Valley Oaks Care Center
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500 Selfridge Street, East Liverpool, OH 43920
For more information about senior living options: (844) 490-3973
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Very caring and professional people. Very helpful to meet the needs of the residents that they care for. All staff excellent. Nice environment. Wonderful murals on the walls. Thumbs up to the artist. Great facility with a great therapy team. My uncle is at Valley Oaks and he's doing very well thanks to the loving staff. Food is excellent. Getting better and new employees that care.
The reviewer states the facility does not deserve even one star due to alleged neglect that led to a loved one's death. They allege the staff were negligent, with delays in care and a lack of response that contributed to the death. The facility is described as dingy and smelly, with call lights left on and nurses at the station using their phones. There is severe understaffing and not enough nurses on site. The food is described as awful and often not provided in a timely manner. Bedding is never changed and rooms are barely cleaned and sanitized. Staff are described as rude or degrading, with patients spoken to disrespectfully and not attended to promptly. The only contact number provided makes it hard to reach someone in charge. They would not recommend this place to others.The collection of reflections about Valley Oaks paints a picture of a facility that can be a beacon of compassionate care for some families, while at the same time becoming a source of deep distress for others. Across a wide range of experiences, there is a consistent thread: many residents are treated with kindness, professionalism, and skilled therapy, and family members frequently note tangible improvements in condition, friendly welcomes, and meals that are enjoyed and remembered. Yet embedded in the same set of voices are stark warnings about gaps in staffing, communication, and responsiveness, with at least one devastating account of alleged neglect that ended in death and has driven a family to pursue justice. It is a complex mosaic, reflecting both the strengths and the vulnerabilities of a care environment that serves people in fragile and demanding moments of life.
Several reviews highlight moments of grace and competence that leave a lasting, positive impression. Families describe caregivers who greet them with warmth, help them navigate daily routines, and maintain an atmosphere of respect and attentiveness. One visitor recalls Thanksgiving dinner as delicious and notes that everyone was kind and helpful, turning what could have been a routine family meal into a meaningful shared experience. The sentiment about the staff is often exuberant: "very caring and professional people," "very helpful to meet the needs of the residents," and "great facility with a great therapy team." In these accounts, the staff are seen as the backbone of comfort for loved ones who cannot speak for themselves, with smiles, eager assistance, and a readiness to respond to real-time needs. The therapy teams are singled out as particularly effective, with comments about improving health, mobility, and overall well-being under the care of dedicated professionals.
Beyond direct care, several reviewers emphasize elements of the physical and social environment that contribute to a sense of hope and normalcy. The building is described as a welcoming place, with nice views and murals that brighten the hallways, contributing to a feeling of care that extends beyond medical treatment. Family members notice practical details that matter: a nurse offering a simple act of kindness, such as sharing a cookie with a visitor, or staff who maintain professional behavior even in the midst of heavy workloads. Some reviews note the presence of a vibrant rehabilitation program and a receptiveness to new employees who genuinely care about residents, suggesting a culture that can evolve and improve with steady staffing and committed leadership. Community connections also surface, with references to Veterans Pinning and Remembrance services, a sign that Valley Oaks integrates meaningful community moments into the care experience.
Not all voices align in praise, and several reviews paint a different reality that concerns hospitals' and facilities' most essential responsibilities. A recurring theme is understaffing and insufficient nurse coverage, described by some as a barrier to timely assistance and a source of stress for families. There are explicit complaints about call lights being left on, delays in obtaining needed items, and staff who may be distracted or engaged with their own conversations rather than prioritizing resident needs. Some reviewers recount experiences where the quality of food and daily housekeeping did not meet expectations, with troubling statements about bedding changes, room sanitation, and the consistency of care. In these narratives, the patient experience can be inconsistent, contingent on which shifts are staffed, which aides are available, and how seriously call bells or requests are treated.
A particularly grave thread runs through one family's account of a loved one's death, which they attribute to neglect. The narrative describes a sequence in which a nurse reported favorable progress for the aunt shortly before her death, the family arriving to visit, and then discovering the aunt unresponsive and deceased while looking back at a lapse in responsiveness and observation that the family views as a failure to recognize and respond to acute danger. The family recounts a behind-the-bed call button that could not be accessed quickly, purple discoloration indicating distress, undressed or unattended medications, and a perceived lack of timely intervention. The administrator's actions and subsequent care are described as inadequate by the family, who say their aunt died due to negligence and who are pursuing legal avenues to seek accountability. It is an intensely painful account that cannot be overlooked when considering the overall landscape of experiences at the facility.
Even amid such concerns, there are reminders of positive trajectories and resilience. Several reviewers speak to improvements in patients' conditions and gratitude for staff who "care with smiles on their faces." Some mention that loved ones have seen marked gains in their relatives' health or mobility, and others recount moments of compassionate support that feel deeply personal - therapists who engage with patients respectfully, aides who treat residents with dignity, and families who feel heard when they share fears or questions. The juxtaposition of these hopeful experiences with the more troubling narratives creates a nuanced picture: Valley Oaks can be a place of genuine healing and kindness, yet it also appears to struggle with systemic issues that can profoundly affect outcomes and trust.
Taken together, the reviews suggest a facility that embodies two opposite truths at once. On one hand, Valley Oaks is described as a welcoming environment where residents receive attentive, professional care in many cases, with strong therapy programs, good meals, and a culture that can feel like a supportive community for both patients and families. On the other hand, there are serious concerns about staffing levels, communication, and accountability, including a deeply troubling account of alleged neglect that led to a death and a family seeking justice. Prospective families or partners in care would do well to approach Valley Oaks with a balanced lens: observe firsthand how staff interact with residents, ask detailed questions about nurse-to-patient ratios, inquire about response times to call bells, review inspection reports and complaints, and speak with multiple staff and family members to gauge consistency. In any case, the facility is not defined by a single story, but by a range of experiences that together illustrate the complexities of providing compassionate, dependable elder and rehabilitation care.
99 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Pittsburgh International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Valley Oaks Care Center in East Liverpool, OH offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a beauty salon, where residents can pamper themselves and maintain their personal grooming needs. Residents can enjoy their favorite shows and movies with cable or satellite TV in their private rooms.
Transportation services are provided by the community for non-medical needs, such as shopping trips or social outings. A computer center is available for residents to stay connected with loved ones or explore the internet. Meals are served in a spacious dining room with restaurant-style dining, offering delicious and nutritious options prepared by professional staff.
Residents have access to various recreational activities within the community. They can exercise and stay fit in the fitness room or participate in organized fitness programs. A gaming room provides opportunities for friendly competition and entertainment. Outdoor spaces, including a garden, allow residents to connect with nature and enjoy fresh air.
Valley Oaks Care Center also offers care services to meet individual needs. With 24-hour call systems and supervision, residents can feel safe and secure at all times. Assistance with activities of daily living, such as bathing, dressing, and transfers, is provided by trained caregivers. Medication management ensures that residents take their prescribed medications on time.
The community also focuses on mental wellness through its dedicated program. Special dietary restrictions are accommodated to cater to specific health needs like diabetes diets. Move-in coordination is offered to make the transition smooth for new residents.
Concierge services are available to assist residents with any additional requests or concerns they may have. Planned day trips and resident-run activities keep residents engaged and entertained on a regular basis. Scheduled daily activities offer a variety of options for leisure and socialization.
Valley Oaks Care Center benefits from its convenient location near cafes, pharmacies, physicians' offices, restaurants, and hospitals. This allows easy access to essential services for residents' healthcare needs and social engagement.
Overall, Valley Oaks Care Center provides a well-rounded and comfortable assisted living community with amenities, care services, and a vibrant community life.
Valley Oaks Care Center is located at 500 Selfridge Street, East Liverpool, OH 43920 in Columbiana County, Ohio
Valley Oaks Care Center on seniors.fyi includes 4 photos including images showing interior, landscaping, architecture, bedroom, shower, bathroom, physical therapy, exercise, and more.
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