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Brian Center Health of Windsor

Brian Center Health of Windsor is an independent living community in Windsor, NC.

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Brian Center Health of Windsor

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1306 S King St, Windsor, NC 27983

To contact a resident: (252) 794-5146

For more information about senior living options: (866) 208-4318

4.1 from 60 reviews
5 stars
45
4 stars
2
3 stars
0
2 stars
1
1 stars
12

Overall Review of Brian Center Health of Windsor

common 22 reviews mention this

Staff support comes through

Residents and families consistently describe staff who are attentive, professional, and caring.

A large share of reviewers focus on the way staff interact—being friendly, helpful, and professional, and going out of their way to support residents. Several people also mention administrators and nursing staff contributing to a positive, caring day-to-day experience. A few reviewers specifically thank the facility team for communication and for keeping family members updated about changes.

common 4 reviews mention this

Cleanliness stands out

Multiple reviews mention the facility feeling clean and well kept.

Reviewers frequently bring up cleanliness, including comments about the smell when visitors arrive and the overall condition of the building. Some people call out housekeeping support and note that it helps the facility feel fresh. Not every review is positive—at least one visitor describes an unusually strong smell—so cleanliness seems to be a point people notice both positively and negatively.

common 4 reviews mention this

Activities and events keep residents involved

Reviews describe regular activities and community events that help residents stay engaged.

Several reviewers highlight engagement led by an activities coordinator/director, including residents being included in activities. One review points to bingo and birthday celebrations, with residents enjoying those moments. Others mention well-organized community events and the effort that goes into bringing people together.

differentiator 3 reviews mention this

Rehab progress is a clear theme

Some residents describe meaningful rehab improvements, while others report unmet rehab needs.

A few reviewers describe rehab outcomes they found encouraging, including progress in mobility and independence over time. Another reviewer, however, says their loved one did not receive the rehab they expected and that complications developed. This contrast lines up with the facility providing skilled nursing/rehab services, but family experiences vary in whether rehab goals are met.

caveat 8 reviews mention this

Staffing and response times draw complaints

Some reviewers report understaffing and delays that affected care attention.

The most serious recurring concern is staffing adequacy—several reviewers describe being understaffed, especially during weekends, and residents waiting longer for help. A few families mention delayed response to call buttons or insufficient follow-through, including concerns about being left in a diaper for hours or not receiving care they felt was needed. There are also complaints about clinical monitoring and basic follow-up, alongside another review noting insufficient supervision in a specific situation.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 82 resident community capacity 82 resident community capacity

Types of Care

  • Independent Living Independent Living
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

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