Winchester Terrace
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70 Winchester Road, Mansfield, OH 44907
For more information about senior living options: (844) 490-3973
The Winchester Terrace staff are described as genuinely caring about the residents. Winchester Terrace is a beautiful facility with an exceptional, compassionate staff who go above and beyond for the residents. The therapy department is top notch. The physical therapy staff at the facility is fantastic. The staff seem to genuinely care about the residents. They provide superior care and service, improving residents' quality of life. The maintenance staff consistently go the extra mile, asking if residents need anything or can be helped.
They never answer the phones there. The staff are rude and unprofessional, with concerns about possible discrimination. The facility is described as a dump and not fit for anyone's loved one. Some STNAs are amazing, but other nurses let residents suffer and die alone. The place suffers from neglect: residents wait hours for help, clothing is lost, and rooms aren't kept clean. The rooms and equipment are old or broken, and maintenance and coordination are lacking. The leadership and administration are unprofessional, desensitized, and do not follow up on concerns. They advise not to send loved ones there, describing it as the worst nursing home due to short staffing and neglect.Winchester Terrace in Mansfield is a facility best suited for families prioritizing rehabilitation potential and moments of genuinely caring interaction, especially when a short-term recovery stay is planned. It can work for someone who needs skilled therapy and appreciates staff kindness on a day-to-day basis, but it is not universally reliable. Those who place a premium on consistently responsive daily care, spotless conditions, and unambiguous communication should consider alternatives. The decision hinges on whether the primary goal is active therapy and a compassionate touch during transition, or rather steady, predictable daily support with tightly managed operations.
The strongest, most actionable positives lie with the therapy program and certain staff members who demonstrate real dedication. Several reviews highlight a therapy department that delivers meaningful progress - sit-to-stand ability, walker use, and practical mobility gains for residents who previously could not move safely. In some cases, the aides and therapy team are described as attentive and thorough, and even the maintenance staff is noted for checking in and offering help. For families seeking short-term rehab after a hospital stay, Winchester Terrace can be a place where progress is possible when therapists and nurses are consistently engaged and there is watchful family oversight guiding the plan of care.
Yet the downsides are not small or isolated. The facility's reputation is marred by repeated, highly specific complaints about responsiveness and communication failures. Front-desk and nursing delays, long waits for help after call lights, and reports of rooms and equipment in poor condition recur across multiple accounts. There are serious allegations about staff inconsistency, with some caregivers praised while others are blamed for neglect or indifference. Several families recount experiences of lost clothing, unaddressed basic needs, and rooms that feel dated or poorly maintained. Leadership interactions are described by some as unprofessional or even bullying, and a pattern of insufficient follow-through on concerns raises questions about reliability and safety.
Those pros and cons are not merely academic. The positive therapy outcomes can significantly offset, for some residents, the emotional and logistical burden of a difficult transition, particularly when a resident is motivated to regain independence and mobility. However, the negative experiences - especially chronic under-response to call lights, variability in care quality, and perceived leadership missteps - have real consequences for safety, dignity, and overall peace of mind. Families must weigh the potential for genuine rehab gains against the risk of feeling unheard or neglected when needs arise. In practical terms, this means a careful pre-admission screening, explicit expectations with the care team, and a plan for close, ongoing oversight once the resident is admitted.
For those considering Winchester Terrace, concrete questions will determine the staying power of the positives. Ask about staffing ratios on day and night shifts, the process for escalating concerns, and how quickly therapy goals are reviewed and adjusted. Request to speak with current residents' families about what a typical day looks like, and insist on a written care plan that specifies therapy frequency, med administration procedures, and how call lights are managed. Visit with a specific focus on cleanliness, room condition, and laundry procedures; verify recent maintenance requests and whether repeated issues have been resolved. If the answers align with a strong, systems-driven approach - robust communication, consistent care, and demonstrated accountability - the facility can be a viable option for rehab-focused care.
The bottom-line recommendation is decisive. Winchester Terrace offers potential for meaningful rehabilitation and compassionate, attentive moments from portions of the staff, but the recurring, high-contrast reports of neglect, delay, and leadership shortcomings cannot be ignored. For families where safety, consistent responsiveness, and clean, well-maintained environments are non-negotiable, exploring alternatives is strongly advised. For those whose primary objective is short-term recovery in a setting with capable therapy and sincere caregiver engagement - provided thorough oversight is maintained and risks are actively managed - Winchester Terrace can be considered, but only with a clear plan, rigorous monitoring, and an explicit commitment to measurable improvements in care quality.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Winchester Terrace in Mansfield, OH is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community boasts a beauty salon where seniors can pamper themselves, as well as cable or satellite TV for their entertainment needs. Community operated transportation is available to help residents get around conveniently, while a fully equipped computer center allows them to stay connected with their loved ones.
Residents can enjoy delicious meals in the elegant dining room, which offers restaurant-style dining. Special dietary restrictions are also accommodated to ensure that everyone's nutritional needs are met. A fitness room is available for those who wish to exercise and maintain their physical health.
The assisted living apartments at Winchester Terrace are fully furnished, providing a comfortable living space for residents. Each apartment has its own private bathroom and kitchenette, offering convenience and privacy. Housekeeping services are provided to keep the apartments tidy.
For leisure activities, there is a gaming room, small library, and outdoor space where residents can relax and socialize. Wi-Fi/high-speed internet is available throughout the community for easy internet access.
In terms of care services, Winchester Terrace provides 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily activities such as bathing, dressing, and transfers is also available when needed. The community offers specialized care for seniors with diabetes diet requirements and other special dietary restrictions. Medication management and mental wellness programs are provided to support residents' overall health.
Transportation arrangements can be made for non-medical purposes as well as for doctors' appointments. Move-in coordination helps new residents settle in smoothly. A wellness center is available on-site to cater to any healthcare needs that may arise.
Winchester Terrace is situated in close proximity to various amenities including cafes, parks, pharmacies, restaurants, places of worship, hospitals, and physicians' offices. This convenient location allows residents easy access to the services and activities they need.
With its comprehensive amenities and care services, Winchester Terrace provides a warm and inviting community for seniors to thrive and enjoy their golden years.
This part of Mansfield, Ohio offers a convenient and diverse range of amenities for senior living. With multiple family restaurants within a short distance, residents can enjoy a variety of dining options. There are also several physicians' offices nearby, providing easy access to healthcare services. Pharmacies are located within close proximity for medication needs. Places of worship offer spiritual fulfillment, while hospitals are readily available for any medical emergencies. Cafes provide opportunities for socializing, and parks offer outdoor recreation opportunities. Transportation services such as U-Haul are easily accessible for any moving or storage needs. Overall, this area provides a comfortable and well-rounded environment for seniors to live in peace and convenience.
Winchester Terrace is located at 70 Winchester Road, Mansfield, OH 44907 in Richland County, Ohio
Winchester Terrace on seniors.fyi includes 3 photos including images showing interior, dining, building, entrance, trees, living room, and more.
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