Village Square Inc | Reviews

Name: Village Square Inc
Address: 87 Staley Rd, Orwell, OH, 44076
Telephone: (440) 437-6611
Rating: 4.2

87 Staley Rd, Orwell, OH 44076

To contact a resident: (440) 437-6611

For more information about senior living options: (866) 208-4318

4.2 from 25 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Overall Review of Village Square Inc

common 19 reviews mention this

Staff kindness comes through

Residents and families repeatedly describe the staff as caring, kind, and supportive.

Across the reviews, people consistently say staff treated them with kindness and patience, with many describing a family-like feel and calm handling of difficult moments. Several also mention specific support in day-to-day care, including keeping families informed and responding to concerns. A smaller set of reviews raises concerns about professionalism and unprofessional interactions, including one complaint about how staff spoke in front of residents.

common 4 reviews mention this

Activities and outings are frequent

Residents describe an active schedule with activities and outings.

Multiple reviews point to activities as a regular part of life, with mentions of outings and residents staying entertained. One person also notes that activities are shared publicly, making it easier for families to see what residents are doing. These accounts align with the community’s stated on-site activities and devotional activities available off-site.

common 5 reviews mention this

Social work and transitions get help

Families highlight social work support during admissions and care transitions.

Several reviews describe help from social workers and admissions staff when arranging placement or navigating changes in care. People mention smoother transitions, guidance through questions, and support with insurance-related steps. Social support also shows up in reviews that credit a named staff member with coordinating care and finding alternatives when needed.

common 2 reviews mention this

Bariatric support is mentioned

Some residents describe the community as a good option for bariatric needs.

A couple of reviews specifically reference bariatric support, including an observation about having a younger bariatric population and noting the facility’s suitability for bariatric help. This theme shows up alongside comments about staff and activities, suggesting it’s part of the care experience some families sought.

caveat 4 reviews mention this

Professionalism concerns appear

Some reviews report negative experiences with staff professionalism and communication.

Not all feedback is positive, and a few reviews describe unprofessional or offensive interactions and poor communication. There are also complaints about how a staff member handled a call when verifying information. In one case, the reviewer advises others to choose elsewhere, while another review focuses on a staffing scheduling problem.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

Assisted Living

Amenities

Activities on-site
Devotional services off-site
Indoor common areas

Care Services

Ambulatory care
Diabetic care

Dining

Meals provided

Activities

Activities on-site
Devotional activities offsite

Nearby Places of Interest

Pharmacies

Herbert's Pharmacy (0.7 miles)
Grand Valley Drug (1.2 miles)
CVS Pharmacy (13 miles)
Walmart Pharmacy (13.6 miles)
Bi Lo (13.9 miles)
Discount Drug Mart (14.3 miles)
Rite Aid (14.7 miles)

Restaurants

Domino's Pizza (1.2 miles)
A&W Restaurant (1.3 miles)
Taylors Pub (4.7 miles)
McGinty's Irish Pub (4.7 miles)
Franko's Pizza (7.4 miles)
D & M Tavern (9.3 miles)
Hole In The Wall (11.6 miles)

Places of Worship

St Marys (4.8 miles)
Orwell Bible Church (5.2 miles)
North Bloomfield Assembly Of God (5.4 miles)
Servants Of Mary Center For Peace (8 miles)
North Bristol Christian Church (9 miles)
Bristolville Church (10 miles)
Eagleville Bible Church (11 miles)

Physicians

Primary Health Care of Ashtabula (4.8 miles)
Care Center (12.5 miles)
Seeds Orthopedic (12.6 miles)
UH Evans Middlefield Health Center Radiology Services (12.8 miles)
Middlefield Clinic (13.6 miles)
Kinsman Health Center (14.7 miles)
Acmc Family Health Center (14.8 miles)

Hospitals

Glenbeigh (9.4 miles)
Alliance Community Hospital (12.1 miles)
University Hospital Medical Evac (13.2 miles)
St Joseph Health Center (14.7 miles)
Upmc (15 miles)

Parks

Bristolville Park (10.4 miles)
Swine Creek Reservation (11.8 miles)
Mineral Lake Park (13.2 miles)
Eagle Park Sprayground (13.4 miles)
Andover Rec Park (14.5 miles)
Thompson Square (14.8 miles)
Claridon Woods Park (15.5 miles)

Transportation

Thompson Drag Raceway Airport (11.4 miles)
U-Haul Neighborhood Dealer (12.6 miles)
U-Haul Neighborhood Dealer (16.8 miles)

Cafes

The Corner Cafe (11.9 miles)
C's Cafe (13 miles)

Frequently Asked Questions

Where is Village Square Inc?

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Village Square Inc in Orwell, OH