The Regency Skilled Nursing And Therapy in Shawnee, OK

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The Regency Skilled Nursing And Therapy in Shawnee, OK

Information last verified:

1610 North Bryan Avenue, Shawnee, OK 74804

For more information about senior living options: (844) 490-3973

3.7 from 99 reviews
5 stars
60
4 stars
7
3 stars
0
2 stars
3
1 stars
29

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Overall Review of The Regency Skilled Nursing And Therapy

Pros

  • pro The Regency staff provided excellent care.
  • pro The therapy department was exceptional and helped patients regain strength.
  • pro Nurses, CNAs, and aides were attentive, compassionate, and professional.
  • pro The facility was clean, well-maintained, and welcoming.
  • pro The meals were nourishing and enjoyed by residents.
  • pro Residents formed friendships and felt a real sense of community.
  • pro The rehabilitation and care teams consistently went above and beyond for patients.

Cons

  • pro The reviewer notes a very disappointing experience, describing substandard care, humiliating conditions, and a lack of accountability by administrators.
  • pro The staff are portrayed as underpaid and spread too thin, leaving families to clean and change soiled bedding.
  • pro Written complaints are said to be disregarded and emails ignored, with no accountability from administrators.
  • pro The facility is described as dirty and unsanitary, with bed sores not prevented and care that is inconsistent.
  • pro Some reviews accuse nurses and staff of rude, condescending behavior and poor bedside manner.
  • pro There are reports of serious safety concerns, including doors that don’t lock properly and residents able to leave unsupervised.
  • pro There are allegations of fraudulent or unethical practices by staff and administrators aimed at denying admission or maximizing revenue.
  • pro In several accounts, patients’ medications are allegedly mishandled or withheld, leading to hospital visits or deterioration in health.
  • pro Overall, multiple reviews state that they would not recommend the facility and would prefer zero-star ratings.

Review

The Regency Skilled Nursing And Therapy in Shawnee is best suited for families prioritizing aggressive, outcome-driven rehabilitation for a loved one who needs skilled nursing support to regain function. The facility earns its strongest marks from residents and families pursuing post-acute recovery after surgery, stroke, or injury, where a high-energy therapy team can drive meaningful gains. Clean, welcoming surroundings and a stable, engaged frontline staff create a home-like feel that many families value during a difficult transition. In short, Regency shines as a rehab-centric hub where the emphasis on therapy, daily attentiveness, and a social, communicative atmosphere can translate into real improvements in mobility and independence, often faster than expected.

That clarity about rehabilitation purpose also makes alternatives worth considering for certain residents. Families seeking long-term care with stringent governance and consistently flawless safety oversight may want to look elsewhere. Several reviews flag concerns about leadership accountability, communication gaps with families, and episodes that raise questions about safety and medication handling. For residents with complex behavioral needs, high risk of wandering, or persistent safety risks, a facility with a more uniform, tightly controlled staffing model and transparent administrative processes may be preferable. Those who require unwavering 24/7 oversight and a track record of risk mitigation should compare Regency against peers with a stronger emphasis on long-term stability and governance.

The strongest pros at Regency offset many of the concerns by delivering tangible, daily benefits in therapy outcomes and resident experience. Therapists and aides are repeatedly praised for their dedication, responsiveness, and genuine bedside manner. Families recount meaningful progress in strength, balance, and walking ability, with multiple accounts of residents leaving in better shape than when they arrived. The care team’s attentiveness, often described as patient, kind, and encouraging, coupled with a clean, well-kept environment and the facility’s in-house dining program, helps residents feel seen and valued. For many, these elements translate into improved mood, better appetite, and a sense of community that makes a difficult recovery feel more manageable.

Yet the cons highlighted in reviews are substantial and cannot be dismissed. A recurring theme is staff underload and inconsistent coverage, which in some cases has led to delays in answering call lights, gaps in daily care, and even preventable wounds or discomfort. Several families report problem areas around communication with administration, including delayed or unclear responses to concerns and questions about discharge planning or medication management. There are poignant stories of verbal disrespect, and a few accounts describe serious medication or documentation lapses. In aggregate, these reports paint a picture of a facility that can deliver excellent direct care from front-line staff on a good shift, but that struggles with reliable governance and system-wide accountability.

This mix, exceptional frontline care on some days and troubling gaps on others, means the decision hinges on what a family can tolerate and what outcomes matter most. For families focused on rehab milestones, Regency’s therapy-centric approach can yield impressive progress and a level of personal attention that makes a real difference in recovery trajectories. The strongest safeguard against the downsides is proactive engagement: insist on seeing a concrete, written therapy plan, request regular updates from therapists, and push for clear oversight on wound care, medication administration, and discharge criteria. If the goal is consistent, transparent leadership coupled with relentless safety and communications discipline, Regency should be weighed against facilities with stronger reputations for governance.

In the end, Regency is a compelling option for those who value high-quality rehab, compassionate frontline staff, and a clean, nurturing setting, provided there is rigorous advocacy from family members and a clear plan to monitor care quality. Families with a preference for a steady, uniformly managed environment may want to explore alternative communities where administrative accountability is a defining strength and where safety protocols are less variable. Before deciding, prospective residents and their families should arrange in-person tours focused on therapy scheduling, medication routines, wound care protocols, and the facility’s process for handling concerns or complaints. They should specifically request to meet the therapy team and recent discharge planners, inspect a current care plan, and discuss expectations for call-light response times and nightly nursing coverage. Regency can deliver meaningful rehabilitation and warmth; it requires proactive partnership to ensure safety, accountability, and consistent quality across all shifts.

Features

Housing

  • 110 resident community capacity 110 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Regency Skilled Nursing and Therapy in Shawnee, OK is a luxurious assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.

For the convenience and enjoyment of the residents, the community provides various amenities such as a beauty salon for grooming and pampering needs, cable or satellite TV for entertainment, a computer center for staying connected with loved ones, a gaming room for recreational activities, a small library for reading enthusiasts, and free Wi-Fi/high-speed internet access throughout the premises.

Residents can savor delicious meals in the elegant dining room, where restaurant-style dining is offered. The community also accommodates special dietary restrictions to cater to individual needs. For those who prefer to cook their own meals or snacks, there is a kitchenette available in each fully furnished apartment.

To promote an active lifestyle, residents have access to a fitness room equipped with exercise equipment and wellness programs designed to improve physical health. The outdoor space includes a beautiful garden where residents can relax and enjoy nature.

Daily housekeeping services are provided to maintain cleanliness and tidiness in each resident's private bathroom. Move-in coordination is also offered to assist new residents with the transition process.

The Regency Skilled Nursing and Therapy community recognizes the importance of staying connected with family, friends, and healthcare providers. Therefore, they provide transportation arrangement services for non-medical purposes as well as transportation to doctors' appointments.

In terms of care services, this community ensures that residents receive assistance round-the-clock through their 24-hour call system and supervision by dedicated staff members. Trained caregivers are available to provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management is also offered to ensure proper administration of medications.

The mental wellness program focuses on promoting emotional well-being among residents through various therapeutic activities. Additionally, planned daily activities, fitness programs led by professionals, scheduled day trips, and resident-run activities keep residents engaged and entertained.

The Regency Skilled Nursing and Therapy community is conveniently located near several amenities in the area. Residents have easy access to cafes, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals.

Overall, this assisted living community provides a comfortable and enriching environment where residents can enjoy their golden years while receiving the necessary care and support they need.

Nearby Places of Interest

Pharmacies

  • Walgreens (0.9 miles)
  • Harrison Discount Pharmacy (1 miles)
  • Medicine Shoppe (1.2 miles)
  • Richards' Drug (2 miles)
  • Eric's Pharmacy (2.3 miles)
  • Clinic Pharmacy (2.7 miles)
  • CVS Pharmacy (2.8 miles)

Physicians

  • Redicare Clinic PC (1 miles)
  • Michael B Watters (1.1 miles)
  • Southwest Orthopedic Specialist (1.2 miles)
  • Robinson Eye Institute PC (1.5 miles)
  • Darin Sparkman, MD (2.3 miles)
  • Elise Slaybaugh, MD (2.3 miles)
  • Kelli Koons, MD (2.3 miles)

Restaurants

  • Pizza Hut (1 miles)
  • Abuelita's (1.1 miles)
  • Braum's (1.1 miles)
  • Golden Corral (1.1 miles)
  • Cazadores (1.4 miles)
  • Cazadorez Mexican Restaurant (1.4 miles)
  • Phoenix Asian Diner (1.9 miles)

Transportation

  • U-Haul Moving & Storage (1 miles)
  • Logic Aviation Services (5 miles)
  • U-Haul Neighborhood Dealer (6.7 miles)

Places of Worship

  • Trinity Baptist Church (1.1 miles)
  • First Indian Baptist Church (1.5 miles)
  • Good Shepherd Chapel (1.7 miles)
  • Immanuel Baptist Church of Shawnee (1.7 miles)
  • Shawnee Presbyterian Church PCA (1.9 miles)
  • Emmanuel Episcopal Church (1.9 miles)
  • St Paul's United Methodist Church (2.1 miles)

Theaters

  • Cinema Centre 8 (1.3 miles)
  • Hollywood - Movies 6/Shawnee (3 miles)

Cafes

  • DC Cake Appeal (2 miles)

Hospitals

  • React Ems (2.1 miles)
  • Davita - Shawnee Peritoneal Dialysis (2.2 miles)
  • Oklahoma Heart Hospital (2.3 miles)
  • Community Health Partners (2.4 miles)
  • Unity Health Center (2.6 miles)
  • SSM Health St. Anthony Hospital - Shawnee (2.6 miles)
  • C. Doug Nation, PA (2.7 miles)

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