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Riverview Pointe Care Center in Olmsted Falls, OH

Riverview Pointe Care Center is a nursing home community in Olmsted Falls, OH.

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Riverview Pointe Care Center in Olmsted Falls, OH

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  • Interior

    A cozy and modern living room space featuring a comfortable white sofa, stylish armchairs, and a television.

  • Outdoors

    A group of turkeys walking in a grassy field.

  • Decor

    A cozy and inviting living room space featuring a sofa, armchairs, and a coffee table, illuminated by natural light.

  • Building

    A picturesque residential building with a clear blue sky and fluffy clouds.

  • Bedroom

    A well-lit and clean hospital patient room featuring a bed, chair, and window.

  • Trees

    A serene view of a building with a clear blue sky and fluffy clouds.

  • Landscaping

    A welcoming entrance to a community facility, featuring a flag and well-maintained landscaping.

  • Grass

    A view of a suburban residential area featuring well-maintained buildings and lush green lawns under a cloudy sky.

  • Waiting Area

    A spacious and modern waiting area in a hair salon, featuring comfortable seating and fans for customer comfort.

9027 Columbia Road, Olmsted Falls, OH 44138

For more information about senior living options: (866) 208-4318

3.9 from 109 reviews
5 stars
73
4 stars
4
3 stars
4
2 stars
4
1 stars
24

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2019

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Overall Review of Riverview Pointe Care Center

common 16 reviews mention this

Staff kindness stands out

Residents and families often describe the staff as compassionate and caring.

Many reviews say staff members are friendly, compassionate, and responsive to individual needs during rehab or longer stays. Multiple families highlight specific nurse/aide or therapy team interactions that made the experience less stressful. Even some mixed reviews reference caring individuals while raising broader concerns like communication or staffing levels.

common 14 reviews mention this

Cleanliness is a frequent theme

Reviews frequently mention a clean environment, though a few report serious cleanliness problems.

A number of reviewers describe the building as clean, well kept, and comfortable, with rooms and common areas presented positively. Several other reviews directly criticize cleanliness, including reports of dirty rooms, dirty walls, or laundry and hygiene issues in memory or long-term settings. Taken together, residents often notice cleanliness, but the experiences are not consistent across reviewers.

caveat 8 reviews mention this

Communication affects comfort and trust

Reviews show a divide on communication, with some families praising updates and others reporting neglect of family concerns.

Some families say communication was strong, including regular check-ins and constant updates about changes in condition, care preferences, or discharge planning. Other reviewers describe lack of communication, including being made to feel unwelcome, not getting updates, or feeling concerns were dismissed. A few accounts also describe failure to act quickly enough when families raised urgent issues.

caveat 7 reviews mention this

Understaffing and call delays

Several reviews describe staffing shortfalls that affected response times and day-to-day care.

Some reviews mention being understaffed and describe waiting after calling for help, including during bell response or shift-change periods. A few accounts connect staffing limitations to issues like incomplete turning or movement, discharge concerns, or delayed therapy support for more intensive needs. Other reviewers counter that care was good and teams were caring, but the staffing complaints remain a recurring concern.

common 10 reviews mention this

Rehab and therapy quality

Many residents received therapy and rehab support, with several reporting clear progress.

Numerous reviews praise the therapy department, describing physical and occupational therapy as helpful for regaining strength, walking, or overall recovery during rehab. Several mention helpful nurses/aides alongside therapy teams, and some describe smooth discharge planning. Other reviews, however, criticize therapy outcomes and coverage for more extensive needs, including concerns about discharge decisions or therapy not matching expectations.

caveat 6 reviews mention this

Food satisfaction varies

Food reviews are mixed, with some praising meals and others calling meals poor.

Some reviewers describe meals positively, including reports of delicious food and good dietary support. Others say food quality was horrible or that residents did not reliably receive full meals. The experience appears inconsistent across reviewers, even when other parts of the stay were described positively.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 101 resident community capacity 101 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (4 miles away) Cleveland-Hopkins International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Pharmacies

  • Walgreens (2.4 miles)
  • CVS Pharmacy (3.9 miles)
  • Rite Aid (4 miles)
  • Discount Drug Mart (4 miles)
  • Discount Drug Mart (4.1 miles)
  • Discount Drug Mart (4.5 miles)
  • Walgreens (4.5 miles)

Parks

  • Metroparks Mill Stream Run Reserve North (2.9 miles)
  • Rocky River Reservation (3.2 miles)
  • Surrarrer Park (5.3 miles)
  • Strongsville Wildlife Area (5.5 miles)
  • Bain Park (5.7 miles)
  • Tri-City Park (6.4 miles)
  • James Day Park (6.5 miles)

Physicians

  • Southwest Family Physicians (3.5 miles)
  • Ent Allergy Health (4.8 miles)
  • Allergy Diagnostic (5.3 miles)
  • Premier Physicians (6.6 miles)
  • Cuyahoga County Board of Health (6.9 miles)
  • Fairview Ob Gyn Associates Crocker (7.4 miles)
  • Orthopedic Associates Westlake (7.5 miles)

Restaurants

  • Raising Cane's Chicken Fingers (3.7 miles)
  • McDonald's (3.7 miles)
  • Taco Bell (3.9 miles)
  • BJ's Restaurant & Brewhouse (3.9 miles)
  • Fat Heads Brewery & Saloon (4.5 miles)
  • McDonald's (4.5 miles)
  • Mitchell's Ice Cream (4.6 miles)

Hospitals

  • Benchmark Imaging Group (3.8 miles)
  • St John Medical Center (5.7 miles)
  • CCF Fairview Hospital (7.2 miles)
  • Cleveland Clinic - Fairview Hospital (7.2 miles)

Cafes

  • Starbucks (4 miles)
  • Starbucks (4 miles)
  • Starbucks (7.1 miles)
  • Starbucks (7.4 miles)
  • Starbucks (7.6 miles)
  • Panera Bread (7.7 miles)

Transportation

  • Concourse C (4.3 miles)
  • Concourse B (4.5 miles)
  • TSA Checkpoint C (4.5 miles)
  • United Airlines Ticket Counter (4.6 miles)
  • American Airlines Ticket Counter (4.6 miles)
  • Cleveland-Hopkins International Airport (CLE) (4.7 miles)
  • Cleveland Rental Car Center (5.3 miles)

Theaters

  • Cinemark 383 Strongsville (5.4 miles)
  • Regal Crocker Park & Imax (7.4 miles)

Places of Worship

  • Jehovah's Witnesses (5.4 miles)

Frequently Asked Questions

Where is Riverview Pointe Care Center?
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