Symphony at Olmsted Falls

Pros

• The staff at Symphony at Olmsted Falls communicates effectively about residents' care and issues, providing reassurance to families.
• Residents enjoy spacious rooms and well-decorated common areas, contributing to a comfortable living environment.
• The community is praised for its welcoming atmosphere, with staff and residents forming a close-knit, family-like environment.
• Activities are engaging and varied, with options like road trips and movie nights that keep residents active and involved.
• Families appreciate the friendly staff who treat residents with kindness and respect, enhancing their overall happiness.
• The facility is noted for its cleanliness and homey feel, making it a pleasant place for residents to live.
• Many reviewers express satisfaction with meal quality, highlighting diverse menus that cater to residents’ needs.
• Several families commend the strong communication from the facility regarding their loved ones' care plans and activities.
• Overall experiences are positive, with many families expressing gratitude for finding a suitable home for their loved ones at Symphony at Olmsted Falls.

Cons

• One reviewer expressed deep concern about the inhumane treatment of patients, highlighting a disturbing incident involving staff berating and taunting a distressed patient.
• Another review described the facility as "the Nightmare on Elm Street," accusing staff of abuse and neglect, claiming that residents are not properly fed and that care practices violate privacy regulations.
• A family member reported mixed experiences, mentioning that their loved one fell twice while alone and received inadequate communication regarding scheduled services like haircuts and toenail trims.
• One reviewer indicated dissatisfaction with the lack of communication regarding medication for their loved one, stating it was hard to get answers to their questions.
• A visitor noted that although the facility appeared clean and homey, some staff were unpleasant, suggesting inconsistency in care quality.

Review

The Symphony at Olmsted Falls has garnered a multitude of reviews that reflect a diverse range of experiences regarding its care and services. Many families express deep appreciation for the effective communication by the staff, who seem to genuinely value their residents' well-being. One reviewer noted how well the staff communicated about their loved one’s care and issues, emphasizing that they felt informed and included in their family member's journey. The facility itself is often described as clean, homey, and beautifully decorated, with generous room sizes that cater to the residents’ needs.

Families frequently highlight the staff's personal attention towards residents. For instance, it was evident in one family’s observation that all staff members knew their mother personally, which contributed to her happiness. One particular mention was made of Ellen, the activities director, praised for ensuring engaging activities for all residents. This sentiment is echoed by another reviewer who expressed delight in how well staff cared for their loved one, going above and beyond to make them feel at home—even lending furniture when needed.

However, not all reviews are positive. A disturbing account surfaced regarding an incident involving a wheelchair-bound resident needing assistance to use the bathroom. The portrayal of caregiver behavior—characterized by lack of empathy and even verbal abuse—raises serious concerns about training and proper conduct among some staff members. A different review echoed this dissatisfaction with mentions of inadequate care resulting in distressing incidents like falls leading to injuries. These contrasting narratives around resident care indicate inconsistency within staffing performance.

Despite these negative experiences reported by some families, many find solace in various aspects of life at Symphony at Olmsted Falls. A reviewer appreciated how friendly staff preserved the dignity of residents while fostering a familial atmosphere within the community; it was noted that meals served were nutritious and thoughtfully prepared by chef Stephanie—a testament to high culinary standards set within the facility. Regular activities such as movie nights and bingo keep residents engaged while also promoting socialization.

Moreover, proximity plays a significant role in families’ decisions to choose this facility over others; several reviewers mentioned how convenient it was for them to visit thanks to its central location between family members’ residences. However, concerns surrounding costs were raised alongside praise for service quality; families worry whether their loved ones will outlive their financial resources due to high fees associated with this level of care.

While some reviewers see potential drawbacks like limited activities or concerns about medication management communication from staff as areas needing improvement, others remain optimistic overall about their loved ones' care experience at Symphony at Olmsted Falls. The facility is often regarded as providing good value given its comprehensive services tailored towards memory care needs—though recommendations vary based on individual circumstances related to living space adequacy or specific health requirements.

In essence, Symphony at Olmsted Falls represents both commendable dedication from many staff members and troubling reports pointing toward systemic issues within certain areas of resident treatment. It thrives on positive relationships built between caregivers and families but must address critical feedback regarding consistency in caregiving practices to ensure every resident receives empathetic support tailored specifically for them throughout their stay—the ultimate goal being not just functional but compassionate aging-in-place experience entrusted into their hands.

This part of Olmsted Falls, Ohio offers a variety of amenities and services that cater to individuals looking for a convenient and comfortable living environment. With several parks nearby such as Rocky River Reservation and Tri-City Park, residents can enjoy opportunities for outdoor recreation and leisurely walks. Additionally, the area boasts a range of pharmacies, cafes, restaurants, and physicians' offices in close proximity, ensuring easy access to essential services and healthcare facilities. For those seeking spiritual fulfillment, places of worship are also present within a short distance. Furthermore, the convenience of transportation options including the Cleveland-Hopkins International Airport and rental car center make traveling accessible for seniors with mobility considerations. Overall, this neighborhood provides a well-rounded living experience with amenities suited for those looking for a senior-friendly community in Olmsted Falls.

Parks

• Rocky River Reservation (2.4 miles)
• Metroparks Mill Stream Run Reserve North (3.7 miles)
• Bain Park (4.9 miles)
• Tri-City Park (5.4 miles)
• Surrarrer Park (6.1 miles)
• Bohlken Park (6.2 miles)
• Strongsville Wildlife Area (6.6 miles)

Pharmacies

• CVS Pharmacy (2.7 miles)
• Rite Aid (2.8 miles)
• Walgreens (2.8 miles)
• Discount Drug Mart (3.4 miles)
• Walgreens (3.5 miles)
• CVS Pharmacy (4.1 miles)
• Discount Drug Mart (5 miles)

Cafes

• Starbucks (2.8 miles)
• Starbucks (4.8 miles)
• Starbucks (5.9 miles)
• Starbucks (6.4 miles)
• Starbucks (6.6 miles)
• Panera Bread (6.9 miles)
• Starbucks (7.3 miles)

Restaurants

• BJ's Restaurant & Brewhouse (2.8 miles)
• Fat Heads Brewery & Saloon (3.4 miles)
• McDonald's (3.7 miles)
• Raising Cane's Chicken Fingers (4.1 miles)
• McDonald's (4.1 miles)
• Taco Bell (4.3 miles)
• Mitchell's Ice Cream (5.7 miles)

Physicians

• Southwest Family Physicians (3.9 miles)
• Ent Allergy Health (5.2 miles)
• Premier Physicians (5.5 miles)
• Fairview Ob Gyn Associates Crocker (6.2 miles)
• Orthopedic Associates Westlake (6.4 miles)
• Allergy Diagnostic (6.5 miles)
• North; Shore Gastroenterology & Endoscopy Center (6.7 miles)

Transportation

• Concourse C (4 miles)
• Concourse B (4.1 miles)
• TSA Checkpoint C (4.2 miles)
• United Airlines Ticket Counter (4.2 miles)
• American Airlines Ticket Counter (4.3 miles)
• Cleveland-Hopkins International Airport (CLE) (4.4 miles)
• Cleveland Rental Car Center (4.7 miles)

Places of Worship

• Jehovah's Witnesses (4.3 miles)

Hospitals

• St John Medical Center (4.5 miles)
• Benchmark Imaging Group (4.9 miles)
• CCF Fairview Hospital (6.6 miles)
• Cleveland Clinic - Fairview Hospital (6.6 miles)
• Cleveland Clinic - Avon Hospital (7.4 miles)

Theaters

• Regal Crocker Park & Imax (6.2 miles)
• Cinemark 383 Strongsville (6.5 miles)