Westhaven Nursing Home

Pros

• The CNA's at Westhaven Nursing Home were described as phenomenal and some of the best the reviewer had ever met.
• The facility was noted for being clean and free of unpleasant odors, which was appreciated by the visitors.
• Residents enjoyed a variety of activities, including games, piano playing, and flower planting, which contributed to a positive experience.
• The private room provided for one resident was deemed satisfactory and comfortable.
• Overall satisfaction with the service received at Westhaven Nursing Home was expressed by the reviewers.

Cons

• Some of the RNs at Westhaven do not know how to recognize the signs of low blood sugar in diabetic patients nor understand the appropriate actions to take when blood sugar drops below 70.
• The RN on duty did not act decisively when informed about the patient's critical condition, only offering to hold her hand instead of responding with urgency.
• There was a lack of adequate support for family members dealing with dementia patients, as evidenced by the inability to manage a patient who began trying to leave the facility.
• The facility's response to the situation involving the relative with dementia was inadequate, forcing the family to pay for additional care rather than providing necessary support.
• Overall, there were feelings of dissatisfaction regarding how certain situations and emergencies were managed within Westhaven Nursing Home.

Review

The experience of those who have had loved ones stay at Westhaven Nursing Home reveals a complex picture of care, concern, and challenges. A particular account highlights serious deficiencies in the nursing staff’s understanding of how to manage diabetic patients. A family member described an alarming incident involving their mother, who spent two months in the Skilled Nursing Wing. On the night of November 25, 2020, a registered nurse (RN) contacted the family to report that the patient was exhibiting severe symptoms — becoming "very out of it" and foaming at the mouth. The RN presented a troubling dichotomy: asking whether to call an ambulance or if family would prefer to come and hold her hand. This lack of urgency raised significant concerns about the RN's capability to recognize and respond appropriately to signs of low blood sugar in diabetic patients.

Fortunately, after questioning by the concerned family member, an ambulance was dispatched—an essential action that likely saved their mother's life from what could have been a diabetic coma. The incident underscored critical gaps in training among some staff at Westhaven regarding diabetes management and acute medical situations. While some aspects of care were satisfactory within various units, issues like these pose severe risks to vulnerable residents who rely heavily on professional expertise for their health needs.

In contrast to this troubling experience concerning nursing oversight, other reviews reflect more positive sentiments regarding certain caregivers within the facility, particularly highlighting the contributions of certified nursing assistants (CNAs). One reviewer praised them as some of “the best CNAs” they had encountered. Their dedication and attentiveness appeared instrumental in enhancing residents' quality of life during their stays. Furthermore, many expressed appreciation for the overall cleanliness and environment within Westhaven; reviewers noted that the facility did not have unpleasant odors often associated with long-term care environments—a significant plus for visitors and residents alike.

Reviewers also touched upon recreational activities available at Westhaven Nursing Home, which played a vital role in resident engagement and enjoyment. Activities such as games and music were mentioned positively; there was indeed a piano for residents to play on, alongside engaging gardening projects where they could plant flowers and decorate pots. This focus on providing stimulating activities reflects an effort by staff to create a pleasant living environment for residents beyond basic care needs.

However, another review revealed complications surrounding safety concerns related to dementia patients at Westhaven. A family member recounted visiting a relative with dementia several times yet faced considerable challenges when it came to managing his behavior in relation to wandering risks. The facility's response was far from supportive or flexible; essentially stating that unless paid for around-the-clock assistance for monitoring him closely due to his propensity for attempting exits, they could no longer accommodate him there. This situation portrays serious struggles with staff capacity versus patient needs—it became necessary for the family to transfer their loved one due primarily to inadequate support under those trappings.

Indeed, while experiences may vary significantly depending on individual circumstances at Westhaven Nursing Home—as seen through accounts detailing both commendable caregiving moments as well as distressing encounters—one overarching theme remains evident: there is room for improvement concerning specialized medical knowledge among certain staff members along with adaptive solutions tailored towards addressing unique behavioral challenges presented by specific conditions like dementia or chronic illnesses such as diabetes.

Altogether combined narratives paint a mixed yet insightful portrait reflecting real-life interactions occurring within long-term care facilities like Westhaven Nursing Home. Ultimately these reflections inspire enthusiasm toward advocating better training frameworks aimed expressly at equipping all caregivers with fundamental skills critical for recognizing emergencies while fostering consistently high standards across diverse stewardships serving our elders' myriad health requirements effectively while ensuring comfortability amidst adversity encountered throughout transitional life stages endured therein!

Restaurants

• Tokyo Pot (0.3 miles)
• Boomarang Diner (0.4 miles)
• Blue Spruce (0.5 miles)
• Louie's Grill & Bar (0.5 miles)
• Granny's Kitchen (0.5 miles)
• Mazzio's Italian Eatery (0.6 miles)
• Wendy's (0.6 miles)

Physicians

• Williams Clinic (0.5 miles)
• Stillwater Pediatrics (0.5 miles)
• Stillwater Medical Center (0.5 miles)
• Allergy Partners of Oklahoma (0.6 miles)
• Drummond Eye Clinic (0.6 miles)
• Stillwater Cancer Center (0.7 miles)
• Stanek Family Practice & Preventative Healthcare (0.7 miles)

Pharmacies

• Walgreens (0.6 miles)
• Razook's Drug (0.8 miles)
• Tiger Drug Co (0.9 miles)
• Walmart Pharmacy (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Food Pyramid (1.4 miles)
• Walmart Pharmacy (2.6 miles)

Cafes

• Daily Grind (0.8 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.4 miles)
• Just Wafflin (1.6 miles)
• Starbucks (1.6 miles)
• Dutch Bros Coffee (1.6 miles)
• Aspen Coffee Co. (2.3 miles)

Places of Worship

• United Pentecostal Church (1.2 miles)
• Countryside Baptist Church (1.5 miles)
• Hillcrest Baptist Church (1.7 miles)
• Community Of Faith Fellowship (2 miles)
• Southern Baptist Convention (2.1 miles)
• Church Of Christ (2.1 miles)
• Center Church (2.2 miles)

Theaters

• AMC Stillwater 1 (2.3 miles)

Parks

• Tech Park Trail (2.4 miles)