Village Health Care

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Village Health Care Village Health Care Village Health Care

Village Health Care

3955 South East 182Nd Avenue, Gresham, OR 97030

For more information about senior living options: (844) 490-3973

1.6 from 7 reviews
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Skilled Nursing Facility

Overall Review of Village Health Care

Pros

  • pro The majority of CNA staff are considerate, kind, and competent, making residents feel cared for.
  • pro Some kitchen staff create good quality food when given the opportunity.
  • pro Many long-term staff members exhibit patience and caring attitudes toward family members.
  • pro Special requests for food are honored, and the meals are decent and readily available.
  • pro There is a basic outdoor area where residents can enjoy some time outside.
  • pro Several CNA staff have been praised for their hard work and dedication to residents' care.

Cons

  • pro Pain management was ignored for over 36 hours, with no communication from medical staff regarding prescribed medications.
  • pro Despite multiple assurances that insurance coverage would be handled, the individual continued to receive invoices months after discharge.
  • pro Basic information about facility processes was poorly communicated, leading to confusion and contradictory statements from administrative staff.
  • pro The atmosphere in the facility felt chaotic, with many staff members seemingly uninformed about patient care protocols.
  • pro There were inadequate medical supplies available for CNA staff, forcing them to use inappropriate substitutes for patient care needs.
  • pro The quality of food served was inconsistent and often relied heavily on prepackaged items rather than fresh, homemade options.
  • pro Family members reported a lack of engagement and oversight in caring for residents, particularly those with special needs like low vision or mobility issues.
  • pro There were reports of missing personal belongings belonging to residents, raising concerns about security and proper handling of clothing.
  • pro Physician visits were infrequent and brief, leading to inadequate medical attention and neglect of patient care plans.
  • pro Residents experienced abrupt changes in pain medication management without proper monitoring or explanation from the staff.

Review

Village Health Care: A Multifaceted Experience of Care and Neglect

The reviews from former residents and family members of Village Health Care paint a complex picture of the facility, characterized by both genuine care from some staff members and significant issues in administration, communication, and patient management. Many reviewers expressed deep concern over the quality of medical care, particularly in relation to pain management. One resident reported being ignored for 36 hours after not receiving a scheduled medication dose. Despite reassurances that a physician or physician's assistant would address their concerns, no one came to provide an explanation or assistance during this critical time. This sentiment was echoed by several others who faced difficulties in getting timely pain relief, indicating a systemic issue affecting those requiring consistent medical attention.

Communication—or lack thereof—was another major point of frustration among those who experienced Village Health Care. Family members articulated repeated attempts to clarify insurance coverage with staff but were left dissatisfied even months after discharge, still receiving invoices despite assurances that matters would be resolved. Instances of conflicting information were common; patients and families often encountered administrators who contradicted each other within days about basic procedures and policies. Such inconsistencies fostered an environment filled with confusion rather than clarity, contributing to the overall chaotic atmosphere described by many visitors.

Patients spoke highly of the Certified Nursing Assistants (CNAs), praising their dedication, kindness, and competence in providing hands-on care. However, it was clear that CNAs often operated under difficult conditions due to insufficient support from upper management and administrative staff. Reviewers noted shortages of essential medical supplies like diapers and disposable chucks, forcing CNAs to improvise using washcloths instead. The disparity between dedicated front-line staff and a disorganized administrative structure was evident—while the CNAs aimed to deliver quality care, they were often handicapped by inadequate resources and oversights from higher-ups who seemed more focused on financial constraints than on patient welfare.

Food quality emerged as another contentious issue at Village Health Care; while some meals prepared by kitchen staff received positive remarks for being decent or even good when made fresh, there was a pervasive reliance on pre-packaged corporate food items that led to uneven dining experiences for residents. Many reported excessive use of sugar or artificial sweeteners across menus without adequate access to fresh fruits or vegetables—a complaint highlighting an apparent disregard for nutritional balance in meal planning.

Concerns also emerged regarding resident safety and privacy during their stay at Village Health Care. Reports indicated instances where personal belongings went missing—clothing apparently lost during laundering processes—and incidents where residents faced neglectful practices that jeopardized their dignity using inadequate bathroom accommodations. One reviewer described how their mother’s room remained dark unless family members intervened—a situation exacerbated by restrictive visitation rules implemented during Covid-19—which heightened worries about neglected well-being among vulnerable patients unable to advocate for themselves effectively.

The atmosphere at Village Health Care appeared cold and institutional rather than homelike; despite its cleanliness, reviewers likened it more closely to a hospital environment than a nurturing assisted living facility. Although many longtime staff members reportedly maintained friendly interactions with families throughout visits, their limited engagement with residents raised concerns about whether all needs were being adequately met given the high demands placed on them due primarily to staffing challenges.

In conclusion, while some aspects of care at Village Health Care—including efforts displayed by CNAs—offered glimpses into compassionate nursing practices amid adversity., serious flaws persist throughout various operational levels within this facility's framework.. The testimonials reveal calls for improvement focused upon enhancing communication systems between administrative bodies alongside bolstering resource provisions designed specifically around both delivering medical assistance effectively while ensuring every resident receives timely attention according individual health needs—ultimately aiming towards fostering not just compliance but true comfort through sincere healthcare support that should remain paramount within any caregiving establishment honoring human dignity above all else.

Features

Housing

  • 106 resident community capacity 106 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Portland International (9 miles away) Portland International (9 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Village Health Care in Gresham, OR is a vibrant and accommodating assisted living community that offers a wide range of amenities and care services to its residents. The community is fully furnished and provides a comfortable and inviting atmosphere for seniors to call home.

Residents can enjoy various amenities such as a beauty salon, gaming room, fitness room, small library, and outdoor space. There is also a dining room where restaurant-style meals are served, accommodating special dietary restrictions.

Care services provided include assistance with activities of daily living such as bathing, dressing, and transfers. The community also offers medication management and has a 24-hour call system and supervision to ensure the safety and well-being of all residents. A mental wellness program is in place to support the emotional health of individuals.

The community understands the importance of socialization and engagement, offering planned activities on a daily basis. Residents can participate in fitness programs, resident-run activities, or join planned day trips. Concierge services are available to assist with any needs or requests.

Village Health Care is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments.

Overall, Village Health Care provides a comfortable and supportive environment for seniors who value their independence but may require some assistance with daily tasks. With its array of amenities and care services available, this assisted living community promotes an active lifestyle while ensuring the comfort and well-being of its residents.

Nearby Places of Interest

This area of Gresham, Oregon, offers a convenient and diverse selection of amenities for seniors looking to settle down. With multiple pharmacies within a short distance, access to healthcare is readily available. Additionally, there are several physician offices nearby for medical needs. Places of worship like St Henry Catholic Church provide opportunities for spiritual engagement. For recreation and leisure, there are various parks in the vicinity such as Gresham Main City Park and Happy Valley Park. An array of dining options including Jazzy Bagels and Olive Garden cater to different tastes. The presence of cafes like Dutch Bros Coffee and Starbucks offer pleasant spots for socializing or relaxation. Close proximity to hospitals like Legacy Mount Hood Medical Center ensures easy access to healthcare services when needed. Overall, this area provides a well-rounded environment with essential amenities for seniors considering a peaceful and convenient lifestyle in Gresham.

Pharmacies

  • Walgreens (0.2 miles)
  • Rite Aid (1.2 miles)
  • Rite Aid (2.3 miles)
  • Walgreens (3.1 miles)
  • Rite Aid (3.1 miles)
  • Walgreens (3.1 miles)
  • Herbalist Farmer (3.6 miles)

Physicians

  • Rockwood Medical Offices (1.8 miles)
  • Dr. Steven Clark & Associates (2 miles)
  • Jon Wesley Crew (2.4 miles)
  • Eastside Periodontics (2.7 miles)
  • Rose City Urgent Care & Family Practice (3.3 miles)
  • Buckman Christy R MD MD (3.5 miles)
  • Mt Hood Women's Health (3.8 miles)

Places of Worship

  • St Henry Catholic Church (2 miles)
  • East Hill Kid City (2.3 miles)
  • St Rose Catholic Church (7.2 miles)

Parks

  • Gresham Main City Park (2.2 miles)
  • Tsuru Island (2.3 miles)
  • Happy Valley Park (3.6 miles)
  • Imagination Station (4.2 miles)
  • Lents Park (4.5 miles)
  • Southern Lites Park (5.1 miles)
  • Mt. Tabor Park - Off Leash Area (5.6 miles)

Restaurants

  • Jazzy Bagels (2.3 miles)
  • Heidi's Restaurant And Bakery (2.9 miles)
  • Subway (3.1 miles)
  • Del Taco (3.2 miles)
  • Olive Garden (3.3 miles)
  • Burger King (3.3 miles)
  • Five Guys Burgers & Fries (3.5 miles)

Cafes

  • Dutch Bros Coffee (2.3 miles)
  • Black Rock Coffee Bar (3.8 miles)
  • Starbucks (4.3 miles)
  • Panera Bread (6.2 miles)
  • Common Grounds Coffee House (6.9 miles)
  • Keeper Coffee Co. (6.9 miles)
  • Starbucks (7.1 miles)

Hospitals

  • Legacy Mount Hood Medical Center (3.7 miles)
  • Adventist Medical Center (4.2 miles)
  • Kaiser Sunnyside Medical Center (5.9 miles)

Theaters

  • Century 16 Eastport Plaza (4.7 miles)

Transportation

  • TriMet Hollywood/NE 42nd Ave Transit Center (7.5 miles)

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