Brookside Nursing Center
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310 Brookside Drive, Madill, OK 73446
For more information about senior living options: (844) 490-3973
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Brookside nursing home staff took great care of the aunt and filled her needs and more. Brookside nursing home staff cared for the reviewer's father until the end and even attended his service to speak about him. The Brookside activities director is personable. The Brookside staff are friendly and smile as they pass by. The residents at Brookside are friendly. Brookside is appreciated for its care and compassion by families and residents.
The grandmother wasn't bathed for weeks. She was taken by ambulance to a hospital because she wasn't responding and her vitals were very low. She is currently intubated and being kept under sedation. They never called in to have her checked out for several days. The staff acted like family concerns weren't valid until they pulled them out. They tried to take his money after he was gone.Brookside nursing home evokes a wide spectrum of experiences from the families who have had loved ones there. Across the voices, the common thread is a sense that the facility can be a source of real care and comfort, yet it is also a place where serious concerns can arise. Some reviewers speak warmly of the people who work there and the day-to-day warmth that makes a difference in a difficult chapter of life, while others express deep worry about neglect, communication gaps, and financial conduct.
One heartfelt account centers on care that felt deeply personal and reassuring. A commenter says that Brookside and its staff have a strong, supportive presence, and that the care given to their aunt was exceptional because they were the only family she had and needed both care and reassurance. They emphasize that Brookside "filled that need and more," underscoring a sense of trust and gratitude for the staff. Another reviewer, writing after only a week of experience, describes the place as welcoming and friendly: staff who smile, an activities director who is personable, and a generally friendly resident community. They also note that a large portion of residents were described as "non communities," highlighting a perception of diversity of needs and social dynamics within the home. Despite the brief stay, the impression is largely positive about the atmosphere and courtesy.
A particularly poignant note comes from a family member who attended their father's service. They credit Brookside staff with taking very good care of their father through his final days and then going out of their way to participate in his service, speaking about him warmly and honoring his life. The sentiment here is one of gratitude for care that extended beyond routine duties, as staff members spent time with the family at a moment of loss and reflected on the patient's life with respect and affection.
Not all accounts share this sense of assurance, however. A grim review describes a grandmother's experience that began to deteriorate over time: she was not bathed for weeks, and when she became unresponsive and vitals dropped, she was taken by ambulance to a hospital. The hospital report notes that she is intubated and sedated, and the family was asked to weigh in as the medical staff there assessed her condition. The reviewer asserts that she had not been acting right for several days prior and that there had been no timely check-ins or calls to escalate concerns, painting a picture of missed opportunities for earlier intervention and oversight inside the facility.
The most scathing take comes from another family member who questions whether this should even be called a nursing home. They use strong language to describe ongoing issues, saying they had to move their family member out after repeatedly giving Brookside chances to address problems. The complaint suggests that staff dismissed concerns until the family pulled their loved one out, and it alleges that after the loved one's death the facility attempted to collect payment, implying questionable ethics with respect to financial dealings. The reviewer urges readers to "keep your eyes open" when considering Brookside for a loved one, signaling a deep fear that neglect and financial pressure could coexist in the same setting.
Taken together, these reviews reveal a facility capable of delivering compassionate, attentive care and meaningful human connection on one hand, and a track record that raises serious red flags on the other. Positive anecdotes emphasize the kindness of staff, the warmth of day-to-day interactions, and the ways in which Brookside can become a meaningful part of a family's life during a difficult transition. They highlight individual acts of generosity - such as staff attending a loved one's service and speaking with reverence about the person's life - and a sense of community fostered by an activities program and friendly residents.
Conversely, the negative experiences underscore important areas for families to scrutinize: consistent and thorough personal care (such as regular bathing), timely medical oversight and communication about changes in health, and ethical considerations around billing, especially after a patient's death. They remind prospective residents and their loved ones to ask pointed questions about scheduling, oversight, and response times, to request recent inspection records, and to seek out first-hand accounts from current staff and residents whenever possible. In short, the stories at Brookside illustrate how a nursing home can be both a source of genuine care and a place where gaps in care and accountability can have serious consequences.
For anyone evaluating Brookside for a loved one, these perspectives suggest a balanced approach. Preserve optimism about the potential for warm, attentive staff and meaningful relationships, but pair it with due diligence: ask about bathing schedules and daily care routines, clarify the process for reporting medical concerns, request transparent communication practices, and investigate the facility's policies on end-of-life care and post-visit billing. The experiences shared here do not paint a single picture of Brookside; they sketch a landscape in which care and concern exist alongside reports of neglect and financial concern.
140 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookside Nursing Center in Madill, OK offers a comfortable and convenient assisted living community for seniors. With a range of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the assistance they need.
The community features a beauty salon where residents can pamper themselves and a well-equipped fitness room for staying active. There is also a computer center and gaming room for entertainment and socializing. The spacious dining room offers restaurant-style dining with delicious meals prepared by the staff. Private bathrooms are available for convenience and comfort.
Residents have access to move-in coordination services and transportation arrangements for non-medical purposes, making it easy to get around town or attend appointments. The outdoor space includes a garden where residents can relax and enjoy nature. Wi-Fi/high-speed internet is provided throughout the community, keeping residents connected.
Care services at Brookside Nursing Center include 24-hour call system and supervision for peace of mind. Assistance with activities of daily living such as bathing, dressing, and transfers is available. Medication management ensures that residents receive their medications on time, while special dietary restrictions are catered to.
A variety of activities are offered to keep residents engaged and entertained. These include fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist with any additional needs or requests.
Located in Madill, OK, Brookside Nursing Center is conveniently situated near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals.
Overall, Brookside Nursing Center provides a supportive environment where seniors can maintain their independence while receiving personalized care and enjoying an active lifestyle.
Brookside Nursing Center is located at 310 Brookside Drive, Madill, OK 73446 in Marshall County, Oklahoma
Brookside Nursing Center on seniors.fyi includes 8 photos including images showing decor, building, entrance, awning, brick exterior, outdoors, healthcare, plant, and more.
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