Heartland Of Marion
Save400 Barks Road West, Marion, OH 43302
For more information about senior living options: (844) 490-3973
The staff at Heartland of Marion showed gentle and respectful care towards Phyllis, making her feel happy and comfortable during her stay. Residents engaged in various activities like crafts, games, and puzzles, which contributed to a lively environment. The facility was clean, bright, and well-maintained, creating a pleasant atmosphere for both residents and visitors. The nursing staff provided good overall care and were proactive in communicating with family members about any unusual occurrences. Therapy services at Heartland received positive feedback for their effectiveness and quality of care. Many residents enjoyed the meals provided, particularly noting the quality of the salads despite some room for improvement in other areas. The facility effectively kept active residents engaged while also including disabled residents in programs offered within the facility.
The facility is poorly run and staff members are extremely unethical and inappropriate. A staff member was caught making fun of a resident, which shows a lack of respect and professionalism. An employee threatened a resident by implying that assistance would be withheld. There were multiple instances of attempted communication with management that went unanswered, indicating poor management practices. Staffing challenges led to delayed response times for residents’ needs. The kitchen staff were described as rude, reflecting a negative attitude towards residents and their families. Some therapy staff displayed rudeness and indifference when scheduling therapies, leading to dissatisfaction with care received. Concerns about potential abuse or neglect were raised but ignored by the facility's management.Heartland of Marion has garnered a spectrum of reviews from families and residents that reflect a wide range of experiences, illustrating the complex nature of care facilities. While some reviews highlight instances of compassion and dedication from staff members, others expose troubling allegations related to misconduct and inadequate care. This juxtaposition creates an intricate narrative about a facility that houses vulnerable individuals during critical times in their lives.
One particularly distressing account describes a family’s nightmare experience while caring for their elderly mother, Phyllis. The reviewer recounted witnessing staff members mock her mother as they exited her room, with gestures that suggested disdain for her condition. The report indicates an alarming lack of respect and professionalism at multiple levels within the facility. Despite attempts to bring attention to these issues by contacting supervisors and nursing managers, the family felt rebuffed and ignored, contributing to feelings of helplessness amid their mother's vulnerability.
The emotional toll on Phyllis was palpable; she refrained from seeking assistance after being reportedly threatened by an employee who warned that continued requests for help would result in no one coming to her aid. This deeply concerning statement understandably frightened Phyllis into silence. Her subsequent injuries—bruises that alarmingly resembled signs of abuse—coupled with the family's inability to resolve these issues through official channels left them feeling haunted by guilt over placing her in such an environment.
In stark contrast to this harrowing account is another review expressing genuine gratitude towards Heartland of Marion. A family member praised the staff as "Earth Angels," highlighting instances where their loved one expressed joy through simple actions like winking at caregivers during bedtime routines. This perspective underscores how crucial attentive and compassionate care can be in fostering a positive atmosphere for residents, especially those grappling with memory or cognitive challenges.
Further adding complexity to the overall evaluation of Heartland are reflections on the quality of therapy services received by another resident, identified as a grandfather who thrived under what was described as “the best therapy and care” during his stay. While there were mentions that food quality could use improvement, specific praise was directed toward the physical therapy team which provided effective support despite noted interpersonal challenges with certain staff members like Eric.
However, staffing issues were also present in many accounts. One reviewer noted delays experienced when using call lights due to understaffing but still rated the overall care positively, suggesting that while challenges existed within management practices or kitchen operations—where rudeness was reported among kitchen staff—the nurses on duty often stood out for their dedication and commitment to patient care amidst these hurdles.
Finally, several reviews point out aspects such as cleanliness and engaging activities offered at Heartland of Marion. Families appreciated how well-maintained the environment was—with bright surroundings—and noted how engaged residents were kept through crafts and games tailored to involve both active participants as well as those requiring more assistance due to disabilities. The common thread across different experiences highlights not only deficiencies but also commendable moments within this complex system dedicated to elder care.
In sum, Heartland of Marion embodies both ends of a spectrum: where moments of joy coexist with instances of unprofessionalism or neglect. Such reviews serve not only as testimony from individuals navigating complex emotions around eldercare but also shed light on areas requiring significant improvement alongside recognizing devoted efforts by particular staff members committed to making positive impacts on their residents' lives.
136 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Heartland of Marion in Marion, OH is an assisted living community that offers a wide range of amenities and care services to residents. The community strives to provide a comfortable and enjoyable living environment for seniors.
Amenities at Heartland of Marion include a beauty salon, cable or satellite TV, community operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, kitchenettes in each room, move-in coordination assistance, outdoor space for residents to enjoy, private bathrooms in each room, restaurant-style dining options, a small library for residents to utilize, telephones in each room for easy communication with loved ones, transportation arrangements (non-medical), transportation to doctors' appointments available as needed, a wellness center for residents' health and well-being needs, and Wi-Fi/ high-speed internet access throughout the community.
Care services provided at Heartland of Marion include 24-hour call system availability for assistance when needed, 24-hour supervision to ensure the safety and well-being of residents at all times. Additionally included are activities of daily living assistance such as help with bathing and dressing if required by any resident. Assistance with transfers is available to those who may have mobility challenges. Special dietary needs are accommodated including diabetes diets. Meal preparation and service is provided by staff members trained to meet senior's dietary requirements.
Medication management is offered by trained staff members who ensure that residents receive their medications as prescribed. A mental wellness program is available to support the emotional well-being of residents. Transportation arrangement services are offered for non-medical purposes as well.
Heartland of Marion provides various activities for residents to engage in such as concierge services which help coordinate outings or events outside the community setting. Fitness programs are available for those who wish to stay active and healthy. Planned day trips are organized for residents to explore the local area and enjoy new experiences. Resident-run activities give residents the opportunity to contribute to the community and socialize with fellow residents. Scheduled daily activities ensure that there is always something for residents to participate in and enjoy.
Heartland of Marion benefits from its proximity to several amenities. There are 3 cafes, 4 parks, 9 pharmacies, 40 physicians, 21 restaurants, and 5 transportation options all conveniently nearby. Additionally, there are 18 places of worship located in the vicinity for residents who wish to practice their faith.
Overall, Heartland of Marion is a well-equipped assisted living community that offers a variety of amenities and care services tailored to meet the needs and preferences of its residents.
Heartland Of Marion is located at 400 Barks Road West, Marion, OH 43302 in Union County, Ohio
Heartland Of Marion on seniors.fyi includes 6 photos including images showing interior, dining, clouds, trees, building, landscaping, nursing home, bedroom, and more.
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