Sycamore Run Nursing And Rehab Center

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  • Building

    A building with a covered entrance, an American flag flying on a pole, surrounded by greenery under a blue sky with clouds.

  • Architecture

    A welcoming entrance with an American flag under a bright blue sky and fluffy clouds.

  • Bedroom

    A well-lit hospital room featuring a bed, comfortable chair, and a dining table, designed for patient care.

  • Trees

    A serene outdoor garden featuring a gazebo, walking paths, and lush greenery under a bright blue sky.

  • Landscaping

    Welcome to a vibrant park showcasing beautifully maintained flowers and a clear blue sky.

  • Outdoor Seating

    A cozy wooden gazebo featuring comfortable seating, perfect for enjoying the outdoors.

  • Tree

    A serene rural landscape featuring a white fence and a tree, set against an autumn backdrop under a cloudy sky.

  • Exercise Equipment

    A well-equipped rehabilitation therapy room featuring exercise machines and a set of stairs for patient mobility training.

  • Parking

    A view of a mostly empty parking lot with a mix of vehicles under a cloudy sky, surrounded by autumn foliage.

Sycamore Run Nursing And Rehab Center

6180 State Route 83 N, Millersburg, OH 44654

For more information about senior living options: (844) 490-3973

3.8 from 14 reviews
5 stars
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    Overall Review of Sycamore Run Nursing And Rehab Center

    Pros

    • pro The facility is described as extremely peaceful and the staff are warm and inviting, making it feel like a home away from home.
    • pro The staff are caring, compassionate, friendly, and patient toward residents and their families.
    • pro Families are welcome to visit anytime, and visitors are offered complimentary meals.
    • pro The administrator is frequently seen walking around and engaging with staff, residents, and visitors.
    • pro The reviewer highly recommends Sycamore Run Nursing and Rehab.
    • pro The care and compassion shown to residents and their families are consistently praised.

    Cons

    • pro There was ongoing harassment of visiting family members, including accusations of drugging other residents since 2021.
    • pro Visitors were told they could not take their loved one outside on nice days.
    • pro A nurse allegedly lunged at a visitor's dog with a needle, attempting to provoke a reaction to ban the dog.
    • pro Staff barged into a resident's room during a Christmas visit and accused the family of wrongdoing for closing the door.
    • pro Visitors were accused of smoking inside the room, despite smoke detectors.
    • pro Multiple staff members allegedly harassed visitors on every visit, making false accusations and contacting directors.
    • pro Visiting was restricted by new stipulations, and in some cases the sheriff was used to remove visitors.
    • pro There is a claim of a personal vendetta by a nurse, with alleged disrespect for patient rights and property, including theft from residents.
    • pro Money and a tablet were reported stolen from a resident, with little accountability or follow-up.
    • pro The facility is described as understaffed, with verbal abuse of residents and a pervasive urine odor.
    • pro Efforts to relocate a resident or share medical records with other facilities were allegedly blocked by false reports and resistance.
    • pro The staff is perceived as not having enough nurses for patients, with valuables missing and inadequate response to concerns (e.g., broken TV not replaced).

    Review

    Sycamore Run Nursing and Rehab receives a wide spectrum of impressions from families who have interacted with its staff and facilities. On one hand, some describe the environment as extraordinarily peaceful, with a feeling that the place is a home away from home. In these accounts, the atmosphere is calm and welcoming, and the staff are portrayed as warm and inviting. Families recount comfortable visits, a sense of easy communication, and the impression that the care teams genuinely care about the residents. For some, the experience feels reassuringly reassuring, and the presence of attentive staff creates a sense of stability during a challenging time.

    Conversely, there is a substantial thread of criticism from other families that paints a far more troubling picture. One account details harassment directed at family members who visit residents, beginning in June 2021, including accusations of wrongful conduct such as drugging a loved one and other residents. The reviewer describes frequent restrictions on visiting, including prohibitions on taking residents outside on nice days, and even restrictions tied to simply bringing a beloved dog along for visits. A nurse allegedly lunged at the visitor's dog with a needle, creating a tense moment intended to elicit a negative reaction and potentially lead to banning the animal. The situation allegedly escalated during a Christmas visit when multiple nurses barged into a room and accused the family of wrongdoing simply for closing the door to keep other residents from feeling left out, with further allegations of smoking near smoke detectors. The reviewer claims that these and other episodes culminated in ongoing harassment from numerous staff members, with the director or administration being called in repeatedly, sometimes resulting in stipulations on when a family member can visit. The account asserts that false accusations and what is described as a personal vendetta by a nurse contributed to a deteriorating visiting experience, to the point where law enforcement involvement was invoked to remove visitors, even when a trained officer reportedly stated that no wrongdoing had occurred inside the resident's room.

    This same narrative raises broader concerns about patient rights and property. The reviewer claims staff acted as if they had greater authority than the visiting family, showed a lack of respect for patient rights, and did not protect residents' belongings. Allegations include theft of money and a tablet from the resident's room, with repeated attempts to address the issues through staff or directors that appeared to stall or avoid resolution. The account paints a picture of chronic understaffing, a persistent odor of urine in the building, and a sense that disputes and complaints were not adequately investigated, especially when it came to relocating a resident to another facility. There are also claims about records being manipulated - false reports being added to medical records to hinder relocation or to support certain actions - along with refusals to share medical records with other facilities.

    Another review voices a strong warning to potential families: the facility is not recommended, with emphasis placed on the shortage of nurses relative to patient needs. The reviewer warns about keeping personal belongings safely elsewhere, noting a disturbing incident after a resident's death in which a wallet and lockbox went missing, with no satisfactory follow-up from the nursing director. The caller describes a frustrating experience trying to communicate with the facility about their loved one, recounting that staff prevented the resident from communicating with other nursing homes or relocating, and even reports an instance of a broken television during the move-in process. There is also a critique of what is perceived as outdated or inadequate infrastructure, such as dependence on Wi-Fi calling rather than traditional phone services, which the reviewer describes as a misallocation of funds.

    Interwoven with these negative voices are more favorable testimonials that highlight different strengths of the same facility. Some families report that they would not hesitate to recommend Sycamore Run, noting that the staff show care and compassion to both residents and the entire family. Others acknowledge that, while the experience could be improved in some ways, the nursing staff are nonetheless capable, and many nurses are described as amazing, friendly, and welcoming. One commending account emphasizes the regular and open communication from the care team, with staff consistently calling family members about changes in a resident's condition. Another account portrays scenes of administrators and care staff making themselves visible in day-to-day activities, suggesting a culture where staff, residents, and visitors are not strangers to one another and where compassionate care is a common thread.

    A particularly strong positive portrait centers on a family's experience in the dementia care wing. This reviewer describes care as accommodating, friendly, patient, and deeply compassionate toward residents. The narrative highlights a welcoming approach to families, with visits encouraged at any time and even the provision of complimentary meals for visiting relatives who travel from out of state. The staff are credited with providing timely updates on the resident's condition, whether improvements or declines, and administrators are depicted as actively engaging with both staff and residents in a manner that reinforces a sense of community. The overall sentiment in this account is one of gratitude and strong endorsement, ending with a clear recommendation based on the care observed.

    Taken together, the collection of reviews presents a facility that can feel like two very different places to different visitors. For some families, Sycamore Run provides a serene, supportive environment where caregivers treat residents with kindness and where visits are valued and facilitated. For others, the same institution appears to be plagued by persistent conflicts, perceived mismanagement, and troubling experiences of harassment, alleged theft, and obstructed communication. The range of voices underscores how experiences at the facility can vary dramatically depending on personal interactions, the particular staff members involved, and the specific circumstances surrounding a resident's care and visitation. For anyone considering Sycamore Run, the messages suggest weighing firsthand experiences from multiple families, considering both the warmth and professionalism praised by some and the serious concerns raised by others.

    Features

    Housing

    • 142 resident community capacity 142 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Sycamore Run Nursing and Rehab Center in Millersburg, OH is a vibrant assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where residents can indulge in pampering treatments, as well as cable or satellite TV for entertainment in the privacy of their own rooms. Community operated transportation is available for those who need assistance getting around, whether it's for shopping trips or social outings.

    For those who want to stay connected with the digital world, there is a computer center and Wi-Fi/high-speed internet throughout the facility. Meals are served in a spacious dining room with restaurant-style dining, ensuring that residents can enjoy delicious meals prepared by professional chefs. Private bathrooms provide convenience and privacy, while housekeeping services ensure a clean and tidy living environment.

    Sycamore Run also offers various recreational facilities including a fitness room for exercise opportunities, a gaming room for leisure activities, and a small library for bookworms. The outdoor space provides a tranquil setting for residents to relax and enjoy nature, while the garden offers an opportunity for green thumbs to pursue their hobby.

    The community provides comprehensive care services such as 24-hour call system and supervision to ensure resident safety at all times. Assistance with daily activities like bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications on time. Special dietary restrictions can be accommodated to cater to individual needs.

    In addition to the amenities and care services offered, Sycamore Run has also arranged transportation options both non-medical transportations as well as transportation to doctors' appointments nearby. A wellness center is available onsite where residents can participate in mental wellness programs.

    Located conveniently near seven physicians' offices, eight restaurants, two places of worship, and two hospitals nearby, Sycamore Run Nursing And Rehab Center ensures that residents have easy access to necessary medical services and community amenities. With a wide range of activities and concierge services, residents can enjoy an active and fulfilling lifestyle in a supportive environment.

    Videos

    Nearby Places of Interest

    Physicians

    • Millersburg Clinic (1 miles)
    • Pomerene Pediatrics (1 miles)
    • Wooster Orthopaedic & Sports Medicine Center (1 miles)
    • Millersburg Radiology (1.2 miles)
    • Holmes Family Medicine (2.7 miles)
    • Family Eyecare Associates (2.8 miles)
    • Advanced Sleep Care (2.9 miles)

    Places of Worship

    • Amazing Grace Baptist Temple (1.2 miles)
    • New Pointe Community Church (2.2 miles)
    • Moorhead Mennonite Church (5.3 miles)
    • Gray Ridge Church (5.7 miles)
    • Nashville United Methodist Church (10.6 miles)
    • Church of Christ of Fredericksburg (12.4 miles)
    • Apostolic Pentecostal (12.9 miles)

    Hospitals

    • Pomerene Hospital (1.2 miles)
    • Hospice of Holmes County (3.4 miles)

    Restaurants

    • Millersburg Brewing Company (1.9 miles)
    • La Palma (1.9 miles)
    • Tarragon (2.3 miles)
    • The Inn At Honey Run (2.3 miles)
    • Cheng's Gourmet (2.6 miles)
    • Jitters Coffee House (3.2 miles)
    • Wendy's (3.3 miles)

    Transportation

    • Holmes County Airport (10G) (3.7 miles)
    • U-Haul Neighborhood Dealer (9 miles)
    • Norfolk Southern (13.5 miles)
    • Hertz Local Edition (15.2 miles)
    • Bus Stop (15.8 miles)

    Cafes

    • Killbuck's Coffee Parlor (7 miles)
    • New Grounds Cafe (10.6 miles)
    • Rebecca's Bistro (10.6 miles)

    Pharmacies

    • CVS Pharmacy (8.9 miles)
    • Ritzman Pharmacy (8.9 miles)
    • Ritzman Pharmacy (15 miles)
    • Discount Drug Mart (15.5 miles)

    Parks

    • Secrest Arboretum (13.6 miles)
    • Dundee Falls (15.4 miles)
    • Christmas Run Park (15.6 miles)

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