Winchester Terrace

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Winchester Terrace Winchester Terrace Winchester Terrace

Winchester Terrace

70 Winchester Road, Mansfield, OH 44907

For more information about senior living options: (844) 490-3973

3 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro Some of the staff were very friendly and cooperative, showing genuine care towards the residents.
  • pro After moving to her home, she is doing much better and receiving the support she needs.
  • pro The staff demonstrated a willingness to help when they were approached about concerns.
  • pro The communication with some staff members was effective, leading to positive interactions.

Cons

  • pro The staff at Winchester Terrace often lacked communication, as different employees were unaware of previous conversations regarding care issues.
  • pro A significant amount of the resident's clothing went missing during a room transfer, and despite repeated inquiries, the facility provided minimal updates on the lost items.
  • pro There was a lack of attention to the resident's needs, as she went without help for three days.
  • pro The cleanliness of the facility was inadequate, with unwashed floors in the resident's room.
  • pro The promised physical therapy sessions were not being administered consistently, necessitating family intervention to ensure care was provided.
  • pro Overall activity options for residents appeared limited and not sufficiently engaging beyond basic necessities.

Review

The experience of placing a loved one in a care facility is often fraught with anxiety, particularly when the setting does not meet expectations. For one family, their time at Winchester Terrace was marked by numerous challenges and frustrations that ultimately led them to take their mother out of the facility and bring her into their home. The family's reflections shed light on various aspects of the care provided—and not provided—during a particularly trying period marked by the ongoing pandemic.

Communication proved to be a significant hurdle during their time at Winchester Terrace. When discussing concerns or issues with staff members, they found it frustrating that continuity seemed lacking; reaching someone who was aware of prior conversations was rare. Each phone call yielded a new representative who frequently lacked knowledge about past interactions, which made it difficult for the family to ensure that their concerns were being addressed promptly and effectively. This inconsistency contributed to an overall sense of unease regarding their mother's care.

Additionally, the family's experience with missing clothing highlighted potential lapses in personal item management within the facility. During the moving process necessitated by pandemic protocols, almost half of the patient's clothing went unaccounted for—a distressing outcome for both her and her family members. Although staff claimed they had located some items, this amounted to only a small fraction of what had been lost. The assurances given regarding further searches remained unfulfilled, as no further communication came from staff despite repeated inquiries from concerned family members.

Perhaps most alarming was the lack of attention paid to their mother's basic needs while she resided at Winchester Terrace. Having laid in her room unattended for three days without assistance underscored serious inadequacies in caregiving practices at that time. It became apparent that without active oversight from her family—who consistently checked in on her wellbeing—the necessary support might have never materialized. For families considering such facilities, this reality serves as an important reminder about maintaining vigilance regarding loved ones' care.

Furthermore, there were significant discrepancies between what was promised and what was delivered concerning physical therapy appointments. Their mother had been scheduled for therapy sessions twice daily; however, it became clear over time that these appointments were not being fulfilled as intended. The family placed considerable effort into monitoring these services to ensure that therapy took place and communicated directly with staff to confirm treatment plans—a necessity rather than an option due to poor follow-through on promised services.

While certain individuals on staff demonstrated friendliness and cooperation throughout this challenging process, there appeared to be an inconsistent standard among caregivers at Winchester Terrace. Some employees genuinely seemed committed to providing high-quality care; however, others did not exhibit similar dedication or responsiveness—leading to varying levels of service based largely on who happened to be attending their mother at any given time.

Lastly, environmental factors also contributed negatively to their perception of quality within Winchester Terrace's facilities themselves. Cleanliness became a concern; areas such as flooring in patient rooms showed signs of neglect that detracted from an otherwise supportive atmosphere crucial for recovery and comfort during residency periods diminished even further by pandemic conditions. Activities beyond essential care like therapy sessions or bathing were sorely lacking—something evidently exacerbated by restrictions put in place due to COVID-19 but nonetheless indicative of limited engagement opportunities available for residents overall.

Ultimately, this family's account serves as both a cautionary tale and an insight into real-life experiences faced by many navigating similar circumstances during times when health crises complicate caregiving environments significantly across various sectors worldwide today—including nursing homes and assisted living facilities like Winchester Terrace itself—highlighting critical areas where improvement remains necessary for optimal resident care going forward.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Winchester Terrace in Mansfield, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where seniors can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to help residents get around conveniently, while a fully equipped computer center allows them to stay connected with their loved ones.

Residents can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are also accommodated to ensure that everyone's nutritional needs are met. A fitness room is available for those who wish to exercise and maintain their physical health.

The assisted living apartments at Winchester Terrace are fully furnished, providing a comfortable living space for residents. Each apartment has its own private bathroom and kitchenette, offering convenience and privacy. Housekeeping services are provided to keep the apartments tidy.

For leisure activities, there is a gaming room, small library, and outdoor space where residents can relax and socialize. Wi-Fi/high-speed internet is available throughout the community for easy internet access.

In terms of care services, Winchester Terrace provides 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is also available when needed. The community offers specialized care for seniors with diabetes diet requirements and other special dietary restrictions. Medication management and mental wellness programs are provided to support residents' overall health.

Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments. Move-in coordination helps new residents settle in smoothly. A wellness center is available on-site to cater to any healthcare needs that may arise.

Winchester Terrace is situated in close proximity to various amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This convenient location allows residents easy access to the services and activities they need.

With its comprehensive amenities and care services, Winchester Terrace provides a warm and inviting community for seniors to thrive and enjoy their golden years.

Nearby Places of Interest

This part of Mansfield, Ohio offers a convenient and diverse range of amenities for senior living. With multiple family restaurants within a short distance, residents can enjoy a variety of dining options. There are also several physicians' offices nearby, providing easy access to healthcare services. Pharmacies are located within close proximity for medication needs. Places of worship offer spiritual fulfillment, while hospitals are readily available for any medical emergencies. Cafes provide opportunities for socializing, and parks offer outdoor recreation opportunities. Transportation services such as U-Haul are easily accessible for any moving or storage needs. Overall, this area provides a comfortable and well-rounded environment for seniors to live in peace and convenience.

Restaurants

  • Mansfield Family Restaurants (0.3 miles)
  • Uncle John's Place (1.5 miles)
  • V&M Family Restaurant (1.6 miles)
  • Park 116 (1.6 miles)
  • Hudson and Essex (1.7 miles)
  • The Phoenix Brewing Company (1.8 miles)
  • China Town (2 miles)

Physicians

  • ReVision LASIK and Cataract Surgery (0.8 miles)
  • Mansfield Dermatology (1 miles)
  • Padival P MD FACC (1.1 miles)
  • Anesthesia Associates of Mansfield (1.1 miles)
  • Dr Raymond Baddour (1.2 miles)
  • Mansfield Plastic Surgery (1.3 miles)
  • Mansfield Family Practice (1.3 miles)

Pharmacies

  • Good Neighbor Pharmacy (1.1 miles)
  • Medicine Shoppe (1.1 miles)
  • Rite Aid (1.2 miles)
  • CVS Pharmacy (2 miles)
  • Kroger Pharmacy (2.3 miles)
  • Walgreens (2.7 miles)
  • CVS Pharmacy (3 miles)

Places of Worship

  • Foursquare Gospel Church (1.2 miles)
  • Apostolic Church of Christ (1.4 miles)
  • First United Methodist Church (1.6 miles)
  • St Luke's Lutheran Church (1.7 miles)
  • Apostolic Christian Church (1.7 miles)
  • Linden Road Presbyterian Church (2.3 miles)
  • Hanley Road Baptist Church (3 miles)

Hospitals

  • Kindred Hospital Central Ohio (1.4 miles)
  • Kindred Healthcare (1.4 miles)
  • Medcentral Health System (1.4 miles)

Cafes

  • Starbucks (2.3 miles)
  • Tim Hortons (3.4 miles)

Parks

  • Gorman Nature Center (3.4 miles)

Transportation

  • U-Haul Neighborhood Dealer (4 miles)

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