Hospitality Center For Rehabilitation And Healing
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1301 North Monroe Drive, Xenia, OH 45385
For more information about senior living options: (844) 490-3973
The new ownership is making great strides to improve resident and employee satisfaction and raise standards of care. Eminent Care Group's takeover is tied to renovations and efforts to create a beautiful home for residents. There is optimism that Atrium will thrive again under the new leadership. Reviewers describe the staff as caring and nice.
The facility is run down and absolutely disgusting. The wallpaper is peeling and behind it is black mold. The floors are dirty with food on them. The bathrooms have out-of-order signs and the building reeked of feces and cigarette smoke. There were bugs in every window sill and corner. The place is dirty, bug-infested, and unsafe for residents. The facility is severely understaffed with little to no effective management. Rooms and the place get cleaned maybe once a week. The phones don't work in the patient rooms and the TVs rarely work. The owners and administration are described as untrustworthy and neglectful. The facility has failed inspections and was cited by authorities. There is mention of bed bugs and overall unsafe conditions.There is a striking paradox hanging over this facility since the recent change in ownership. On the one hand, supporters say that Eminent Care Group took over on January 1, 2025, and that drastic changes are already underway. They describe a renewed focus on resident and employee satisfaction and a deliberate push to raise the standards of care beyond what was seen under prior ownership. Messages from some family members and long-time colleagues speak of a refreshed energy, substantial renovations, and a belief that the building could once again be a place residents are proud to call home. The sense is that the new company is positioning the facility to prioritize the needs of residents, with the hope that the atmosphere and services will improve in both the short and long term. In this thread of praise, there are hopeful notes about the building's appearance and a belief that the place can recover and thrive if the promised changes are sustained.
But alongside those hopeful statements runs a chorus of severe concerns that paint a far more troubling picture of daily life inside the same building. One reviewer recounted visiting their mother after she had spent time there for physical therapy, and what they found was described as mind-blowing and unrecognizable from even a few weeks prior. They compared the current state to a "run down and absolutely disgusting" environment, with wallpaper peeling away to reveal black mold, walls smeared with feces and blood, and floors noted as dirty with food residues. They described bathrooms as having numerous out-of-order signs, a pervasive smell of feces and cigarette smoke, and bugs in every window sill and corner. The reviewer was told that the facility had just failed an inspection and would be inspected again the following day, which led them to urge their loved one to leave immediately and to avoid the place. This account also claimed that physical therapy had not begun for a full week, underscoring a perception of neglect and delays in essential care.
Several other voices amplifying these concerns used stark language about the overall condition and safety of the facility. Phrases like "this place is disgusting," "one of the worst places I have ever seen," and even "the facility needs shut down" recur across the reviews. There are references to videos circulating on social media (such as TikTok) showing the facility in a state of disrepair and disarray, and complaints about bed bugs and dirt being visible in multiple locations. Reviewers described walls and floors in poor condition, and repeatedly mentioned that the place appears dirty and unclean, with rooms cleaned only sporadically and a general sense of under-staffing. The sense of managerial or systemic failure is echoed in multiple statements that administrators do not return calls, the phones in patient rooms do not work, and basic maintenance and safety features are lacking, including the absence of safety rails on beds.
A substantial subset of reviews centers on more acute health and safety concerns. There are reports of dehydration and severe malnutrition in a patient who was there for three weeks, with one account describing an emergency 911 eviction due to the conditions. Other survivors recount experiences of medications being mishandled or sourced from other patients, infections like positive COVID-19 cases not being managed properly, and a general sense that the care team is overwhelmed and under-supported. Messages also speak to a lack of timely or adequate rehabilitation services, with some families feeling that care plans are not followed, therapies are delayed, and the overall environment is unsafe for long-term residency. Some reviews allege routine neglect, with families describing rooms and common areas that are not cleaned regularly and staff who appear overwhelmed, overworked, or indifferent.
Yet the picture is not uniformly negative. A few reviewers acknowledge that there are caring people working there and that staff can be friendly, even on shifts described as understaffed. One account mentions that "friendly staff" were present on a 2nd shift, and another notes that some staff members are genuinely kind and attentive. Even among the strongest criticisms, there are moments that point to the ongoing strain of staffing shortages and the inconsistent quality of care rather than to a single, uniform standard of neglect.
Taken together, these accounts illustrate a community in tension. There are expressed hopes and claims of meaningful reform under new ownership, including renovations and a renewed emphasis on the well-being of residents and staff. At the same time, the day-to-day reality described by many families and former patients is dominated by concerns about cleanliness, safety, staffing, and timely access to therapeutic services. The dichotomy underscores a need for careful monitoring and transparent reporting: as renovations and new leadership take hold, consistent, compassionate care and demonstrable, verifiable improvements will be essential to meeting the expectations of families who have loved ones there and of regulators who periodically assess the facility's compliance and safety.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (21 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Hospitality Center For Rehabilitation And Healing in Xenia, OH is a vibrant and inviting assisted living community that offers a wide range of amenities and care services to its residents.
Our amenities include a beauty salon, where residents can enjoy professional hair and nail services, as well as cable or satellite TV in every room for entertainment. Community operated transportation is available for those who need assistance getting around town, and our computer center allows residents to stay connected with loved ones.
Meals are served in our elegant dining room, offering restaurant-style dining with specially prepared dishes to accommodate any special dietary restrictions. For those who prefer a more casual setting, there is also a kitchenette available for personal meal preparation. Housekeeping services are provided to ensure that each resident's living space remains clean and comfortable.
Residents have access to various recreational spaces, including a fitness room equipped with exercise equipment and a gaming room for leisurely activities. Outdoor spaces such as gardens provide opportunities for relaxation and enjoying nature. Our small library offers a cozy spot for reading or socializing with fellow book lovers.
At our facility, we prioritize the overall well-being of our residents. Move-in coordination services are provided to assist individuals in transitioning smoothly into their new home. Private bathrooms offer convenience and privacy, while telephone access ensures constant communication.
For non-medical transportation needs, we arrange transportation for errands or appointments. There is also a wellness center on-site that focuses on mental wellness programs to support our residents' emotional health. In this digitally connected age, Wi-Fi/high-speed internet is available throughout the community.
Our dedicated staff provides 24-hour call system support and supervision for any urgent needs that may arise. Activities of daily living assistance including bathing, dressing, and transfers are readily available to promote independence among our residents. Medication management ensures proper administration of medications according to individual needs.
We believe in keeping our residents engaged and active through various activities such as concierge services, fitness programs, planned day trips, and resident-run activities. Additionally, scheduled daily activities are organized to provide a lively and fulfilling lifestyle.
The Hospitality Center For Rehabilitation And Healing is conveniently located in close proximity to several amenities. There are two cafes nearby for socializing with friends or family outside the community. Nature enthusiasts can enjoy the nearby parks for relaxation and outdoor activities. In case of emergencies or medical needs, there are six physicians and two hospitals in the vicinity. Pharmacies and places of worship are also easily accessible.
Our assisted living community aims to provide a warm and inclusive environment where residents can receive personalized care, enjoy luxurious amenities, participate in engaging activities, and maintain their independence while being supported by a knowledgeable and compassionate staff.
Hospitality Center For Rehabilitation And Healing is located at 1301 North Monroe Drive, Xenia, OH 45385 in Greene County, Ohio
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Building
Aerial View
