Brian Center Health of Windsor
Save1306 S King St, Windsor, NC 27983
For more information about senior living options: (844) 490-3973
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The staff are amazing and the environment feels like home, making it highly recommendable. The facility is consistently clean thanks to the diligent housekeeping and nursing staff. The staff are remarkable, pleasant, helpful, and always smiling, creating a warm atmosphere. Residents enjoy engaging activities, including bingo and birthday celebrations, that make them feel special. Ms. Lisa, the activity coordinator, goes above and beyond to include everyone. Mrs. Speller, the Activity Director, brings joy and fosters a sense of community and belonging. The administration is moving in the right direction and cares for patients with quality service. The admissions team is professional, helpful, and responsive to questions. The rehab program is outstanding, with a caring and attentive staff supporting recovery. The overall environment feels homey and reassuring for visiting families.
The facility is understaffed. Relatives of nonverbal or non-mobile residents will receive the least attention. Nonverbal residents should not have a roommate because they cannot report if another patient is hurting them, which reportedly occurred there. A family member regrets that their mother died there due to lack of TLC and perceived neglect and busy staff. A reviewer warns others to keep their family away from this facility (Herr). A reviewer alleges neglect leading to an untreated infection and possible amputation, including leaving a resident in bodily fluids.Windsor Rehabilitation & Healthcare Center presents itself in this collection of impressions as a place where warmth, home-like charm, and attentive staff intersect with the realities of operating a busy caregiving facility. Several reviewers described the atmosphere as welcoming and uplifting, with notes that the environment feels comfortable for both residents and visiting family. Visits from churches or community members were welcomed, and many spoke highly of the staff's willingness to engage and to create a positive, celebratory tone - whether through activities, birthdays, or simply a friendly hello.
Cleanliness and scent emerge as a recurring theme in the positive reviews. Several visitors described the facility as impeccably clean, with one reviewer specifically noting that it "smelled so clean" and contrasting it with the lingering odor often found in other nursing homes. The emphasis on a tidy, well-kept environment extended to praise for the housekeeping team and the overall upkeep of common areas, suggesting that families feel more at ease knowing their loved ones are in a clean setting.
Activity programming and the personal touch of staff members receive frequent praise. Reviewers highlighted the commitment of activity directors and coordinators who go "above and beyond" to include residents in meaningful pursuits. Specific names - Ms. Lisa, the activity coordinator, and Mrs. Speller, the Activity Director - were singled out for their dedication, creativity, and ability to foster community and engagement. The facility's programs, including bingo and other stimulating activities, were described as helping residents feel seen, involved, and valued. There was also gratitude expressed toward staff who take the time to celebrate individual milestones and birthdays, reinforcing a sense of belonging.
Admiration for leadership and administrative responsiveness is evident in several positive notes. Reports of new administration taking the helm, making meaningful changes, and focusing on quality care paint a hopeful picture. The admissions process was described as helpful and professional, with particular citations to Tina, the admissions director, and to the broader administrative team for steering the facility toward a more patient-centered approach. The facility's willingness to accommodate specialized needs - such as dialysis transportation - also came up as a positive development, indicating an emphasis on practical, patient-focused solutions.
Longer-term residents and families offered deeply personal endorsements that underscore the facility's strengths when care is consistent. Several reviews spoke to loved ones finding comfort and reassurance in the care provided by the staff, noting improvements over time and the sense that the environment is "homey." Comments from families who have had relatives living there for extended periods - some more than a decade - described steady communication, reliable updates, and a staff culture that makes residents feel cared for. In these messages, Windsor Rehabilitation is portrayed as a place where residents can thrive and feel supported by a stable, empathetic team.
Yet, the collection contains serious cautions and hard experiences that cannot be ignored. A number of reviewers voiced concerns about understaffing and the potential for residents to receive insufficient attention, particularly those who are nonverbal or less mobile. There are troubling accounts of neglect, including skin ulcers, inadequate monitoring of residents, and delayed or missing treatments - cases in which families felt that their loved ones did not receive the one-on-one care they deserved. One reviewer recounted a heartbreaking decline in care, describing a scene where a mother in their care was not properly treated for an infection, with fear that her condition would worsen or lead to amputation, underscoring fears about the consequences of being understaffed or overwhelmed. Another comment urged families to reconsider placing a loved one there, reflecting a strong frustration with perceived neglect and safety concerns.
Putting these perspectives together suggests a facility with clear strengths and a few deeply troubling weaknesses. On the positive side, Windsor appears to offer a welcoming, clean, and engaging environment with dedicated staff who genuinely connect with residents and their families. The leadership and administrative teams, including the admissions staff, are credited with driving improvements and expanding services, and the facility's ability to accommodate needs like dialysis access is a meaningful asset for families managing complex health journeys. The presence of caring voices, like Lisa and Speller, as well as a culture of appreciation - evident in community events and daily interactions - stand out as foundational strengths.
On the other side, the more cautionary voices remind readers that quality of care can vary and that staffing levels and attentiveness are critical factors. Families seeking placement should conduct thorough tours, ask pointed questions about staffing ratios, monitoring protocols, and how urgent needs are prioritized, especially for nonverbal or immobile residents. Communication with families - updates, access to phones, and timely responses - also emerges as a crucial area for ongoing attention. The contrast between shining tributes and grave concerns underscores that Windsor Rehabilitation & Healthcare Center embodies both promise and peril, depending on individual circumstances, staff availability, and how administration responds to issues as they arise.
In the end, Windsor Rehabilitation & Healthcare Center appears to be a place of strong relationships, dedicated staff, and hopeful progress, tempered by real episodes of neglect and understaffing that have left some families deeply distressed. Prospective families are likely to find a facility that can be wonderfully warm, engaging, and professional for many residents and visits, but they should also approach with a critical eye, asking about staffing coverage, care plans, and safety protocols. If you decide to engage with Windsor, it may be worth requesting a tour during different times of the day, speaking with multiple staff members, and reviewing recent quality metrics and family feedback to gain a comprehensive understanding of how the center currently balances compassion with the accountability needed to ensure every resident receives the attentive care they deserve.
82 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Health of Windsor is located at 1306 S King St, Windsor, NC 27983 in Bertie County, North Carolina
Brian Center Health of Windsor on seniors.fyi includes 6 photos including images showing building, living room, flag, clouds, architecture, decor, interior, windows, and more.
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