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Crossroads Rehabilitation & Nursing in Vandalia, OH

Crossroads Rehabilitation & Nursing is a nursing home community in Vandalia, OH.

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Crossroads Rehabilitation & Nursing in Vandalia, OH

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208 North Cassel Road, Vandalia, OH 45377

For more information about senior living options: (866) 208-4318

3.4 from 42 reviews
5 stars
20
4 stars
6
3 stars
0
2 stars
3
1 stars
13

Overall Review of Crossroads Rehabilitation & Nursing

caveat 4 reviews mention this

Phone access and responsiveness

Several residents’ families say calls are hard to reach or not answered.

A recurring complaint is that phone calls go unanswered or are difficult to get through, including calls that take hours to connect. Some reviewers also describe frustration with staff handling calls during urgent moments, like when a loved one is having issues or needs communication. Other parts of the reviews are more positive, but the access-to-staff gap comes up often enough to be a clear risk to consider.

differentiator 3 reviews mention this

Therapy quality is a bright spot

Residents and families mention therapy as one of the strongest parts of care.

Multiple reviews highlight the therapy experience as very good, with one describing the therapy department as top of the line. Another reviewer also praises the therapy room positively. This aligns with the community offering wellness-focused spaces such as a wellness center and fitness room, which can support active rehab-style programming.

common 6 reviews mention this

Nursing care receives mixed reviews

Nursing support is described both positively and negatively by reviewers.

Several families praise the nursing team for attentiveness and care, including notes that staff were helpful and that nurses provided good support. At the same time, there are serious negative accounts involving missed feedings and allegations that communication and discharge handling did not go well. With this level of spread, it looks important to confirm expectations directly—especially around communication and follow-through.

common 3 reviews mention this

Food quality comes up often

Food is a recurring topic, with comments ranging from good to inadequate.

Some reviewers say the food is always good or generally good, and one describes positive dining experiences. Other reviews push back, including a comment that food is minimal. Because both ends appear in the comments, it may help to ask how meals are handled for individual dietary needs.

caveat 2 reviews mention this

Facility cleanliness and condition

Cleanliness and night coverage are concerns in at least some reviews.

One reviewer calls the facility dirty and says housekeeping is not available at night, which they connect to unmet patient needs. In contrast, a couple of other comments describe the facility as in very good shape with upgrades and renovations. Taken together, cleanliness and day-to-night support may be variable enough that it’s worth asking how housekeeping coverage works during evenings and overnight.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 130 resident community capacity 130 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • James M Cox Dayton International (3 miles away) James M Cox Dayton International (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Bunkers Bar & Grill (0.6 miles)
  • McDonald's (1.1 miles)
  • Wendy's (1.2 miles)
  • El Toro (2.2 miles)
  • Max & Erma's (2.7 miles)
  • Roosters (2.7 miles)
  • Submarine House (2.9 miles)

Hospitals

  • Children's Testing Center Vandalia (0.8 miles)
  • Miami Valley Hospital (6.6 miles)
  • Dayton Children's (8.4 miles)
  • Englewood Health Center (8.6 miles)
  • Miami Valley Hospital (8.7 miles)
  • Grandview Medical Center (8.9 miles)
  • Premier Health Partners (9.4 miles)

Physicians

  • Samaritan Family Care (1.5 miles)
  • Kessler William J MD (2.2 miles)
  • John Urse (3 miles)
  • Orthopedic Associates of SW Ohio (3 miles)
  • Agarwal & Agarwal MD (4.2 miles)
  • Huber Heights Medical Center (4.7 miles)
  • Child & Adolescent Specialty Care Of Dayton (4.9 miles)

Pharmacies

  • Rite Aid (1.6 miles)
  • Hocks Vandalia Pharmacy (1.7 miles)
  • Clark's Rx (4.5 miles)
  • Hock's Tipp City Pharmacy (5 miles)
  • Schneider Enterprises (5.3 miles)
  • CVS Pharmacy (5.5 miles)
  • Kroger Pharmacy (5.9 miles)

Transportation

  • Aviation Sales (1.6 miles)
  • Wright Brothers Aero (2.1 miles)
  • Stevens Aviation (2.1 miles)
  • Dayton International Airport (DAY) (2.6 miles)
  • DAY Baggage Claim (2.7 miles)
  • Wright Patterson Air Force Base Airport Ffo (8.8 miles)
  • U-Haul Moving & Storage (9.2 miles)

Cafes

  • Panera Bread (2.5 miles)
  • Panera Bread (6.2 miles)
  • Starbucks (6.3 miles)
  • Winans Chocolates + Co (9.1 miles)
  • Pettibone Coffee (9.3 miles)

Parks

  • Windmere Park (6.6 miles)
  • Deweese Park (7 miles)
  • Centennial Park (7.9 miles)
  • Kettering Field (8.2 miles)
  • RiverScape MetroPark (9.1 miles)

Places of Worship

  • Grace United Methodist (8.8 miles)

Frequently Asked Questions

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