Riverview Pointe Care Center
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9027 Columbia Road, Olmsted Falls, OH 44138
For more information about senior living options: (844) 490-3973
Riverview Pointe is a great facility with an amazing staff. The therapists are real professionals who help residents quickly regain strength. The facility is clean, bright, and feels like home. The food is delicious and meals are well prepared. The activities are engaging, and residents are happy with the offerings. The nursing assistants and aides are fabulous, caring, and devoted. The therapy team provides excellent care and clear guidance for continuing at home. The staff work as a team to deliver compassionate, patient-centered care. The administration is supportive and communicates with families effectively. The overall care and attention make residents feel valued and safe.
They describe Riverview Pointe as grossly understaffed, unable to meet residents' extensive rehab needs, with staff lazy and unwilling to do hard work. They report filth on walls, handles, and floors, with buildup and dirty clothing left around, sometimes resulting in bed sores from not being moved. They say staff are rude and unreceptive, and communication with families is poor or non-existent. They claim the facility provides a low standard of personal care and safety, with residents neglected and left in unclean or unsafe conditions. They describe the food as horrible and meals inconsistently provided, with long waits after pressing call bells. They report memory care patients being left with urine-soaked sheets and dignity violations, with administration failing to address the issues. They accuse the facility of being profit-driven, shuffling patients out for money and showing poor attention to ongoing care. They mention personal belongings going missing or being mishandled, including during transitions or after a resident's death. They label the place a "DUMP" and advise others not to use Riverview Pointe for family members.Riverview Pointe Care Center in Olmsted Falls is best suited for families seeking a rehab- and therapy-focused experience with a strong emphasis on personal attention and a home-like atmosphere. The community tends to attract those who need short-term skilled nursing to rebuild strength after hospitalization and surgeries, as well as families looking for active memory-care support where staff responsiveness and meaningful activities are emphasized. For residents who prize clear, ongoing communication with care teams and a facility that feels inviting and neighborly, Riverview Pointe often checks those boxes. The right fit also includes families who are comfortable with staying engaged in care planning and want a facility that can mobilize a collaborative approach with therapists, nurses, and administrators.
Certain families may want to consider alternatives. Several reviews flag solid pros alongside troubling caveats: inconsistent staffing levels, uneven experiences across wings, and occasional lapses in cleanliness and care. If reliable, around-the-clock staffing and consistently pristine environments are non-negotiables, Riverview Pointe may not meet those expectations. For memory care in particular, some families report uneven care and communication gaps, and a few reviews describe situations that feel unsafe or inadequately supervised. Prospective residents should weigh these concerns carefully, especially if a loved one requires intensive, ongoing attention or has complex hygiene and safety needs.
The strongest, most persuasive positives here revolve around therapy and bedside care. The rehab department earns frequent praise for skilled physical and occupational therapy that produces tangible gains, with clinicians described as professional, patient, and encouraging. Nursing assistants and aides are repeatedly cited as compassionate and responsive, and the facility's environment is repeatedly described as clean and welcoming, with homelike touches that reduce the clinical feel. Families often highlight transparent, proactive communication from certain staff members and administration - especially during transitions from hospital to rehab and back home. These elements can meaningfully offset the downsides when the goal is meaningful recovery and a return to independence.
Still, the downsides are not easily dismissed. A recurring theme across reviews is staffing instability and gaps in coverage that translate into slower response times and less consistent care. Cleanliness and housekeeping also surface as a concern in some wings, with reports of dirty rooms or delays in routine chores that can undermine a resident's comfort and dignity. Memory-care experiences appear more variable, with some families reporting neglectful patterns or insufficient staffing, and others praising specialized memory-unit teams. Additionally, there are alarming anecdotes about administrative missteps and even loss or misplacement of a loved one's belongings, underscoring the importance of front-line advocacy and meticulous, ongoing oversight by families.
For families weighing a decision, the practical test is to separate wish from reality through a concrete due-diligence process. Visit during different shifts to observe staffing levels and responsiveness; request candid conversations with the therapy supervisor, the director, and a front-line nurse or aide to gauge consistency of communication. Inspect multiple areas - rehab, memory-care wings, and common spaces - for cleanliness, odor, and organization. Ask about weekend therapy availability, the cadence of routine care, and how discharge planning is handled, including safeguards to ensure a safe transition home or to another setting. Request recent care plans and documentation processes to understand how residents' needs are tracked and updated in real time.
Ultimately, Riverview Pointe remains a credible option for families prioritizing strong rehabilitation outcomes, responsive therapy teams, and a warm, engaging environment. The facility's ability to deliver meaningful strides in mobility and daily function, coupled with staff who demonstrate genuine kindness, makes it a viable choice for many seniors and their families. Yet the decision should rest on a clear assessment of staffing reliability, consistency in care across units, and the facility's current cleanliness standards. If those red flags persist in a given timeframe, or if a loved one requires impeccably consistent care and security, exploring nearby communities with steadier staffing and uniformly clean environments is prudent. Riverview Pointe can be excellent - or acceptable - with the right expectations and a family committed to active involvement.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Pointe Care Center in Olmsted Falls, OH is an assisted living community that offers a variety of amenities and care services to enhance the quality of life for its residents. The community has a beauty salon where residents can get haircuts and enjoy other personal grooming services. Each room is equipped with cable or satellite TV for entertainment. Transportation arrangements are provided by the community for non-medical purposes, including outings and appointments.
For recreational activities, Riverview Pointe Care Center has a computer center, gaming room, small library, and fitness room to cater to various interests. Outdoor space and gardens offer a peaceful environment for relaxation or socializing with other residents. The on-site restaurant-style dining allows residents to enjoy delicious meals prepared by the staff while accommodating special dietary restrictions.
The care services at Riverview Pointe Care Center include 24-hour call system and supervision to ensure residents' safety and well-being at all times. Trained caregivers provide assistance with daily activities such as bathing, dressing, and transfers as needed. Medication management is also available to ensure residents receive their required medications accurately.
In addition to physical care, Riverview Pointe Care Center offers mental wellness programs to support the emotional well-being of its residents. The community also provides transportation arrangements for doctor's appointments when needed.
Residents can stay connected with loved ones through Wi-Fi/high-speed internet access throughout the community. Housekeeping services are provided regularly to maintain cleanliness and organization in each resident's fully furnished living space.
Nearby, there are two cafes, parks, pharmacies, physicians, restaurants, multiple transportation options, and a hospital which adds convenience for both residents and their families.
Overall, Riverview Pointe Care Center provides a warm and welcoming environment where seniors can receive personalized care while enjoying a range of amenities and engaging activities that promote an active lifestyle.
Riverview Pointe Care Center is located at 9027 Columbia Road, Olmsted Falls, OH 44138 in Cuyahoga County, Ohio
Riverview Pointe Care Center on seniors.fyi includes 10 photos including images showing landscaping, building, clouds, exterior, living room, interior, decor, waiting area, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Trees
Landscaping
Grass
Waiting Area
