Baptist Health Care Center
Save3400 Nebraska Drive, Bismarck, ND 58503
For more information about senior living options: (844) 490-3973
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Baptist Health & Rehab emerges in these remarks as a place where warmth and care can shine through the daily routines, especially thanks to a small group of staff who leave a lasting positive impression on families. The sentiment is overwhelmingly appreciative when it comes to the people who interact most with a resident: front desk staff, caregivers, and nurse aides who treat their roles not just as jobs but as trusted guardians during a difficult chapter. The combination of compassion, attention, and personal connection turns visits into something that families look forward to, even on harder days.
Jen at the front desk stands out as a bright point of contact for visitors. Reviewers describe her as incredibly friendly, positive, and "fun," noting that her demeanor makes the experience of visiting a loved one more enjoyable and less stressful. Her presence is framed as a consistent source of comfort and warmth, transforming what could be a routine check-in into a more uplifting part of the family's day.
On the caregiving side, several names are singled out for praise: Yinka, Theresa, Penny, and Ava. These caregivers are described as working diligently - going above and beyond for the resident - and treating him with the care and consideration of their own family member. Families express real relief knowing these staff members are looking after him, noting that their efforts bring reassurance during the resident's stay. Their dedication is so meaningful that it feels as though they deserve far more than five stars for the level of engagement and compassion they bring to their roles.
However, the reviews also carry cautions that not all experiences are equally positive. A four-star rating emerges from concerns about certain aspects of care that some feel are not being taken seriously. One reviewer recounts a situation in which concerns raised about a coworker did not seem to receive the attention they deserved, portraying a sense of "word against coworker" dynamics and a lack of accountability. This perspective highlights a tension between the highly valued care from a core team and the perception that other issues may be overlooked or dismissed within the broader staff structure.
Another strong critique focuses on accountability and treatment of staff culture. One commenter expresses disappointment with how concerns are handled, suggesting that staff who voice issues are not always listened to and that there is an impression of favoritism or a lack of transparency. The reviewer emphasizes a desire for accountability and a change in how concerns are addressed, signaling that the experience can feel inconsistent depending on who is involved and how concerns are managed. This sentiment culminates in a decision to seek care elsewhere and to guide others toward different options.
Against this backdrop, the facility is also described in laudatory terms that underline its physical and organizational strengths. Several remarks praise the space itself as spacious, newer, and clean, with updates that reflect a modern and well-maintained environment. The staff in general is noted as excellent and professional, contributing to a warm and friendly atmosphere. The combination of a newer facility with a commitment to "the Golden Rule" is highlighted as evidence that respectful, compassionate care remains a central value in practice.
Taken together, the remarks reveal a facility that can offer exceptional, person-centered care through specific staff members who make a tangible difference in the daily lives of residents and their families. The most meaningful experiences come from Jen's welcoming front-office presence and from caregivers like Yinka, Theresa, Penny, and Ava, who treat their residents with remarkable dedication. At the same time, there is a clear call for stronger accountability and more consistent responsiveness to concerns across the broader staff and management. For families considering Baptist Health & Rehab, the message is nuanced: expect warmth, competence, and genuine care from key individuals, but also carefully assess how concerns are addressed and how the overall culture supports accountability and open communication.
Baptist Health Care Center in Bismarck, ND is a premier assisted living community that offers exceptional care services and an array of amenities to enhance the quality of life for its residents. The community boasts a beauty salon where residents can pamper themselves, and each room comes fully furnished with cable or satellite TV for entertainment.
Transportation is readily available through community-operated transportation services, making it easy for residents to get around town or attend doctor's appointments. The computer center allows residents to stay connected with loved ones and access information online, while Wi-Fi/high-speed internet ensures they can easily browse the web.
The dining room offers restaurant-style dining with special dietary restrictions catered to, ensuring that every resident's nutritional needs are met. Housekeeping services take care of cleaning duties, allowing residents to focus on enjoying their retirement.
The fitness room and wellness center provide opportunities for residents to stay active and maintain their physical health. Additionally, there is a gaming room and small library for leisure activities and mental stimulation.
Baptist Health Care Center is conveniently located near various amenities such as cafes, parks, pharmacies, restaurants, places of worship, theaters, and hospitals. This ensures that residents have access to all they need within close proximity.
Above all else, Baptist Health Care Center provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation and service as well as diabetes diet management. A mental wellness program is also in place to address the emotional well-being of all residents.
With its wide range of amenities and care services provided by a dedicated staff, Baptist Health Care Center offers a safe and comfortable environment where seniors can thrive in their golden years.
Baptist Health Care Center is located at 3400 Nebraska Drive, Bismarck, ND 58503 in Burleigh County, North Dakota
Baptist Health Care Center on seniors.fyi includes 7 photos including images showing building, church, architecture, entrance, interior, living room, fireplace, windows, and more.
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