705 East 3Rd Street, Hennessey, OK 73742
For more information about senior living options: (844) 490-3973
First impressions are everything. The reviewer had a very pleasant conversation with the lady on the phone. The reviewer is looking forward to starting a new relationship with the facility to take care of their mom.
The facility failed to follow through on a promised callback. There is concern over the handling of the mother's property that was promised to be addressed. The location is criticized as bad. The review includes a warning to others, signaling distrust toward the facility.First impressions are everything when you are choosing a place to care for a loved one. In this case, the initial contact left the caller with a warm, hopeful feeling. The message begins with a clear sense that the person valued the way the facility handled the first interaction: "First impressions are everything! I called this afternoon and had a very pleasant conversation with the lady on the phone!" That simple, complementary note sets up a hopeful tone: the caller was considering establishing a new relationship with the facility to take care of their mom, and the smooth, friendly tone of that first phone exchange seemed to promise a good start and a trustworthy partnership.
The positivity continues as the caller signals trust and a personal connection by naming the people they had spoken with or expected to hear from. "You have my number Jill and Samantha." In short, the caller felt a level of personal attention and assumed ongoing communication with staff members who appeared to be key contacts - Jill and Samantha. The expectation attached to that line is not merely about routine information; it implies a level of accountability and a direct line of communication with the people responsible for coordinating the mom's care. The moment reads as a bridge from courtesy into the practical work of arranging and overseeing care.
Yet beneath the cordial exchange there is a sharp edge of frustration. A critical issue surfaces abruptly: "Where's my mom's property I called you about!!" The tone escalates quickly, punctuated by the emphatic double exclamation marks that convey urgency and concern. The caller indicates they had raised an important matter - likely something personal and essential to the mom's belongings or records - and now believe there has been a failure to address it. The phrase underscores a breakdown not in personality or warmth, but in follow-through and task completion - an element that can be decisive in the reliability of a care facility.
The frustration deepens with a direct accusation of broken promises. "You promised a call back and nothing, so I'm calling you out, not that it will do any good." This line lays bare a sense of disappointment and a feeling that commitments made by the facility were not kept. The caller frames the situation as a breach of trust: a stated promise of communication that never materialized, leaving the caller to bear the impact of the delay and the unanswered questions about their mom's property. It is a candid plea for accountability, delivered in a way that makes the gap between expectation and delivery painfully clear.
There is a final, stark warning that accompanies the rest of the message: "But beware is all I'm saying." This remark adds a defensive cautionary note - an implicit warning to others who might consider relying on the same facility. It signals anxiety about potential recurring issues, whether about communication, responsiveness, or the handling of important personal belongings. The warning does not merely reflect one moment of frustration; it projects concern into the future, encouraging others to tread carefully and to seek explicit assurances and solid follow-through before placing trust in the facility.
A short, pointed closing line simply labels the location as a problem: "Bad location." This terse judgment compresses a larger set of concerns into a single, memorable verdict. It suggests that beyond the interpersonal hiccups and missed callbacks, there is a geographic or logistical factor that weighs heavily in the caller's overall assessment. The implication is that even if interactions with staff felt pleasant at times, the facility's physical placement may introduce practical challenges - whether in terms of accessibility, convenience for family members, or ease of getting to and from the site.
Taken together, the set of remarks paints a picture of a care facility that can shine in initial, courteous conversations but struggle in the essential backend elements that families rely on. The positive first impression and friendly engagement are tempered by a missing property issue, a promised callback that never arrived, and a blunt evaluation of the location's drawbacks. The result is a mixed impression: warmth and potential in the staff's bedside manner, overshadowed by questions about reliability, communication, and logistical practicality.
For someone evaluating whether to entrust a loved one to this facility, the message highlights concrete areas to probe further. Confirm who the primary points of contact are, and request a clear, written commitment for callbacks and follow-ups. Ask about the status and handling of personal belongings or any "mom's property" items, and request a specific timeline for resolution. If possible, arrange a tour with the most senior staff present to gauge not only warmth but also accountability and organization. And take the location into account - consider whether the facility's setting will be convenient for family visits, emergency access, and day-to-day routines. In short, this set of sentiments serves as a useful reminder that a strong first impression must be matched by consistent, reliable operations and transparent communication to earn true trust.
50 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hennessey Nursing & Rehab in Hennessey, OK is a comfortable and fully furnished assisted living community that provides exceptional care and support for seniors. The amenities offered at this community are designed to enhance the residents' quality of life and ensure their comfort and convenience.
Residents can enjoy their favorite shows or movies with the availability of cable or satellite TV in their individual rooms. A spacious dining room allows residents to have meals together, fostering a sense of community and socialization. The kitchenette provides the option for residents to prepare their own snacks or beverages.
The community features a beautiful garden and outdoor space where residents can relax, take walks, or engage in outdoor activities. The small library offers a quiet retreat for those who love reading or want some leisurely time.
For connectivity and convenience, there is Wi-Fi/high-speed internet access available throughout the community. Residents can easily stay connected with family and friends through telephone services.
At Hennessey Nursing & Rehab, the care services provided are comprehensive and personalized. Trained staff members are available 24/7 to provide supervision and assistance with activities of daily living such as bathing, dressing, transfers, and more. Special attention is given to those with diabetes through a specialized diet plan.
Meal preparation and service are provided to ensure that residents receive nutritious meals tailored to their dietary needs. Medication management is also offered to maintain proper health.
The mental wellness program focuses on promoting emotional well-being among residents by offering various activities aimed at stimulating cognitive function and improving overall mental health.
Residents have the opportunity to lead active lives through resident-run activities that are scheduled daily. These activities are designed to promote physical fitness, social interaction, creativity, and overall enjoyment.
The Hennessey Nursing & Rehab community is conveniently located near several cafes, parks, physicians' offices, restaurants, and places of worship. This allows residents easy access to services outside the community when needed while still maintaining a sense of security and familiarity with the surrounding area.
Overall, Hennessey Nursing & Rehab in Hennessey, OK offers a comfortable and supportive environment for seniors seeking assisted living. With its amenities, care services, dining options, and convenient location, residents can enjoy a fulfilling and enriching lifestyle.
Hennessey Nurisng & Rehab is located at 705 East 3Rd Street, Hennessey, OK 73742 in Kingfisher County, Oklahoma
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