Oak Pointe Nursing & Rehabilitation

Pros

• The staff at the facility consistently demonstrates love and tender affection towards the residents.
• Family members receive timely updates regarding medication changes and overall well-being, fostering a supportive communication environment.
• The facility is clean, well-maintained, and has a welcoming atmosphere that resembles a home.
• The administration team is praised for their commendable support and management of the facility.
• Visitors feel reassured knowing their loved ones are receiving excellent care and attention both during visits and in their absence.
• Many families trust this facility wholeheartedly, recommending it based on positive past experiences with their loved ones' care.
• The staff treats residents with respect and dignity, ensuring they feel like valued individuals.
• The outdoor grounds are beautifully maintained, offering a pleasant space for residents to enjoy nature during the warmer months.

Cons

• The admissions person seemed very shy and conducted a quick tour, which left a lack of engagement.
• Staff members appeared lackadaisical, contributing to an overall depressing atmosphere in the facility.
• Almost every client was observed to be in bed, which may imply a lack of activity or engagement.
• The facility had a specific pong that detracted from the overall experience during the visit.
• The price of care at Oak Pointe was significantly higher than other facilities in the area, potentially limiting accessibility for some families.

Review

Oak Pointe has garnered a mixed set of reviews from families who have had experiences with the facility, reflecting both positive and negative aspects that prospective residents and their families may want to consider. One reviewer provided heartfelt praise based on their extensive interactions with staff over the years, highlighting the genuine love and tender affection that each staff member consistently showed towards residents. This reviewer emphasized the proactive communication from facility personnel regarding any medication changes or health status updates. Such transparency indicates a commitment to keeping families informed, which is often essential for building trust in care facilities. The positive tone extended beyond just communication; this family member noted instances where they were called to hear good news about their loved ones’ well-being, an aspect that speaks volumes about the community environment fostered at Oak Pointe.

Moreover, the ambiance of Oak Pointe itself was highlighted as a significant advantage. The facility was described as clean, with pleasant aromas and decor reminiscent of a home rather than a clinical setting. According to this review, both the administration team and staff created a caring atmosphere that resonated with visitors during family visits. Such comments suggest that Oak Pointe successfully cultivates not only a supportive living environment but also one where family members can feel peace of mind knowing their loved ones are receiving high-quality care. This particular reviewer expressed unconditional trust in the facility's ability to tend to their family members' needs—a sentiment that many families seek when considering options for long-term care.

In stark contrast, another reviewer reported an unsatisfactory experience during a tour while exploring respite care for their father. Their observations painted a less favorable picture of Oak Pointe’s offerings. They characterized the admissions person as shy and rushed through what they felt should have been a more thorough introduction to the facility's amenities and services. This lackadaisical approach did not resonate well with this visitor; they noted seeing numerous clients in bed, contributing to an overall atmosphere described as depressing rather than welcoming.

The tour guide’s demeanor seemingly contributed to this impression — instead of fostering engagement through warmth and enthusiasm, interactions appeared perfunctory at best. A specific “pong” or odor within the facility deterred this reviewer further from feeling positively about what Oak Pointe had to offer during their visit for potential respite care.

Another review shared a somewhat balanced perspective by illuminating some commendable aspects while acknowledging potential drawbacks. While cleanliness mirrored that of a hospital setting—indicating rigorous hygiene practices—the friendliness displayed by staff left an impression on visiting families during their tour. Observing how staff members interacted respectfully with patients—treating them like adults even while assisting them during meals—reflects an ethos of dignity that is critical in facilities catering to those requiring assistance.

Furthermore, specifics such as having nurses on duty round-the-clock along with access to doctors reassured families regarding immediate medical attention if required—which is vital when making life-altering decisions for aging relatives or those needing additional support due to health issues. Beautifully maintained outdoor grounds featuring courtyards enriched by flowering plants provided visual appeal and opportunities for residents like grandfathers seeking moments outside amidst nature—a comforting yet beautiful touch in promoting mental well-being.

Nevertheless, it’s essential to note that despite these positive attributes, concerns over costs lingered prominently among reviewers as well; some observed higher pricing compared to competitors nearby even if perceived levels of service were superior at Oak Pointe. For discerning families trying to balance quality care against financial considerations—all these elements together create nuanced puzzle pieces leading toward informed decisions surrounding appropriate eldercare solutions tailored individually based on personal values and priorities.

In summary, prospective clients interested in Oak Pointe might encounter commendation surrounding its homely atmosphere combined with diligent attention from personnel dedicated wholeheartedly toward resident welfare calls into question satisfactory experiences alongside shortcomings rooted deep within administrative shortcomings exacerbating feelings surrounding comfortability paired against occasional lapses observed influencing factors driving selections around eldercare residential options available within this realm altogether leading ultimately toward thoughtful decision-making processes navigating such pivotal transitions gracefully alongside young adults engaged deeply emphasizing familial ties flourishing enduringly throughout!

Restaurants

• East Main Kitchen (0.4 miles)
• Tavern Of Ragersville (3.8 miles)
• Bags Sports Pub Sugarcreek (5 miles)
• Guinnevere's Place (5 miles)
• Fox's Pizza Den (5 miles)
• McDonald's (5.8 miles)
• Charm Family Restaurant (6 miles)

Physicians

• UPS Union Physicians Services (5 miles)
• Sugarcreek Family Medicine Center (5.1 miles)
• East Holmes Family Care (9.4 miles)
• Lakeland Family Medicine (12.7 miles)
• Dr Kurt Garren (12.8 miles)
• Holmes Family Medicine (12.8 miles)
• Akron Children's Hospital Specialty Care (12.9 miles)

Places of Worship

• Sugarcreek United Methodist Church (5.2 miles)
• Crossroads Mission Church (5.6 miles)
• Union Hill UMC (5.6 miles)
• Fresno Presbyterian Church (7.3 miles)
• Newpointe Community Church (9.5 miles)
• Dundee United Methodist Church (10.8 miles)
• Gray Ridge Church (10.8 miles)

Cafes

• New Grounds Cafe (6.3 miles)
• Rebecca's Bistro (6.6 miles)
• Starbucks (12.5 miles)
• Peet's Coffee and Tea (13 miles)
• Bud and Tooties (13.3 miles)

Parks

• Dundee Falls (12 miles)

Transportation

• Richard Downing Airport (I40) (12.3 miles)

Pharmacies

• Walmart Pharmacy (12.5 miles)
• Walmart Pharmacy (12.9 miles)
• Discount Drug Mart (13.1 miles)
• Medi-Wise Pharmacy (13.2 miles)
• CVS Pharmacy (13.2 miles)
• Medicine Shoppe (13.3 miles)
• Medicine Center Pharmacy (13.3 miles)

Hospitals

• Hospice of Holmes County (12.7 miles)
• Tuscarawas Ambulatory Surgery (13.2 miles)