Heavener Nursing & Rehab
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114 West 2Nd Street, Heavener, OK 74937
For more information about senior living options: (844) 490-3973
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The administrator Mitchell was pleasant and friendly, and the staff was as well. The facility was always clean and smelled good. The mother loved the food. They would highly recommend the facility. The staff was loving, attentive, and caring to all the patients. The building looked new and was well maintained, with clean windows and glass doors.
The reviewer notes that the nursing home lacks a direct number to reach a human, hindering communication. They were on hold for over 42 minutes, which they view as unacceptable. They feel the facility is effectively erasing their friend from seeing her friends. They complain there is no director to speak with because the director quit. They describe the staff as short-staffed and the administration as failing to provide adequate help. They criticize the food, saying the menu consists of gravy, bread, and potatoes instead of salads and greens. They report that their sister's cell phone went missing for three days with little assistance to locate it. They allege that staff treat residents with disrespect and that there is a lack of transparency about investigations into abuse.There is a strong thread of connection and concern that runs through these accounts, even as they reveal very different experiences at the same facility. One person writes with urgency and heartbreak, trying to reach a high school friend who is deaf in order to plan a visit. They describe being on hold for an astonishing 42 minutes, and they lament that their attempts to contact the friend's family have gone unanswered. The frustration is magnified by shared empathy - this reviewer is deaf as well - and by the sense that communication barriers are standing in the way of meaningful contact with someone they care about. In this voice, the nursing home is not merely a building; it's a barrier to connection that compounds worry and fear.
Another voice in the mix questions the basic accessibility and responsiveness of the facility. How can a nursing home operate without a direct number to speak to a real person? The writer challenges the idea of a place that can feel unapproachable or unaccountable, especially when the goal is to protect and support vulnerable loved ones. The sentiment isn't just about administrative friction; it's about the human need to know someone is there, listening, and ready to help, particularly for families who are navigating health crises and daily care needs from afar.
A different thread centers on a sister who is in the care of the home with two broken arms. This account is deeply practical and emotionally charged at once: the TV doesn't work, there's confusion about locating a lost phone or remote, and the resident has two broken arms, making everyday tasks even more challenging. The family describes a diet that feels misaligned with their sister's preferences, mentioning attempts to have a doctor prescribe a menu that emphasizes greens and salads rather than "gravy and bread and potatoes." They express frustration that dietary choices and personal needs aren't being honored, and they recount a sense that voice and agency are hard to come by in a system that seems overwhelmed or under-staffed.
The same writer also notes a turnover and a sense that leadership is unstable. They mention that there's "no director to talk to because she quit," and they observe that even while a tour might be in the works, the place still looks strong on a website but struggles in real life to meet the needs of residents day to day. The sense of a "shortest staff" and a demand that supervisors and directors be hands-on because a small facility should not be unable to keep up with its clientele are repeated motifs. There are moments when a nurse or lead nurse tries to assure the family that issues are being handled, but the reply that "we can't do anything about it" when a problem persists over days leaves a lingering impression of inefficiency and disengagement.
Counterbalancing these tensions are voices that report warmth and competence at times. One reviewer singles out Mitchell, the administrator, as "so pleasant and friendly," with staff described as friendly and the environment clean and well maintained. This account recalls a positive experience where the home's atmosphere felt welcoming, the meals were satisfactory, and the overall impression was one of a place that could be recommended. A separate positive memory comes from a different family member who says their mother's stay for knee-replacement rehab was accompanied by friendly staff, a clean facility, and a recommendation to others. It's a view of care that feels personal and reassuring, painting the facility as a place with the capacity to do good work when the right people are in place and when the routine functions smoothly.
Yet another thread in these testimonies centers on serious complaints about accountability and communication in care. Some reviewers report being accused of abuse, facing investigations, and being told by the administration that information cannot be shared. In these cases, the DON allegedly avoids direct contact, and attempts to engage HR through channels that feel blocked or insufficient. The sense conveyed is of a system where concerns are met with excuses or silence, and where even basic updates - like scheduling a face-to-face meeting or delivering news about investigations - are elusive. The repeated complaint that the staff is not always friendly, and that residents are treated with a lack of respect, stands in stark contrast to the hopeful memory of cleaner rooms, better meals, and more engaged care that some other reviewers remember.
Among the more hopeful notes is a visit to Dawn, a sister who had been relocated for rehab. This reviewer highlights security, a building that appears new and well maintained, clean windows and glass doors, and a staff that made the visitor feel welcome and at home. The resident's room is described as nice, with a TV and storage, and the overall impression is of a place where the atmosphere can feel safe, comfortable, and encouraging. The commenter also mentions small pleasures, like domino games, that suggest a community where residents can enjoy social activities and meaningful routines. It's a reminder that a rehab stay can be positive when the environment supports connection and recreation as well as clinical care.
Taken together, these accounts illustrate a facility with a wide spectrum of experiences. Some families feel heard, supported, and confident in the care their loved ones receive; others encounter serious frustrations around accessibility, communication, staffing, and leadership. The common threads - access to direct contact, reliable response times, respectful treatment of residents, and attention to individual needs (including dietary preferences and mobility limitations) - point to areas where improvement would matter deeply to families and residents alike. For those navigating a loved one's stay, the stories here emphasize the importance of clear, compassionate communication, consistent and accountable leadership, and a culture that treats both the clinical and the everyday needs of residents with equal importance.
84 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heavener Nursing & Rehab is a welcoming assisted living community located in the heart of Heavener, OK, designed to provide a comfortable and enriching environment for its residents. This community boasts a range of amenities that cater to both relaxation and active living, including a beauty salon for pampering, fitness room for staying active, and a gaming room for social engagement. Residents can enjoy delicious meals in the restaurant-style dining area or make use of their own kitchenette for added convenience.
The beautifully landscaped outdoor spaces and serene gardens offer tranquil spots for residents to relax and enjoy nature. Indoor facilities include a cozy small library, computer center, and spacious dining room?all designed to foster connection and community among residents. Housekeeping services ensure that living spaces remain tidy, while complimentary transportation options facilitate access to local doctors? appointments and other outings.
Heavener Nursing & Rehab prioritizes care with 24-hour supervision and assistance with daily activities such as bathing, dressing, and transfers. Residents benefit from personalized meal preparation catering to special dietary restrictions, medication management services, and engaging mental wellness programs.
A vibrant activities schedule is in place that encourages participation in fitness programs, planned day trips, resident-run activities, and other scheduled events designed to enhance quality of life. With convenient access to nearby cafes, parks, physicians' offices, restaurants, transportation options, and places of worship?residents enjoy both comfort within the community and opportunities to connect with the surrounding area.
Overall, Heavener Nursing & Rehab offers an inviting atmosphere where residents can thrive through supportive care services paired with diverse amenities aimed at promoting well-being and independence.
Heavener Nursing & Rehab is located at 114 West 2Nd Street, Heavener, OK 74937 in Le Flore County, Oklahoma
Heavener Nursing & Rehab on seniors.fyi includes 8 photos including images showing architecture, windows, interior, rehabilitation, therapy room, lighting, building, exterior, and more.
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Interior
Building
Architecture
Windows
Landscaping
Lighting
Natural Light
Exercise Equipment
