Brian Center Health of Windsor
Save1306 S King St, Windsor, NC 27983
For more information about senior living options: (844) 490-3973
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The staff are amazing and the environment feels like home. The facility is consistently welcoming to visitors. The staff provide excellent service. The facility is clean and well maintained. The staff are pleasant, helpful, and consistently cheerful. Ms. Lisa consistently goes above and beyond to involve residents in activities. Mrs. Speller's dedication brings joy and engagement to residents. The rehab center creates a positive environment with engaging activities and birthday celebrations. The admissions director is helpful and professional. The new administration cares for patients and maintains high-quality service. The staff are kind, attentive, and genuinely caring. The administrator creates a homey environment and cares for residents. Residents receive excellent care. It is a very wonderful place to be. The facility is a nice place to work. The facility is moving in the right direction.
The facility is understaffed, and residents who are nonverbal or not mobile reportedly receive the least attention. A reviewer states that a relative developed stage 4 bedsores and was not washed or cleaned, indicating neglect. One reviewer advised keeping one's family away from Herr. The weekends are horrible because there is not enough staff to care for residents. Residents' call buttons are not answered promptly, sometimes taking 30 minutes to an hour. LPNs are described as not checking vitals, simply handing out pills, and some being rude or even yelling at residents. A visitor described an unbelievable smell in the facility, suggesting cleanliness concerns and under-staffing. At least one reviewer claimed the facility should be shut down.This Windsor community is best suited for families seeking a warm, home-like environment with a clearly rehab-focused path and staff who are consistently described as kind, attentive, and genuinely engaged. For residents who are mobile or moderately impaired and who thrive on social programming, the facility delivers a supportive, family-oriented atmosphere that can feel like an extension of home. The combination of clean surroundings, approachable admissions staff, and a reputation for compassionate care makes it a practical choice for those prioritizing recovery, routine, and meaningful activity. In short, it is a solid fit for seniors who want lively engagement and steady therapeutic momentum rather than a sterile, clinical setting.
However, this is not the place for residents requiring constant, vigilant supervision or extensive, one-on-one support around the clock. Several reviews flag understaffing as a core concern, with particular risk for nonverbal or immobile residents who cannot readily signal distress. Weekend coverage is repeatedly questioned, and stories of delayed call-button responses or residents left in soiled conditions have emerged. Those needs must be weighed heavily when considering placement; even excellent staff and programming cannot compensate for consistency gaps in basic daily care, safety, and timely intervention.
On the upside, the rehab and therapy program is repeatedly praised as a strength, often yielding tangible improvements in mobility and function. Administrative leadership has shown movement toward stronger service priorities, and families report periods of improved operations under the newer management. Activity directors - notably Ms. Lisa and Ms. Speller - are singled out for going beyond the basics to include everyone, fostering a sense of belonging and daily engagement. Cleanliness and a homey atmosphere recur as reliable positives that help families feel confident about the daily living environment, beyond clinical care alone.
Nonetheless, red flags demand careful scrutiny. Bedsores, inconsistent hygiene, and occasional lapses in overall care have been documented, underscoring the high stakes involved in daily caregiving. Logistical frustrations - limited phones shared across the building, and inconsistent call-bell responsiveness - add friction to an already stressful experience. Weekend understaffing, gaps in staff identification, and occasional attitudinal issues among some aides further undermine reliability. These reports do not erase the positives, but they do temper enthusiasm and require prospective families to validate care quality in person and across shifts.
Given the spectrum of experiences, families should approach a decision with disciplined due diligence: request a detailed, resident-specific care plan; tour multiple times, including weekends and shift changes; verify staffing ratios and how therapy integrates with daily routines; and probe wound-care protocols and rapid escalation processes. If the priority is robust rehab and vibrant resident engagement, insist on seeing current progress, and speak directly with therapy staff about typical outcomes. If long-term, high-touch daily care with constant supervision is essential, it may be wise to explore alternatives with stronger consistency in staffing and accountability.
Bottom line: Windsor Rehab can be a strong fit for families who value a warm, engaging environment and a rehab-forward plan, and who are prepared to monitor staffing and care quality closely. The facility's clean, welcoming atmosphere and active programming, coupled with dedicated staff and a track record of recovery stories, offer meaningful potential when coupled with diligent oversight. For those needing steady, high-touch care and predictable staffing, however, alternatives may provide greater reliability and safety. The prudent path combines careful visits, candid conversations about staffing and response times, and a clear plan for ongoing family updates and care adjustments. When that diligence is in place, Windsor Rehabilitation and Healthcare Center can translate into real progress, a genuine sense of community, and meaningful daily life for residents.
82 resident community capacity
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Brian Center Health of Windsor is located at 1306 S King St, Windsor, NC 27983 in Bertie County, North Carolina
Brian Center Health of Windsor on seniors.fyi includes 6 photos including images showing building, living room, flag, clouds, decor, interior, windows, natural light, and more.
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