Lebanon Veterans Home
Save600 North 5Th Street, Lebanon, OR 97355
For more information about senior living options: (844) 490-3973
The collection of comments about this facility reveals a striking divide in lived experiences, ranging from glowing praise to sharp, cautionary criticism. On one end, veterans and family members consistently describe a place that feels well-appointed, clean, and genuinely caring in many moments. On the other end, there are multiple accounts from traveling nurses and CNAs who paint a picture of chronic staffing shortages, limited support, and serious concerns about management and day-to-day safety. Taken together, the narratives suggest a complex environment where quality of care can seem to hinge on factors like unit, shift, and leadership in the moment.
From the perspective of a traveling RN who spent 13 weeks there, the facility presented acute professional challenges. The traveler reports that CNAs often did not assist as expected, with a particular employee named Samantha White described as consistently rude and prone to yelling at staff and residents. The traveler also recalls encounters with upper management that felt similarly out of touch or unhelpful, including a frustrating experience when trying to determine a patient-to-nurse ratio in a memory-care unit. According to the traveler, the leadership response was slow and evasive, prompting the remark that she would consider contacting the Oregon Board of Nursing if she were in a leadership position herself. The overall impression from this account is one of high stress, poor morale among frontline staff, and a culture in which basic patient care and communication could be undermined by a lack of stable leadership.
Another recurrent complaint centers on staffing levels and role designation. The traveler describes a ratio that effectively equates to one nurse for two floors, with each floor caring for 20?30 patients in a memory-care setting. The absence of certified med techs is noted as a real problem, with claims that the facility "might say they do" have med techs but that this isn't reflected in reality due to staffing shortages. The same account notes a blurring of job boundaries - aides are expected to perform cooking and other tasks that would require different certifications - without adequate support or proper compensation, such as the lack of reimbursement for a required food-handler card. The result, from this view, is a disjointed and unsafe work environment where vital signs might be taken by travelers rather than dedicated staff, and where even basic tasks like assisting with socks or delivering a lab sample could be refused by regular aides when a traveler nurse attempted to delegate.
Safety concerns in the memory-care unit are also prominent in this traveler's narration. The facility is described as vulnerable to residents wandering outside due to insufficient supervision, with police occasionally called to locate missing residents. The implication is a memory-care unit that struggles to maintain safety in the context of staffing gaps and high patient needs. There are additional troubling anecdotes about privacy and respect: a CNAs named "Samantha White" allegedly took pictures of residents and the traveler on social media without consent, and ? according to the traveler ? upper management was notified but she was not written up. A related claim hints at possible racial bias in discipline, noting that disciplinary action might be influenced by the employee's race. These are significant, sensitive allegations that color the reviewer's overall impression of the work culture and accountability at the facility.
The traveler who is also an army combat veteran reports further frustration with trying to volunteer or engage with leadership. Multiple voicemails left to offer help went unanswered, reinforcing a perception that the facility is not friendly to outsiders or itinerant staff. In this account, the negative experiences are balanced by an explicit sense of disconnection between leadership and staff, as well as a cautionary tale for other traveling nurses and agencies who might be considering assignments there. The consistent thread is a sense of instability: frequent turnover, inconsistent management, and a workplace where the traveler felt she had to continually defend herself and advocate for basic standards of care.
Against these critical voices, a substantial stream of other reviews paints a markedly different picture. Several posts from families and veterans frame the facility as "top notch" and "world class," praising the staff - from administration to direct-care workers - for their warmth, attentiveness, and genuine regard for residents. In these accounts, communication with families is frequent and transparent, with nurses and staff working to keep loved ones informed and involved. There are stories of meaningful, person-centered touches: special dinners for anniversaries, assistance with traveling to family events (such as a grandson's wedding), and even memorial services held on campus to honor loved ones when families could not attend elsewhere. The facility's care for veterans is highlighted repeatedly, with posters describing respectful treatment, clean facilities, and an environment that makes families feel like part of a larger community.
Some reviewers emphasize the facility's responsiveness during difficult times. One account notes that even during COVID lockdowns, care remained robust, with staff delivering meals and checking in regularly, and with hospice involvement that was supportive for families. Others recount that their loved ones received attentive, dignified care in the last days, with nurses who provided updates and letters that conveyed care and concern. The praise often extends to the daily living experience: fresh, well-prepared meals, a pleasant atmosphere, and a sense that the facility honors residents' dignity through consistent and compassionate caregiving. The advocates frequently describe the place as a standard by which other care homes should be measured, underscoring a strong belief in high-quality care, effective communication, and a respectful environment for residents and families alike.
Yet, not all experiences align with the glowing portrayals. There are family members who recount moments of perceived indifference or administrative missteps surrounding the passing of a loved one. One reviewer describes an experience where staff did not seem to offer condolences or practical assistance during a death in the family, leaving the family to navigate boxes and logistics on their own. This viewpoint is starkly different from the more triumphant narratives and suggests that even within a facility that is lauded by many, care experiences can diverge dramatically depending on who is involved and when.
Taken together, the reviews reveal a facility with a broad spectrum of asker experiences. For some, it's a premier choice for veterans and their families, marked by attentive staff, strong administration, and a welcoming, well-maintained environment. For others - particularly those who come in as travelers or who encounter certain shifts or departments - the story is far more concerning: chronic staffing shortages, questions of accountability, and safety risks that can have real consequences for residents. The common thread is a call for vigilance: prospective travelers and agency staff should verify staffing realities, policies, and leadership responsiveness, and families should seek ongoing, clear communication about care plans, safety measures, and the handling of difficult situations. The facility's reputation among veterans and their families remains exceptionally positive in many accounts, but the traveler's warnings and the negative incidents described by some staff cannot be ignored when evaluating the overall quality and safety of care.
The Lebanon Veterans Home in Lebanon, OR is a welcoming and comfortable assisted living community tailored specifically for veterans. It offers a wide range of amenities to ensure residents can live comfortably and enjoy their time at the home.
Residents will find a variety of amenities to meet their everyday needs and interests. They can enjoy the convenience of a beauty salon, cable or satellite TV, community-operated transportation for outings and appointments, and access to a computer center. The dining room provides delicious restaurant-style meals, while the fitness room encourages physical activity. The fully furnished living spaces include private bathrooms and kitchenettes for added convenience. For relaxation, there is an outdoor garden space as well as a gaming room and small library.
Care services are available round-the-clock to provide assistance with daily tasks such as bathing, dressing, transfers, and medication management. The staff also ensures that residents adhere to special dietary restrictions like diabetes diets and other dietary requirements.
The community goes above and beyond to cater to the needs of its residents by offering additional services such as move-in coordination, housekeeping services, Wi-Fi/high-speed internet access, transportation arrangement for non-medical purposes, transportation to doctor's appointments, wellness center facilities, and mental wellness programs.
In addition to these amenities and care services, residents can also benefit from various nearby amenities in the surrounding area. There are two cafes nearby where residents can socialize or grab a cup of coffee. Three parks offer opportunities for outdoor activities and relaxation. Four pharmacies ensure easy accessibility to medications while seven physicians provide medical care with proximity to the home. Moreover, six restaurants nearby allow residents to explore different cuisines should they desire a change from the on-site dining experience. Lastly, nine places of worship ensure that individuals can maintain their religious practices conveniently.
Overall, the Lebanon Veterans Home offers a warm environment with comprehensive care services and an abundance of amenities designed specifically for veterans' unique needs. Residents here can live comfortably while enjoying a range of activities and services both within the home and in the surrounding community.
Lebanon Veterans Home is located at 600 North 5Th Street, Lebanon, OR 97355 in Linn County, Oregon
Lebanon Veterans Home on seniors.fyi includes 12 photos including images showing landscaping, building, outdoor, interior, dining, pathway, flag, park, and more.
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