Village Health Care in Gresham, OR

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Village Health Care Village Health Care Village Health Care

Village Health Care in Gresham, OR

Information last verified:

3955 South East 182Nd Avenue, Gresham, OR 97030

For more information about senior living options: (844) 490-3973

2.6 from 64 reviews
5 stars
21
4 stars
3
3 stars
2
2 stars
7
1 stars
31

Overall Review of Village Health Care

Pros

  • pro The nursing staff were attentive and compassionate.
  • pro The facility is well staffed and clean, with no funky smells.
  • pro The residents were happy and loved their stay there.
  • pro Cindy and the nurses provided excellent care and met every need.
  • pro The front desk receptionist and the nursing staff delivered excellent service.
  • pro The care team was patient and thorough in communicating with families.
  • pro The staff are friendly, helpful, and professional.
  • pro Paige provided excellent personal care.

Cons

  • pro They describe the facility as terrible, with repeated delays in pain medication and poor responsiveness to residents’ cries for help.
  • pro They report neglect and inattention, including call lights ignored and basic care not provided for extended periods.
  • pro They allege inappropriate staff conduct, including a healthcare worker touching a resident in a sexual manner to check dryness.
  • pro They claim residents were discharged prematurely or subjected to financial threats and Medicare guideline violations.
  • pro They describe billing and communication problems, such as unreturned calls, surprise charges, and harassment over payments.
  • pro They condemn the food quality as poor or inedible and note overall substandard meals.
  • pro They report missing or stolen personal items and clothes, with little accountability or help recovering them.
  • pro They characterize the atmosphere as chaotic, with poor management and a focus on profit over patient care.
  • pro They assert serious neglect that at times contributed to health declines or deaths among residents.

Review

Village Health Care in Gresham is best suited for families prioritizing direct, hands-on caregiving from front-line staff and for residents who benefit from daily, attentive bedside care more than polished programming. The facility’s small, 50-bed footprint and the emphasis on bedside nursing means residents who need consistent attention from CNAs and RNs, especially for post-acute rehab, short-term recovery after surgery, or end‑of-life support, will likely feel the most at ease. When the care team is present, residents often experience genuine compassion, timely assistance, and a sense that someone is watching closely over their comfort and safety. The environment can feel hospital-like, but several reviews underscore the value of long-tenured staff who know residents and families, and a few moments of quiet, familial care in the midst of a clinical setting. For families who can stay engaged, advocate, and demand accountability, Village Health Care can deliver meaningful day-to-day support.

Those most likely to want alternatives should come from families seeking highly reliable, streamlined systems for medication management, pain control, and therapy scheduling, without gaps or delays. Multiple accounts allege delays or misses in pain medications, inconsistent medication administration, and disputes about Medicare guidelines and billing. If a resident requires rigorous adherence to a wound-care schedule, precise discharge planning, or a facility with a robust, well-staffed medical governance, this community may fall short. Memory care needs are not addressed here, and the campus relies heavily on front-line staff for day-to-day care rather than a structured, specialty unit. Families with limited capacity to supervise care or who demand a consistently predictable administrative experience should consider other options that invest more in care coordination, transparent billing practices, and formal discharge processes.

The core pros, compassionate bedside care, a clean environment, and approachable admissions staff, do not fully offset the major recurring concerns about operations and governance. On the positive side, families frequently praise the nursing staff and CNAs when they’re present, noting genuine kindness, patience, and responsive help with basic needs. The facility’s cleanliness and the visible care from some therapists and clinicians provide comfort in moments of weakness or anxiety. The admissions experience, when guided by empathetic staff, can feel straightforward and reassuring, which matters during the anxious transition into a skilled nursing stay. These day-to-day strengths matter: they create moments of trust and relief for residents and families, especially during crisis or complex recoveries.

However, the downsides cut much deeper and consistently affect the overall value proposition. Reports of delayed or missing medications, disputes over billing and Medicare rules, and a perception of administrative disorganization erode confidence in the system backing the bedside care. Several families recount discharges driven by financial concerns rather than patient readiness, and there are frequent cries about inconsistent communication between departments, unreturned calls, and unclear care plans. Wound care, pain management, and routine medical oversight are described as variable, with some residents receiving attentive, professional care and others experiencing neglect or confusion. The atmosphere is described by some as chaotic or hospital-forward rather than homelike, and there are troubling anecdotes about theft of belongings and insufficient attention to basic comforts. Taken together, these factors push risk higher for residents with high medical needs or families with stringent expectations for reliability and transparency.

In navigating a decision, concrete steps matter as much as intent. Prospective families should request a detailed, written care plan that ties therapy frequency, pain management, and wound care to measurable milestones. Observing shifts firsthand, particularly during medication passes, call-light responses, and therapy sessions, helps reveal actual practice versus stated policy. Ask for name-and-face accountability: identify the DON or patient-care manager who will shepherd the plan, and request direct lines for timely updates. Review billing history, verify Medicare eligibility, and insist on an itemized, transparent bill with a clear discharge timeline, especially if long stays are anticipated. For residents with sensory or communication challenges, confirm staff proficiency in signaling, interpreters, or adaptive aids. Lastly, note the absence of a memory-care designation and confirm that the environment will meet the resident’s long-term needs beyond rehab or short-term stabilization.

In the end, Village Health Care presents a mixed, decidedly practical proposition. It delivers essential daily caregiving with a cadre of dedicated frontline workers who can be deeply compassionate and capable when supported by solid administration. For families willing to stay actively involved, asking pointed questions, chasing down schedules, and asserting rights around medications and discharge, this facility can be a legitimate option for post-acute recovery or end-of-life care. But for those who require unwavering consistency across medical management, administrative transparency, and a tightly regulated care continuum, it is wise to compare alternatives and probe deeply before committing. The decision hinges on whether the resident’s needs can be met through vigilant advocacy and the bedside strengths of the staff, or whether a facility with stronger governance, clearer billing practices, and more robust care coordination is a better fit. In short, Village Health Care is not a universal answer; it is a viable choice for families who can partner closely with a hands-on care team and tolerate the variability that accompanies a facility balancing high-acuity needs with episodic administrative gaps.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (9 miles away) Portland International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Village Health Care in Gresham, OR is a vibrant and accommodating assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and provides a comfortable and inviting atmosphere for seniors to call home.

Residents can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space. There is also a dining room where restaurant-style meals are served, accommodating special dietary restrictions.

Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and has a 24-hour call system and supervision to ensure the safety and well-being of all residents. A mental wellness program is in place to support the emotional health of individuals.

The community understands the importance of socialization and engagement, offering planned activities on a daily basis. Residents can participate in fitness programs, resident-run activities, or join planned day trips. Concierge services are available to assist with any needs or requests.

Village Health Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.

Overall, Village Health Care provides a comfortable and supportive environment for seniors who value their independence but may require some assistance with daily tasks. With its array of amenities and care services available, this assisted living community promotes an active lifestyle while ensuring the comfort and well-being of its residents.

Nearby Places of Interest

This area of Gresham, Oregon, offers a convenient and diverse selection of amenities for seniors looking to settle down. With multiple pharmacies within a short distance, access to healthcare is readily available. Additionally, there are several physician offices nearby for medical needs. Places of worship like St Henry Catholic Church provide opportunities for spiritual engagement. For recreation and leisure, there are various parks in the vicinity such as Gresham Main City Park and Happy Valley Park. An array of dining options including Jazzy Bagels and Olive Garden cater to different tastes. The presence of cafes like Dutch Bros Coffee and Starbucks offer pleasant spots for socializing or relaxation. Close proximity to hospitals like Legacy Mount Hood Medical Center ensures easy access to healthcare services when needed. Overall, this area provides a well-rounded environment with essential amenities for seniors considering a peaceful and convenient lifestyle in Gresham.

Pharmacies

  • Walgreens (0.2 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (3.1 miles)
  • Rite Aid (3.1 miles)
  • Walgreens (3.1 miles)
  • Herbalist Farmer (3.6 miles)

Physicians

  • Rockwood Medical Offices (1.8 miles)
  • Dr. Steven Clark & Associates (2 miles)
  • Jon Wesley Crew (2.4 miles)
  • Eastside Periodontics (2.7 miles)
  • Rose City Urgent Care & Family Practice (3.3 miles)
  • Buckman Christy R MD MD (3.5 miles)
  • Mt Hood Women's Health (3.8 miles)

Places of Worship

  • St Henry Catholic Church (2 miles)
  • East Hill Kid City (2.3 miles)
  • St Rose Catholic Church (7.2 miles)

Parks

  • Gresham Main City Park (2.2 miles)
  • Tsuru Island (2.3 miles)
  • Happy Valley Park (3.6 miles)
  • Imagination Station (4.2 miles)
  • Lents Park (4.5 miles)
  • Southern Lites Park (5.1 miles)
  • Mt. Tabor Park - Off Leash Area (5.6 miles)

Restaurants

  • Jazzy Bagels (2.3 miles)
  • Heidi's Restaurant And Bakery (2.9 miles)
  • Subway (3.1 miles)
  • Del Taco (3.2 miles)
  • Olive Garden (3.3 miles)
  • Burger King (3.3 miles)
  • Five Guys Burgers & Fries (3.5 miles)

Cafes

  • Dutch Bros Coffee (2.3 miles)
  • Black Rock Coffee Bar (3.8 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (6.2 miles)
  • Common Grounds Coffee House (6.9 miles)
  • Keeper Coffee Co. (6.9 miles)
  • Starbucks (7.1 miles)

Hospitals

  • Legacy Mount Hood Medical Center (3.7 miles)
  • Adventist Medical Center (4.2 miles)
  • Kaiser Sunnyside Medical Center (5.9 miles)

Theaters

  • Century 16 Eastport Plaza (4.7 miles)

Transportation

  • TriMet Hollywood/NE 42nd Ave Transit Center (7.5 miles)

Frequently Asked Questions

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