Broadway Living Center
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301 Broadway, Lexington, OK 73051
For more information about senior living options: (844) 490-3973
Broadway Living Center in Lexington, Oklahoma features prominently in a broad spectrum of family experiences, with many accounts highlighting genuine warmth, attentiveness, and a deep commitment to person-centered care. Several reviewers paint a picture of a small-town, family-like environment where staff take the time to know each resident as an individual, understand their needs, and respond quickly when help is needed. The everyday rhythm of care - short wait times after buzzing for assistance, caregivers who remember personal preferences, and regular communication about a resident's plan of care - contributes to a sense that Broadway's mission centers on compassionate, attentive treatment. The facility's ties to veterans' care, including coordinating with the VA and offering transportation to appointments via a MedRide van, are repeatedly cited as meaningful advantages for those with veterans in the family.
A number of testimonials emphasize the quality of direct care and the dedication of staff across roles. Caregivers ranging from CNAs to charge nurses receive frequent praise for being capable, kind, and reliable. The staff are described as enthusiastic about their work, including younger team members who genuinely enjoy caring for older adults. Reviewers note that patient care plans are updated quarterly, and that families are kept informed about changes in condition or needs. In several accounts, the atmosphere feels less like a facility and more like an extended family looking out for a loved one, with the staff taking visible pride in making residents feel valued, comfortable, and respected. The facility's leadership - owners who are described as caring and a regional director described as reasonable and kind - also figures into the sense of stability and support for both residents and their families.
The hospice experience, when it comes, is another facet where Broadway staff are remembered positively. In one detailed update, Broadway coordinated with a separate hospice team to provide oxygen and other equipment, moved a patient to a more comfortable room, and remembered personal food preferences to help maintain comfort. The staff's calm, compassionate approach to advanced directives and end-of-life decisions is recalled as a crucial source of reassurance during an emotionally fraught time. Families appreciated how Broadway's team presented the risks and benefits of options in a clear, gentle manner, which helped them make decisions without becoming overwhelmed. The eventual wish of a patient to spend his last days at home was treated with respect, illustrating Broadway's willingness to honor difficult preferences when possible, while continuing to provide attentive care and emotional support during the final days.
Beyond direct care and hospice, several reviewers highlight Broadway's culture of ongoing improvement and responsiveness. Many praise the facility for creating opportunities for residents to engage in activities, celebrate milestones, and enjoy a sense of community. The staff's creativity in planning celebrations and programming stands out as a reminder that life at Broadway can be vibrant and meaningful even as health needs evolve. Families also note how the team's communication extends to their own experience as caretakers - staff are described as actively listening to concerns, coordinating with external providers, and ensuring that family members are kept in the loop about schedules, meals, and daily routines.
Not all experiences, however, align with the overwhelmingly positive portrayals. A different set of reviews offers a starkly contrasting picture. One Thanksgiving visit is described with serious concerns about cleanliness and the overall environment: rooms and bathrooms allegedly smelled, clothes were reportedly misplaced, and inconsistent explanations were given by staff about a resident's belongings. The reviewer claims that administrative staff responded by accusing the family of misidentifying staff or misplacing items, and they threatened to involve the Department of Human Services. The tone suggests frustration with perceived mismanagement and a sense that some staff members were not adequately licensed or prepared to provide certain levels of care. In this account, the family felt compelled to threaten external scrutiny to protect a loved one, and they stated intentions to move the resident to a different facility.
Another thread in the reviews touches on management and workplace dynamics. A commenter describes a decline in leadership quality, criticizing how newer management treats employees and suggesting that the environment has suffered as a result. There are references to feeling locked in by environmental or policy aspects, with one harsh comparison to Hotel California implying a sense of being unable to leave. Such statements convey anxiety about autonomy, mobility, and the perceived quality of day-to-day operations. A separate comment asserts that staff are pressured or incentivized in questionable ways, specifically alleging that employees are rewarded for leaving positive reviews - an accusation that, if true, would raise serious ethical concerns about transparency and trust.
Taken together, these perspectives illustrate a facility that can feel like two different places depending on who you are and which team you encounter. For families considering Broadway Living Center, the message is nuanced: there are many stories of exceptional care, close-knit relationships, and thoughtful support through difficult transitions, including end-of-life care and coordination with the VA. Yet there are also reports of serious shortcomings related to cleanliness, communication, staff management, and the handling of internal or external concerns. The best approach for prospective residents or their families seems to be to engage directly with the team - ask detailed questions about staffing, scheduling, and how care plans are implemented; verify VA coordination processes and documentation flow; observe the facility's cleanliness and daily routines; and speak with both staff and residents to gauge whether the culture aligns with personal expectations and needs. In a setting where experiences vary, firsthand observation and open dialogue are essential to determine if Broadway Living Center is the right fit.
The Broadway Living Center in Lexington, OK is a vibrant and inclusive assisted living community offering a wide range of amenities and care services to its residents. With a focus on providing a comfortable and enjoyable living environment, this center ensures that residents have everything they need for a fulfilling and worry-free lifestyle.
The amenities at Broadway Living Center are designed to cater to the diverse needs and interests of its residents. From a beauty salon for personal grooming to a gaming room for entertainment, there are abundant opportunities for socializing and engaging in recreational activities. The fully furnished apartments come with private bathrooms and kitchenettes, promoting independence and privacy while still maintaining access to communal spaces such as the dining room and outdoor areas. High-speed internet and computer centers provide opportunities for staying connected with loved ones or pursuing personal interests.
Care services at Broadway Living Center prioritize the well-being and comfort of residents. With 24-hour supervision and an emergency call system in place, residents can feel secure in their homes knowing that help is readily available whenever needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided to ensure that every resident's individual needs are met. Medication management is also offered to ensure proper adherence to prescribed regimens.
Dining at Broadway Living Center takes into account special dietary needs or restrictions, ensuring that all residents receive meals tailored to their specific requirements. An emphasis on nutrition ensures that diabetes diets are supported, while meal preparation services take the burden off residents who may prefer not to cook.
Residents can also enjoy a wide range of activities designed to promote physical fitness, mental wellness, and social interaction. Planned day trips allow residents to explore nearby attractions, while resident-run activities give them an opportunity to shape their own experiences within the community. Fitness programs are available for those looking to stay active, while scheduled daily activities provide structure and variety.
In terms of convenience, Broadway Living Center boasts nearby amenities such as pharmacies, physicians' offices, restaurants, and hospitals. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
Overall, Broadway Living Center offers a warm and welcoming environment where residents can enjoy an active and fulfilling lifestyle while receiving the care and support they need.
Broadway Living Center is located at 301 Broadway, Lexington, OK 73051 in Pottawatomie County, Oklahoma
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