Highland View Healthcare And Rehabilitation Center
Save90 Main Street, Brockway, PA 15824
For more information about senior living options: (844) 490-3973
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They were grateful for the care and love shown to their dad by the Highland View staff. The rehab staff were friendly, courteous, and professional in all dealings. They were thankful that Mom was in good hands. Morgan, a transit assistant driver, was absolutely amazing. It was a nice place with friendly people. The staff were great and the atmosphere was friendly. The staff were fast and pleasant.
The reviewer felt the staff were rude and neglected residents, noting a mother was left on a bed pan for about an hour. They would not recommend Highland View, alleging shady things happened to their mom and blaming a nurse named Deb for lying and causing multiple psych-ward transfers that preceded her death. They described the food and cleanliness as lacking and claimed most staff did not care about patients, with long-term residents receiving minimal care and promised follow-ups going unanswered. They warned the home is not suitable for high-need residents, recounting a 99-year-old mother who was physically weak but not fed properly and developed bed sores due to neglect, including failure to implement a mechanical feeding plan. They alleged illegal activities and cover-ups at the office, and that office personnel were rude and lacked compassion. They claimed a father died from an overdose, attributing it to uncaring staff and poor nursing skills.A broad mix of perspectives surrounds Highland View, with some reviewers expressing deep appreciation for the care their loved ones receive, and others voicing troubling, even alarming, accusations about neglect and mismanagement. One family member opens with gratitude for their dad's care, thanking the staff for the love and attention shown. In stark contrast, other voices describe sharply negative experiences, painting a picture of inconsistent quality that seems to shift dramatically from resident to resident and from shift to shift. Taken together, the comments reveal a facility that inspires strong loyalty in some families while provoking serious concern in others.
A recurring thread among the strongest negative reviews centers on the treatment of residents who are frail or cognitively impaired. A reviewer recounts leaving their mother, who had dementia, unattended for extended periods - specifically noting that she was left on a bed pan for about an hour and that staff were rude. The account characterizes long-term residents as receiving only minimal care and implies that high levels of need are not consistently met. Food quality and cleanliness are described as lacking, and the tone suggests a broader pattern of understaffing or overworked staff that compromises daily routines such as feeding and basic assistance.
The most severe allegations focus on a nurse described as "Deb," whose supposed lies allegedly led to the mother's placement in three different psychiatric wards, with the reviewer claiming the mother eventually died in the hospital. The reviewer warns that families should not leave loved ones with dementia in Highland View, interpreting these events as proof of dangerous practices. These claims are presented as personal testimony rather than as confirmed facts, but they are treated with gravity by the reviewer and are kept front and center in the narrative about the facility.
Communication and accountability also emerge as points of frustration. One reviewer reports repeatedly requesting that an administrator address several issues and not receiving the promised follow-up. This suggests a breakdown in responsiveness at the administrative level, which compounds concerns about the day-to-day care and the overall management of patient needs. The combination of perceived neglect, serious allegations about staff conduct, and weak administrative follow-through leaves readers with a cautious impression regarding the reliability of Highland View in handling complex medical and caregiving needs.
On the more positive side, not all experiences are negative. A separate account describes meeting their mother in rehab and sharing a meal there, noting that the staff were friendly, courteous, and professional in those interactions. In another instance, a staff member named Morgan, described as a transit assistant driver, is praised for going "beyond her means" to help a friend's dad get into the house, with a strong sentiment that she deserves a bonus. These anecdotes illustrate that, for some families, the rehab environment and certain staff members can provide meaningful, compassionate care and assistance that feels supportive and responsive.
Meanwhile, another reviewer recounts an even more alarming claim: a family member asserts that Highland View killed their father through an overdose on pain medication, attributing the tragedy to uncaring staff and rude office personnel while alleging illegal activities and cover-ups. This extreme claim stands in stark contrast to the more positive praise found elsewhere in the thread and underscores how divergent experiences can be within the same facility. It also highlights a concern for some families about safety, ethics, and transparency in operations.
Intermixed with the highly negative notes are comments that are somewhat more neutral or lightly positive, suggesting variability depending on the staff, time, and circumstance. A few reviewers mention staff friendliness or pleasant atmospheres, while others echo concerns about overwork and insufficient attention. In short, the sentiment around Highland View appears highly polarized: some families report genuine gratitude for care and effective rehab, while others report serious neglect, questions of medical judgment, and troubling interactions with staff and administrators.
Taken together, these reviews portray Highland View as a place where care quality can appear exemplary in some moments - especially in rehab settings and with specific, standout staff members - yet can devolve into seriously troubling situations in other cases, particularly for residents with high care needs or cognitive impairment. The spectrum of experiences suggests that families evaluating Highland View should conduct thorough, ongoing observations, ask pointed questions about staffing levels, care plans, feeding protocols, and incident follow-ups, and seek clear, timely communication with administrators. For those facing decisions about long-term placement, the message from these accounts is clear: outcomes may vary widely, and close, proactive involvement is essential to safeguarding a loved one's well-being.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Highland View Healthcare And Rehabilitation Center in Brockway, PA is a welcoming and comfortable assisted living community offering an array of amenities and care services to meet the needs of its residents. With cable or satellite TV and Wi-Fi/high-speed internet, residents can stay connected and entertained from the privacy of their fully furnished rooms. The dining room offers restaurant-style dining where residents can enjoy delicious meals prepared by the dedicated staff, accommodating special dietary restrictions.
For those who enjoy spending time outdoors, Highland View features a beautiful garden and outdoor space where residents can relax and soak up the fresh air. Inside, there is a small library for book lovers to indulge in their passion for reading. Additionally, there is a telephone available for communication purposes.
The experienced staff at Highland View provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. They also offer medication management to ensure that each resident receives their required medications on time. Furthermore, a mental wellness program is provided to support the emotional well-being of all residents.
Residents at Highland View can take part in a variety of activities organized by the community or even run by fellow residents themselves. These scheduled daily activities offer opportunities for socialization and engagement within the community.
Conveniently located near parks, pharmacies, restaurants, and places of worship ensures that residents have access to various services right in their neighborhood.
Overall, Highland View Healthcare And Rehabilitation Center provides a caring environment where seniors can receive personalized assistance while enjoying a range of amenities and engaging activities within easy reach of essential amenities nearby.
Highland View Healthcare And Rehabilitation Center is located at 90 Main Street, Brockway, PA 15824 in Jefferson County, Pennsylvania
Highland View Healthcare And Rehabilitation Center on seniors.fyi includes 5 photos including images showing landscaping, trees, outdoors, parking, nature, interior, building, tree, and more.
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