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Cypress Pointe Rehabilitation Center in Wilmington, NC

Cypress Pointe Rehabilitation Center is a nursing home community in Wilmington, NC.

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Cypress Pointe Rehabilitation Center in Wilmington, NC

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  • Interior

    An elegantly arranged dining room with tables set for a meal, featuring white tablecloths and inviting decor.

  • Decor

    A serene hospital room featuring a patient bed, bedside table, and natural light from the window.

  • Building

    A view of a damaged ceiling in an indoor hallway, showing signs of water damage.

  • Trees

    A sunny outdoor courtyard featuring a wooden pavilion, benches, and lush greenery.

  • Kitchen

    A tidy kitchen area featuring wooden cabinets, a central table, and laundry facilities.

  • Outdoor

    Cypress Point Rehabilitation Center, a welcoming facility for rehabilitation services.

  • Exercise Equipment

    A spacious gym area featuring exercise equipment designed for fitness and rehabilitation.

  • Healthcare

    A dedicated healthcare team posing for a group photo.

2006 South 16Th Street, Wilmington, NC 28401

For more information about senior living options: (866) 208-4318

3.2 from 108 reviews
5 stars
55
4 stars
4
3 stars
3
2 stars
3
1 stars
43

Overall Review of Cypress Pointe Rehabilitation Center

differentiator

Therapy support is often praised

Residents often highlight therapy staff as a key reason they improved.

A recurring theme in the reviews is that physical, occupational, and related rehab therapy is where many residents (and families) felt the most support. Multiple reviewers describe therapists as skilled, encouraging, or helpful in regaining mobility and making progress during and after short stays. Even some critical reviews acknowledge that parts of the therapy work were acceptable, while their main concerns focused elsewhere.

common

Staff caring and communicative moments

Many reviewers describe staff members as patient, kind, and engaged.

Across the reviews, many families and residents report feeling treated with care and respect by nurses, aides, and other team members. Some reviewers specifically mention staff checking in regularly, addressing needs, and being responsive to questions, which made visits feel easier. That said, other reviews include sharp complaints about unreturned calls, limited responsiveness, and staff failing to follow through—so experiences vary by unit and day.

caveat

Communication and response times vary

Several reviews criticize slow or missing help when families called.

Some reviewers say they had trouble getting staff to respond when they called or needed assistance, including situations where they felt they had to track people down or escalate to get action. A few reviews also describe long waits for basic help and limited updates from the facility, which left families feeling in the dark about progress. In contrast, other reviews describe being contacted with updates and receiving clear answers, suggesting the experience isn’t consistent.

caveat

Care concerns include neglect and complications

Multiple reviews describe serious lapses in resident care.

While some reviewers are positive about rehabilitation, several critical reviews focus on medical-care breakdowns and preventable complications. These include accounts of injuries and worsening conditions, concerns about how symptoms were handled, and dissatisfaction with how staff monitored residents. A smaller number of reviews also mention issues with call bell use and administering needed care, which compounded families’ concerns.

caveat

Cleanliness and odors divide reviews

Some residents and families report cleanliness problems and odors.

Cleanliness is mentioned both ways: several reviewers say the facility is clean and well-maintained, and others praise a welcoming environment. However, a noticeable set of negative reviews describe dirty rooms, unpleasant smells, pests, or poor housekeeping, including concerns about how often patients received basic hygiene. These differing reports point to an uneven experience across stays.

How we summarize

We summarize when many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Wilmington International (4 miles away) Wilmington International (4 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Videos

Nearby Places of Interest

Physicians

  • New Hanover Medical Group (0.2 miles)
  • Wilmington Eye - Medical Center Drive (0.8 miles)
  • Wilmington Endocrinology (1.1 miles)
  • Tinsley, Ellis, A, Jr, MD (1.1 miles)
  • Coastal Neurosurgical Associates (1.4 miles)
  • New Hanover Medical Group (4.7 miles)
  • Cape Fear Eye Institute OD PA (5.1 miles)

Restaurants

  • Burger King (0.3 miles)
  • Henry's Restaurant (1.4 miles)
  • Walk-On's Sports Bistreaux - Wilmington Restaurant (1.4 miles)
  • Elijah's Restaurant (2 miles)
  • New Anthem Beer P (2.1 miles)
  • Tarantelli's (2.1 miles)
  • Double Happiness Restaurant (2.2 miles)

Pharmacies

  • Seashore Discount Drugs (0.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)
  • Epic Pharmacies (4.3 miles)
  • CVS Pharmacy (4.6 miles)
  • Walmart Pharmacy (4.6 miles)
  • Walgreens (4.8 miles)

Cafes

  • Port City Java (2 miles)
  • Bespoke Coffee & Dry Goods (2.2 miles)
  • Starbucks (3.6 miles)
  • Cafe Koa (20.6 miles)

Theaters

  • The Pointe 14 at Barclay (2.1 miles)
  • Surf Cinemas (19.4 miles)

Parks

  • Hugh MacRae Park (2.2 miles)
  • Brunswick River Park (3.3 miles)
  • Leland Westgate Park (5.1 miles)
  • Annsdale Park (5.9 miles)
  • Oak Island Park (23.2 miles)

Transportation

  • Wilmington International Airport (ILM) (4.1 miles)
  • American Airlines (4.1 miles)

Hospitals

  • Brunswick Novant Medical Center (18.3 miles)

Places of Worship

  • Sacred Heart Catholic Church (19 miles)
  • Ocean View United Methodist Church (22.5 miles)

Frequently Asked Questions

Where is Cypress Pointe Rehabilitation Center?
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