Northridge Health Center
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35990 Westminster Avenue, North Ridgeville, OH 44039
For more information about senior living options: (844) 490-3973
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The nursing staff and management are amazing, with impeccable communication that helps residents return to assisted living. The therapy team is amazing at aiding speedy recovery, and the clinical team is active and involved. CNAs provide amazing care, and the food is actually good. The administrative team goes above and beyond to assist families, with excellent communication. The facility doesn't use agency aides, which contributes to consistent, high-quality care. The staff treat residents like family and maintain a warm, welcoming atmosphere. The activities department has grown and now offers a wide variety of activities for everyone. Northridge is a five-star facility with wonderful staff and strong communication.
The management team is terrible. The DON dropped medication on the floor and still gave it to the resident. They do not treat staff with respect and treat them like they are dispensable. The facility is constantly short-staffed. The rooms looked like a rundown motel and smelled of urine; the beds were old and uncomfortable. Personal belongings were stolen and the personnel were awful. Evening-shift nurses were very rude and lacked respectful communication with visitors and residents. The facility kicked out a patient with only hours' notice and refused to follow doctor's orders, creating a dangerous situation. They did not inform the family when a patient fell and fractured a pelvis. Some reviewers strongly advised not to send loved ones there due to rude staff. One reviewer claimed that the place killed their grandmother.Northridge Health Center has become a focal point of strong and highly varied experiences among families and residents who have passed through its doors. On one end of the spectrum, many commenters describe a genuinely caring, person-centered environment where staff treat residents and their families with warmth, communication is timely, and the aim is rehabilitation in a homelike setting. A number of families highlight moments of real relief and progress, while others praise the facility's therapy teams, CNAs, and clinical staff for being dedicated, responsive, and hopeful even in challenging times.
Several heartfelt reviews center on successful rehab stays and the human touch that accompanied medical care. One family member spoke of a mom who came in for rehab at 85 and was able to return to assisted living, noting the care as incomparable to a typical nursing home atmosphere. They emphasized impeccable communication with the family and a setting that felt caring and compassionate rather than clinical or impersonal. Another account praised the therapy team for aiding a father's speedy recovery after hospital admission, with the entire clinical team being active and involved and even the food described as surprisingly good. In these narratives, the CNAs were described as providing amazing care, and the staff's ongoing updates from clinical management offered reassurance and trust to worried families.
During a stay in late 2024, another reviewer recounted a very positive experience: the nurses and aides were kind and helpful, and therapy was instrumental in a knee-recovery journey. The patient expressed gratitude for the care team's kindness and suggested Northridge was a place to go for therapy, with a hopeful note about returning for future care needs. A fellow reader also highlighted a family-friendly vibe and a "great family-like atmosphere" cultivated by long-tenured staff who take pride in individualized treatment plans. In these stories, the therapy and clinical teams are repeatedly described as stable, knowledgeable, and committed to the residents' recovery and well-being.
But alongside these affirmations, the reviews also contain significant cautions and sharp criticisms that cannot be ignored. A prominent thread describes a management climate that some families found troubling. One message explicitly asserted that the management team was terrible, recounting a dangerous lapse in which a director of nursing allegedly dropped medication on the floor and still gave it to a resident. This account also claimed a pattern of short-staffing and disrespect toward staff, characterizing the workplace culture as one that devalues caregivers and undermines patient safety. Another review echoed concerns about communication gaps on evening shifts, labeling some nurses as rude to visitors and residents and urging staff who dislike their jobs to leave to spare others from poor treatment.
Safety and accountability concerns surface in several other stories. A reviewer described a situation in which a patient fell out of bed and fractured a pelvis, with a claim that the facility did not inform the family about the fall and later sent the patient home in the facility's vehicle despite the inability to walk, an incident dated to 2012/2013. Other accounts recount worn or inadequate bedside equipment and rooms that felt more like a motel than a hospital setting, including a urine odor and cramped, two-bedroom spaces. One family described their visit as ending within an hour due to the conditions, stating flatly that they would not recommend the place.
There are even more intense negative experiences that some readers feel compelled to share. A highly charged post described personal belongings stolen and criticized the entire staff as awful, with a tone that suggested deep distrust of safety and respect. Another entry warned potential visitors with stark language, urging families to stay away and describing the facility as dangerous for loved ones. A separate experience recounted that despite a patient's required medications ordered by a doctor, Northridge was alleged to have refused to give them, leading to a dangerous situation and, in the reviewer's view, an unlawful "kick out" of the patient with a costly bed hold tactic. The description paints a dramatic picture of a facility that can escalate quickly from standard care to crisis management, prompting families to question whether their loved ones would receive the necessary medical attention.
Amid these serious warnings, there are equally strong positive testimonies about the administrative side of Northridge. Several reviewers singled out members of the administrative team - names like Heather, Megan G, and Claire - who were praised for going above and beyond to assist families. Nursing staff, including Megan T and Kim, and a speech therapist, were also highlighted for their excellence. One parent-friendly note praised the admin group for listening and demonstrating genuine care, suggesting that when leadership is engaged and attentive, the care delivered by frontline staff improves and flows through the facility. In these narratives, Northridge's staff are described as clean, well-equipped, and capable of delivering compassionate, individualized care.
Finally, a cluster of reviews underscores Northridge's strengths and recognition within the broader community. Some readers call Northridge a five-star facility, praising its communication practices, longevity of therapy and clinical teams, and a culture that supports healing. One reviewer even notes that Northridge earned recognition as the North Ridgeville Chamber of Commerce's Business of the Year in 2020, citing state-of-the-art equipment, a beautiful facility, high integrity, and a team that "truly cares" about their residents. These pieces paint a picture of a center that, for many families, exemplifies professional care, robust therapy options, and a stable, supportive administration.
In sum, Northridge Health Center emerges as a place of paradox: it is lauded by many for its compassionate, family-centered care, effective therapy programs, and dedicated staff who foster progress and hope. Yet it is also critiqued by others for management decisions, safety concerns, staffing challenges, and troubling incidents that left families fearful. The breadth of experiences highlights the complex reality of skilled nursing care, where individual interactions, administrative leadership, and system-wide policies can dramatically shape outcomes and perceptions. For families evaluating Northridge, the message from these stories is clear: care quality and safety seem to hinge as much on specific staff, shifts, and leadership moments as on the facility's overall reputation. It is wise to visit, inquire about current staffing and med-policy practices, and talk with several staff members to gauge how Northridge is currently balancing compassionate care with the rigorous demands of skilled nursing.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (9 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Northridge Health Center in North Ridgeville, OH is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon where residents can pamper themselves, as well as access to cable or satellite TV for entertainment. Community operated transportation is available for residents to easily access nearby attractions and appointments.
For those wanting to stay connected, there is a computer center with Wi-Fi/high-speed internet. Meals are enjoyed in a dining room with restaurant-style service, and special dietary restrictions can be accommodated. Housekeeping services are provided to maintain a clean and organized living environment.
Residents have access to various recreational areas including a fitness room, gaming room, small library, and outdoor spaces such as gardens. A wellness center is also available for residents seeking physical or mental wellness support.
The Northridge Health Center offers 24-hour call system and supervision for resident safety and peace of mind. Staff provide assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their required medications on time. A mental wellness program is also available for individuals who may benefit from additional emotional support.
Various amenities are conveniently located near the community including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals.
Overall, the Northridge Health Center provides a comfortable and supportive environment where residents can enjoy an active lifestyle while receiving personalized assistance with their daily needs.
This part of North Ridgeville, Ohio offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient location to live. With several restaurants within a short distance, including cafes and familiar chains such as McDonald's and Chipotle Mexican Grill, there are plenty of dining options to choose from. Additionally, there are pharmacies nearby for easy access to medications and healthcare needs. The area also boasts several parks for leisurely walks or enjoying the outdoors. For those who value their spiritual life, there are places of worship within a few miles. Lastly, for entertainment, there is a theater nearby for movie enthusiasts. Overall, this part of North Ridgeville provides a range of services and activities that could enhance the quality of life for seniors considering the area for retirement living.
Northridge Health Center is located at 35990 Westminster Avenue, North Ridgeville, OH 44039 in Lorain County, Ohio
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