Lost Creek Health Care And Rehabilitation Center
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804 South Mumaugh Road, Lima, OH 45804
For more information about senior living options: (844) 490-3973
The workers here have a lot of heart. The physical therapist and occupational therapist at Lost Creek are described as a marvelous and wonderful group of people. The nursing staff are knowledgeable about medications and take time to explain each one until residents understand. Housekeeping keeps rooms clean and is warm, friendly, and dedicated to residents' well-being. Management is described as a great group of people who take time to explain how things are done. One reviewer called Lost Creek a gem and would trust it for their mother or father. Another reviewer noted the staff are overly accommodating and treat residents like royalty. The therapy at Lost Creek is praised as among the best around. A reviewer reported that Lost Creek helped them significantly during rehab after surgery. A family member stated they like the services at Lost Creek.
The staff are rude and abusive toward residents. The resident did not receive physical therapy for three months because they were never evaluated and insurance required prior authorization. The room had multiple broken items and poor maintenance (leaky sink, closet door falling off, unfinished painting, blood-stained curtains, dirty floors). The kitchen serves unhealthy food for someone with type 2 diabetes. Maintenance and the social worker staff yell about room restrictions from day one. The staff bond against residents, creating a hostile environment. The local ombudsman was biased and dismissed complaints due to friendship with the social worker. The facility wasted three months of Medicaid payments with no therapy delivered. The resident's health worsened after hospitalization, indicating inadequate care. Calls were not returned and there was excessive nighttime noise. A resident waited hours for pain medication because nurses were unavailable. Billing practices were alleged to involve deception about invoices and delayed or avoided payments.Lost Creek Rehabilitation Center in Lima, Ohio is a facility that elicits a wide range of experiences from its residents and their families. Some residents describe deeply troubling conditions and troubling gaps in care, while others recount moments of genuine help from certain staff members. One resident, Randall Loomis, paints a particularly stark picture: three months elapsed without physical therapy for a heart attack because no one had properly evaluated his condition and because UnitedHealthcare required prior authorization that was not obtained in a timely fashion. Loomis also describes a room in disrepair - ten broken items, from a leaky sink to a closet door that fell off, unfinished painting, blood-stained curtains, and housekeeping that did not keep the floors clean. He characterizes the environment as unsafe and inconsistent with the level of care he expected.
Beyond the physical state of the facility, a number of reviewers allege a hostile and disorganized social climate among the staff. Several accounts describe rude and abusive interactions with department heads, with some noting that many of the staff are women who tend to bond in groups and "team up" against residents. Complaints about communication abound - residents say calls are not returned, and some report loud, nighttime noise from residents with TVs on or other disturbances that disrupt rest. The sense of miscommunication extends to care planning and room restrictions, with some residents saying staff yelled or behaved in an unprofessional manner from the first day of their stay. One review even contends that the local ombudsman was biased, dismissing complaints in part because of a friendship with a social worker at the facility.
The condition of the living environment itself is a recurring concern. Reports range from leaky plumbing and broken furniture to unfinished paint and supposed sanitary issues. One reviewer emphasizes the cleanliness problems and the perceived neglect of basic upkeep, while another notes a contrast between the appearance of the space and the quality of care they received elsewhere in the same facility at different times. The dining experience is tagged as problematic for residents with type 2 diabetes, with specific complaints about the menu being unhealthy and inconsistent, such as milk being served without cereal or cereal served with no milk. A separate reviewer describes what they view as "abuse" from the kitchen staff for these and related diet concerns.
Financial and administrative frustrations also surface in several accounts. Some residents claim that Medicaid payments were wasted or not properly accounted for, resulting in delays or gaps in essential therapies. A reviewer mentions an ongoing dispute over invoicing and payment, with one person named "Lance" allegedly making inconsistent claims about communications after a payment dispute. The sense conveyed is that the administrative side of Lost Creek can be opaque and frustrating, compounding the stress many residents already feel about their health and daily care.
Amid the negativity, there are threads of praise that surface from other reviewers. A number of residents and family members speak highly of the therapy department, especially the physical and occupational therapists, who are described as knowledgeable, caring, and effective. In some entries, therapists are singled out as a bright spot, with one reviewer extolling the therapists as the best they had worked with in decades of personal experience and another noting that the therapy team was "truly a marvelous and wonderful group of people." Nursing staff are also portrayed in positive terms in some recollections, praised for medication education and for taking time to explain what each medication does. Housekeeping and management receive similar commendations in certain reviews, with statements that rooms were kept clean and that staff took the time to explain procedures and policies.
The overall sentiment across the collection of notes is clearly mixed. Some reviewers describe Lost Creek as a place of genuine care and professional, responsive staff, calling it a "gem" and expressing willingness to return for future care. Others, however, view the facility as a hazardous or neglectful environment where patient needs are not prioritized, where basic amenities fail, and where communication and accountability are severely lacking. The presence of both types of experiences - strong, positive interactions with therapists, nurses, and housekeeping in some cases, and harsh, frustrating, and even dangerous-sounding deficiencies in others - suggests a complex and inconsistent operational reality at the facility.
In sum, Lost Creek Rehabilitation Center appears to be a facility of paradoxes. For some residents and families, it offers dedicated therapists, capable nursing staff, and attentive support that makes a meaningful difference in recovery. For others, it presents serious concerns about timely access to therapy, room and facility maintenance, meal planning for diabetes, nighttime quiet, and the integrity of complaint channels and oversight. The range of feedback underscores how variable experiences can be within the same center, and it highlights the importance of independent assessments, careful monitoring, and proactive communication for anyone considering care at Lost Creek.
70 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Lost Creek Health Care And Rehabilitation Center is an assisted living community located in Lima, OH. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
For the convenience and enjoyment of our residents, we provide a beauty salon where they can receive professional hair care services. We also offer cable or satellite TV for entertainment purposes. Community-operated transportation is available to help residents with their mobility needs. Our computer center allows residents to stay connected with their loved ones and engage in online activities.
Meals are served in our spacious dining room, providing restaurant-style dining experiences. Residents can enjoy delicious and nutritious meals prepared by our experienced culinary team. For those who prefer a more private dining experience, kitchenettes are available in the apartments.
We understand the importance of physical fitness, which is why we have a fitness room equipped with various exercise equipment. Our gaming room provides opportunities for socialization and leisure activities. Residents can spend time outdoors in our beautiful garden or utilize the outdoor space for relaxation.
Housekeeping services ensure that the living environment remains clean and tidy at all times. Move-in coordination helps new residents settle into their new homes seamlessly. Private bathrooms offer added privacy and convenience.
Our small library provides access to books for recreational reading or educational purposes. Residents have access to a telephone to keep in touch with family and friends. Non-medical transportation arrangements are available, including transportation to doctors' appointments.
Wellness is prioritized through our wellness center, where residents can participate in health programs and activities. Wi-Fi/high-speed internet is accessible throughout the community.
Our care services include 24-hour call systems and supervision to ensure round-the-clock support for residents. Assistance is provided with daily activities such as bathing, dressing, and transfers. We also specialize in diabetes diets for those who require it. Medication management ensures that residents take their prescribed medications on time. Mental wellness programs are offered to promote emotional well-being.
Dining at our community caters to special dietary restrictions, ensuring that all residents' nutritional needs are met.
Various activities are organized daily, including fitness programs and resident-run activities. Our concierge services assist with any additional needs or requests. Planned day trips and scheduled activities provide opportunities for socialization and entertainment.
With 2 cafes, 2 parks, 3 pharmacies, 33 physicians, 19 restaurants, 2 transportation options, 16 places of worship, and 6 hospitals nearby, residents have easy access to essential amenities and services.
At Lost Creek Health Care And Rehabilitation Center, we strive to provide a comfortable and caring environment where residents can enjoy their lives to the fullest. We ensure their physical well-being through our amenities and care services while promoting socialization and engagement through various activities.
Lost Creek Health Care And Rehabilitation Center is located at 804 South Mumaugh Road, Lima, OH 45804 in Allen County, Ohio
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