Augusta Place

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  • Interior

    A cozy living room with a decorative fireplace and wooden shelves.

  • Decor

    A cozy living room setup featuring a floral-patterned sofa and armchair, complemented by a small side table and decorative wall art.

  • Living Room

    A cozy living room featuring a fireplace, comfortable seating, and warm lighting.

  • Bedroom

    A cozy bedroom with a bed, nightstand, and armchair.

  • Conference Room

    A small conference room set up for a presentation with several chairs facing a screen.

  • Chapel

    A small chapel interior with an altar, chairs, and a cross on the wall.

Augusta Place

301 Lorrain Drive, Bismarck, ND 58503

For more information about senior living options: (844) 490-3973

3.3 from 10 reviews
5 stars
5
4 stars
1
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0
2 stars
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1 stars
4

Skilled Nursing Facility

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Assisted Living

Memory Care

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Overall Review of Augusta Place

Pros

  • pro There are some great CNAs and nurses there.
  • pro The facility is clean, well lit, and feels like home.
  • pro Employees seem welcoming and cheerful.
  • pro Mom is receiving physical therapy and speech therapy.
  • pro Mom has stood for two minutes.
  • pro She gets to participate in activities.
  • pro Mom has her own eating utensils and mat.
  • pro Mom has gained weight.

Cons

  • pro The facility is toxic due to an administrator who won't take constructive criticism and has run the place into the ground.
  • pro The administrator and higher-ups are alleged to protect the administrator, with no action taken.
  • pro The place is not recommended for work or for placing loved ones.
  • pro The care environment is alleged to hide abuse and neglect.
  • pro Aides who allegedly abuse residents are reportedly moved to other units rather than being held accountable.
  • pro The facility is accused of not caring about residents and prioritizing money over people.
  • pro Packages sent to residents can go missing, indicating poor operational management.

Review

The collection of reviews paints a highly mixed and often contradictory picture of care facilities in the area. On one hand, several accounts describe a toxic workplace culture and management that some residents and their families say undermines quality care. On the other hand, other comments focus on positive, homey environments where residents seem to receive attentive, personalized care. Taken together, the messages suggest that experiences can vary dramatically even within the same broad group of facilities, and that the day-to-day experience depends a lot on location, staff, and leadership.

A recurring theme in the harsher reviews is a toxic administrative culture. One reviewer characterizes the workplace as a place where the administrator "doesn't take constructive criticism" and has "really run the place in the ground." This person asserts that upper management protected the administrator, leaving workers feeling unsupported and discouraged from speaking up. The reviewer goes so far as to say it's not something they would want for their own family or for anyone they care about, implying a broader pattern of mismanagement and disinterest in employee input. While acknowledging that there are CNAs and nurses who care deeply, the same reviewer questions how long those compassionate staff members will stay in a hostile environment. The underlying message is that the facility's leadership climate can devastate morale and, by extension, resident care when staff turnover is high or when staff fear retaliation for reporting concerns.

In contrast to these negative workplace anecdotes, another thread of reviews highlights a different facility experience that feels more like a home. One parent describes Augusta Place Good Samaritan as clean, well lit, and with a "homey" atmosphere. They praise the facility for making the environment welcoming and for giving their mom a sense of normalcy. The first care conference is described as very informative and inclusive, with the mom herself invited to participate. This reviewer notes that physical therapy and speech therapy are part of the care plan, and they describe meaningful milestones - such as their mom standing for two minutes, a moment that brought visible joy and a sense of progression. Activities are mentioned as a valuable part of daily life, something that had been lacking at a previous facility where the resident was largely kept in bed. The reviewer also mentions practical touches like the resident having her own eating utensils and a dedicated mat, and they observe an overall improvement in the mom's weight. In short, this account portrays Augusta Place as a place where residents feel engaged, respected, and cared for, and where staff contributions are acknowledged as part of a supportive environment.

Amid these contrasting experiences, one particularly alarming post stands out for its explicit allegations. A reviewer dated 12-22-22 reports sending a package via UPS for their mother and finding it nowhere to be found, which already raises concerns about accountability and communication. More seriously, the reviewer asserts that the facility is plagued by abuse and neglect and specifically singles out an individual - Nancy Yells Eagle - claiming that this person is involved in elderly abuse against the reviewer's mother for the last year. The same post argues that abuse and neglect are often hidden and that when aides who allegedly abuse residents are identified, they are simply moved to other units rather than removed from service. The overarching assertion is that, in the reviewer's view, staff do not care for residents and that money - not resident well-being - drives decision-making. The tone is urgent and accusatory, reflecting a deep sense of betrayal and fear for a vulnerable family member.

Interwoven with the abuse allegations are broader critiques about accountability and the care industry's ethical standards. Several comments condemn a culture of hiding abuse and neglect, suggesting that some facilities would rather shuffle staff who misbehave than address the core issues. The implication is that residents' welfare is not consistently prioritized and that operational or financial concerns can overshadow quality care. This concern of systemic neglect is paired with contrasting assertion that some facilities in the region, including the Good Samaritan location, do deliver real warmth and attentiveness. The reviewer who praises Augusta Place emphasizes a sense of continuity and personal connection with caregivers, while also lamenting plans for a new, larger nursing home nearby, hinting at a tension between intimate, small-scale settings and bigger institutional developments.

Within these wider tensions, several short notes add texture to the overall impression. Some reviewers simply commend the facility as an "excellent facility" with a caring staff, while others briefly acknowledge positive attributes of care - describing the environment as homey and staffed by people who feel like family. There is also an odd, standalone aside about "concerns" with blueberries, which stands out as a small, almost whimsical detail in a stream of more serious observations. Another positive thread emphasizes that assisted/basic care staff contribute to a home-like atmosphere, reinforcing the idea that daily interactions and the demeanor of caregivers can significantly shape a resident's experience.

Overall, the narrative that emerges is not uniform. For some families, Augusta Place Good Samaritan represents a beacon of warmth, attentiveness, and practical support that helps their loved ones regain energy, participate in therapy, and enjoy activities they value. For others, the memories are dominated by concerns about workplace toxicity, fear of abuse or neglect, and frustration with perceived administrative failure to protect vulnerable residents. The common thread is the fundamental importance of leadership quality, staff stability, and transparent, accountable practices in shaping whether a facility becomes a genuinely caring home or a source of ongoing anxiety and disappointment for families and their loved ones. The diverse experiences call for careful, on-site evaluation and ongoing vigilance to ensure that the care needs and safety of residents are consistently prioritized across facilities.

Features

Housing

  • 48 resident community capacity 48 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bismarck Municipal (6 miles away) Bismarck Municipal (6 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Augusta Place in Bismarck, ND is a charming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents. From the moment you step foot into Augusta Place, you will feel right at home with its cozy and fully furnished accommodations.

Residents can enjoy their favorite TV shows with cable or satellite TV in their comfortable living spaces. The dining room provides a welcoming atmosphere for delicious meals prepared by the staff or enjoyed at nearby restaurants. Special dietary restrictions are accommodated to ensure that every resident's needs are met.

In addition to the lovely indoor spaces, Augusta Place offers beautiful outdoor areas where residents can take a stroll or relax in the garden. A small library is available for those who enjoy reading, while Wi-Fi/high-speed internet ensures that residents can stay connected with family and friends.

Around-the-clock supervision is provided by dedicated staff members who assist residents with daily activities such as bathing, dressing, and transfers. Medication management is also offered to ensure that residents are taking their medications as prescribed. The mental wellness program focuses on promoting emotional well-being.

Augusta Place is conveniently located near various amenities such as cafes, parks, pharmacies, physicians, restaurants, transportation options, places of worship, theaters, and hospitals. Residents have plenty of opportunities to explore the surrounding area and engage in resident-run activities or scheduled daily activities within the community.

Experience a fulfilling and comfortable lifestyle at Augusta Place in Bismarck, ND where personalized care and abundant amenities create an ideal environment for senior living.

Nearby Places of Interest

Places of Worship

  • Century Baptist Church (0.3 miles)
  • Legacy United Methodist Church (0.6 miles)
  • Evangel (1.1 miles)
  • Church of Corpus Christi (1.5 miles)
  • Healing Rooms Of The Northern Plains (1.7 miles)
  • Steer (2 miles)
  • Church of Saint Anne (2.2 miles)

Restaurants

  • Ruby Tuesday (0.8 miles)
  • Taco Bell (0.9 miles)
  • Culver's (0.9 miles)
  • Applebee's (1 miles)
  • Sickies Garage Burgers & Brews (1 miles)
  • Charras And Tequila (1 miles)
  • Red Lobster (1 miles)

Physicians

  • Family Vision Clinic (0.8 miles)
  • Phoenix Mind & Body (0.8 miles)
  • Baker Family Medicine (0.8 miles)
  • Spine & Pain Center (0.8 miles)
  • Spine, Orthopedic and Pain Center (0.8 miles)
  • Miracle-Ear Hearing Aid Center (0.9 miles)
  • Dakota Eye Institute (1 miles)

Pharmacies

  • CVS Pharmacy (0.9 miles)
  • Gateway Pharmacy (0.9 miles)
  • Heritage Pharmacy (1.1 miles)
  • Thrifty White Pharmacy (1.5 miles)
  • Northbrook Drug (1.5 miles)
  • Professional Pharmacy (1.8 miles)
  • Health Mart Pharmacy (1.9 miles)

Cafes

  • Starbucks (0.9 miles)
  • Dunn Brothers Coffee (1 miles)
  • Starbucks (1.6 miles)
  • Starbucks (1.6 miles)
  • City Brew (2 miles)
  • Cafe Etc (2.9 miles)
  • Bistro (3.2 miles)

Theaters

  • Grand Theatres (1.4 miles)

Parks

  • Igoe Park (1.7 miles)
  • Hillside Park (2.7 miles)
  • Sleepy Hollow (3.1 miles)
  • Sertoma Park (3.5 miles)

Hospitals

  • Marillac Manor (3 miles)

Transportation

  • Nationa Lease (3.2 miles)

Frequently Asked Questions

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