700 South Cayuga Avenue, Altoona, PA 16602
For more information about senior living options: (844) 490-3973
At Hillview Healthcare and Rehabilitation Center, the monthly cost for a semi-private room is $5,250, which significantly surpasses both the average costs in Blair County at $3,279 and the overall state average in Pennsylvania of $3,542. This discrepancy suggests that while Hillview may offer specialized services or amenities that contribute to its higher pricing, potential residents should carefully consider their options. The investment may reflect enhanced quality of care or unique features that set Hillview apart from other facilities in the region.
| Floor plans | Hillview Healthcare And Rehabilitation Center | Blair County | Pennsylvania |
|---|---|---|---|
| Semi-Private | $5,250 | $3,279 | $3,542 |
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The therapy department is strong and consistently advocates for residents' highest outcomes. The staff are smiling, the facility is clean, and residents look happy and well cared for. HillTop Administration and staff are praised for their performance. The staff are wonderful and work as a team. Residents are listened to and concerns are followed up promptly. The food is good and the facility is well kept by the housekeeping staff. The place is highly regarded and well loved by visitors. The staff are polite and helpful, guiding visitors effectively. The facility has provided great care and rehab services, with staff and care described as excellent. The facility is clean, well staffed, and the staff are pleasant and helpful.
The phone is never answered and messages are not returned. Nursing staff ignored call bells, and residents sat in excrement for extended periods. The reviewer was banned after the director allegedly lied that a family member swore for an hour. The facility is described as the worst, with meals and medications consistently late and a bathroom light that never worked. Items of residents were stolen regularly, and a family member reported unexplained bruising before a death. Customer service and timely responses are described as very poor. Discharge planning was poorly coordinated, leaving home care unarranged and causing setbacks. There are no phones in patient rooms, and the nurse-call system is unreliable. A relative died due to alleged incompetence at the facility. Epworth Manor is described as lazy and uncaring, with staff often responding, "I don't know." A young man with a sick mother is left in bed all day and developed a wound due to lack of care. Across a wide array of experiences, the stories about these elder care facilities reveal a complicated landscape where cleanliness, staff cordiality, and a sense of caring sit beside persistent concerns about communication, safety, and reliable daily care. Several reviewers highlight a strong commitment to therapy and rehabilitation, praising facilities with well-staffed therapy departments that aim for high outcomes. In these accounts, the environment sometimes looks bright and welcoming: clean hallways, smiling staff, and residents who appear well cared for. This is supported by comments about pleasant visits, good food, and a generally positive impression of how care is delivered when things are going well. The impression is that when a facility functions smoothly, families notice and appreciate the visible teamwork, open friendliness from the staff, and the impression that residents are listened to and engaged.
Yet the same places also attract a litany of frustrations that can undercut the positive firsthand observations. A recurring theme is difficulty reaching anyone by phone and a failure to return messages, even after repeatedly trying different extensions. One reviewer described calling ten times in one morning without getting through, aside from a receptionist who could not connect them to the right person. This disconnect often coexists with reports that nursing staff do not consistently respond to call bells, and that residents can be left waiting or neglected for extended periods. In some accounts, families observe that a clean, well-kept facility can still feel emotionally distant if the lines of communication aren't reliable, leaving loved ones vulnerable when they or their families need timely information or urgent attention.
Not all experiences are mixed, though. There are sharp contrasts within the same facilities. For example, there is an account in which a director allegedly lied about a family member's behavior and the family was banned from the premises, a situation described as shameful and unfair by the reviewer. Another reviewer lauds staff as wonderful and collaborative, emphasizing that concerns are acknowledged and followed up promptly, with particular praise for how the food is prepared and the housekeeping crew who keep the place tidy. Such opposing testimonials illustrate that perceptions of care can swing dramatically from one moment to the next, and that personal interactions with leadership and frontline staff can make all the difference in a family's sense of security and trust.
Hillview emerges as a mixed case as well. Some reviewers praise the facility's cleanliness, the availability of staff, and the ease of visiting, noting that residents are up and dressed and that staff are generally helpful. However, several comments point to ongoing concerns that echo the broader pattern: a lack of in-room phones or reliable calling capability, limited ways for families to stay connected, and reports of items going missing from residents' rooms. There are also cautions about laziness or indifference among some staff members, and an insistence that, even in otherwise positive environments, security of personal belongings and consistent daily care must be upheld. These threads run through multiple reviews of Hillview, reinforcing the message that a welcoming appearance and capable therapy teams do not fully compensate for gaps in everyday communication and accountability.
The Guardian Health Care facility is another focal point of mixed feedback, with several reviewers noting a recent shift in management that brought a more open and approachable atmosphere. Some families credit the new leadership with a more flexible visiting policy and a sense that staff are more compassionate and engaged in the patient's recovery, including remarkable improvements in rehabilitation outcomes for some residents. Yet even here, the worrisome issues persist: discharge planning can be fragmented, and there are complaints about not receiving timely home care or clear guidance after leaving the facility. Criticisms about the lack of timely home nursing and the behavior of the business side - particularly around insurance extensions and ensuring patients are medically ready for discharge - highlight how important seamless coordination between clinical teams and administration is to avoid setbacks in recovery.
Epworth Manor also surfaces consistently troubling notes. A number of reviewers describe staff as lazy or uncaring, with repeated failures to answer questions or to provide the level of attentiveness families expect. The most jarring claims describe patient harm, including a review stating that a family's loved one died due to incompetence, a warning repeated by others who urge prospective families to stay away. These grave concerns stand in stark relief to other comments within the same broad set of reviews that acknowledge some capable staff members and positive experiences. The divergence here underscores how variable care can be, depending on unit, shift, or individual staff members, and how deeply families feel the impact of perceived neglect on both safety and dignity.
Throughout these conversations, one consistent undercurrent is the impact of communication - or the lack of it - on trust and overall satisfaction. Multiple reviewers emphasize the importance of reliable communication channels, timely responses to calls and messages, and transparent information sharing about diagnoses, treatments, and discharge plans. The recurring complaints about phone access, the ability to contact care teams, and the misalignment between what families expect and what they experience at discharge create a sense of fragility in what should be a stable, reassuring environment. Still, there are hopeful notes: when teams are attentive, when administration is approachable, and when there is visible teamwork and clean, welcoming facilities, families feel reassured and more confident in choosing a place for their loved ones.
Taken together, these reviews paint a layered portrait of senior care facilities that are capable of delivering high-quality therapy and compassionate daily care, while also contending with persistent challenges in communication, accountability, and post-acute planning. Families recount moments of outstanding care and warmth - the kind that makes a difficult transition feel manageable - and, in the same breath, share experiences that are jarring, frustrating, or even frightening. The common thread is a request for consistency: consistency in staffing, in timely response to concerns, in dependable day-to-day care, and in discharge and home-care planning. As these voices indicate, the differences between a good day and a bad day in a long-term care setting often hinge on whether families can trust that their loved ones are not only well treated in person but also well supported behind the scenes.
133 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Cats allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Dogs allowed"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Hillview Healthcare And Rehabilitation Center in Altoona, PA is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to ensure the well-being and happiness of its residents. With a focus on providing a high quality of life, Hillview offers amenities such as a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished apartments, a gaming room, a garden, housekeeping services, kitchenettes in every apartment, move-in coordination assistance, outdoor space for relaxation and activities, private bathrooms, restaurant-style dining options, a small library for leisurely reading, telephones in each apartment for easy communication with loved ones, transportation arrangement (non-medical), transportation to doctors' appointments for convenient healthcare access and an on-site wellness center for residents to improve their physical health. Additionally, residents can stay connected with the outside world through Wi-Fi/high-speed internet available throughout the community.
When it comes to care services provided by Hillview Healthcare And Rehabilitation Center's dedicated staff members are available 24/7 to respond to any resident needs. The community has an advanced call system in place to ensure prompt assistance whenever required. Residents receive 24-hour supervision and assistance with activities of daily living such as bathing and dressing. Assistance with transfers is also provided to ensure safety during mobility. For those with specific dietary needs such as diabetes diets or other special dietary restrictions due to health conditions or preferences can be accommodated by the professional kitchen staff. Medication management is offered to ensure that residents take their prescribed medications at the correct times.
To encourage mental wellness among residents at Hillview Healthcare And Rehabilitation Center has developed engaging programs designed specifically for cognitive stimulation and emotional well-being.
Residents can enjoy various social activities both within the community and beyond. The assisted living community offers concierge services for personalized assistance with planning day trips or organizing resident-run activities. Scheduled daily activities are provided to keep residents entertained and connected with their peers. With 4 nearby cafes, 5 parks, 6 pharmacies, 31 physicians, and 44 restaurants in close proximity, residents have easy access to various amenities and services in the surrounding community. Transportation arrangements are available for non-medical needs, including visits to nearby places of worship or theaters.
In case of any medical emergencies, there are 4 hospitals situated conveniently nearby Hillview Healthcare And Rehabilitation Center.
Overall, Hillview Healthcare And Rehabilitation Center is a well-equipped assisted living community that prioritizes the comfort and care of its residents through an array of amenities and services while also providing opportunities for social engagement and maintaining a close connection to the local community's resources.
At Hillview Healthcare and Rehabilitation Center, the monthly cost for a semi-private room is $5,250, which significantly surpasses both the average costs in Blair County at $3,279 and the overall state average in Pennsylvania of $3,542. This discrepancy suggests that while Hillview may offer specialized services or amenities that contribute to its higher pricing, potential residents should carefully consider their options. The investment may reflect enhanced quality of care or unique features that set Hillview apart from other facilities in the region.
Hillview Healthcare And Rehabilitation Center is located at 700 South Cayuga Avenue, Altoona, PA 16602 in Blair County, Pennsylvania
Yes, Hillview Healthcare And Rehabilitation Center allows both dogs and cats.
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