115 South James Street, Silverton, OR 97381
For more information about senior living options: (844) 490-3973
The staff are extremely friendly and always upbeat. The entire team is described as heaven sent, helping from recovery to transitioning to assisted living. They stay on top of meds, baths, meals, care, and activities, and provide timely medical attention when needed. The Social Services Director and staff welcome families with warmth and are appreciated for their dedication. The care team is genuinely compassionate and highly skilled. Visitors consistently note smiling staff who take pride in their work and treat residents like family. Long-term residents consider Marquis Silver Gardens among the best nursing facilities they've experienced, praising the care quality. The facility emphasizes open communication between staff, patients, and families, viewing it as essential.
One of the biggest manipulators and mismanaged places available to you in the area. Favorites are played constantly. The kitchen is way, way below health standards. No central air, constant staff shortages, underpaid staff. Undereducated Administrator who takes off every Monday. Anyone who complains is told they are wrong. Extreme favoritism. Money and the Administrators needs come first everything else is secondary. If Oregon had even half the rigorous health inspection that the Eastern US has this place would be closed. I would give it a no star rating if possible.Marquis Silver Gardens evokes a wide spectrum of opinion among those who have lived with its care or observed it up close. Some families sing its praises, describing a team that feels like a devoted cohort of professionals who are genuinely invested in their residents' well-being. Others arrive with alarming concerns, pointing to what they see as systemic problems - ranging from management style and financial practices to basic safety and food service - that they believe color every interaction inside the facility. The result is a river of testimonials that alternately glows with gratitude and churns with frustration, leaving potential visitors with a complicated impression of what this place actually offers.
A recurring thread in the harsher reviews is a sense of mismanagement and favoritism that appears to undermine the quality of care. Critics describe a culture where favoritism is said to be widespread, and they allege that the administrator's priorities - money and personal prerogatives - take precedence over residents' needs. Several reviewers complain that the kitchen falls well short of health standards, that there is no central air, and that chronic staff shortages translate into underpaid, undereducated workers who are stretched thin. In these voices, the institution sometimes feels more like a business operating under pressure than a community built around compassionate care.
Against that backdrop, individual experiences vary dramatically. One reviewer recounts a frightening medical episode during a mother's hospital recovery after spinal surgery in February 2019. The first night allegedly featured a claim that pain meds were unavailable, followed by a sequence of medication errors that left the patient nonresponsive and ultimately required ICU care back at the hospital. That account frames Marquis Silver Gardens as a place where safety and timely, accurate medical administration were not upheld, with long-term consequences for the patient's health. It is a stark reminder that even a facility with otherwise favorable traits can be judged harshly if a single, serious incident colors a family's memory.
Other stories reveal a much more positive day-to-day experience. A 97-year-old father recovering from a fall and chest congestion reportedly spent about four weeks there and, through conversations with him and the rehab and business staff, was said to have made excellent progress. Family members described being pleased with the care he received, noting particularly the responsiveness of the rehab team and the quality of the food - bland by some standards, but appropriate for his digestive needs and well-received by him and his visitors. In these narratives, Marquis Silver Gardens emerges as a place where dedicated staff can make a tangible difference in a resident's recovery and daily life, even if the facility isn't perfect in every area.
There is also a consistent chorus of gratitude from visitors and residents who describe the atmosphere as warm, friendly, and uplifting. Phrases like "everybody is so friendly and helpful" and "the staff are dedicated to listening to their patients and providing outstanding care and resources" appear frequently. A recurring theme is that the team strives to keep residents engaged through activities, maintain open lines of communication, and create a sense of community. Some reviews specifically credit social services staff - named individuals like a Social Services Director - for their welcoming, professional approach and for helping families navigate transitions, whether through hospital-to-rehab pathways or discussions about future living arrangements.
Among the more critical notes on cost and value, one review stands out for its blunt financial perspective. A family describes paying roughly $9,610 per month for twenty days of care, only to be charged for basic toiletries and shampoo. They recount bringing their own supplies, only to have the facility opt not to use them and to charge for using its products anyway. The same reviewer labels the food as "awful" and recounts a late-night incident where a caregiver did not respond promptly to a call for help, resulting in the resident attempting to use the bathroom unassisted. This account frames Marquis Silver Gardens as a place where some residents or families feel nickel-and-dimed for essentials, a perception that can overshadow otherwise positive interactions with staff or care teams.
Not every review dwells on negatives, though. Several accounts emphasize the care team's dedication, with residents and family members praising the "friendly and upbeat" environment during visits and noting a culture that centers the patient experience. In some testimonies, staff are described as going above and beyond - monitoring medications closely, arranging special meals to accommodate dietary needs, and providing timely medical attention when critical moments arise. The facility is portrayed as capable of delivering compassionate, patient-centered care, especially in moments when the family relies on the staff to support recovery, daily needs, and emotional comfort.
A final tranche of remarks highlights the personal impact of leadership and communication. One reviewer, who has worked in the health care community for more than ten years, speaks highly of Marquis Silver Gardens' social services staff and specifically mentions Katy Williams, the social services director. The note emphasizes the warm welcome extended to visiting professionals and the sense that patients are happy and well cared for. Another long-term resident offers a glowing endorsement, describing the entire leadership team - from the CEO to the facility director and nursing director - as genuinely trying to do right by residents. They even praise the facility's "Vital Life Foundation" for supporting residents who stay active in outside interests, suggesting that the organization understands the importance of purpose and connection in aging.
Taken together, the reviews paint a picture of Marquis Silver Gardens as a facility with strong points and serious flaws. For some families, the care, kindness, and readiness of staff translate into meaningful progress, comfort, and reliable support during difficult transitions. For others, concerns about safety, transparency, cost, and management style loom large, coloring every interaction with a sense of risk or frustration. Anyone considering this facility would do well to weigh these testimonies against their own priorities: the importance of consistent, attentive medical care and safety practices; the value of transparent, accountable leadership; and the degree to which the facility's culture aligns with a family's expectations for dignity, respect, and financial honesty.
52 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Marquis Silver Gardens in Silverton, OR is a vibrant and comfortable assisted living community that offers a wide range of amenities and care services to cater to the needs of its residents. Our community provides an environment where seniors can experience a fulfilling and independent lifestyle while receiving the support they may require.
Our residents can enjoy numerous amenities such as a beauty salon to pamper themselves, cable or satellite TV for entertainment, and access to community-operated transportation for easy mobility. We also have a well-equipped computer center for those who wish to stay connected with their loved ones online. The dining room offers restaurant-style dining with delicious meals prepared by our skilled chefs, accommodating special dietary restrictions as necessary. Additionally, our fully furnished apartments provide comfort and convenience.
At Marquis Silver Gardens, we prioritize the wellbeing of our residents both physically and mentally. Our fitness room allows for regular exercise routines, promoting healthy living among seniors. For mental stimulation and relaxation, we have a gaming room, small library, and outdoor space for leisurely walks or gardening. Our wellness center provides various programs to promote mental wellness as well.
To ensure the safety and assistance of our residents at all times, we offer 24-hour call systems and supervision as well as assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also provided to ensure that medications are taken properly. With our experienced staff available round-the-clock, residents can feel confident in their care.
We understand the importance of staying engaged socially and intellectually. Our concierge services are available to assist with any needs or inquiries that may arise. We offer fitness programs tailored towards senior needs and planned day trips to nearby attractions for adventurous outings. Resident-run activities provide opportunities for socializing with fellow residents while scheduled daily activities keep individuals engaged in meaningful pursuits.
Located conveniently in Silverton, OR, our community has accessible amenities nearby including parks for recreational activities and multiple pharmacies for convenient access to medications. Furthermore, residents have easy access to seven nearby physicians and two restaurants for dining options outside the community.
Marquis Silver Gardens is dedicated to providing a welcoming and supportive environment for seniors in need of assisted living. We offer a holistic approach to care, ensuring that our residents receive the attention, assistance, and amenities they deserve to maintain their quality of life.
Marquis Silver Gardens is located at 115 South James Street, Silverton, OR 97381 in Marion County, Oregon
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