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The Chateau At Mountain Crest Nursing & Rehab Center in Cincinnati, OH

The Chateau At Mountain Crest Nursing & Rehab Center is a nursing home community in Cincinnati, OH.

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The Chateau At Mountain Crest Nursing & Rehab Center in Cincinnati, OH

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  • Interior

    A reception area with a curved desk and a person working behind it.

  • Outdoors

    A modern cafe building with large windows and outdoor seating, surrounded by trees.

  • Decor

    A clean and organized dining area with several tables and chairs, featuring a kitchenette in the background.

  • Building

    The entrance of a hospital with surrounding trees and bushes in winter.

  • Bedroom

    A hospital room featuring a bed and medical ventilator equipment.

  • Bathroom

    A cozy bedroom with a neatly made bed, adorned with pillows and a bedside lamp.

  • Painting

    People participating in a painting activity during an art class.

  • Healthcare

    A tidy hospital room with a medical bed and attached equipment.

  • Quilt

    A cozy bedroom with a neatly made bed featuring decorative pillows and a floral quilt, accompanied by a warm glowing lamp.

2586 Lafeuille Avenue, Cincinnati, OH 45211

For more information about senior living options: (866) 208-4318

2.5 from 71 reviews
5 stars
18
4 stars
10
3 stars
1
2 stars
2
1 stars
40

Overall Review of The Chateau At Mountain Crest Nursing & Rehab Center

caveat 6 reviews mention this

Cleanliness and hygiene concerns

Several residents and visitors describe dirty rooms and missed basic hygiene.

Multiple reviewers report issues with cleanliness, including dirty floors and bathrooms, unclean toileting, and bedding and room maintenance they felt were not kept up. A few accounts describe hygiene being neglected for long stretches and mention smells or visible grime during visits. Even among critical reviews that focus on care overall, cleanliness is a frequent first impression.

caveat 6 reviews mention this

Communication breaks down

Families describe difficulty reaching staff by phone and getting timely updates.

Several reviewers say phone calls were not answered or were repeatedly transferred without resolution, leaving families unable to check on a loved one. Others describe being unable to get calls returned, particularly when trying to arrange a move or confirm rules for visitation. A few reviews also mention staff reactions that felt dismissive when families did get through.

common 7 reviews mention this

Staff compassion is a highlight

Many reviewers praise caregivers and nurses for being kind and supportive.

Across multiple reviews, residents and family members describe staff as helpful, caring, and respectful, including when dealing with dementia-related situations. Several accounts credit nurses and aides with keeping residents comfortable and with responding in ways that felt supportive to families. A number of positive reviews also mention the facility feeling cleaner at the time of their visits, even when other reviewers were critical.

common 9 reviews mention this

New management turnaround praise

A cluster of recent reviews credits new leadership with improvements.

A substantial set of reviews points to new management as the reason they noticed changes, including a more professional approach and better daily care. Several reviewers specifically describe the campus as cleaner or the staff and residents as better taken care of under current leadership. While this is not consistent across all reviews, it is a recurring thread among the more positive experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 199 resident community capacity 199 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Cincinnati Northern Kentucky International (7 miles away) Cincinnati Northern Kentucky International (7 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Hart Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • Eye Care Associates (1 miles)
  • Seven Hills Women's Health Centers (3.4 miles)
  • Western Family Physicians (4.1 miles)
  • University Hospital Outpatient Building (4.6 miles)
  • Hand Surgery Specialists (4.8 miles)
  • Beers, Ann, Md - St Elizabeth Healthcare Regl (5.4 miles)
  • Beacon Orthopaedics & Sports Medicine (5.6 miles)

Restaurants

  • McDonald's (1 miles)
  • Incline Public House (2.5 miles)
  • Ron's Roost (3 miles)
  • China Food (3.3 miles)
  • Frisch's Big Boy (3.4 miles)
  • Murphy's Pub (3.7 miles)
  • White Castle (3.7 miles)

Places of Worship

  • St Dominic Church (2.7 miles)
  • White Oak Chapel (4.1 miles)

Hospitals

  • Mercy Health - West Hospital Campus (3.5 miles)
  • Good Samaritan Hospital (3.6 miles)
  • The Christ Hospital (4.2 miles)
  • Cincinnati Children's Green Township (4.3 miles)
  • Veterans Hospital (4.3 miles)
  • University of Cincinnati Medical Center (4.5 miles)
  • Cincinnati Children's Hospital Medical Center (4.6 miles)

Parks

  • Washington Dog Park (4.1 miles)
  • Washington Park (4.1 miles)
  • Ziegler Park (4.4 miles)
  • John G & Phyllis W Smale Riverfront Park (4.8 miles)
  • Fernbank Park (6.1 miles)

Cafes

  • The 86 Coffee Bar & Concert Venue (4.1 miles)
  • Deeper Roots Coffee (4.3 miles)
  • Coffee Emporium (4.4 miles)
  • Starbucks (5.5 miles)
  • York Street Cafe (5.9 miles)

Theaters

  • Cinemark (4.2 miles)

Transportation

  • Government Square (4.6 miles)
  • Delta Cargo (6 miles)

Frequently Asked Questions

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