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4.4 from 37 reviews
5 stars
29
4 stars
3
3 stars
0
2 stars
1
1 stars
4
Overall Review of Three Rivers Health And Rehab
common
Clean, well-kept facility
Residents and visitors repeatedly describe the building as very clean and fresh.
Cleanliness comes up often, with multiple reviewers calling out spotless rooms and a fresh feel when they arrived. Several also connect cleanliness to staff attention, noting regular checks and careful housekeeping. A few residents describe food and hygiene together as part of a comfortable stay experience.
common
Caring, attentive staff
Reviews consistently highlight staff members as kind, communicative, and responsive to needs.
Across rehab stays, reviewers describe nurses, nursing assistants, therapists, and office staff as friendly and genuinely concerned. Many mention quick follow-through when questions or issues came up, including support with scheduling and navigating care needs. Some families also describe being kept informed about care and unusual events during the stay.
differentiator
Rehab therapy helped recovery
Residents describe rehab and therapy teams as knowledgeable and helpful for getting back to movement and daily goals.
Several reviewers credit physical and occupational therapy with meaningful progress, including getting walking or mobility back after hospital events. People also describe therapy as respectful and personalized, with therapists who explain and work toward goals. This aligns with the community’s focus on rehab programming and therapy support.
common
Food quality is frequently praised
Many reviewers say meals are a standout part of the stay.
Food is mentioned repeatedly, with reviewers describing it as excellent and calling out cooks who pay attention to whether residents eat what they’re offered. Some also describe dietary needs being handled alongside meal service. The community offers restaurant-style dining and meal preparation, which matches the recurring emphasis on dining experience.
caveat
Phone responsiveness varies
Some reviewers report difficulties getting the phone answered, while others say calls were handled promptly.
A positive theme is that reviewers sometimes reached the office or even the social worker and administrator without delay. However, there are also complaints about calls not being answered and difficulty getting follow-up during admission planning. Together, reviews suggest phone responsiveness can depend on timing or who picks up.
How we summarize
We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Three Rivers Health And Rehab on seniors.fyi includes 14 photos including images showing rehabilitation, healthcare, physical therapy, nurse, assistance, exercise, architecture, landscaping, and more.
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