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4.3 from 50 reviews
5 stars
39
4 stars
2
3 stars
1
2 stars
0
1 stars
8
Overall Review of Valley Oaks Care Center
caveat10 reviews mention this
Staff responsiveness is a flashpoint
Residents disagree sharply on whether staff respond quickly and reliably.
Several reviews describe long waits or missing help when call buttons are used, including reports that no one was found at the nurses station and delayed responses for assistance. Other residents’ families describe staff as attentive and quick, including thank-yous for prompt attention and care. That split shows that day-to-day responsiveness may vary based on the situation and the unit’s coverage.
common14 reviews mention this
Nursing care is a mixed bag
Nursing care gets both strong praise and serious criticism in reviews.
Some reviews highlight nursing and caregivers as professional, caring, and attentive to resident needs. Others report neglect-like experiences, including accounts of patients left in unsafe conditions and concerns about insufficient nursing support. With that range, it’s worth reading reviews closely for the specific kinds of care concerns raised.
caveat6 reviews mention this
Food quality varies by account
Dining reviews range from excellent meals to severe complaints.
Positive comments include praise for specific holiday meals and statements that food is excellent or delicious. On the other hand, multiple negative reviews describe meals as unappetizing or nutritionally inappropriate, including concerns related to diabetic needs and weight changes. The community also offers restaurant-style dining and diet-focused meal options, which may help explain why experiences can differ by resident and diet requirements.
common4 reviews mention this
Therapy is a key support
Rehabilitation therapy is repeatedly mentioned as helpful for recovery.
Several reviews describe rehab or recovery going well, including improvements in health and praise for the therapy team. At least one reviewer also shared a disappointment about rehab progress, showing results aren’t universally consistent. Overall, residents seem to view therapy as a central part of the experience.
caveat3 reviews mention this
The atmosphere feels worn
Reviews frequently mention the facility’s condition and cleanliness.
Some reviewers describe the building as falling apart, depressing, dingy, or smelly. Negative reviews also raise cleanliness concerns such as bedding not being changed promptly and rooms not being properly sanitized. One positive counterpoint mentions a nice environment and murals on the walls, suggesting the look and upkeep may vary across spaces or over time.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
99 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Pittsburgh International (20 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
East End Medical Center (0.5 miles)
C A Cahall MD (1.1 miles)
CAA Health, Behavioral Health, and Dental Centers (1.1 miles)
Doctors On Call (1.2 miles)
Eye Care Associates (1.2 miles)
East Liverpool Speech & Heari Ng Aid Center (1.2 miles)
Valley Oaks Care Center on seniors.fyi includes 4 photos including images showing interior, windows, landscaping, architecture, bedroom, shower, bathroom, physical therapy, and more.
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Healthcare, Rehabilitation, Physical Therapy, and Exercise
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