Miller Pointe - A Prospera Community in Mandan, ND

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  • Interior

    A modern and comfortable lounge area featuring a fireplace, seating, and a television.

  • Outdoors

    A sign for Miller Pointe, a prominent landmark in the area.

  • Decor

    A cozy lounge area featuring a set of four blue and patterned armchairs surrounding a round table with a decorative plant centerpiece.

  • Living Room

    A spacious living room area with comfortable seating, tables, and natural lighting.

  • Building

    A modern building with a parking lot on a cloudy day.

  • Windows

    An empty dining room with neatly arranged tables and chairs on a wooden floor.

  • Lighting

    A quiet lobby area with chairs and carpeted flooring.

  • Fireplace

    The image shows a cozy lobby area with a stone fireplace, comfortable seating, and a reception desk in the background.

  • Television

    A well-appointed conference room with a large table and chairs, featuring modern decor and a wall-mounted television.

  • Natural Light

    A small, well-lit meeting or lecture room with chairs arranged in rows and large windows overlooking an outdoor view.

  • Exercise Equipment

    A rehabilitation center with exercise equipment and beds for physical therapy sessions.

Miller Pointe - A Prospera Community in Mandan, ND

Miller Pointe - A Prospera Community is a nursing home community in Mandan, ND.

Information last verified:

3500 21St Street Se, Mandan, ND 58554

For more information about senior living options: (866) 208-4318

3.4 from 26 reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
1
1 stars
9

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2023

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Overall Review of Miller Pointe - A Prospera Community

caveat 4 reviews mention this

Care staff time is inconsistent

Several reviewers describe delays and staffing problems affecting day-to-day help.

Some residents and families say help is slow when call lights are used, with responses that come too late. Others describe severe lapses in follow-through during a medical situation, including difficulties related to items missing from the room. Multiple reviewers also point to staffing shortages as part of why they felt their loved ones weren’t getting the care they needed.

caveat 2 reviews mention this

Medication handling raises concerns

Medication management is mentioned as a serious problem by some families.

Reviews include allegations of medication errors, including medications being mixed up or withheld. There are also concerns raised about prescriptions being handled incorrectly when a resident moved to another facility. These comments align with the community offering medication management as part of care services, but residents’ experiences are not consistently reassuring.

common 5 reviews mention this

Caring staff is a common praise

Many reviewers say the staff is caring and tries hard to meet residents’ needs.

Several positive reviews describe staff members as compassionate, passionate, and focused on making residents feel at home. A family also praised a community event as showing staff concern for residents’ happiness. Even one reviewer speaking from the experience of being in the facility emphasizes that staff are working hard and that some complaints they saw were overstated.

caveat 2 reviews mention this

Communication with families feels lacking

Some families say they weren’t told about declines in time.

Multiple reviews criticize communication when a loved one was deteriorating, saying the family wasn’t contacted until after key moments. Reviewers also describe being told of a passing by phone rather than being included in the final timeframe. These accounts focus on outreach to family, not just general care.

caveat 2 reviews mention this

Food quality and orders vary

Dining quality and meal accuracy come up both positively and negatively.

Some reviewers mention problems such as cold food and missing items from orders. At the same time, one resident describes minor issues like occasional missing items as not a major concern compared with how busy staff are. Together, these comments suggest the dining experience can be inconsistent.

common 2 reviews mention this

Activities and small moments matter

Residents’ days are described as including thoughtful activities.

A review praising a trick-or-treat event highlights residents being included and smiling because of what the community organized. Another reviewer mentions their loved one listening to music, framing it as a meaningful part of daily life. This matches the community offering scheduled activities and resident engagement opportunities.

common 2 reviews mention this

Cleanliness is frequently mentioned

Some reviewers say the building is kept clean.

Positive comments include that the facility looks clean and that bathrooms and resident hygiene are maintained. One reviewer also describes the establishment as constantly being cleaned and kept up well. While other reviews raise serious concerns, cleanliness shows up as a consistent point of approval in at least some experiences.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Bismarck Municipal (5 miles away) Bismarck Municipal (5 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Lonesome Dove (0.6 miles)
  • Pier Restaurant & Bar (1.9 miles)
  • McDonald's (2.2 miles)
  • Carino's Italian (2.3 miles)
  • Eat Thai Cafe (2.4 miles)
  • Taco Bell (2.5 miles)
  • Jimmy John's (2.6 miles)

Parks

  • DogTown Dog Park (1.7 miles)
  • Sertoma Park (1.7 miles)
  • Igoe Park (2.4 miles)
  • Slant Indian Village (2.7 miles)
  • Hillside Park (4 miles)

Places of Worship

  • Redeemer Lutheran Church (1.7 miles)
  • The Cathedral of the Holy Spirit (2.4 miles)
  • House of Prayer Lutheran Church (2.7 miles)
  • St Joesph's Catholic Church (2.7 miles)
  • Mandan Baptist Church (2.9 miles)
  • Calvary Chapel Bisman (3 miles)
  • McCabe United Methodist Church (3.1 miles)

Physicians

  • Regional Medical Center (1.8 miles)
  • Thomas Thorson, MD (2 miles)
  • Face & Jaw Surgery Center (2.2 miles)
  • Institute of Facial Surgery (2.3 miles)
  • Boyko Kimber M Dr (2.3 miles)
  • Dakota Neurology (2.5 miles)
  • Grube Retina Clinic (2.7 miles)

Cafes

  • City Brew (2.1 miles)
  • Starbucks (2.5 miles)
  • Caribou Coffee (2.8 miles)
  • Panera Bread (3.1 miles)
  • Cafe Etc (3.3 miles)
  • Bistro (3.3 miles)
  • Starbucks (3.8 miles)

Pharmacies

  • Health Mart Pharmacy (2.1 miles)
  • Churchill Pharmacy (2.1 miles)
  • Gateway Pharmacy Mandan (2.2 miles)
  • Gateway Health Mart Pharmacy (2.2 miles)
  • The Medicine Shoppe (2.7 miles)
  • Medicine Shoppe Pharmacy (2.7 miles)
  • Northbrook Drug (2.9 miles)

Theaters

  • Grand Theatres (4.1 miles)

Frequently Asked Questions

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