Pebble Creek Healthcare Center

Pros

• The staff at Pebble Creek treats patients like family, providing excellent care and support throughout the healing journey.
• The therapists go out of their way to help patients, demonstrating their commitment to effective rehabilitation.
• Pebble Creek offers a variety of in-house activities for residents, enhancing their overall experience.
• The facility is recognized as a wonderful asset to the community, with attentive social workers who effectively communicate patient needs.
• Staff members exhibit positive attitudes and teamwork, ensuring that patients' goals are met or exceeded.
• Many employees have long tenures at Pebble Creek, indicating a supportive work environment and staff satisfaction.
• Recent improvements in food quality reflect the facility's commitment to enhancing patient experiences.

Cons

• Some rooms are way too cramped for two patients.
• Often, food and beverages are not hot, and meals aren't diabetic-friendly.
• Some rooms have physical damage that needs repair.
• Some staff members are rude and lack compassion.
• Aides can be rough when handling patients.
• Staff seems overworked, with not enough staff per resident.
• There is a lack of personal care, with only one bath a week and no dental or nail care if the patient can't manage it themselves.

Review

The reviews for Pebble Creek, a skilled nursing and rehabilitation facility in Northeast Ohio, portray a complex mix of experiences that reflect both commendable strengths and notable weaknesses. Overall, the consensus appears to celebrate the caring nature of the staff and the effectiveness of therapy services while also expressing concerns regarding certain operational aspects of the facility.

Many reviewers emphasize the exceptional quality of care provided by nurses and rehabilitation staff. They note that across various departments, nurses treat patients with compassion and often go above and beyond to foster a sense of family among residents. Supportive therapies have been highlighted as particularly beneficial, with many staff members demonstrating friendliness and encouragement during patients' healing and recovery processes. One reviewer specifically highlights the dedication shown by therapists who strive to meet or exceed patient goals, indicating a strong commitment to personalized care.

This positive aspect is reinforced by previous visitors who appreciated how smoothly the facility operates. One reviewer describes their experience visiting their 93-year-old mother over several weeks in 2019, noting that most patients appeared content during her stay. The reviewer spent considerable time on-site daily, reinforcing their perception of Pebble Creek as a lovely place where patients received adequate attention from caregivers.

However, not all reviews were unanimously positive. Some reviewers pointed out substantial issues affecting residents' living conditions. In particular, cramped room accommodations for two patients were flagged as problematic. There were also mentions about food quality; previous complaints included meals served cold or lacking diabetic-friendly options. Additionally, some reviewers raised concerns about physical damages within certain rooms that had yet to be addressed.

Staffing levels emerged as another critical concern within these reviews. Multiple voices indicated feeling that some aides appeared overworked or lacked sufficient training in patient handling techniques. Instances of rude behavior among certain staff members were also cited, which detracted from an otherwise warm atmosphere at Pebble Creek. Moreover, several individuals criticized the limited personal care provided—highlighting examples such as once-weekly bathing schedules or insufficient dental and nail care provision for those unable to attend to themselves.

Despite these negative points raised by some clients’ relatives, others recommend Pebble Creek without reservation based on long-term impressions. One reviewer lauded the consistency in staffing as a sign of employee satisfaction; familiar faces create a reassuring environment for both residents and families alike. Notably, feedback regarding recent changes—such as hiring a new chef—indicates ongoing efforts toward improvement at the facility.

In conclusion, Pebble Creek serves as both a beacon of hope for many seeking rehabilitation services while simultaneously grappling with challenges common in long-term care settings. The combination of heartfelt testimonials praising staff interactions alongside critiques around resource allocation presents a nuanced view into this community asset's realities—the balancing act between delivering high-quality resident care amid logistical hurdles is evidently an ongoing journey rather than a completed destination.

Restaurants

• McDonald's (0.4 miles)
• Biggins' Big Dip (2 miles)
• Dietz's Landing (2 miles)
• Guiseppe's Pizza (2.7 miles)
• Pav's Creamery (3.2 miles)
• Lala's In The Lakes (3.2 miles)
• The Basement Spor (3.3 miles)

Cafes

• Starbucks (0.5 miles)
• Starbucks (8.2 miles)
• Starbucks (8.8 miles)
• Nervous Dog Coffee Bar (9 miles)

Physicians

• Womens Health Group (0.9 miles)
• Akron General Family Medicine, South Central (1 miles)
• Obstetrics & Gynecology of the Reserve (1 miles)
• Children's Hospital Physicians Associates (1.9 miles)
• Akron Children's Hospital Pediatrics - Green (2 miles)
• Comprehensive Pain Management Specialists (2.2 miles)
• Akron Children's Hospital Pediatrics - Ellet (4.8 miles)

Pharmacies

• CVS Pharmacy (2.6 miles)
• Acme Fresh Market (2.7 miles)
• Marc's Stores (2.9 miles)
• Walgreens (3 miles)
• Rite Aid (3.1 miles)
• Walgreens (3.8 miles)
• Marc's Stores (5 miles)

Parks

• Ariss Park (4.3 miles)
• Southgate Park (5.2 miles)
• Summit Lake Park (5.5 miles)
• Hartville Memorial Park (8.6 miles)
• North Park (8.8 miles)
• Dogwood Park (8.8 miles)

Transportation

• Akron-Canton Airport (CAK) (5.9 miles)

Hospitals

• Summa Akron City Hospital (6.5 miles)
• Akron Children's Hospital (6.5 miles)

Places of Worship

• Faith Family Church (7 miles)

Theaters

• Tinseltown (8.6 miles)
• Cinemark (8.9 miles)