Otterbein Gahanna

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  • Interior

    A cozy and modern living room with a stone fireplace, ceiling fan, and comfortable seating.

  • Decor

    A cozy bedroom with floral decor and natural lighting.

  • Trees

    A quiet residential neighborhood with neatly landscaped houses and a welcoming entrance sign.

  • Dining

    A spacious open floor plan featuring a kitchen and dining area with wood flooring and modern decor.

  • Landscaping

    A cozy patio area with tables, chairs, and a blue umbrella, surrounded by well-maintained landscaping.

  • Bathroom

    An accessible bathroom featuring a walk-in shower, sink, and toilet with safety handrails.

Otterbein Gahanna

402 Liberty Way, Gahanna, OH 43230

For more information about senior living options: (844) 490-3973

3.2 from 45 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
1
1 stars
19

Skilled Nursing Facility

Overall Review of Otterbein Gahanna

Pros

  • pro Otterbein Gahanna is described as feeling like a family gathering due to the staff's warmth and genuine care for the elders.
  • pro The team is welcoming, compassionate, and consistently focused on improving residents' quality of life.
  • pro The facility is clean, updated, and home-like, with attentive medical, nursing, and therapy staff.
  • pro The nurse practitioner and physician are caring and competent, and management listens to and addresses concerns.
  • pro Directors' leadership fosters a positive, healing environment for residents.
  • pro The small-house, family-centered concept is praised for creating a warm, respectful community where elders are honored and well cared for.

Cons

  • pro The facility serves horribly cold food in small portions and has inconsistent delivery of medications.
  • pro Medication timing is inconsistent, causing mood swings and frustration.
  • pro Short staffing leads to long waits for help and delayed care.
  • pro Food delivered to rooms is uncovered and often cold.
  • pro Pain medications are sometimes unavailable or slow to deliver.
  • pro Ozempic is not available on-site and must be delivered.
  • pro Shower access is limited to twice a week due to staffing, indicating broader systemic issues.
  • pro The facility is described as mismanaged and unprofessional, with some reviews calling it a joke.
  • pro Residents experience neglect and harm, including delayed response to call buttons, bedsores, and poor monitoring.

Review

Otterbein Gahanna is best suited for families seeking a truly home-like, small-house senior living experience where elders are treated with warmth and residents can build meaningful relationships with a dedicated, caregiving team. The cottages emphasize privacy, in-cottage laundry, and home cooking, creating a sense of family-centered living that appeals to older adults who value familiarity and personal attention. This model works well for residents who prefer a slower, more intimate pace, where therapists and direct care staff are visible daily and care plans feel personal rather than transactional. It is not the right pick for those needing constant, high-volume medical oversight or a facility with a rigid, centralized nursing model.

Those considering alternatives should pay particular attention to who may require more robust, 24/7 medical management, consistent medication delivery, and immediate, reliable call-button responsiveness. The reviews reveal a pattern of mixed staffing realities: some days deliver attentive, timely assistance, while other periods suffer from short-staffing, delayed help, and inconsistent communication. Families who cannot or choose not to be heavily involved in coordinating care may experience frustration with responsiveness and administrative follow-through. For these readers, facilities with larger care teams, more standardized med administration, and fewer opportunities for care gaps may be a safer choice.

The strongest positives center on the personal, compassionate care that many staff members offer, the genuine leadership shown by administrators, and the therapeutic program. Residents and families frequently praise the small-house design, the visible commitment of therapy teams, and the sense that staff treat elders with respect and dignity. Cleanliness, a welcoming atmosphere, and the homey dining-and-kitchen environment contribute to daily life that feels more like a residence than a hospital. When care teams are engaged and communication is proactive, these elements translate into meaningful peace of mind for families and real comfort for residents.

Yet there is a recurring counterpoint: risk signals tied to staffing and systems. Several reviews describe prolonged waits for assistance, inconsistent medication delivery, and gaps in routine oversight that can leave families worried about safety. Food quality and meal service are cited inconsistently, with some meals deemed satisfactory and others reported as cold or less nutritious. Administrative communication and responsiveness also show variability, with a portion of families reporting difficulty obtaining timely updates or resolution to concerns. Taken together, these cons do not render the community unusable, but they do demand vigilant oversight and frequent, proactive family involvement.

For decision-making, prospective families should verify concrete, current performance metrics before moving in. Schedule direct conversations with the director of nursing and the care leadership to review staffing ratios, shift coverage, and med-pass protocols. Request to see sample menus, meal timing, and policies for dietary accommodations; observe a mealtime for actual service quality; and assess how calls for help are documented and tracked. Inspect the in-cottage laundry setup, room configurations, and private space availability. Ask for recent state survey results, incident reports, and a plan of action for addressing documented deficiencies. A candid tour during active hours will reveal how well the setting supports timely care and open communication.

Ultimately, Otterbein Gahanna rewards families who value a warm, close-knit environment and are prepared to partner actively in care. If the priority is a home-like atmosphere with strong therapy services, respectful treatment by a steady cadre of aides, and a willingness to stay engaged with staff and management, this community can offer genuine quality-of-life benefits. However, for families needing unwavering reliability in med administration, rapid response to call bells, and consistently high staffing levels with predictable operations, exploring alternative communities - especially those with a broader nurse-driven model or higher staffing guarantees - will likely be the prudent course. The decision hinges on balancing the heartfelt, small-house advantages against the realities of staffing and administrative consistency.

Features

Housing

  • 50 resident community capacity 50 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • John Glenn Columbus International Airport (3 miles away) John Glenn Columbus International Airport (3 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Otterbein Gahanna is an assisted living community located in Gahanna, Ohio. Our community offers a variety of amenities to ensure that our residents feel comfortable and at home. Each apartment is fully furnished and includes cable or satellite TV, Wi-Fi/high-speed internet, and a telephone for easy communication. Residents can enjoy delicious meals in our restaurant-style dining room, with special dietary restrictions accommodated. In addition to meals, our staff assists with activities of daily living such as bathing, dressing, and transfers.

At Otterbein Gahanna, we prioritize the mental wellness of our residents. We offer a mental wellness program aimed at promoting emotional well-being and enhancing overall quality of life. Medication management services are also provided to ensure that residents are taking their prescribed medications correctly.

Our community encourages an active lifestyle through resident-run activities and scheduled daily activities. Residents have the opportunity to engage in social events and pursue hobbies based on their interests. For those who prefer outdoor activities, we have beautiful gardens and outdoor spaces where they can relax or take a leisurely stroll.

Convenience is another aspect of our community. We have 4 cafes, 1 park, 10 pharmacies, 9 physicians' offices, 29 restaurants, 7 transportation options, 1 place of worship nearby. This allows residents to easily access various amenities and services within close proximity.

Overall, Otterbein Gahanna provides a warm and caring environment where seniors can receive personalized care while maintaining their independence.

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Nearby Places of Interest

Restaurants

  • Graeter's Ice Cream Gahanna (0.1 miles)
  • Piada Italian Street Food (0.8 miles)
  • First Watch (0.8 miles)
  • Bibibop Asian Grill (1.1 miles)
  • The Barn at Rocky Fork Creek (1.4 miles)
  • Chipotle Mexican Grill (1.7 miles)
  • McDonald's (2.3 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (1.4 miles)
  • CVS Pharmacy (2.1 miles)
  • CVS Pharmacy (2.5 miles)
  • Cross Point Pharmacy (3.6 miles)
  • CVS Pharmacy (3.7 miles)

Parks

  • Thompson Park (2 miles)
  • Civic Park (5.4 miles)
  • John Bishop Memorial Park (5.5 miles)

Cafes

  • Northstar Cafe (2.6 miles)
  • Starbucks (3.3 miles)
  • Fox in the Snow Cafe (3.8 miles)
  • Starbucks (4.7 miles)
  • Panera Bread (5.7 miles)
  • Starbucks (5.8 miles)

Theaters

  • Dreamscape at AMC Easton Town Center (2.7 miles)

Transportation

  • Concourse C (3.3 miles)
  • Concourse B (3.3 miles)
  • TSA Security Checkpoint B (3.3 miles)
  • TSA Pre-Check B (3.3 miles)
  • CMH Passenger Drop-off / Pick-up (3.3 miles)
  • TSA Security Checkpoint A (3.4 miles)
  • John Glenn Columbus International Airport (CMH) (3.4 miles)

Physicians

  • New Albany Family Health (4.1 miles)
  • Mount Carmel Medical Group New Albany (4.1 miles)
  • Taylor Station Surgical Center (4.3 miles)
  • Orthopedic One (4.4 miles)
  • Retina Group (4.8 miles)
  • East Columbus Oral Surgery Specialists (4.8 miles)
  • Ohio ENT & Allergy Physicians (4.8 miles)

Places of Worship

  • Faith Ministries Church (4.1 miles)
  • The Cross Walk Church (5.9 miles)
  • Macedonian Orthodox Cathedral (6 miles)
  • Westerville Christian Church (6.1 miles)
  • St Catharine Church (6.6 miles)

Hospitals

  • Central Ohio Surgical Institute (4.7 miles)
  • Mount Carmel East (4.8 miles)
  • Mount Carmel St Ann's OBGYN Clinic (6.5 miles)

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