Suburban Healthcare And Rehabilitation in North Randall, OH

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Suburban Healthcare And Rehabilitation Suburban Healthcare And Rehabilitation

Suburban Healthcare And Rehabilitation in North Randall, OH

Suburban Healthcare And Rehabilitation is a nursing home community in North Randall, OH.

Information last verified:

20265 Emery Road, North Randall, OH 44128

For more information about senior living options: (866) 208-4318

3.8 from 32 reviews
5 stars
19
4 stars
2
3 stars
3
2 stars
2
1 stars
6

Overall Review of Suburban Healthcare And Rehabilitation

common 13 reviews mention this

Staff compassion varies widely

Residents and families describe staff as caring in some moments and dismissive in others.

Many reviewers praise the staff for being caring, compassionate, helpful, and responsive to residents’ needs. Several also report the opposite experience, saying some nurses and aides were rude, dismissive, or not attentive during care. One reviewer specifically contrasts the helpfulness they saw at a hospital with what they experienced at the facility, while others recommend the DON and floor staff for oversight and communication.

caveat 8 reviews mention this

Cleanliness and odors are a mix

Reviews point to cleanliness concerns, including odors and dirty rooms.

A portion of reviews describe strong urine odors, dirty sheets, and rooms that did not feel clean. Others say the building looks clean and well kept, with no foul smells in hallways and a clean room. Still, several comments raise concerns about issues like dirty bedding, roaches, and dirty items left behind after changes.

caveat 3 reviews mention this

Activities and engagement need work

Residents describe limited day-to-day engagement, especially on certain floors.

One reviewer says there are essentially no activities and no music, calling the environment “dead and cold.” Another describes limited programming on the third floor, with music for only a short time and a calendar that wasn’t being carried out as expected. At the same time, a different review highlights a carnival event with music, food snacks, and games, suggesting activities can be stronger for special occasions.

caveat 6 reviews mention this

Care feels inconsistent on timing

Some reviews mention understaffing and care tasks not happening on time.

Several reviewers describe delays and missed attention, including claims that aides were not doing rounds and that residents were not being checked in on. One review also says the facility was understaffed for long-term care, and another notes calling off and late aid coverage. Food service timing also comes up, with breakfast arriving late in at least one review and meal pickup delays in another.

common 3 reviews mention this

Food comes up as both okay and problematic

Food quality and delivery timing are recurring topics in reviews.

One reviewer says the food is “not bad,” even while describing a poor overall quality of life. Others report problems with dining service, including breakfast arriving nearly an hour late and unsanitary food handling. Another review also mentions delays getting food and difficulty receiving everything ordered from the menu.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 180 resident community capacity 180 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cleveland-Hopkins International (16 miles away) Cleveland-Hopkins International (16 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • CVS Pharmacy (1.2 miles)
  • Rite Aid (1.4 miles)
  • Dave's Supermarket (1.5 miles)
  • Walgreens (1.6 miles)
  • Walgreens (2.1 miles)
  • Rite Aid (2.1 miles)
  • CVS Pharmacy (2.3 miles)

Physicians

  • University Premier Pediatricians (2 miles)
  • Rapid Medical Research (3.1 miles)
  • Senders Pediatrics (4.9 miles)
  • Cleveland Clinic Severance Medical Arts (5.6 miles)
  • University Suburban Health Center (5.7 miles)
  • Cleveland Clinic - Taussig Cancer Center (6.1 miles)
  • Cleveland Clinic - Cole Eye Institute (6.2 miles)

Cafes

  • Starbucks (2.4 miles)
  • Starbucks (4.7 miles)
  • Starbucks (7.9 miles)
  • Starbucks (7.9 miles)

Restaurants

  • Cooper's Hawk Winery & Restaurant (2.5 miles)
  • Olive Garden (2.5 miles)
  • Piada Italian Street Food (2.6 miles)
  • BIBIBOP Asian Grill (3 miles)
  • First Watch (3.1 miles)
  • Tres Potrillos (3.1 miles)
  • Pinstripes (3.1 miles)

Hospitals

  • University Hospitals Ahuja Medical Center (2.7 miles)
  • Cleveland Clinic Children's Hospital Rehabilitation Center (4.8 miles)
  • Cleveland Clinic - W.O. Walker Center (6.1 miles)
  • Louis Stokes Cleveland VA Medical Center (6.6 miles)
  • Hillcrest Labor And Delivery (8 miles)

Theaters

  • Silverspot Cinema (3.2 miles)
  • Cinemark At Valley View And Xd (4.9 miles)

Parks

  • Bedford Heights Reed Park (3.7 miles)
  • Cleveland Metroparks, Bedford reservation (4.1 miles)
  • Coventry PEACE Park (5.4 miles)
  • Solon Community Park (6.7 miles)
  • Sagamore Hills Park (6.8 miles)
  • Anderson Field (7.1 miles)
  • Oakville Road Park (7.4 miles)

Places of Worship

  • Messiah Luth Church of Lyndhurst (6.4 miles)
  • Temple Israel Ner Tamid (6.7 miles)
  • St Clare's Church (6.9 miles)
  • South Euclid United Church of Christ (7 miles)

Frequently Asked Questions

Where is Suburban Healthcare And Rehabilitation?

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