The Laurels Of Hamilton

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  • Interior

    A cozy bedroom with a bed, chair, and natural light coming through the window.

  • Decor

    A cozy and well-lit bedroom featuring a bed with a bedside table, lamp, and a view outside.

  • Living Room

    A cozy living room setup featuring comfortable chairs, a wall-mounted television, and wooden flooring.

  • Building

    An office building featuring a welcoming entrance and clear signage.

  • Trees

    A serene outdoor patio area with benches and lush greenery under a clear blue sky.

  • Windows

    An elegant dining room with chandeliers, wooden floors, and multiple tables and chairs.

  • Office

    A well-lit reception area with a wooden desk and a welcoming atmosphere.

The Laurels Of Hamilton

Information last verified:

2923 Hamilton Mason Road, Hamilton, OH 45011

For more information about senior living options: (844) 490-3973

4 from 97 reviews
5 stars
67
4 stars
4
3 stars
3
2 stars
4
1 stars
19

Overall Review of The Laurels Of Hamilton

Pros

  • pro Josh, the admissions coordinator, is amazing and quickly finds answers.
  • pro The area around Laurels of Hamilton is great.
  • pro Laurels of Hamilton’s staff are welcoming, helpful, and care deeply about residents.
  • pro The staff are wonderful and have caring attitudes.
  • pro The administration team is caring, compassionate, and respectful.
  • pro The therapy team is amazing and helps residents recover.
  • pro The meals were pretty good and the kitchen staff tried to accommodate dietary needs.
  • pro Katie is helpful and a great ambassador to the community.
  • pro Laurels of Hamilton is a wonderful place with friendly, professional staff.
  • pro Daniel Morgan is a great guy and the environment is positive.

Cons

  • pro The Laurels of Hamilton is described as unsafe, poorly staffed, and not well maintained.
  • pro The staff are often unprofessional and neglect residents’ safety and health.
  • pro Residents see doctors only weekly, with prescriptions taking days to fill.
  • pro The administration is accused of ignoring concerns and threatening to throw residents out.
  • pro The facility is plagued by a roach infestation and overall cleanliness problems.
  • pro There is a theft problem and staff have walked out, leaving residents uncared for.
  • pro The place is not a safe environment for anyone and should be shut down.
  • pro Management is extremely understaffed, leading to long wait times and missed care.
  • pro Privacy violations and inadequate medical treatment have been reported, contributing to distrust.
  • pro Communication with families is poor, making it difficult to obtain updates about loved ones.

Review

The Laurels of Hamilton is best suited for families seeking a rehab-focused setting where dedicated admissions support and a compassionate, person-centered staff can help a loved one regain strength and independence. The community works best for residents who respond well to hands-on therapy and who appreciate a front-line team that appears genuinely invested in daily progress. The building’s feel is modern and welcoming, and several reviewers credit strong therapy and nursing care when things run smoothly. This is not a venue for those who require unwavering, 24/7 nursing oversight, flawless safety records, or pristine, distraction-free operations at every hour. Families should enter with the expectation that outcomes can hinge on which shift is present and how well administration maintains staffing and accountability.

Those who may want to consider alternatives are families with high-stakes safety or medical concerns. Multiple accounts describe chronic understaffing, long delays for call buttons, and gaps in immediate medical attention. Reports of disorganization, miscommunication, and even privacy violations create real apprehension for anyone with a loved one who needs reliable monitoring or quick responses in emergencies. The facility’s maintenance and housekeeping issues, roaches and aging infrastructure cited by critics, underscore a risk profile that can overwhelm residents with complex needs. Prospective families should also be cautious if consistency and predictable daily routines are nonnegotiables; the experience appears to swing markedly by shift, with some staff described as rude or disengaged on certain days.

The strongest positives center on the people delivering care. Several reviewers flag the admissions team, particularly Josh, as trustworthy, responsive, and forthright, an essential asset when navigating transitions. The therapy program earns frequent praise for progress and motivation, with therapists and nurses sometimes described as “family-like” in their care. Administrative leaders, Lori and Christi, are noted for wrap-around care, clear communication, and hands-on involvement that helps families feel informed. When the environment is operating at its best, residents benefit from attentive clinical staff, engaged therapy, and regular updates that make families feel connected and reassured about progress and safety.

Conversely, the most destabilizing factors are staffing gaps, inconsistent response times, and episodes that cross the line from mismanagement to overt neglect. Accounts of failure to wake residents for meals or meds, delays in treatment, and frequent staff changes create genuine safety concerns. Several reviews describe rude or inattentive behavior from staff, with some residents left unattended for extended periods or discharged abruptly without clear plans. Maintenance and cleanliness issues, including outdated beds and a roach presence, contribute to an overall impression of a facility that struggles to sustain a consistently high standard across all shifts. There are also troubling anecdotes about privacy violations and disputes over medication decisions, which erode trust and inject family members with the burden of constant vigilance.

How the positives offset the negatives depends heavily on the lens through which one evaluates care. For families prioritizing rehabilitation, therapy-driven recovery, and a communications-enabled admission process, Laurels can deliver meaningful gains. The dedicated therapists and the willingness of certain administrators to engage with families can produce tangible improvements in strength, mobility, and daily function. However, the structural issues, understaffing, inconsistent caregiving quality, and operations that can feel opaque or reactive, limit reliability. The facility’s ability to sustain momentum across all residents, every day, remains the critical question. In practical terms, the care you pay for may be outstanding in good moments and merely adequate in others, which makes risk tolerance and oversight essential.

For families contemplating a move here, the recommended approach is disciplined due diligence and active governance. Schedule multiple visits across different shifts, request to meet the director of nursing and the administrator, and demand transparent staffing rosters and response protocols. Probe concrete examples of med pass accuracy, fall prevention, and escalation to higher-level care when needed. Speak with current residents and family members to gauge consistency and tone across days, not just during tours. Set up a clear plan for ongoing communication, daily or every-other-day updates, with a designated liaison, and insist on a formal care plan that includes milestones, triggers for escalation, and a review schedule with therapy progress. If choosing Laurels, prepare for a rehab-first approach with vigilant oversight, explicit accountability, and contingency plans in case staffing gaps recur. If the priority is unwavering safety, consistent staffing, and pristine operations, broader market options should be explored.

Features

Housing

  • 80 resident community capacity 80 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (24 miles away) Cincinnati Northern Kentucky International (24 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Laurels of Hamilton in Hamilton, OH offers a comfortable and convenient assisted living community for seniors. Our residents can enjoy a wide range of amenities that cater to their individual needs and preferences.

Our community features a beauty salon where residents can get pampered and look their best. They can also relax in our common areas equipped with cable or satellite TV for entertainment. We provide community-operated transportation for easy access to nearby places and appointments. Our computer center allows residents to stay connected with loved ones and engage in online activities.

Meals are served in our dining room, providing restaurant-style dining experience with options for special dietary restrictions. Residents can also enjoy the convenience of having their own kitchenette if they prefer to prepare their own meals. Housekeeping services ensure that their living spaces are always clean and tidy.

Residents have access to various recreational spaces within our community including a fitness room and gaming room. They can also enjoy the outdoors in our garden or outdoor spaces. A small library is available for those who love reading, while a wellness center promotes overall health and well-being.

We offer high-speed internet/Wi-Fi connectivity throughout the community for easy communication and entertainment purposes. Our 24-hour call system ensures that help is always just a button away, providing peace of mind to both residents and their families. Trained staff provides assistance with activities of daily living, bathing, dressing, transfers, and medication management.

A mental wellness program is available to support the emotional well-being of our residents. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments. We have concierge services to assist residents with any additional needs or requests.

Our community organizes various activities such as fitness programs, planned day trips, resident-run activities, and scheduled daily activities to promote social engagement and meaningful interactions among residents.

The Laurels of Hamilton is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, and hospitals, ensuring easy access to various amenities and services in the surrounding area.

Nearby Places of Interest

Hospitals

  • Butler County Medical Center (0.5 miles)
  • Group Health Medical Center (3.7 miles)
  • Fort Hamilton Hospital (3.7 miles)
  • Fort Hamilton Hospital (4.3 miles)
  • Cincinnati Children's Fairfield (4.6 miles)
  • Mercy Health Fairfield Hospital (4.6 miles)
  • Mccullough Hyde Ross Medical (6.7 miles)

Physicians

  • Ear Nose & Throat Specialists (0.5 miles)
  • Hamilton Health Associates (2.1 miles)
  • Walden Ponds Medical Care (2.1 miles)
  • Cincinnati Eye Institute (2.5 miles)
  • Modern Psychiatry & Wellness (3.2 miles)
  • Pediatrics of Hamilton (3.2 miles)
  • Scheidler Medical Preferred (3.3 miles)

Restaurants

  • Popeyes Louisiana Kitchen (0.9 miles)
  • Culver's (1 miles)
  • MacKenzie River Pizza, Grill & Pub (1.3 miles)
  • McDonald's (1.5 miles)
  • Jolly's Drive-In (1.8 miles)
  • McDonald's (2.3 miles)
  • North Second Tap and Bottle Shop (2.5 miles)

Transportation

  • U-Haul Moving & Storage (1.8 miles)

Parks

  • Marcum Park (2.5 miles)
  • Rentschler Forest Preserve Ranger Sta (3.1 miles)
  • Harbin Park (5.1 miles)
  • Winton Woods Cherry Hill Shelter (7.6 miles)

Pharmacies

  • Walgreens (2.7 miles)
  • Walgreens (3.3 miles)
  • Walgreens (3.8 miles)
  • Walgreens (4.1 miles)
  • Walgreens (4.1 miles)
  • CVS Pharmacy (4.6 miles)
  • Walgreens (5.4 miles)

Cafes

  • True West Coffee (3 miles)
  • Starbucks (3.5 miles)
  • Starbucks (6.3 miles)
  • Starbucks (8.8 miles)

Theaters

  • Showcase Cinema de Lux Springdale 18 (6 miles)
  • Holiday Auto Theatre (6.4 miles)
  • AMC West Chester 18 (6.9 miles)

Places of Worship

  • St Anne Episcopal Church (6.3 miles)
  • Four Corners Church (8.4 miles)

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