Crossroads Rehabilitation & Nursing
Save208 North Cassel Road, Vandalia, OH 45377
For more information about senior living options: (844) 490-3973
The facility is a very good place to go for therapy. The staff are nice to visiting families and they do fun activities for residents. The care and dedication of the team were wonderful. The staff and management are great. The facility cares for its residents, with a top-of-the-line therapy department and consistently good food. It can be a fun and caring atmosphere with good food. The staff were very nice and the therapy room was really good. Excellent nursing care; staff are attentive to residents' needs; renovations and upgrades are nice; administration is responsive.
The phone is frequently unanswered. The billing office is very difficult to reach. The business side of the nursing home is poorly run. Calls are not made to families when accidents occur or when a resident is hospitalized. It is not the typical nursing home for someone you love; care quality varies by day and staff. Photos would reveal inappropriate and unsanitary conditions. Nurses at all three stations slam down phones and are not consistently responsive. Feeding trays have been missed multiple times. The facility refused discharge to the POA on site, creating paperwork hurdles for out-of-town relatives. Staff allegedly lie about billing and threaten liability if residents leave early. There are reports of abuse and poor communication, including staff hanging up and not answering. Vandalia Park nursing home is dirty, with theft, night-shift neglect, and overall lack of cleanliness. Some residents were reportedly harmed (beaten) and others appear drugged, raising concerns about care practices.Crossroads Rehabilitation & Nursing in Vandalia is best suited for families seeking a rehab-forward environment where care moments matter and a warm, family-like culture is part of daily life. The strongest endorsements come from residents and families who prioritize robust therapy services and personable, present staff. When care stays steady, nurses and aides are described as compassionate and attentive, and visitors sense a community on the floor that feels welcoming. For short- to mid-term stays and for those navigating transitions with rehabilitation as the core focus, Crossroads can deliver meaningful progress and a supportive atmosphere that makes residents feel known and valued.
But this community is not a fit for everyone. The most consistent warnings center on administrative and communication gaps that undermine the caregiving experience. Billing offices are repeatedly described as hard to reach, with reports of delayed or missing invoices and unclear updates to families. Weekend responsiveness and overall governance are cited as uneven, and some accounts allege serious lapses in how medical events and discharge decisions are communicated. Add in concerns about cleanliness, supply shortages, and the occasional assertion of unsafe or abusive practices, and the decision becomes more fraught. For families unable or unwilling to be highly proactive in monitoring operations, alternatives with more predictable management deserve serious consideration.
On balance, the pro-side story highlights therapy excellence, reliable nursing attention on good days, and a clearly caring staff that can elevate the resident experience. Several reviews praise the therapy department as top-tier and note that nurses and aides deliver patient-centered care, even forming genuine rapport with residents and families. The atmosphere can feel like an extended family, with staff going the extra mile to support recovery, celebrate milestones, and maintain a positive day-to-day environment. The upside - strong clinical care paired with an empathetic, team-oriented culture - can translate into real improvements in function and mood for residents who respond well to the rehab-focused model. Yet those benefits hinge on consistent governance and communication; when administrative threads fray, even excellent hands-on care cannot fully compensate for the resulting stress and uncertainty.
Practically speaking, families considering Crossroads should structure a thorough due diligence plan. Visit at different times to observe therapy activity, ask direct questions about discharge procedures, and request ongoing contacts in both billing and administration. Confirm the transparency and timeliness of monthly statements, and clarify who handles POA-related arrangements and medical records - areas that have been problematic in some accounts. Evaluate safety and cleanliness by speaking with current residents and families about night-time coverage, staff responsiveness, and the presence of any care gaps. If administration demonstrates reliability in tandem with strong rehab services, Crossroads becomes a compelling option; if not, the risk of ongoing communication failures and governance issues argues for exploring alternatives.
Altering the comparison lens to nearby options makes the decision clearer. Some reviewers point out that Crossroads' clinical strengths can be outweighed by governance concerns, so it is prudent to weigh facilities that offer comparable therapy quality with more consistent administration and clearer financial processes. For residents with complicated medical or POA oversight needs, prioritizing facilities with documented stability, transparent billing, and predictable family communication reduces risk and friction. The right choice aligns clinical excellence with dependable governance, ensuring that daily care remains uninterrupted by administrative wobble. In short, Crossroads works best for rehab-driven care with engaged families; for those seeking a more hands-off, consistently well-governed environment, alternatives should be actively considered.
In sum, Crossroads Rehabilitation & Nursing can be a strong option for families prioritizing rehabilitation, quick clinical responsiveness, and a genuinely caring atmosphere - so long as active family oversight and reliable administration are achievable. When therapy and daily compassion are consistently present, residents can thrive and loved ones can remain confident in the care plan. But the recurring concerns about billing, communication gaps, and occasional safety or cleanliness doubts mean alternatives warrant serious consideration for anyone seeking a low-effort, consistently predictable environment. The prudent path is a deliberate, multi-point vetting process: verify administrative accessibility, demand clear billing practices, and compare outcomes with nearby providers that deliver similar clinical quality with steadier governance. The right choice balances excellent rehab care with governance families can trust day to day.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
James M Cox Dayton International (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Crossroads Rehabilitation & Nursing in Vandalia, OH is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
Our residents can enjoy the convenience of having a beauty salon on-site, where they can receive professional grooming services. They can also stay entertained with cable or satellite TV in their fully furnished apartments. Transportation needs are easily met with our community-operated transportation service, which provides convenient access to various destinations including doctors' appointments.
For those who want to stay connected and engage with technology, we have a computer center and Wi-Fi/high-speed internet available. Our dining room offers restaurant-style dining experiences where residents can enjoy delicious meals prepared by our skilled chefs. Special dietary restrictions are taken into account to cater to individual needs.
Residents can maintain an active lifestyle by utilizing our fitness room and participating in fitness programs organized by our dedicated staff. We also provide a wellness center where mental well-being is given utmost importance through our mental wellness program.
The community boasts beautiful outdoor spaces and gardens where residents can relax, socialize, or indulge in gardening activities as per their preference. For those who love games, we have a gaming room equipped for their enjoyment. Additionally, our small library offers an opportunity for residents to read and expand their knowledge.
We understand the importance of maintaining cleanliness and hygiene, thus providing housekeeping services to keep living spaces tidy. Move-in coordination is provided to assist new residents throughout the transition process.
Care services at Crossroads include 24-hour call system and supervision to ensure round-the-clock assistance when needed. Our highly trained staff provides assistance with activities of daily living such as bathing, dressing, and transfers as well as medication management for peace of mind. Diabetes diet plans are available for individuals with specific dietary requirements.
Residents will never experience boredom as we offer a wide range of activities including concierge services, planned day trips, resident-run activities, and scheduled daily activities. Nearby amenities include cafes, pharmacies, physicians, restaurants, transportation options, and hospitals to ensure convenience and accessibility.
At Crossroads Rehabilitation & Nursing in Vandalia, OH, we strive to create a warm and thriving community where our residents can live comfortably and enjoy a fulfilling retirement lifestyle.
Crossroads Rehabilitation & Nursing is located at 208 North Cassel Road, Vandalia, OH 45377 in Montgomery County, Ohio
Crossroads Rehabilitation & Nursing on seniors.fyi includes 5 photos including images showing decor, interior, rehabilitation, building, landscaping, healthcare, entrance, living room, and more.
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