Hillspring Transitional Care Center

Pros

• The staff at Hillspring are consistently friendly and kind, providing excellent care to residents.
• The facility maintains a clean environment, with regular cleaning of rooms and common areas.
• Residents are encouraged to participate in various group activities that promote engagement and enjoyment.
• Families appreciate the accommodating nature of the staff in meeting individual resident needs, such as assigning compatible roommates.
• There is a strong focus on creating a supportive community, with dedicated activities like armchair exercises, bingo, and birthday celebrations.
• Family members express satisfaction with the quality of food offered and the variety of meal choices available for residents.
• Many reviews highlight positive interactions between staff and residents, contributing to a sense of well-being among those living at Hillspring.
• The facility offers outdoor spaces for family visits, enhancing the overall experience for both residents and their families.
• Hillspring is recommended by multiple families for its caring atmosphere and active involvement in residents' lives.

Cons

• The facility is very understaffed, and the staff present are perceived as lazy and unresponsive to questions.
• There was no hot water in one resident's bathroom, causing inconvenience.
• It took 16 hours to unclog a toilet, leaving a resident sitting in wet undergarments for hours.
• There were significant management issues at the facility, leading to difficulties in tracking residents' personal belongings.
• The transition to the facility was difficult for some residents, indicating challenges in assimilation.

Review

Hillspring Skilled Nursing Facility has garnered a variety of feedback from families and residents, painting a complex picture of the care and services provided. Many families are appreciative of the attentive staff and the clean environment that their loved ones experience. One reviewer noted how their father, who has been a resident since April 2023, has benefitted from the kindness exhibited by the staff towards him. They have customized his shared room experience by pairing him with a roommate who shares similar interests, which has helped to ease his discomfort in a communal living situation. The ability to personalize his space further with familiar furniture—such as his recliner, TV, and mini fridge—has also contributed positively to his comfort level within the facility.

Additionally, many reviewers point out the interactive approach taken by the staff at Hillspring. One family expressed gratitude for Summer, the active director who has implemented numerous engaging activities that include armchair exercises, singing sessions, bingo games, and more. Such activities not only keep residents entertained but also foster interaction among them. These efforts create community within the facility while celebrating special occasions like birthdays and Valentine's Day through unique initiatives like gift giving. This focus on engagement is commendable and reassures families that their loved ones remain socially active despite being in a nursing environment.

Despite numerous positive experiences reported by many families regarding staff interactions and cleanliness standards at Hillspring, there are significant criticisms from some reviews that highlight issues related to staffing levels and management challenges. For instance, one reviewer described an alarming situation involving their mother when there was no hot water in her bathroom for an extended period, coupled with delays in addressing plumbing issues that left her uncomfortable for hours. Such experiences raise concerns about understaffing which can lead to lapses in service quality—a poignant reminder that while many individuals enjoy a satisfactory experience at Hillspring, others have faced distressing situations due to insufficient personnel or management difficulties.

The issue of staff turnover is echoed in another review where it was noted that while individual caregivers were kind-hearted and capable of providing good care, overall management within the facility appeared inconsistent. A family member reported ongoing struggles with lost personal belongings such as clothing items belonging to their father-in-law during his five-month stay there. Despite recognizing the caring nature of the staff members on-site, these logistical problems point out potential areas for improvement regarding operational effectiveness within Hillspring’s administrative framework.

Even amidst these critiques concerning staffing levels and management practices, other reviews praised the responsive nature of Hillspring's team during challenging times like COVID-19 quarantines. Families have been impressed by how promptly staff responded to inquiries regarding their loved ones' wellbeing during periods when physical visits were limited or restricted altogether due to health regulations—a testament not only to effective communication but also genuine concern for residents' needs.

Ultimately, Hillspring Skilled Nursing Facility stands as an establishment marked by both commendable strengths—excellent care from dedicated staff members—and notable weaknesses linked primarily to management issues affecting operational consistency throughout its daily operations. Families seeking care options may find solace knowing there are dedicated individuals working toward enhancing resident wellbeing even amidst inherent challenges associated with skilled nursing facilities. Overall recommendations seem cautious yet optimistic; while personal experiences vary significantly among different residents' journeys through Hillspring’s doors—the collective sentiment suggests real potential exists alongside critical areas warranting attention and improvement going forward.

Located just a short distance from various medical facilities such as Advanced Cardiovascular Care and Surecare Medical Center, this part of Springboro, Ohio provides easy access to quality healthcare services. Additionally, there are several pharmacies in the vicinity including The Medicine Shoppe Pharmacy and CVS Pharmacy for your medication needs. Nearby hospitals like Dayton Children's Outpatient and Conover Health Plus ensure that advanced medical care is readily available. For leisure activities, there are dining options ranging from fast food at McDonald's to sit-down restaurants like BJ's Restaurant & Brewhouse. If you enjoy spending time outdoors, parks like Rosewood Park and Cox Arboretum MetroPark offer opportunities to relax and enjoy nature. Overall, this area offers a convenient and diverse range of amenities for seniors looking to settle down in Springboro.

Physicians

• Advanced Cardiovascular Care (0.9 miles)
• Surecare Medical Center (1.2 miles)
• Sleep Management Institute (1.3 miles)
• Cornerstone Pediatrics (1.9 miles)
• Oak Creek Ob-Gyn (1.9 miles)
• Kettering Health Springboro Health Center (1.9 miles)
• Obstetrics & Gynecology South (2 miles)

Pharmacies

• The Medicine Shoppe Pharmacy (1 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (2.9 miles)
• Kroger Pharmacy (5 miles)
• Discount Drug Mart (5.3 miles)
• Walgreens (5.4 miles)
• Home Med Equipment & Respiratory (5.9 miles)

Hospitals

• Dayton Children's Outpatient (2.7 miles)
• Conover Health Plus (2.9 miles)
• Children's Medical Center of Dayton (5.9 miles)
• Life Care Hospitals-Dayton (6 miles)
• Kettering Health Breast Center (6 miles)
• Atrium Medical Center (6 miles)

Restaurants

• McDonald's (2.7 miles)
• Chipotle Mexican Grill (3.1 miles)
• BJ's Restaurant & Brewhouse (3.1 miles)
• Milano’s Pizza, Subs & Taps (4.1 miles)
• Archer's Tavern (5.1 miles)
• McDonald's (5.4 miles)
• El Rancho Grande (5.5 miles)

Cafes

• Panera Bread (3.2 miles)
• Starbucks (4.1 miles)
• Starbucks (5.6 miles)

Parks

• Rosewood Park (4.3 miles)
• Schoolhouse Park (5.9 miles)
• Cox Arboretum MetroPark (7.1 miles)
• Armco Park (7.1 miles)

Theaters

• Cinemark Dayton South 16 + XD (6.3 miles)

Places of Worship

• Oasis Church (7.4 miles)
• West Carrollton Church of the Nazarene (8 miles)