5737 North East 37Th Avenue, Portland, OR 97211
For more information about senior living options: (844) 490-3973
The reviews of the nursing facility, particularly Fernhill Estates, paint a deeply troubling picture of the conditions and experiences faced by residents and their families. A consensus emerges among multiple reviewers who describe an environment that is not only unwelcoming but also dangerously inadequate for those in need of care. From the physical state of the building to the quality of service provided by staff, the concerns are numerous and severe.
Firstly, many reviewers express their disgust at the overall cleanliness and hygiene within the facility. The persistent odor of urine permeates the air, creating an atmosphere that is not conducive to healing or comfort. One reviewer emphasized that ?the smell is overpowering,? noting that many residents appeared to be dull and possibly over-medicated. This raises significant concerns about both the physical and mental well-being of residents, highlighting a lack of appropriate caregiving practices in place. The implication is clear: when basic hygiene standards are not met, it can lead to a deterioration in both physical health and quality of life for vulnerable individuals.
Additionally, several reviewers mentioned issues related to food quality and meal preparation within the facility. Reports indicate that meals offered were subpar, contributing further to an unpleasant living experience for residents. Reviews described dining areas as uninviting and lacking attention to detail or care in presentation. Such inadequacies in nutrition can have serious ramifications on residents' health outcomes, particularly for those with specific dietary needs or restrictions.
The structural integrity and maintenance of Fernhill Estates also came under fire from various reviewers who described it as an ?ancient building? in dire need of renovation. Complaints included makeshift solutions like using Saran Wrap on windows purportedly to keep rooms warmer during winter months?a clear sign that essential upkeep has been neglected for far too long. Facilities designed for elderly care should be safe and comfortable; instead, these descriptions suggest a setting that could contribute to increased discomfort among already vulnerable populations.
Concerns do not end with environmental factors; staffing issues emerged as another critical aspect impacting care at this facility. Several reviews pointed out deficiencies in staff competency and communication regarding resident care plans?most notably regarding medication management. One family recounted a harrowing experience when staff failed to reorder medications for their hospitalized mother after becoming violently ill due to this oversight. The fact that a state investigation confirmed these errors illustrates systemic problems within Fernhill Estates? operational protocols.
Beyond tangible issues related directly to maintenance or hygiene, a pervasive sense of hopelessness clouds many reviewers? perspectives on overall morale among staff members themselves. Words such as ?sad place? capture an atmosphere where caregivers appear disengaged from providing quality service; they seem to go through motions rather than actively engaging with residents? needs or challenges while working there amidst deteriorating conditions.
In conclusion, multiple accounts lend credence to grave allegations against Fernhill Estates regarding its treatment facilities?raising urgent alarms about not just elder care but human rights violations in circumstances where dignity should reign paramount. Families seeking respite or placement for loved ones must be acutely aware before considering such facilities: take heed from those whose experiences tell tales filled with dread rather than hope; foremost advice ringing true across myriad accounts implores one simple phrase: stay away!
Fernhill Estates is an assisted living community located in Portland, Oregon. Our community offers a wide range of amenities and care services to ensure that our residents are comfortable and well-cared for.
In terms of amenities, we provide a beauty salon for residents to enjoy pampering and grooming services. We also offer cable or satellite TV for entertainment purposes. Our community operated transportation makes it easy for residents to get around the area, whether it's running errands or attending appointments.
We have a computer center where residents can access technology and stay connected with loved ones. Our dining room provides restaurant-style meals prepared by our skilled chefs. Residents can also enjoy fully furnished apartments with private bathrooms and kitchenettes for added convenience.
For recreational activities, we have a fitness room where residents can engage in physical exercise and maintain their overall health and wellness. Additionally, our gaming room offers opportunities for socializing and fun with fellow residents. Our outdoor space includes a garden where residents can relax and appreciate nature.
Housekeeping services are provided to ensure that our residents' living spaces remain clean and tidy. Move-in coordination is available to assist new residents in settling into their new home seamlessly. A small library is also on-site, offering a quiet space for reading and relaxation.
Our care services include 24-hour call system and supervision, ensuring that assistance is readily available whenever needed. Staff members provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents take the right medications at the right times.
We prioritize the dietary needs of our residents by offering diabetes diets as well as accommodating special dietary restrictions if needed. Meal preparation and service are provided so that residents can enjoy nutritious meals without having to worry about cooking.
In terms of activities, we offer concierge services to assist with any requests or planning needs our residents may have. Fitness programs are available to promote physical wellbeing. Planned day trips allow residents to explore the local area and enjoy new experiences. Resident-run activities and scheduled daily activities provide opportunities for socializing and engagement.
In terms of nearby amenities, our community is conveniently located near cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. This ensures that our residents have easy access to a variety of services and recreational opportunities.
At Fernhill Estates, we strive to create a comfortable and enriching environment for our residents. Our dedicated staff members are committed to providing exceptional care and ensuring that our residents' needs are met with compassion and respect.
Fernhill Estates is located at 5737 North East 37Th Avenue, Portland, OR 97211 in Multnomah County, Oregon
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