Brookview Healthcare Center
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214 Harding Street, Defiance, OH 43512
For more information about senior living options: (844) 490-3973
The physical therapists were noted to be good and interested in the residents' progress, showing a commitment to their rehabilitation. Meetings with the head therapist were described as productive, indicating effective communication regarding care. Some staff members displayed caring attitudes and went above and beyond to facilitate window visits for family members, which was greatly appreciated. The facility provided opportunities for outdoor visits at times, showing an effort to connect residents with the outdoors. Positive interactions occurred during most visits, suggesting that there are some dedicated staff members who contribute positively to resident experiences.
The nursing care provided was minimal and inconsistent, leading to frustration for both residents and their families. The administration's communication was unprofessional, with accusations made towards family members instead of addressing concerns collaboratively. Staff rotation during shifts likely increased the risk of exposing residents to different people, compromising continuity of care. There were significant delays in responding to call buttons, indicating understaffing and poor attention to residents' needs. A soiled bedpan was left beside a resident's bed for an entire hour during a visit, highlighting unacceptable hygiene standards. Residents were reportedly not engaged in activities and were neglected when it came to basic personal care like showers and hair washing. The facility's policies regarding outdoor visits appeared overly restrictive and poorly communicated, contributing to a stressful environment for families. Employee behavior often felt adversarial towards visitors rather than welcoming or supportive, creating an uncomfortable atmosphere during visits. Temporary agency staff seemed more caring than regular staff, suggesting inconsistency in the quality of care provided by the facility. Residents were not properly informed about their medical status or treatment plans, causing distress for family members seeking updates.The experiences shared by families regarding the nursing home highlight a complex and often troubling picture of care quality, staff interactions, and overall facility conditions. While some aspects of care provided—particularly physical therapy—were recognized as positive, numerous accounts reveal significant deficiencies in both nursing and aide support. Families expressed gratitude for the dedication of some staff members but felt that inconsistent care levels undermined their loved ones' well-being.
Families related their observations of the physical therapists, noting them to be engaged and interested in their loved ones’ recovery processes. Communication with head therapists was described as satisfactory, though uncertainty surrounding therapy schedules created stress. In stark contrast to the promising outlook on rehabilitation support, other areas of care were reported as minimal or inadequate. Two recurring points were the low quality of food served to residents and a general lack of timely nursing and aide assistance, which raised severe concern about the overall wellness of residents.
Communication challenges loomed large within reviews; frustrations arose from an apparent lack of coordination among staff members regarding residents’ needs. For instance, one family recounted a situation where transportation for a doctor's appointment was poorly managed—resulting in significant delays—which added to their worries about timely medical interventions for their loved one. Additionally, there was criticism aimed at administrative practices; families noted that they were often left feeling disregarded or misled by initial meetings with management who failed to deliver on promises made.
One alarming incident referenced involved a resident believed to have contracted a urinary tract infection (UTI). The process for collecting necessary specimens for diagnosis demonstrated serious lapses in proper hygienic procedures—as residents were left to handle potentially unsanitary tasks without adequate support. Furthermore, delays in administering medication exacerbated concerns surrounding inadequate staffing levels; these situations instigated anxiety not just for patients but also for their visiting families who felt powerless under such circumstances.
Another notable point mentioned was how outdoor visiting guidelines appeared not only ignored but confused within certain shifts—a practice which should have allowed family visits under Ohio regulations during pandemic restrictions. Instead, families reported conflicting information regarding outdoor access and even experienced agitation from staff when trying to maintain communication through open windows during visitations. Such instances fostered feelings of hostility rather than collaboration between families and staff, ultimately contributing to an adversarial atmosphere around visits.
The building’s age presented additional complications; maintenance issues became apparent through complaints about malfunctioning windows that staff struggled to operate correctly—and these mechanical problems sometimes interfered with efforts at maintaining contact during visits. Meanwhile, cleanliness standards drew particular ire: neglected hygiene practices led thus far as leaving soiled bedpans accessible during family visits—a clear violation of expected care protocols that compelled families toward further scrutiny of daily caregiving behaviors.
While some caregivers exhibited compassion and dedication—often coming from agency workers whose temporary status seemed counterintuitive—the prevailing sentiment indicated systemic problems within staffing consistency and professional engagement hindered effective long-term care solutions markedly enervating relationships between family members seeking assurance in their loved one's health journey. Families called attention to how these shortcomings robbed residents not only of necessary physical support but also dignity in daily living activities such as bathing and personal grooming—a stark reminder that compassionate caregiving must be prioritized even amidst operational challenges faced by nursing homes today.
99 resident community capacity
Day ProgramDay programs are important for seniors because they provide a safe and supportive environment where older adults can socialize, engage in activities, receive assistance with daily tasks, and access valuable resources and services. These programs help prevent isolation and loneliness, promote mental and physical well-being, and offer a sense of purpose and community for seniors.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brookview Healthcare Center in Defiance, OH is a skilled nursing facility that offers a range of care services to its residents. With a variety of amenities and convenient nearby facilities, it aims to provide a comfortable and enjoyable living environment for seniors.
The community offers a wide range of amenities to cater to the diverse needs and preferences of its residents. These include a beauty salon, cable or satellite TV, community operated transportation, a computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, private bathrooms, restaurant-style dining, small library, telephone access, transportation arrangement (non-medical), transportation to doctors appointments and a wellness center. The availability of Wi-Fi/high-speed internet ensures that residents can stay connected with their loved ones and have access to information and entertainment.
Care services at Brookview Healthcare Center are comprehensive and personalized. With 24-hour call system and supervision provided by trained staff members, residents can feel safe and secure knowing assistance is readily available when needed. Assistance with activities of daily living such as bathing, dressing and transfers is offered as needed. The community also provides diabetes diets for those requiring special dietary restrictions. Medication management ensures that medication needs are properly addressed. In addition to physical care, mental wellness programs are implemented to support the emotional well-being of residents.
The dining experience at Brookview Healthcare Center is designed to meet individual dietary needs while offering delicious meals. Special dietary restrictions are accommodated for all residents.
Engaging activities are an integral part of life at this assisted living community. Concierge services ensure that residents have access to various amenities and resources within the facility. Fitness programs help promote an active lifestyle for residents who wish to maintain their physical health. Planned day trips allow residents to explore the surrounding area and enjoy new experiences outside the facility. Resident-run activities encourage socialization among peers within the community while scheduled daily activities provide structure and entertainment.
Brookview Healthcare Center is conveniently located near numerous facilities to meet the needs of its residents. Nearby cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship and hospitals offer convenience and accessibility for both residents and their families.
Overall, Brookview Healthcare Center strives to create a warm and caring environment where seniors can receive quality care while enjoying an active and fulfilling lifestyle.
This part of Defiance, Ohio offers a convenient and accessible location with a variety of amenities suitable for senior living. With multiple physicians and healthcare facilities nearby, including ProMedica Defiance Regional Hospital and Urgent Care at Defiance Clinic, residents can easily access quality medical care. There are also several places of worship in the vicinity for spiritual fulfillment. In terms of dining options, there are cafes like Spanky's and restaurants such as Kissner's and Yamato Steakhouse of Japan within close proximity. Pharmacies like Rite Aid and Walmart Pharmacy are available for medication needs. Additionally, parks like Pontiac Park provide opportunities for outdoor recreation and relaxation. Overall, this area offers a well-rounded mix of services to support a comfortable and fulfilling senior living experience.
Brookview Healthcare Center is located at 214 Harding Street, Defiance, OH 43512 in Williams County, Ohio
Brookview Healthcare Center on seniors.fyi includes 4 photos including images showing interior, living room, windows, fireplace, decor, building, architecture, flag, and more.
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