Claremont Nrc Of Cumberland Co

Pros

• The staff at Claremont Nursing & Rehabilitation Center showed amazing support, patience, understanding, and compassion during the end-of-life care for residents.
• Many residents and their families appreciated the clean and secure environment of Claremont, noting it felt welcoming and well-maintained.
• The memory care unit is described as extremely caring, with staff treating residents like family and being knowledgeable about their needs.
• Residents enjoy activities that keep them engaged, with positive interactions observed between staff and patients.
• Families express gratitude for the wonderful relationships that develop between residents and the caring staff members at Claremont.

Cons

• The rehab environment is neglectful, with cold meals served hours after being prepared and medications not administered, including insulin.
• The nursing team is described as lazy, unmotivated, and mean, showing a lack of professionalism and teamwork.
• Residents frequently experience theft of personal items, and there are reports of inadequate responses to medical emergencies, such as refusing to perform x-rays for injuries.
• There is a significant lack of activities available for residents, with only bingo offered occasionally.
• Staff members are said to be disengaged and disorganized, with repeated instances of unaddressed patient needs and poor communication regarding care updates.
• Complaints about the cleanliness of the facility are prevalent, with reports of debris, pests like gnats and mice, and soiled clothing on residents.
• Instances of bedsores due to neglect and failure to provide adequate physical assistance or monitoring have been reported by family members.
• Management changes have led to a decline in care quality, fostering an atmosphere where patients feel disregarded or viewed as merely awaiting death.

Review

The quality of care received by residents in nursing and rehabilitation facilities varies significantly, with experiences ranging from abysmal neglect to commendable compassion. Reviews of various facilities illustrate stark contrasts in the treatment of elderly patients, particularly within dementia and memory care units. One facility has been criticized for a laundry list of egregious failures, including neglectful environments where cold meals are served after sitting in unheated boxes for extended periods, medication—crucially insulin—not being administered, and call lights going unanswered for alarming stretches of time. Patients report feeling neglected and disrespected, with staff described as "lazy," "mean," and "disorganized."

A poignant example is provided by a reviewer whose grandmother has resided in a particular facility's dementia unit for over a year. She describes the environment as filthy and filled with grievances about inadequate care; food trays swarming with gnats go unnoticed, which reflects a broader lack of hygiene and oversight. Disturbingly, one visit revealed her grandmother covered in severe bruises following a fall that the facility refused to investigate further. This culture of avoidance appears systematic: reports mention residents experiencing thefts of personal belongings without resolution or accountability from facility management.

In sharp contrast to these harrowing accounts are those praising Claremont Nursing & Rehabilitation Center. Families share stories highlighting the compassion exhibited by staff members who treat residents like family during their final journeys. The supportive atmosphere at Claremont fosters close relationships between nursing staff and residents, which is especially important in end-of-life care situations. Such positive reviews underscore how crucial it is for families to choose facilities where empathy prevails over indifference.

Nevertheless, not all experiences at Claremont are devoid of criticism; some reports indicate that while staff may exhibit kindness towards residents, deficiencies exist when it comes to organized activities and adequate staffing levels. Residents wishing for engagement have found limited options available outside occasional bingo games or essential therapies that go underutilized due to staffing shortages or administrative failures that limit accessibility.

Further complicating perceptions about these facilities is the acknowledged turnover in management leading to declining conditions at certain locations like Claremont—a once-county-run establishment now accused of aiming solely for profit rather than quality patient care post-privatization. Multiple reviewers note concerns about poor communication among staff—vital information gets lost amid shifting personnel—which can detrimentally impact resident safety.

Ultimately, these reviews highlight fundamental issues prevalent across different nursing homes: inadequate staffing, issues around cleanliness, insufficient attention to medical needs such as emergency responses or basic dietary services, alongside stories revealing compassionate care when the right team is in place. For families searching for suitable care options for loved ones facing cognitive decline or other medical challenges, understanding the stark differences between facilities can be empowering yet daunting—a journey underscored by personal narratives that reveal both failures and successes within eldercare systems today.

Restaurants

• Burger King (1 miles)
• McDonald's (1.2 miles)
• Momma Spriggs (1.2 miles)
• Desperate Times Brewery (1.3 miles)
• Chen's Asian Restaurant (1.5 miles)
• Hook & Flask Still Works (1.5 miles)
• Market Cross Pub (1.6 miles)

Pharmacies

• Smart Meds Pharmacy (1.4 miles)
• CVS Pharmacy (2.2 miles)
• Quality Care Pharmacy (6.7 miles)
• Alert Pharmacy (6.7 miles)
• Holly Pharmacy (6.8 miles)
• Rite Aid (7.7 miles)

Parks

• Letort Park (1.5 miles)
• Memorial Park (1.6 miles)
• Stony Ridge Park (4 miles)
• Plainfield Playground (5.4 miles)
• Soldier and Sailor Memorial Park (7.5 miles)

Cafes

• Denim Coffee (1.6 miles)
• Panera Bread (2.2 miles)
• Caffe 101 (4.6 miles)
• Idea Coffee At Walden (7.7 miles)

Places of Worship

• West Street Ame Zion (1.9 miles)
• Mt Holly Springs Church of God (6.2 miles)

Physicians

• Guistwite Family Practice (2.1 miles)
• Cumberland Valley Rheumatology PC (2.4 miles)
• Breast Care Center of Central Pennsylvania (2.4 miles)
• Carlisle Neurocare (2.4 miles)
• NHS Stevens Center (2.6 miles)
• Carlisle Pediatric Associates (2.8 miles)
• Hartzell Eye, MD (3.4 miles)

Hospitals

• Carlisle Hospital (2.4 miles)
• All Better Care (3.7 miles)
• UPMC Pinnacle Carlisle (3.8 miles)
• Carlisle Regional Medical Center (3.9 miles)