Cypress Pointe Rehabilitation Center

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  • Interior

    An elegantly arranged dining room with tables set for a meal, featuring white tablecloths and inviting decor.

  • Decor

    A serene hospital room featuring a patient bed, bedside table, and natural light from the window.

  • Building

    A view of a damaged ceiling in an indoor hallway, showing signs of water damage.

  • Trees

    A sunny outdoor courtyard featuring a wooden pavilion, benches, and lush greenery.

  • Kitchen

    A tidy kitchen area featuring wooden cabinets, a central table, and laundry facilities.

  • Outdoor

    Cypress Point Rehabilitation Center, a welcoming facility for rehabilitation services.

  • Exercise Equipment

    A spacious gym area featuring exercise equipment designed for fitness and rehabilitation.

  • Healthcare

    A dedicated healthcare team posing for a group photo.

Cypress Pointe Rehabilitation Center

2006 South 16Th Street, Wilmington, NC 28401

For more information about senior living options: (844) 490-3973

3 from 3 reviews
5 stars
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1 stars
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Skilled Nursing Facility

Overall Review

Pros

  • pro The physical therapy that the father received at Cypress Pointe Rehabilitation Center was excellent.
  • pro Two members of the staff were very good and provided quality care.
  • pro The food served at the facility was considered pretty good.
  • pro The doctor who provided oxygen to the wife made a positive impact on her condition.
  • pro The antidepressants prescribed by another staff member helped the wife significantly.
  • pro Medicare covered the costs of care, making it accessible for short-term rehabilitation.

Cons

  • pro The staff at Cypress Pointe Rehabilitation Center gave up on the patient's leg issues and failed to provide adequate care.
  • pro The reviewer never witnessed any meaningful interaction between staff and patients during their visits.
  • pro There were complaints about patients being neglected, with some not knowing where they were.
  • pro The director's response when the reviewer planned to take their wife home was dismissive and unhelpful.
  • pro The dietary needs of the patient were ignored, leading to an inappropriate pureed diet that was unappetizing and uneaten.
  • pro Other staff members were criticized for their lack of effectiveness, while only a couple stood out as good caregivers.
  • pro The patient's father frequently expressed dissatisfaction with his treatment, including feelings of being manhandled by the staff.
  • pro Concerns about safety were raised due to multiple falls experienced by the father's care during his stay.
  • pro The facility itself was described as older and less appealing compared to other rehabilitation centers.

Review

Cypress Pointe Rehabilitation Center: A Mixed Bag of Experiences

Cypress Pointe Rehabilitation Center has received a variety of reviews from families and patients, painting a picture of contrasting experiences that range from disheartening to commendable. For some, the care provided was insufficient, while others found certain aspects worthy of praise. The duality in these accounts emphasizes the complexity of rehabilitation services and the importance of individual staff members in patient outcomes.

One particularly concerning review highlights a family's distressing experience with their loved one’s care. The reviewer described their wife's time at Cypress Pointe as "one of the worst experiences" they had endured. Struggling with mobility issues, their wife received minimal support; it seemed as though the staff had given up on helping her regain any function in her legs. Despite daily visits and vigilance from the family member, there was little evidence that healthcare staff were actively engaged in patient care for anyone they observed. Patients appeared neglected, with many seemingly unaware of their surroundings. While two staff members stood out positively, the remainder left much to be desired, including interactions with management that were described as unhelpful and dismissive.

The distress escalated when this reviewer decided to take their wife home. In response, the director warned them about their capacity to provide proper care outside the facility. Despite such warnings being alarming, they felt compelled to prioritize their wife’s well-being above all else and made the decision to leave regardless of what was said. Additionally, there were issues regarding dietary restrictions; although their wife required a customized diet, she was placed on a completely pureed one instead—a point that raised serious concerns about adherence to medical recommendations.

In contrast, another family shared an account regarding a different patient—this time it was the father who underwent rehabilitation at Cypress Pointe. Although they expressed dissatisfaction with various facets of his care and noted how much nicer another facility looked aesthetically, they praised the quality of physical therapy he received during his stay. However, safety remained an issue as he experienced multiple falls while in bed due to inadequate preventive measures by nursing staff. This prompted him to voice discomfort regarding how he was handled during care sessions—a sentiment that underscored shortcomings in training or attentiveness within parts of the team.

Food quality at Cypress Pointe emerged as a relatively positive aspect across both reviews. Although opinions varied on other elements of care provided, it seems that meals prepared for patients met expectations given that one review mentioned them being "pretty good." Moreover, financial assistance through Medicare facilitated short-term recuperation for patients like this reviewer’s father—alleviating some concerns related to costs typically associated with rehabilitation facilities.

Despite significant flaws highlighted by both reviewers concerning immediate patient attention and standards in personal treatment provided by non-rehabilitative staff members—especially concerning communication and respect—one recurring theme pointed toward positive rehabilitative outcomes through dedicated therapy professionals present at Cypress Pointe Rehabilitation Center. This dichotomy illustrates an inherent challenge faced by rehab facilities: while clinical excellence can exist within pockets of responsibility amongst caregivers such as physical therapists or doctors who administer essential medical treatments like oxygen, overall quality varies significantly based on staffing dynamics and establishment protocols.

Ultimately, these reviews suggest that potential patients or families should conduct thorough research into any rehabilitation facility before making decisions about where their loved ones will receive care. It is crucial not only to focus on overall aesthetics but also take note of individual experiences relayed by previous residents or family members involved in those patients' recovery processes—which may ultimately reveal both significant concerns needing urgent attention alongside valuable components deserving merit recognition within an evolving healthcare landscape shaped around improving rehabilitative methodologies.

Features

Housing

  • 90 resident community capacity 90 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Wilmington International (4 miles away) Wilmington International (4 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Cypress Pointe Rehabilitation Center in Wilmington, NC is a vibrant assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, allowing residents to pamper themselves without leaving the premises. With cable or satellite TV available in each room, residents can relax and enjoy their favorite shows or movies. Community operated transportation ensures that residents have easy access to nearby destinations.

The computer center provides opportunities for residents to stay connected with loved ones through technology. The dining room offers restaurant-style dining, allowing residents to enjoy delicious meals prepared by the professional culinary team. For those who prefer more privacy, fully furnished rooms with private bathrooms and kitchenettes are available.

Cypress Pointe Rehabilitation Center places great emphasis on wellness and offers a fitness room and wellness center where residents can engage in exercise programs tailored to their needs. The gaming room provides entertainment and social interaction opportunities for residents.

With move-in coordination and housekeeping services, Cypress Pointe Rehabilitation Center aims to make the transition to assisted living as smooth as possible. Outdoor spaces including gardens provide tranquility and a place for residents to enjoy fresh air.

Care services provided include 24-hour call system, supervision, assistance with daily activities such as bathing, dressing, and transfers, medication management, diabetes diet support, meal preparation and service, and special dietary restrictions are accommodated.

Residents can indulge in various activities such as concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities catered to individual interests. In addition to the numerous amenities within the community, Cypress Pointe Rehabilitation Center also benefits from its convenient location with cafes, parks, pharmacies, physicians' offices and restaurants all nearby.

Overall Cypress Pointe Rehabilitation Center strives to create an inclusive environment where seniors can receive personalized care and support while maintaining an active lifestyle surrounded by helpful staff members dedicated to their well-being.

Videos

Nearby Places of Interest

Physicians

  • New Hanover Medical Group (0.2 miles)
  • Wilmington Eye - Medical Center Drive (0.8 miles)
  • Wilmington Endocrinology (1.1 miles)
  • Tinsley, Ellis, A, Jr, MD (1.1 miles)
  • Coastal Neurosurgical Associates (1.4 miles)
  • New Hanover Medical Group (4.7 miles)
  • Cape Fear Eye Institute OD PA (5.1 miles)

Restaurants

  • Burger King (0.3 miles)
  • Henry's Restaurant (1.4 miles)
  • Walk-On's Sports Bistreaux - Wilmington Restaurant (1.4 miles)
  • Elijah's Restaurant (2 miles)
  • New Anthem Beer P (2.1 miles)
  • Tarantelli's (2.1 miles)
  • Double Happiness Restaurant (2.2 miles)

Pharmacies

  • Seashore Discount Drugs (0.9 miles)
  • CVS Pharmacy (3.1 miles)
  • Walgreens (3.1 miles)
  • Epic Pharmacies (4.3 miles)
  • CVS Pharmacy (4.6 miles)
  • Walmart Pharmacy (4.6 miles)
  • Walgreens (4.8 miles)

Cafes

  • Port City Java (2 miles)
  • Bespoke Coffee & Dry Goods (2.2 miles)
  • Starbucks (3.6 miles)
  • Cafe Koa (20.6 miles)

Theaters

  • The Pointe 14 at Barclay (2.1 miles)
  • Surf Cinemas (19.4 miles)

Parks

  • Hugh MacRae Park (2.2 miles)
  • Brunswick River Park (3.3 miles)
  • Leland Westgate Park (5.1 miles)
  • Annsdale Park (5.9 miles)
  • Oak Island Park (23.2 miles)

Transportation

  • Wilmington International Airport (ILM) (4.1 miles)
  • American Airlines (4.1 miles)

Hospitals

  • Brunswick Novant Medical Center (18.3 miles)

Places of Worship

  • Sacred Heart Catholic Church (19 miles)
  • Ocean View United Methodist Church (22.5 miles)

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