Eagle Pointe Skilled Nursing & Rehab
Save87 Staley Road, Orwell, OH 44076
For more information about senior living options: (844) 490-3973
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They treat their patients with kindness. They have a younger bariatric population and do a lot of activities and outings. The caretakers are really sweet. The transition to Eagle Pointe is smooth and easy, and residents are instantly treated like family by the staff and other residents. The staff are amazing and provide helpful, supportive care. The facility offers an updated, beautiful environment with a calming backyard. The nursing staff does a great job of keeping families informed about residents' health. Eagle Pointe is a great facility in a wonderful small town; the staff and residents are friendly and provide excellent care. What a great team of caregivers, with a family-like atmosphere. The social worker Amy is friendly and helpful.
The staff referred to a transgender resident as a "he-she" in front of other residents and coworkers, which was described as unprofessional. The reviewer stated that the facility was not professional. The caller felt the staff member who answered the call was unprofessional, as he talked on and on and ignored questions. The review advised others to go elsewhere if they care about their family member's care.Across the collection of notes about Eagle Pointe Skilled Nursing and Rehabilitation, there emerges a portrait of a place that many families describe as warm, welcoming, and very much like a big, extended family. A common thread is the sense that the staff genuinely cares about residents and treats them with kindness. Several reviewers point to a gentle, people-first approach: staff who are patient, friendly, and attentive, and who take time to make residents feel safe and valued. The atmosphere is repeatedly described as calm, friendly, and supportive, with residents and their families feeling that their loved ones are in compassionate hands.
Several comments emphasize a lively, engaged environment, particularly for a younger bariatric population. One reviewer notes that Eagle Pointe has "a younger bariatric population that they have a lot of fun with," describing a facility that does "a lot of activities and outings." This sense of activity and community is echoed by others who praise how programs and events keep residents entertained and connected to life outside the walls of the building. In one instance, families appreciate the ability to see what residents are doing: "I love that they post all the activities they do with residents on their Facebook page ? it is a treat to see the candid photos." The tone across these anecdotes is that staying active and social is a central part of life at Eagle Pointe.
Yet, alongside all the praise, there are candid notes about concerns. One reviewer mentions a cleanliness-related wish rather than a direct complaint about the care itself: "I do wish they were allowed to use bleach to clean their bathrooms though." It's a brief comment, but it stands out as a practical concern that reflects ongoing attention to hygiene practices. This single-line sentiment sits beside many longer, more glowing accounts, signaling that while the overall sentiment is positive, some practical expectations and standards are also on people's minds.
Individual staff stories help illustrate the day-to-day experiences. In one family's account, the caretakers for their mother were described as "really sweet," with a specific nod to a staff member named Patricia, whom they felt might not have the same level of understanding. Despite that impression, the family expresses heartfelt appreciation for everything the staff does, underscoring a balance between recognizing personal differences and valuing the care provided. There's also a powerful story about a brother, Andy, who had a stroke and was moved to Eagle Pointe after an initial plan with another facility. Laura, the social worker, is highlighted for handling "everything" and making the transition smooth. Once Andy arrived, he was "instantly treated like family by the staff and other residents," and the family expresses deep gratitude, even admitting regret that they didn't move him sooner.
Not all experiences are without fault, and one particularly troubling account stands out. A reviewer recounts that staff referred to a transgender resident as a "he-she" in front of others, labeling the incident as unprofessional. This stark contrast to the overwhelmingly positive themes highlights that, for some, professional conduct and respectful language are non-negotiable expectations for any care setting. The reviewer's blunt statement - "This place is not professional!" - serves as a clear caution about how harmful language and behavior can undermine the trust families place in the facility.
On the lighter, more consistently uplifting side, there are multiple stories of exemplary care. One reviewer describes their mother's transition from rehab to long-term care as seamless, with "amazingly caring" staff who went above and beyond - arranging a hair appointment, sharing photos of the new look, and keeping the family informed about health changes through regular communication with the nursing staff. The social worker is noted as particularly helpful, and the facility's culture of positivity is reinforced by statements like "the care staff really loves her and all her quirks." The sense of a close-knit, "one big family" atmosphere comes through repeatedly, with praise for the nursing team, CNAs, and other staff.
The facility earns high marks for offering supportive, family-centered care. Several reviewers emphasize the "wonderful small-town" vibe, where staff know residents well, often become part of the extended family, and provide consistent, compassionate attention. Phrases like "the administrator is very kind and courteous," "the admissions director is always helpful," and "every time I have walked into the facility everyone is smiling and happy" recur, painting Eagle Pointe as a place where leadership and frontline caregivers contribute to a positive culture.
There are also appreciative notes about staff who go beyond the basics to assist families with practical needs and difficult decisions. One reviewer mentions Amy, a social worker described as "very friendly and helpful," who guided them through complex processes and offered steady support during transitions. In another heartfelt reflection, a family describes how staff helped them cope with the passing of a loved one, though they also recount a call with a representative who spoke without listening, which further underscores the critical importance of compassionate communication in sensitive moments.
Nevertheless, the most sobering entry in the collection comes from a family who had a deeply painful experience with a different nursing home before moving their grandfather to Eagle Pointe. They describe abuse at the prior facility and credit Amy and the Eagle Pointe team with thoughtfully taking them through hospice arrangements and insurance, and with treating their grandfather with patience and dignity. The closing verdict - "If you love your family member, please go elsewhere" - is stark and serves as a warning to potential families about staying vigilant and choosing a facility that will demonstrate consistent respect, safety, and accountability.
Overall, the reviews paint Eagle Pointe Skilled Nursing and Rehabilitation as a place of genuine warmth, caregiver dedication, and a community-like atmosphere that many families find comforting and supportive. The positive experiences - active programs, family-like care, responsive social work, and moments of real kindness - are notable and memorable. Yet, the contrasts - huddled moments of unprofessional language, concerns about cleanliness practices, and the cautionary reminder from a family who witnessed abuse elsewhere - illustrate that, for some, the path to trust can still be fragile and requires ongoing, unwavering commitment to dignity, professionalism, and transparent communication.
60 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Eagle Pointe Skilled Nursing & Rehab is a premier assisted living community located in Orwell, OH. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For those looking to stay active and connected, we provide a variety of amenities such as a beauty salon, fitness room, gaming room, computer center, and Wi-Fi/high-speed internet access. Our community also features lovely outdoor spaces with a garden where residents can enjoy the fresh air and beautiful surroundings.
Our dining options are designed to meet individual needs and preferences. We offer restaurant-style dining with delicious meals prepared by our skilled culinary team. Special dietary restrictions are accommodated to ensure that each resident receives the nutrition they require.
We understand the importance of comprehensive care services, which is why we provide assistance with activities of daily living such as bathing, dressing, and transfers. Our highly trained staff is available around the clock for any assistance or support needed by our residents. Medication management is also provided to ensure that medications are taken correctly and at the appropriate times.
At Eagle Pointe Skilled Nursing & Rehab, we believe in promoting mental wellness alongside physical well-being. We offer a mental wellness program that focuses on providing engaging activities and programs to stimulate cognitive functions and maintain mental acuity.
Residents can enjoy a vibrant social life through our scheduled daily activities, resident-run activities, fitness programs, planned day trips, and concierge services. Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments.
With two pharmacies nearby, one physician nearby, four restaurants nearby, and one place of worship nearby, our location provides convenience for residents’ healthcare needs as well as opportunities for local outings. Overall, Eagle Pointe Skilled Nursing & Rehab offers a warm and caring environment where residents receive exceptional care and have access to numerous amenities that cater to their physical, social, and emotional well-being.
Eagle Pointe Skilled Nursing & Rehab is located at 87 Staley Road, Orwell, OH 44076 in Trumbull County, Ohio
Eagle Pointe Skilled Nursing & Rehab on seniors.fyi includes 5 photos including images showing exercise equipment, physical therapy, bedroom, therapy room, outdoor, patio, garden, windows, and more.
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