Manorcare Health Services - Bethlehem (2029)

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  • Interior

    A welcoming office reception area with a wooden desk and comfortable chairs.

  • Bedroom

    A clean and organized hospital room with a bed, wardrobe, and chair.

  • Windows

    An empty hospital room with a bed, chair, and window.

  • Dining

    A spacious cafeteria with modern lighting and furniture.

  • Kitchen

    A cozy kitchen and dining area with modern appliances and a wooden table.

  • Lighting

    A modern waiting area featuring comfortable seating and tables.

  • Wall Art

    A hospital hallway featuring informational posters and wall art.

  • Exercise Equipment

    A well-equipped rehabilitation center with exercise equipment and therapy areas.

Manorcare Health Services - Bethlehem (2029)

2029 Westgate Drive, Bethlehem, PA 18017

For more information about senior living options: (844) 490-3973

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Skilled Nursing Facility

Overall Review of Manorcare Health Services - Bethlehem (2029)

Pros

  • pro The facility was recommended to think twice about for placement of loved ones.
  • pro There are expressions of love and concern from family members regarding their relatives' care.
  • pro The experience prompted advocates to engage with management for better attention to care issues.
  • pro Some visitors wanted to ensure that the health and comfort of their loved ones were prioritized, demonstrating a commitment to quality care.
  • pro Family members showed determination in seeking proper treatment and support for their loved ones despite challenges faced at the facility.

Cons

  • pro The staff at Westgate Manor Care displayed a lack of concern for residents' well-being, often dismissing urgent needs.
  • pro Cleanliness standards in the facility were severely lacking, with dirty floors and unemptied trash remaining for extended periods.
  • pro Nursing staff were resistant to feedback from family members and failed to take health concerns seriously.
  • pro There was a notable absence of empathy among the caregivers, leading to neglectful treatment of residents, especially during critical times.
  • pro Residents experienced prolonged suffering due to inadequate attention and care from the nursing staff.
  • pro The overall management of the facility was described as horrific, failing to address serious complaints from families.
  • pro The food quality was poor, contributing to an unpleasant experience for residents.
  • pro The physical space was cramped and not conducive to comfort for the residents.

Review

The alarming accounts of care from several families regarding Westgate Manor Care depict a facility that has become synonymous with neglect and poor management. Numerous reviews point to a distressing pattern of inadequate support for residents, a disconnect between staff and families, and an overall lack of compassion in caregiving. From the very start, one family had an unsettling experience involving their mother, who was left unattended when she urgently needed assistance due to her kidney condition. Rather than receiving timely help, she was advised to wait until the next shift arrived, which reflects a deeply troubling approach to patient care.

Moreover, those who experienced this facility firsthand have unanimously critiqued the food service as being perfunctory at best. Reports indicate that meals are delivered without any courtesy or engagement from the staff—trays are simply slammed down on tables without even a simple inquiry into whether the resident needs anything further. Such dismissive behavior extends beyond meal service; families frequently noted that the environment itself was unsanitary, with floors consistently dirty and rubbish left unaddressed for days. For instance, one reviewer highlighted an incident where vomit remained in a trash can over two weeks during their loved one’s stay.

What compounds these issues is not only the unsatisfactory conditions but also how concerns voiced by family members were often ignored or dismissed outright by staff. One individual recounted a heartbreaking experience involving their friend battling cancer; they reported witnessing unspeakable disregard for human dignity where patients were left unchecked in soiled clothing for extended periods. Such negligence led to severe physical discomfort like untreated bed sores—indicative of systemic failures in caregiver responsibilities. The emotional toll on both residents and visiting family members is profound; visitors leave feeling powerless as they witness suffering that could have been alleviated with appropriate attention and care.

Many reviewers expressed frustration with staff's unwillingness to collaborate with concerned family members regarding patient care plans. In situations where families reported clear declines in their loved ones’ health status, feedback was often met with resistance or indifference from the nursing staff who incorrectly presumed they understood what constituted “normal” behavior for residents they had seen only briefly. This sense of disconnection creates an atmosphere rife with tension; advocates for patients find themselves labeled as "aggressive" simply for fighting for better treatment rather than receiving collaborative support from medical personnel.

In stark contrast to what should be expected in such facilities, critical flaws in communication compounded existing challenges within Westgate Manor Care’s operational structure became evident across experiences shared by multiple visitors. Patients’ basic needs—including timely access to medication—were overlooked, leaving them vulnerable and suffering unnecessarily until family members intervened directly out of desperation when healthcare providers failed repeatedly to respond effectively or compassionately.

Ultimately, these harrowing accounts paint a bleak picture of life inside Westgate Manor Care that no family member should have to endure during such sensitive times in their loved ones' lives. The collective experiences call into question not only the quality of care but also the ethical responsibility placed on caregivers entrusted with fostering dignity and promoting health integrity among vulnerable populations. It underscores an urgent need for improvement—or perhaps even reevaluation—of operations at this facility to ensure future generations do not suffer similarly grievous shortcomings under its watchful eye. As echoed fervently across remarks: potential clients are strongly urged to consider alternatives before committing loved ones into such an environment characterized by disappointment and distress rather than comfort and kindness.

Features

Housing

  • 217 resident community capacity 217 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Lehigh Valley International (2 miles away) Lehigh Valley International (2 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Manorcare Health Services - Bethlehem (2029) is an assisted living community located in Bethlehem, PA. With a wide range of amenities and care services, residents can enjoy a comfortable and fulfilling lifestyle.

The community offers various amenities to enhance the well-being of its residents. There is a beauty salon for grooming and pampering needs, as well as cable or satellite TV for entertainment. Community-operated transportation is available for ease of mobility, along with transportation arrangements for non-medical purposes and doctors' appointments. A computer center allows residents to stay connected, while Wi-Fi/high-speed internet ensures easy access to online resources. A fitness room promotes physical wellness, while a gaming room and small library offer recreational activities. Outdoor spaces and gardens provide opportunities for relaxation and enjoying nature.

The living accommodations in Manorcare Health Services - Bethlehem are fully furnished and include private bathrooms. Housekeeping services ensure cleanliness, while move-in coordination simplifies the transition process. Restaurant-style dining offers a delightful culinary experience, accommodating special dietary restrictions upon request.

In terms of care services, residents can benefit from 24-hour call systems and supervision to ensure their safety and well-being. Assistance with activities of daily living such as bathing, dressing, and transfers is readily available. The staff provides medication management and assistance with diabetes diets if needed. Mental wellness programs are offered to support emotional health.

A variety of activities are planned daily to keep residents engaged and active within the community. Fitness programs promote physical health, while concierge services cater to individual needs. Planned day trips allow exploration outside the community, while resident-run activities foster a sense of independence and involvement.

Manorcare Health Services - Bethlehem is conveniently located near numerous amenities in the surrounding area. There are cafes, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals all nearby.

Overall, Manorcare Health Services - Bethlehem (2029) provides a vibrant assisted living community where residents can enjoy a fulfilling lifestyle, along with the care and support they need.

Nearby Places of Interest

Physicians

  • Neurosurgical Associates-Lvpg (0.3 miles)
  • Orthopaedic Associates of Bethlehem & Easton (0.3 miles)
  • Coordinated Health (0.5 miles)
  • Jafri, Zehra Abw Saint Lukes Pediatric Associates (1 miles)
  • St. Luke's Valley Family Practice (1.2 miles)
  • Bethlehem Ear Nose & Throat Associates (1.4 miles)
  • LVPG Pediatrics-West Broad (1.6 miles)

Hospitals

  • Muhlenberg Hospital Center (0.3 miles)
  • St Lukes Hospital Human Resources Department (2.4 miles)
  • Coordinated Health (3.1 miles)
  • Singh Sandeep MD - Good Shepherd Rehab Hospital (4.4 miles)
  • Diagnostic Care Center (5.2 miles)
  • Lehigh Valley Hospital (5.2 miles)
  • St Luke's Hospital (5.4 miles)

Pharmacies

  • Walgreens (0.5 miles)
  • CVS Pharmacy (0.8 miles)
  • Rite Aid (0.9 miles)
  • CVS Pharmacy (1 miles)
  • Ritter Pharmacy (1.3 miles)
  • Wegmans (2 miles)
  • CVS Pharmacy (2.2 miles)

Restaurants

  • Bethlehem Diner (1.2 miles)
  • MOD Pizza (1.4 miles)
  • Waffle House (1.4 miles)
  • Sonic Drive-In (1.5 miles)
  • Five Guys Burgers & Fries (1.6 miles)
  • Copperhead Grille (1.6 miles)
  • Miller's Ale House - Allentown (1.6 miles)

Places of Worship

  • St Peter's Preschool (1.6 miles)
  • City Limits Assembly of God (3.4 miles)
  • Dubbs Memorial Ucc (3.9 miles)
  • Our Lady of Perpetual Help (4 miles)
  • Christ Lutheran Church (4.9 miles)

Transportation

  • Trans Bridge Bus Stop - Lehigh Valley International Airport (1.6 miles)
  • Lehigh Valley International Airport (ABE) (1.6 miles)

Cafes

  • Saxbys Coffee (2.6 miles)
  • Panera Bread (4.4 miles)

Theaters

  • AMC Center Valley 16 (5.5 miles)

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