316 Versailles Avenue, Bismarck, ND 58503
For more information about senior living options: (844) 490-3973
The collection of impressions about this care facility presents a surprisingly wide spectrum. On one end, there are stark warnings about a toxic workplace culture and a management style that critics say is unswayed by constructive feedback. Some reviewers describe an administrator who resists input and who, in their view, has allowed a troubling environment to take hold. They say HR and higher-ups have failed to intervene or hold the leader accountable, leading to frustration, disillusionment, and a belief that speaking up about issues could come with personal or professional cost. In these accounts, the message is clear: the facility can feel unsafe or unhealthy for staff and, by extension, for residents, and they warn prospective families away from work or long-term stays because they question whether changes will ever come. Within these scenes, there is also a candid acknowledgment that there are many dedicated CNAs and nurses who do care deeply for residents, even if the broader culture is said to undermine or overshadow that care.
Amid the stronger warnings, another thread runs through the reviews: a different location or perhaps a different experience within the same system that shines with more positive daily life. One family describes their mother arriving after a stint in another home and finding Augusta Place Good Samaritan to be markedly better. They praise the place as clean, well-lit, and "homey," with staff who are welcoming and cheerful. The first care conference is described as highly informative and inclusive, with the mother herself participating in the discussion. The resident begins to receive physical therapy and speech therapy, and the improvements are tangible - standing for two minutes, progress that had been hard to come by in the past, and a renewed ability to join activities. They emphasize the simple but meaningful details that make daily life easier and more dignified, such as the provision of personal eating utensils and a dedicated eating mat, which also ties into a reported gain in weight. For this reviewer, the atmosphere feels comforting and attentive, with a sense of genuine care that contrasts with the earlier, more negative characterizations of the system as a whole.
Yet even within these more favorable notes there are jarring interruptions that keep the overall picture unsettled. A separate entry reports a troubling incident: a package sent via UPS for the mother could not be found, and the reviewer uses this moment to reiterate a strong warning against placing loved ones there. The accusations escalate into a claim that an individual - named Nancy Yells Eagle - has engaged in elderly abuse over a prolonged period, and the reviewer urges others to avoid the facility to prevent similar harm. This report adds a layer of fear and distrust, suggesting not only internal organizational issues but also concerns about resident safety and accountability. It's a sharp counterpoint to the earlier positive impressions and demonstrates how quickly perceptions can flip based on new or perceived incidents.
The narrative then broadens to include comparisons with other facilities, with critics arguing that problems at the site extend beyond isolated fallibilities. One reviewer draws a cynical parallel to Sunset Drive, accusing the organization of hiding abuse and neglect and noting that, when abuse by aides is alleged, the typical remedy appears to be moving the staff member around rather than addressing the underlying issues. This viewpoint frames the enterprise as primarily motivated by financial considerations, with resident care taking a backseat to other priorities. Even as this harsh charge is leveled, other comments still reference the same locale in more favorable terms, suggesting a tension between what some experience as bad practices and what others experience as a supportive, resident-centered approach.
Despite the vocal concerns, the reviews also circle back to experiences that emphasize continuity and attachment to caregivers. One reviewer affirms that their mother remains at Augusta Place Good Samaritan and notes a broader context: a new, larger nursing home being built on North Washington contrasts with the older, smaller, ground-level facility that they prefer. The sentiment here is one of gratitude for the family's ability to secure a placement that feels intimate and manageable, and for caregivers who continue to be a source of stability and trust. Even with external development nearby, the author stresses an ongoing appreciation for the staff and the care they provide. The repeated use of terms like "homey" and "caring staff" reinforces the idea that, for some families, the human element remains the strongest thread in the overall tapestry.
Within this mosaic of opinions, several reviewers converge on a few common positives: when care conferences happen and families are invited to participate, communication improves and residents show measurable gains from therapies. The warmth and approachability of the staff - factoring in how they interact with residents and families - consistently emerges as a valued feature. There are acknowledgments that the facility can be clean, well-lit, and organized in a way that makes residents feel comfortable and valued, with small but meaningful conveniences like personal utensils and accessible amenities contributing to a sense of normalcy and dignity. At the same time, the more troubling accounts remind readers that there are serious concerns about leadership, accountability, and resident safety that warrant careful attention from families, staff, and regulators alike.
In the end, readers are left with a layered portrait: a place where excellent caregivers, compassionate interactions, and tangible improvements in residents' well-being can coexist with reports of toxicity, perceived neglect, and alarming claims of abuse. The stories underscore how quickly personal experiences can diverge within the same system, how much hinges on leadership and workplace culture, and how critical transparent communication, solid accountability, and consistent, resident-centered practices are to forming a trustworthy impression of a care facility. For families considering care for a loved one, the message is to weigh both the hopeful accounts of positive change and the more cautionary warnings, and to seek direct, current insights from staff, administrators, and regulators to form a complete understanding of what life at the facility might look like.
Augusta Place is a vibrant and welcoming assisted living community located in Bismarck, ND. With its array of amenities and comprehensive care services, it offers a comfortable and convenient lifestyle for its residents.
The community boasts a spacious dining room where residents can enjoy delicious meals prepared by skilled chefs. The fully furnished accommodations provide a cozy and homely environment for individuals to relax and feel at ease. For those who appreciate the beauty of nature, there is a lovely garden where residents can spend time outdoors and soak up the sunshine.
Maintaining cleanliness and tidiness is made easy with the housekeeping services offered at Augusta Place. Residents can enjoy hassle-free move-in coordination when joining the community, ensuring a smooth transition into their new home. Additionally, telephone and Wi-Fi/high-speed internet are readily available to keep residents connected with loved ones.
At Augusta Place, caring staff members are readily available to assist with activities of daily living such as bathing, dressing, and transfers. The community also coordinates with health care providers to ensure that residents receive any necessary medical attention promptly. Special dietary restrictions are accommodated for each individual's unique needs, including diabetes diets if required.
Engaging in stimulating activities is an integral part of life at Augusta Place. Scheduled daily activities provide opportunities for social interaction, mental stimulation, and physical exercise.
The community enjoys an excellent location surrounded by various conveniences. Within close proximity, there are 10 cafes offering a variety of dining options, 4 parks providing beautiful green spaces to explore, 11 pharmacies for medication needs, and 24 physicians ensuring accessible healthcare services. Furthermore, there are numerous restaurants nearby catering to different culinary preferences.
For transportation needs, the community offers arrangements for medical appointments as well as transportation to doctors' offices. There are also reliable public transportation options available nearby.
Residents seeking spiritual fulfillment will find comfort in having 13 places of worship in close proximity to Augusta Place. For entertainment purposes, there is a nearby theater where residents can enjoy movies and shows. In case of any medical emergencies, there is a hospital conveniently located nearby.
Augusta Place offers an enriching and comfortable lifestyle, ensuring that the unique needs and preferences of each resident are met with care and compassion.
Augusta Place - A Prospera Community is located at 316 Versailles Avenue, Bismarck, ND 58503 in Burleigh County, North Dakota
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