Riverview Pointe Care Center
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9027 Columbia Road, Olmsted Falls, OH 44138
For more information about senior living options: (844) 490-3973
The admission coordinator at Riverview Pointe is knowledgeable and makes families feel at ease during the transition process for their loved ones. Residents at Riverview Pointe enjoy participating in activities and have made new friends, indicating a positive social environment. The facility is clean, friendly, and homelike, which contributes to a comfortable atmosphere for residents. Long-term staff members demonstrate genuine care and attention towards the residents, creating a supportive environment for both them and their families. Management at Riverview Pointe is accessible and responsive to families' questions and concerns about their loved ones’ care. Families express satisfaction with the overall care provided to their relatives, highlighting the dedication of the staff in supporting residents’ needs.
The facility had a high turnover of staff, leading to inconsistent care for residents. Patients experienced neglect, as evidenced by instances of unclean bedding and inadequate assistance leading to falls. Communication from therapists and staff was poor, leaving family members uninformed about patients' conditions and progress. Meals were often insufficient or repetitive, causing residents to go without food on some days. A specific aide displayed terrible behavior towards residents, resulting in disregard for their basic dignity and cleanliness. There were reports of stolen items from residents’ rooms after passing away, indicating potential security issues within the facility. The quality of rehabilitation care was questioned due to staff being described as unskilled and understaffed, leading to neglectful treatment practices such as not changing bandages or turning patients in bed.The care provided at Riverview Pointe has elicited a wide range of responses from family members who have had loved ones stay there, with experiences varying greatly from one individual to the next. Overall, the sentiments reflect significant concerns regarding the quality of care, staffing levels, and communication within the facility. Many reviewers voiced their deep dissatisfaction with how their relatives were treated during their time at Riverview Pointe, highlighting issues such as neglect and inadequate support for rehabilitation.
One recurring theme in several reviews is the issue of understaffing and poor attention to patient needs. One individual recounted a distressing experience where their uncle, after a fall and subsequent hospitalization, was transferred to a different facility due to his declining health while at Riverview. Sadly, upon this transition, not only did communication regarding bills and mail falter—meaning that important information never made it to his new home—but significant personal belongings also went missing. This lack of professionalism left the reviewer feeling disillusioned and wary of recommending Riverview Pointe.
Another family member shared a troubling narrative regarding their mother’s short stay for rehabilitation. While they maintained a level of uncertainty about the accuracy attributed to her claims—given her pandemic-related cognitive struggles—they expressed concern over the treatment she received from nurses when her family wasn't present. The reviewer noted that on several occasions, food scarcity resulted in missed meals for residents and that therapy staff failed to communicate properly with family members about recovery progress. Such experiences painted an unsettling picture about patient management and effective communication within the facility.
Conversely, there are accounts describing positive experiences that contrast sharply with those pointing out deficiencies in care. Some reviewers spoke highly of their interactions with staff during initial visits or admissions processes; they described friendly greetings from employees and cleanliness throughout various common areas. Families shared instances where loved ones found joy in activities provided at Riverview Pointe and formed friendships within the community—highlighting moments where residents thrived amidst challenges posed by illness or aging.
However, even among primarily positive reflections lies a note of caution regarding consistent quality across care teams. As one long-term family member mentioned, despite caring “angels” working tirelessly around them, issues related to turnover rates persisted. Instances involving lackadaisical aides led to neglectful situations—rainstorms dampening otherwise positive impressions surrounding Riverview’s environment. In particular, grievances were raised concerning basic hygienic practices while caring for residents suffering from conditions like Alzheimer's disease.
Sadly enough, some accounts concluded with sorrowful farewells as families recounted enduring losses under challenging circumstances associated with care facilities like Riverview Pointe. Cases emerged where patients experienced insufficient hygiene practices or dignity-related issues which spiraled into graver health concerns post-discharge—a stark reminder that no transition is devoid of oversight challenges regardless of prior assurances made by administrators about specialized training programs for dementia care staff.
All these narratives merge into an intricate tapestry reflecting both commendable qualities as well as glaring deficiencies within Riverview Pointe's operational structure—as seen through different perspectives held by families faced daily with intricate caregiving burdens amid uncertainties tied closely around resident welfare outcomes over time spent there together—warranting prudence amongst prospective families searching diligently for their loved ones’ safest haven moving forward.
101 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (4 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Riverview Pointe Care Center in Olmsted Falls, OH is an assisted living community that offers a variety of amenities and care services to enhance the quality of life for its residents. The community has a beauty salon where residents can get haircuts and enjoy other personal grooming services. Each room is equipped with cable or satellite TV for entertainment. Transportation arrangements are provided by the community for non-medical purposes, including outings and appointments.
For recreational activities, Riverview Pointe Care Center has a computer center, gaming room, small library, and fitness room to cater to various interests. Outdoor space and gardens offer a peaceful environment for relaxation or socializing with other residents. The on-site restaurant-style dining allows residents to enjoy delicious meals prepared by the staff while accommodating special dietary restrictions.
The care services at Riverview Pointe Care Center include 24-hour call system and supervision to ensure residents' safety and well-being at all times. Trained caregivers provide assistance with daily activities such as bathing, dressing, and transfers as needed. Medication management is also available to ensure residents receive their required medications accurately.
In addition to physical care, Riverview Pointe Care Center offers mental wellness programs to support the emotional well-being of its residents. The community also provides transportation arrangements for doctor's appointments when needed.
Residents can stay connected with loved ones through Wi-Fi/high-speed internet access throughout the community. Housekeeping services are provided regularly to maintain cleanliness and organization in each resident's fully furnished living space.
Nearby, there are two cafes, parks, pharmacies, physicians, restaurants, multiple transportation options, and a hospital which adds convenience for both residents and their families.
Overall, Riverview Pointe Care Center provides a warm and welcoming environment where seniors can receive personalized care while enjoying a range of amenities and engaging activities that promote an active lifestyle.
Riverview Pointe Care Center is located at 9027 Columbia Road, Olmsted Falls, OH 44138 in Cuyahoga County, Ohio
Riverview Pointe Care Center on seniors.fyi includes 10 photos including images showing landscaping, building, waiting area, salon, clouds, exterior, living room, interior, and more.
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Interior
Outdoors
Decor
Building
Bedroom
Trees
Landscaping
Grass
Waiting Area
