Village Health Care in Gresham, OR

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Village Health Care Village Health Care Village Health Care

Village Health Care in Gresham, OR

3955 South East 182Nd Avenue, Gresham, OR 97030

For more information about senior living options: (844) 490-3973

2.5 from 59 reviews
5 stars
17
4 stars
3
3 stars
2
2 stars
7
1 stars
30

Skilled Nursing Facility

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    Overall Review of Village Health Care

    Pros

    • pro The Admissions Director Letisha is incredibly helpful and knowledgeable, making the tour easy and less stressful.
    • pro The facility is very nice, clean, and well-maintained.
    • pro The 98-year-old grandma has been in a well-staffed, clean facility, and the family loves the courtyard and the food.
    • pro The staff are friendly and efficient.
    • pro Village Health Care's staff are professional, proficient, and caring, and they work to communicate with patients and families.
    • pro The care team is described as very patient and informative, helping with day-to-day needs.
    • pro The staff provided gentle, compassionate care during a loved one's last days.

    Cons

    • pro The facility is described as terrible and unsafe, with patients in severe pain due to delays or missing pain medications.
    • pro Staff are portrayed as unresponsive, unprofessional, and sometimes cruel, with call lights ignored and supplies insufficient.
    • pro There are numerous allegations of neglect and abuse, including medication mismanagement, ignored wounds, and premature discharges.
    • pro The facility is accused of flouting Medicare guidelines and pursuing financial gain over patient welfare.
    • pro Discharge practices are described as intimidating and punitive, including threats of charges and forced returns home.
    • pro Food quality is consistently criticized as subpar or inedible, with specific complaints about burnt items and limited dietary options.
    • pro Reviewers warn others to avoid the facility or remove their loved ones if they are there.
    • pro Administration is described as inconsistent, with conflicting information and poor communication with families.

    Review

    Village Health Care in Gresham is best suited for families who want a small, hands-on skilled-nursing option and are willing to supervise day-to-day care closely. The on-the-ground care can be attentive in moments, and a number of frontline staff members are described as compassionate, patient, and capable when they are available. The facility's smaller size and visible efforts to keep the environment clean and orderly can feel reassuring to families who prefer a home-like setting over a large, corporate campus. However, this suitability comes with a heavy caveat: the quality of care and communication is highly variable, and the facility struggles to deliver consistent, reliable medical management across shifts.

    Those who should strongly consider alternatives include families whose loved ones require dependable medication administration, predictable pain control, robust wound care, or tightly coordinated discharge planning. Across the reviews, med delays, mismanagement, and inconsistent adherence to doctors' orders appear as recurring risks, with some residents waiting hours for pain meds or receiving the wrong medications. For post-operative rehabilitation, patients with complex regimens, or individuals who cannot advocate for themselves, the safety net here looks thin. Additionally, Medicare and billing disputes, erratic administrative communication, and reports of abrupt discharges raise red flags for anyone counting on transparent financial practices and stable ongoing care.

    The strongest pro factors - committed frontline caregivers, a clean facility, and some positive therapy experiences - do not adequately offset the dominant drawbacks. When CNAs and select nursing staff are present, a resident can receive attentive assistance and occasional encouragement in mobility and activities. Yet the same reviews repeatedly flag inconsistent staffing, long wait times for meals and necessities, and a disconnect between what administrators promise and what frontline teams can deliver. The facility's convenience features, like a pleasant courtyard and familiar staff members in certain wings, matter to families, but they do not compensate for chronic gaps in pain management, bedside care, or timely communication about changes in a resident's condition.

    Operational realities that repeatedly surface - delayed pain medications, insufficient wound care, inconsistent medication reconciliation, and disjointed billing - shape an impression of a facility fighting to keep pace with demand and regulatory expectations. Several accounts describe a chaotic, hospital-like atmosphere where information travels slowly, call lights are not answered promptly, and policy enforcement appears inconsistent. The most destabilizing pattern is the sense that medical decisions are sometimes driven by insurance constraints rather than the resident's immediate health needs, culminating in unsettling discharges or abrupt transitions that leave families scrambling.

    For families deciding whether to move forward, concrete due diligence matters. Ask for the current nurse-to-resident ratio on each shift and request a direct contact with the day-to-day charge nurse or patient care coordinator. Verify that pain management protocols are clearly posted and followed, and confirm that wound-care procedures align with the treating physician's orders. Request recent, itemized billing statements and a transparent explanation of any disputed charges, and confirm there is a reliable discharge-planning process with documented safeguards for safety after leaving the facility. Visiting with multiple residents and family members can illuminate whether the daily experience remains consistently managed or varies widely by wing and shift.

    In the end, Village Health Care presents a cautionary profile: a facility that can offer genuine warmth and capable hands in moments, but that too often falls short on reliability, medical coordination, and safe, consistent operations. It is not a placement to overlook red flags or assume that "care" will be uniformly delivered. Families with strong oversight, aligned expectations, and a plan for active involvement may find occasional value in the human touches that persist on some days. For those seeking steadier medical management, predictable medication routines, or transparent, compliant operations, the prudent path is to explore alternatives ahead of committing - and to treat any acceptance as a monitored, temporary arrangement subject to frequent, systematic review.

    Features

    Housing

    • 106 resident community capacity 106 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Portland International (9 miles away) Portland International (9 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Village Health Care in Gresham, OR is a vibrant and accommodating assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and provides a comfortable and inviting atmosphere for seniors to call home.

    Residents can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space. There is also a dining room where restaurant-style meals are served, accommodating special dietary restrictions.

    Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and has a 24-hour call system and supervision to ensure the safety and well-being of all residents. A mental wellness program is in place to support the emotional health of individuals.

    The community understands the importance of socialization and engagement, offering planned activities on a daily basis. Residents can participate in fitness programs, resident-run activities, or join planned day trips. Concierge services are available to assist with any needs or requests.

    Village Health Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.

    Overall, Village Health Care provides a comfortable and supportive environment for seniors who value their independence but may require some assistance with daily tasks. With its array of amenities and care services available, this assisted living community promotes an active lifestyle while ensuring the comfort and well-being of its residents.

    Nearby Places of Interest

    This area of Gresham, Oregon, offers a convenient and diverse selection of amenities for seniors looking to settle down. With multiple pharmacies within a short distance, access to healthcare is readily available. Additionally, there are several physician offices nearby for medical needs. Places of worship like St Henry Catholic Church provide opportunities for spiritual engagement. For recreation and leisure, there are various parks in the vicinity such as Gresham Main City Park and Happy Valley Park. An array of dining options including Jazzy Bagels and Olive Garden cater to different tastes. The presence of cafes like Dutch Bros Coffee and Starbucks offer pleasant spots for socializing or relaxation. Close proximity to hospitals like Legacy Mount Hood Medical Center ensures easy access to healthcare services when needed. Overall, this area provides a well-rounded environment with essential amenities for seniors considering a peaceful and convenient lifestyle in Gresham.

    Pharmacies

    • Walgreens (0.2 miles)
    • Rite Aid (1.2 miles)
    • Rite Aid (2.3 miles)
    • Walgreens (3.1 miles)
    • Rite Aid (3.1 miles)
    • Walgreens (3.1 miles)
    • Herbalist Farmer (3.6 miles)

    Physicians

    • Rockwood Medical Offices (1.8 miles)
    • Dr. Steven Clark & Associates (2 miles)
    • Jon Wesley Crew (2.4 miles)
    • Eastside Periodontics (2.7 miles)
    • Rose City Urgent Care & Family Practice (3.3 miles)
    • Buckman Christy R MD MD (3.5 miles)
    • Mt Hood Women's Health (3.8 miles)

    Places of Worship

    • St Henry Catholic Church (2 miles)
    • East Hill Kid City (2.3 miles)
    • St Rose Catholic Church (7.2 miles)

    Parks

    • Gresham Main City Park (2.2 miles)
    • Tsuru Island (2.3 miles)
    • Happy Valley Park (3.6 miles)
    • Imagination Station (4.2 miles)
    • Lents Park (4.5 miles)
    • Southern Lites Park (5.1 miles)
    • Mt. Tabor Park - Off Leash Area (5.6 miles)

    Restaurants

    • Jazzy Bagels (2.3 miles)
    • Heidi's Restaurant And Bakery (2.9 miles)
    • Subway (3.1 miles)
    • Del Taco (3.2 miles)
    • Olive Garden (3.3 miles)
    • Burger King (3.3 miles)
    • Five Guys Burgers & Fries (3.5 miles)

    Cafes

    • Dutch Bros Coffee (2.3 miles)
    • Black Rock Coffee Bar (3.8 miles)
    • Starbucks (4.3 miles)
    • Panera Bread (6.2 miles)
    • Common Grounds Coffee House (6.9 miles)
    • Keeper Coffee Co. (6.9 miles)
    • Starbucks (7.1 miles)

    Hospitals

    • Legacy Mount Hood Medical Center (3.7 miles)
    • Adventist Medical Center (4.2 miles)
    • Kaiser Sunnyside Medical Center (5.9 miles)

    Theaters

    • Century 16 Eastport Plaza (4.7 miles)

    Transportation

    • TriMet Hollywood/NE 42nd Ave Transit Center (7.5 miles)

    Frequently Asked Questions

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