The Chateau At Mountain Crest Nursing & Rehab Center

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  • Interior

    A reception area with a curved desk and a person working behind it.
  • Outdoors

    A modern cafe building with large windows and outdoor seating, surrounded by trees.
  • Decor

    A clean and organized dining area with several tables and chairs, featuring a kitchenette in the background.
  • Building

    The entrance of a hospital with surrounding trees and bushes in winter.
  • Bedroom

    A hospital room featuring a bed and medical ventilator equipment.
  • Bathroom

    A cozy bedroom with a neatly made bed, adorned with pillows and a bedside lamp.
  • Painting

    People participating in a painting activity during an art class.
  • Healthcare

    A tidy hospital room with a medical bed and attached equipment.
  • Quilt

    A cozy bedroom with a neatly made bed featuring decorative pillows and a floral quilt, accompanied by a warm glowing lamp.

The Chateau At Mountain Crest Nursing & Rehab Center

2586 Lafeuille Avenue, Cincinnati, OH 45211

For more information about senior living options: (844) 490-3973

1.2 from 6 reviews
5 stars
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4 stars
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3 stars
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2 stars
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5

Skilled Nursing Facility

Overall Review

Pros

  • pro Some nurses at Mountain Crest Nursing and Rehabilitation are noted to be caring and willing to go the extra mile for patients.
  • pro There have been instances where Rick provided good wound care, contributing positively to a resident's experience.
  • pro Middle management is described as consistently polite when contacted, indicating a level of professionalism.
  • pro A few residents mentioned the presence of caring nurses who they were able to communicate with effectively.
  • pro The facility has seen changes in management, which may bring opportunities for improvement in the future.

Cons

  • pro The staff at the facility displayed unprofessional behavior and treated patients with disrespect and disdain.
  • pro Cleanliness standards in the facility varied significantly, leading to unsanitary conditions for residents.
  • pro Valuable items frequently went missing from patients' rooms, indicating poor security and care.
  • pro Residents often did not receive regular showers or hygiene assistance, leaving them in unsatisfactory conditions.
  • pro Medication administration was inconsistent, with nurses frequently forgetting to call for medication refills.
  • pro There was a lack of engagement and activities for residents, resulting in a depressing environment.
  • pro Communication from management was lacking during critical situations, causing families unnecessary distress and confusion.
  • pro Staff appeared under-motivated and left residents neglected while prioritizing personal distractions over patient care.
  • pro Essential needs, such as proper nutrition and assistance during meals, were routinely overlooked by the staff.
  • pro Overall, the facility could be deemed inadequate and potentially harmful to residents’ well-being and dignity.

Review

The accounts shared by multiple individuals highlight serious deficiencies in the care provided at Mountain Crest Nursing and Rehabilitation, painting a troubling picture of inadequate treatment and disrespect for residents. The overarching theme across these reviews is a pervasive concern for the safety, dignity, and well-being of elderly patients. Witnesses describe alarming instances of rough handling and degrading language directed at vulnerable individuals by both nursing staff and transportation aides. This raises significant questions about the ethical standards upheld by those entrusted with caregiving responsibilities, particularly in environments where some of society's most fragile members reside.

Patients themselves have voiced their frustrations about the lack of attention to medication management. One long-term resident expressed dismay that nurses frequently neglect to administer medications timely, creating an environment rife with uncertainty regarding health management. Although a handful of nurses are commended for their compassion and diligence, this is starkly contrasted against the overall perception that many staff members lack motivation or commitment to providing quality care. The inconsistency in staffing quality further compounds concerns; it has led residents to feel abandoned or neglected on numerous occasions.

Another striking concern pertains to cleanliness and general maintenance within the facility. Family members report floors that go uncleaned, infrequent changes of bed linens, and issues such as theft of personal belongings, suggesting systemic negligence in safeguarding residents’ property and ensuring basic hygiene standards are met. Such conditions foster an atmosphere not only harmful to physical health but also detrimental to mental well-being—leading observers to label the environment as “depressing.” The variety of activities available for residents has been criticized as exceedingly limited, leading many to experience isolation rather than engagement—a glaring oversight given the therapeutic benefits associated with socialization among seniors.

Communication breakdowns have also exacerbated frustrations experienced by families whose loved ones reside at Mountain Crest. One reviewer described how a sudden closure of another facility left them scrambling to locate their family member after being transferred without notification or updates from social services or management personnel. This lack of transparency can lead families into distressing situations while simultaneously undermining trust in caregiving facilities meant to provide security.

The culmination of these concerns creates an unsettling pattern wherein those responsible for caring for elderly patients appear increasingly disconnected from their duty to uphold dignity and respect within care settings. Several reviewers noted incidents where staff were dismissive or contemptuous towards residents—exampled by derogatory language used when referring to individuals who have already suffered greatly due to age-related challenges or illnesses. Such attitudes reflect poorly not only on individual staff members but also raise profound questions about the overall culture permeating through this nursing home facility.

Ultimately, it becomes clear that many believe Mountain Crest Nursing and Rehabilitation falls short not just in meeting basic care standards but also in respecting patient autonomy and rights as dignified human beings deserving compassion. The collective testimony given by patients and families serves as an urgent call for improvement across all levels—from heightened regulatory oversight aimed at ensuring safety within facilities to more rigorous training programs designed specifically around eldercare ethics among those who work directly with this population—and ultimately re-evaluating what it means to genuinely care for our elders in society today.

Features

Housing

  • 199 resident community capacity 199 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Cincinnati Northern Kentucky International (7 miles away) Cincinnati Northern Kentucky International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Chateau At Mountain Crest Nursing & Rehab Center in Cincinnati, OH is a premier assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents.

At The Chateau, residents can enjoy the convenience of a beauty salon, cable or satellite TV, and access to community-operated transportation. A computer center is available for those who wish to stay connected, and the dining room provides restaurant-style dining experiences. The fully furnished accommodations include private bathrooms and kitchenettes for added comfort and convenience.

For recreation, residents can take advantage of the fitness room, gaming room, small library, and outdoor spaces such as gardens. Wi-Fi/high-speed internet is also available for connectivity needs. Housekeeping services ensure a clean and well-maintained living environment.

The care services provided at The Chateau are comprehensive and tailored to meet individual needs. With 24-hour call systems in place, residents can receive assistance at any time. Trained staff members are available around the clock to provide supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that residents receive their medications as prescribed.

The community places an emphasis on mental wellness through its mental wellness program. Special dietary restrictions such as diabetes diets are accommodated in meal preparation and service. Transportation arrangements are made for non-medical purposes as well as transportation to doctors' appointments.

Residents at The Chateau can participate in a variety of activities that cater to their interests and preferences. Concierge services are available to assist with planning day trips or exploring nearby attractions. Fitness programs promote physical well-being while resident-run activities provide opportunities for social engagement within the community. Scheduled daily activities keep residents entertained and engaged.

Located in Cincinnati, OH, The Chateau benefits from its proximity to various amenities in the surrounding area. Cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals are all conveniently located nearby, providing easy access to services and amenities outside the community.

With its comprehensive amenities, care services, and convenient location, The Chateau At Mountain Crest Nursing & Rehab Center is an ideal assisted living community for seniors in Cincinnati, OH.

Nearby Places of Interest

Pharmacies

  • Walgreens (1 miles)
  • CVS Pharmacy (1.1 miles)
  • Hart Pharmacy (1.1 miles)
  • Walgreens (1.3 miles)
  • CVS Pharmacy (2.5 miles)
  • Walgreens (2.9 miles)
  • CVS Pharmacy (3.6 miles)

Physicians

  • Eye Care Associates (1 miles)
  • Seven Hills Women's Health Centers (3.4 miles)
  • Western Family Physicians (4.1 miles)
  • University Hospital Outpatient Building (4.6 miles)
  • Hand Surgery Specialists (4.8 miles)
  • Beers, Ann, Md - St Elizabeth Healthcare Regl (5.4 miles)
  • Beacon Orthopaedics & Sports Medicine (5.6 miles)

Restaurants

  • McDonald's (1 miles)
  • Incline Public House (2.5 miles)
  • Ron's Roost (3 miles)
  • China Food (3.3 miles)
  • Frisch's Big Boy (3.4 miles)
  • Murphy's Pub (3.7 miles)
  • White Castle (3.7 miles)

Places of Worship

  • St Dominic Church (2.7 miles)
  • White Oak Chapel (4.1 miles)

Hospitals

  • Mercy Health - West Hospital Campus (3.5 miles)
  • Good Samaritan Hospital (3.6 miles)
  • The Christ Hospital (4.2 miles)
  • Cincinnati Children's Green Township (4.3 miles)
  • Veterans Hospital (4.3 miles)
  • University of Cincinnati Medical Center (4.5 miles)
  • Cincinnati Children's Hospital Medical Center (4.6 miles)

Parks

  • Washington Dog Park (4.1 miles)
  • Washington Park (4.1 miles)
  • Ziegler Park (4.4 miles)
  • John G & Phyllis W Smale Riverfront Park (4.8 miles)
  • Fernbank Park (6.1 miles)

Cafes

  • The 86 Coffee Bar & Concert Venue (4.1 miles)
  • Deeper Roots Coffee (4.3 miles)
  • Coffee Emporium (4.4 miles)
  • Starbucks (5.5 miles)
  • York Street Cafe (5.9 miles)

Theaters

  • Cinemark (4.2 miles)

Transportation

  • Government Square (4.6 miles)
  • Delta Cargo (6 miles)

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