Landerbrook Transitional Care

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  • Interior

    A welcoming lobby featuring a decorative carpet, comfortable seating, and accessibility options.
  • Decor

    A beautifully designed living room featuring a plush sofa and vibrant flower arrangements.
  • Building

    A modern residential building with a charming facade.
  • Architecture

    A beautiful outdoor view featuring a fountain in front of a modern blue building.
  • Windows

    A welcoming lobby area featuring reception desks, floral decorations, and natural light.
  • Lobby

    A stylish and inviting hotel lobby featuring a plush sofa, vibrant floral arrangement, and cozy seating.
  • Hallway

    A vibrant hallway featuring a decorative rug with colorful patterns, leading to a sitting area.
  • Waiting Area

    A modern lobby featuring comfortable seating and vibrant decor.
  • Healthcare

    A physical therapist assisting an elderly man during rehabilitation exercises.
  • Living Space

    A cozy breakfast setup featuring a floral centerpiece and colorful tableware.

Landerbrook Transitional Care

2108 Lander Road, Mayfield Heights, OH 44124

For more information about senior living options: (844) 490-3973

2.6 from 34 reviews
5 stars
11
4 stars
2
3 stars
1
2 stars
2
1 stars
18

Skilled Nursing Facility

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    Overall Review of Landerbrook Transitional Care

    Pros

    • pro The care was excellent.
    • pro The staff were quick to respond whenever the bell was rung.
    • pro The staff couldn't have been nicer.
    • pro The patient felt cared for and loved from arrival.
    • pro The aides never made the patient feel embarrassed.
    • pro The facility is very beautiful.
    • pro PT and OT therapy teams are well staffed with cheerful, skilled professionals.
    • pro The nursing staff were efficient and caring.
    • pro The PT staff did wonders for recovery.
    • pro The facility is attractively decorated and well maintained.
    • pro The therapy department is the best asset of the organization.
    • pro The activities staff provide lively interaction to enliven weakened souls.
    • pro The DON and administrator were professional and caring.
    • pro Right at Home recommended Landerbrook, and the reviewer was glad they did.
    • pro The assistant manager is outstanding.
    • pro The facility does not smell like a hospital.
    • pro Guests could enjoy free tasty coffee.

    Cons

    • pro Understaffing led to a resident's fall and serious complications.
    • pro The in-house doctor ignored pain complaints and accused the patient of seeking pain meds.
    • pro The overall level of care was described as poor quality.
    • pro The staff were rude, and aides were mean and ignorant.
    • pro The food was horrible and greasy, with mashed potatoes served daily.
    • pro Leadership was disorganized and unresponsive; phones were often unanswered and shift changes lacked knowledge transfer.
    • pro Patients were left in bed all day and progress declined due to mismanagement.
    • pro Management and corporate were worse, giving lip service and failing to address concerns.

    Review

    A collage of voices emerges from the accounts, painting a complicated portrait of a set of Northeast Ohio rehab and skilled nursing facilities. Some residents and families describe modern buildings with appealing aesthetics and capable therapy teams, while others recount days of understaffing, miscommunication, and care that wavered between adequate and alarming. The threads run through multiple locations and experiences, but several recurring themes stand out: staffing shortages and response times, the clash between impressive physical therapy and inconsistent everyday nursing care, and worrying lapses in medical oversight and communication that left families anxious about safety and pain management.

    One thread that threads through many reviews is the sense that staffing levels and leadership have a tangible effect on patient safety and experience. In one account, a mother's stay started well but deteriorated after a week as understaffing led to a fall, and a physician allegedly ignored pain complaints and did not issue prescribed medications at discharge. The reviewer concludes that the facility needs a revamp and new oversight, starting with the in-house physician. Similar concerns about staffing show up repeatedly: bells going unanswered, patients spending long hours in bed, and insufficient hands on deck to transfer knowledge across shifts. Another review uses stark language to describe management as disorganized, with claims that calls aren't returned and shifts fail to communicate important changes in a patient's condition. Together, these passages underscore how critical reliable staffing and coherent leadership are to patient outcomes, especially in environments where residents rely on staff for mobility, pain control, and timely care.

    Yet the picture is not uniformly bleak. Several reviewers recount experiences that were highly positive and even uplifting. One person describes a month-long stay where "the care was excellent" and where ringing the bell would reliably bring help. A visitor toured with the director of nursing (DON) and administration and left with the impression of "a very beautiful facility" and "very professional and caring staff." Another account praises the rehabilitation program - especially the physical therapy team - calling them "well staffed with cheerful, skilled professionals" and noting that the therapy staff did wonders for recovery. In those moments, the facility feels like a supportive community where specialized care - PT, OT, and nursing - comes together to enable meaningful improvement.

    Within the same broad swath of facilities, the therapy departments are repeatedly singled out as one of the strongest assets. Reviewers frequently point to physical therapy as a bright spot, sometimes alongside occupational therapy, with praise for dedicated therapists and a sense of tangible progress in mobility and independence. One reviewer mentions that the PT and OT teams were "well staffed with cheerful, skilled professionals," even as other aspects of care struggled. The Activities department also earns affirmative notes, with some reviewers highlighting lively interaction and engagement that can help lift the spirits of patients who are coping with the emotional toll of rehab and illness. Taken together, these comments suggest that, when therapy is well-supported, patients can experience real gains and genuine encouragement.

    Food emerges as a contentious point, oscillating between critical and mildly tolerant across reviews. Some describe meals as "the worst I have ever had" or "horrible and greasy," with recurring complaints about a monotonous menu (potatoes every day) that dampens the overall experience. Other entries acknowledge inconsistency - some days dull and drab, other times offering a sensational dish - yet still manage to separate the therapeutic and emotional needs from the dining experience. In several narratives, food quality becomes a separate focal point where patients and families weigh the importance of nutrition and enjoyment against the broader realities of medical care. The contrast between a facility's exterior beauty or modern amenities and the day-to-day nourishment provided to residents is a stark reminder that a polished building does not guarantee holistic quality of life.

    Careful attention to daily nursing duties and wound or pain management also appears as a major area of concern in multiple accounts. One reviewer describes open wounds and a lack of timely dressing changes, while another reports delays in obtaining prescribed pain medications, forcing a frustrated patient to wait days for relief. There are mentions of patients going without necessary bathing or personal care, prompting families to intervene or advocate for their loved ones. In some stories, families describe a sense of being blamed for speaking up, which compounds the distress of seeing a loved one in discomfort or danger. These elements highlight a critical truth in long-term and post-acute care: even when therapy is effective, gaps in routine nursing tasks and medical oversight can undermine patient safety and trust.

    Phone calls, scheduling, and the flow of information between families, patients, and administration also surface as a frequent pain point. Several accounts reference misdialed numbers, disconnected lines, or management communication that never fully lands with the family or patient. There are mentions of promises made by management that were not fulfilled, and of a lack of consistent handoffs at shift changes that leave families uncertain about their loved one's status. In one notably blunt critique, a reviewer urges readers not to send a loved one to the facility, characterizing the leadership as disorganized and the knowledge transfer between shifts as insufficient. In contrast, some reviewers acknowledge and praise the leadership structure or specific managers who have started to turn things around, suggesting that improvement is possible with the right combination of accountability and staff development.

    Despite the divergent experiences, a few overarching observations connect the threads. When facilities maintain robust therapy programs, responsive nursing care, clear lines of communication, and vigilant oversight, residents and families report meaningful progress, comfort, and gratitude. When staffing lags, communication falters, and leadership appears inconsistent, even the most attractive facilities can feel cold and unsafe. Several reviews acknowledge that newer facilities come with high expectations about the level of care, but they also caution that a beautiful appearance cannot substitute for reliable, compassionate, and timely care. The recurring plea across testimonials is for steadier staffing, proactive management, and a culture that prioritizes patient dignity and safety alongside the impressive therapy offerings and welcoming amenities.

    Features

    Housing

    • 54 resident community capacity 54 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (21 miles away) Cleveland-Hopkins International (21 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Landerbrook Transitional Care in Mayfield Heights, OH is an exceptional assisted living community that caters to the unique needs and preferences of its residents. With a wide range of amenities and care services, Landerbrook provides an environment where seniors can thrive and live life to the fullest.

    Residents at Landerbrook can enjoy various amenities such as a beauty salon for their grooming needs, cable or satellite TV for entertainment, a well-equipped computer center for staying connected with loved ones, and a dining room offering restaurant-style meals. The community also offers a fitness room where residents can engage in physical activities to promote health and well-being.

    For recreational activities, Landerbrook offers a gaming room and small library for leisurely pursuits. There is also outdoor space available where residents can relax amidst beautiful gardens. Additionally, scheduled daily activities and resident-run activities ensure that there is always something engaging happening within the community.

    The care services at Landerbrook are designed to provide round-the-clock support and assistance. A 24-hour call system ensures that help is just a button away, while 24-hour supervision guarantees the safety and security of all residents. Assistance with daily living activities such as bathing, dressing, transfers is readily available. Medication management is also provided to ensure proper administration of medications.

    Landerbrook understands that each resident may have specific dietary requirements or restrictions, which is why special dietary restrictions are accommodated in meal preparation and service. Diabetes diet options are available for those who need it. Furthermore, transportation arrangement services make it easy for residents to schedule non-medical transportation or attend doctor's appointments conveniently.

    Located conveniently near various amenities in Mayfield Heights, Landerbrook boasts 3 cafes, 5 parks, 20 pharmacies, 5 physicians' offices, 22 restaurants nearby. Places of worship are also within close proximity along with theaters and hospitals.

    With its extensive range of amenities, dedicated care services, and convenient location, Landerbrook Transitional Care is the ideal assisted living community for seniors in Mayfield Heights.

    Nearby Places of Interest

    Physicians

    • UH Rainbow Pediatricenter (0.1 miles)
    • Senders Pediatrics (2.9 miles)
    • University Suburban Health Center (2.9 miles)
    • Rapid Medical Research (3.3 miles)
    • Cleveland Clinic Severance Medical Arts (4.5 miles)
    • University Premier Pediatricians (5.1 miles)
    • Chesterland Pediatrics (5.8 miles)

    Places of Worship

    • Temple Israel Ner Tamid (0.7 miles)
    • St Clare's Church (1.4 miles)
    • Messiah Luth Church of Lyndhurst (1.9 miles)
    • South Euclid United Church of Christ (4 miles)

    Restaurants

    • Raising Cane's Chicken Fingers (1.1 miles)
    • Chick-Fil-A (1.3 miles)
    • 5th Avenue Deli (1.8 miles)
    • Wendy's (1.9 miles)
    • Winking Lizard Tavern (2 miles)
    • The Cheesecake Factory (2 miles)
    • Five Guys Burgers & Fries (2.1 miles)

    Pharmacies

    • CVS Pharmacy (1.2 miles)
    • Walgreens (1.3 miles)
    • CVS Pharmacy (1.8 miles)
    • Marc's Stores (1.9 miles)
    • CVS Pharmacy (2.1 miles)
    • Rite Aid (2.1 miles)
    • Discount Drug Mart (2.7 miles)

    Parks

    • Oakville Road Park (1.6 miles)
    • Anderson Field (2.9 miles)
    • Whiteford Park (3.9 miles)
    • Desan Park (4 miles)
    • North Chagrin Reservation (4.6 miles)
    • Coventry PEACE Park (6 miles)
    • Coulby Park (6.4 miles)

    Cafes

    • Starbucks (1.7 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.9 miles)

    Hospitals

    • Hillcrest Labor And Delivery (1.8 miles)
    • University Hospitals Ahuja Medical Center (3.9 miles)
    • Chesterland Medical Center (5.8 miles)

    Theaters

    • Silverspot Cinema (3.5 miles)

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