Grace Living Ctr Stillwater

Pros

• The rehab facility has helped the friend regain her independence and actively participate in social activities like bingo.
• The occupational and physical therapists have worked extensively with the friend, leading to significant recovery progress.
• The staff at Stillwater Creek are described as caring and accommodating, particularly in meeting dietary needs for residents.
• Residents seem happy and content at the facility, creating a positive atmosphere.
• The nursing staff is appreciated for their kindness and responsiveness to the friend's concerns.
• Special activities, such as art events and holiday parties, contribute to a lively community environment within the center.

Cons

• The facility is very understaffed, with only one nurse or aide on staff for over 100 patients.
• It often takes over an hour for anyone to respond to a call button.
• Patients are frequently left in soiled undergarments and bedding for hours.
• Many patients go unfed if they cannot feed themselves.
• Staff often ignore requests from residents and families, responding with annoyance.
• Access to staff after hours is poor, with difficulty getting assistance or even entering the facility.
• The food served is not adequately prepared, with complaints about cold and undercooked items.
• The overall environment is described as uncomfortable, making loved ones feel like prisoners.
• A visit revealed unpleasant odors and inadequate personal care for residents.
• Families express regret about leaving their loved ones at the facility due to the poor conditions and care provided.

Review

The reviews of Grace Living Center, now known as Stillwater Creek, present a starkly divided picture of the facility’s quality of care and environment. On one hand, several reviews highlight severe issues that suggest an inadequate level of staffing and poor patient management. Families have reported distressing situations in which their loved ones were left unattended for extended periods. One review pointed out that with over 100 patients typically only one nurse or aide is present at any given time, leading to excessive wait times—often exceeding an hour—for assistance when call buttons were pressed. Requests from family members for basic help such as restroom access or feeding were often met with indifference or annoyance from staff, leaving patients lying in soiled conditions or going without food.

Families expressed profound concern for their loved ones’ safety and dignity within the facility. Descriptions included scenarios where patients who required assistance were left in dining areas for hours until family members arrived to find them forgotten. This neglect highlighted significant systemic problems within the facility's operational structure and raised questions about whether they should be caring for such a large number of residents given their staffing shortages. Reviewers characterized the overall atmosphere as unprofessional, with families feeling disrespected when they sought help regarding their loved ones' needs.

In contrast, there are positive experiences reported by some families regarding specific individuals receiving care at Stillwater Creek. For example, one reviewer shared that their friend in rehab was recovering well after receiving extensive support from occupational and physical therapists who helped her regain independence and manage her diabetes effectively. This review noted that while the environment might be inconsistent across different patients' experiences, there was a dedication shown by certain staff members who truly cared about the wellbeing of residents like their friend.

The review pointed out positive changes since the facility transitioned ownership from Grace Living Center to Stillwater Creek—emphasizing improved accommodations around dietary restrictions due to medical needs such as diabetes. The accommodating nature of kitchen staff was praised significantly; individualized meal preparation was appreciated by patients who needed special diets, signifying a level of effort that contradicted anecdotes about neglect heard elsewhere in reviews.

Nonetheless, recurring complaints emerged concerning hygiene practices and food quality across multiple reviews. Some families described unacceptable conditions related to cleanliness—like residents being left in unsanitary states—and issues ranged from poorly prepared meals to general unresponsiveness among aides and nurses on duty during visits. These issues fed into the ongoing controversy surrounding whether this facility could genuinely provide a safe and nurturing home for its residents.

While some visitors had notably pleasant encounters—with nurses reportedly presenting themselves as friendly and responsive—these isolated good experiences did not seem representative for all families involved with Stillwater Creek. There were mentions of organized activities like bingo games and periodic visits from local art students aimed at engaging residents socially but these positives often seemed overshadowed by fundamental complaints regarding care quality.

Ultimately, while some families expressed relief over seeing improvements in individual cases—the high levels of variability highlighted between personal accounts reflect deeper systemic challenges within Stillwater Creek's operations overall. A comprehensive reevaluation seems necessary at this crossroads to ensure consistent standards across its facilities meet both patient care expectations and safeguard residents’ dignity going forward.

This part of Stillwater, Oklahoma offers convenient access to a variety of essential services for senior living. There are multiple physicians' offices nearby, including Stillwater Medical Center and Neighborhood Family Medical Care, ensuring easy access to healthcare. Pharmacies like Razook's Drug and Tiger Drug Co are also within close proximity for medication needs. For dining options, there are familiar chains like McDonald's and Wendy's as well as local favorites like Mazzio's Italian Eatery and Fuzzy's Taco Shop. Additionally, there are cafes such as Daily Grind and Starbucks for social outings. Places of worship like Countryside Baptist Church and Hillcrest Baptist Church provide spiritual support, while parks like Tech Park Trail offer opportunities for outdoor recreation. Senior residents can enjoy a mix of urban convenience and small-town charm in this part of Stillwater.

Physicians

• Stillwater Medical Center (0.1 miles)
• Stillwater Pediatrics (0.1 miles)
• Neighborhood Family Medical Care (0.2 miles)
• Stanek Family Practice & Preventative Healthcare (0.2 miles)
• Stillwater Internal Medicine (0.3 miles)
• Pelletique (0.3 miles)
• Stillwater Women's Clinic (0.3 miles)

Pharmacies

• Razook's Drug (0.3 miles)
• Tiger Drug Co (0.3 miles)
• Walgreens (0.9 miles)
• CVS Pharmacy (1.4 miles)
• Food Pyramid (1.5 miles)
• Walmart Pharmacy (1.5 miles)
• Walmart Pharmacy (2.7 miles)

Restaurants

• McDonald's (0.4 miles)
• Wendy's (0.5 miles)
• Mazzio's Italian Eatery (0.5 miles)
• Pi Phi Dining Hall (0.5 miles)
• Fuzzy's Taco Shop (0.6 miles)
• Coney Island (0.6 miles)
• Insomnia Cookies (0.6 miles)

Cafes

• Daily Grind (0.7 miles)
• Starbucks (1 miles)
• Panera Bread (1.3 miles)
• Starbucks (1.5 miles)
• Just Wafflin (1.6 miles)
• Dutch Bros Coffee (1.8 miles)
• Aspen Coffee Co. (2.3 miles)

Places of Worship

• Countryside Baptist Church (1.2 miles)
• Hillcrest Baptist Church (1.5 miles)
• United Pentecostal Church (1.6 miles)
• Community Of Faith Fellowship (2.4 miles)
• Center Church (2.5 miles)
• Church Of Christ (2.5 miles)
• Southern Baptist Convention (2.5 miles)

Parks

• Tech Park Trail (1.8 miles)

Theaters

• AMC Stillwater 1 (2.4 miles)