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3.4 from 44 reviews
5 stars
23
4 stars
4
3 stars
0
2 stars
1
1 stars
16
Overall Review of Walnut Cove Health And Rehabilitation Center
common20 reviews mention this
Caring staff is the recurring theme
Residents and families repeatedly describe staff as caring and attentive.
Many reviews focus on staff members being patient, kind, and supportive, with several people praising specific caregivers or the overall team. Others describe the facility as feeling like a second home and highlight how staff make stressful situations more manageable. A smaller set of reviews goes the other direction, describing neglect and poor responsiveness, which suggests the experience can vary depending on circumstances and care needs.
common4 reviews mention this
Therapy support stands out
Physical therapy and rehab support are mentioned as a major part of care.
Several reviews call out physical therapy or rehab progress as a positive outcome, including one that describes therapy as life saving and another that says PT and therapy helped the person recover. At the same time, a few negative reviews describe gaps in therapy, including a case where the therapy nurse did not seem to know the patient was scheduled and therapy did not happen as expected.
common5 reviews mention this
Food quality gets frequent mention
Food quality is frequently brought up, both positively and negatively.
On the positive side, multiple reviews describe the food as wonderful or great, pairing that praise with comments about kind, caring staff. Other reviews raise concerns about what is being served, including a report of a meal without meat and complaints about the menu and food alternatives. This lines up with the community offering restaurant-style dining, which residents may experience through the day-to-day dining setup.
caveat11 reviews mention this
Communication and staffing raise concerns
Some residents report slow response, missed care, and weak communication.
A recurring negative thread is responsiveness when help is needed, including call buttons not being answered for hours and requests for meds being delayed or not coming at all. Several reviews also describe missed or inconsistent care tasks, such as bathing schedules, attention to hydration and nutrition, and medication follow-through. There are also concerns raised about overall management and training, including mentions of insufficient staffing and poor communication with families during serious situations.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
90 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Piedmont Triad International (18 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
Express Scripts Holding Co. (12.1 miles)
Walgreens (15.4 miles)
Walgreens (16.1 miles)
CVS Revco D.S. (16.1 miles)
CVS Pharmacy (18.8 miles)
South Park Family Pharmacy (18.9 miles)
Walmart Pharmacy (20.5 miles)
Restaurants
Ryan's Restaurant (13.8 miles)
Wise Man Brewing (14.5 miles)
Bobby Boy Bakeshop (15 miles)
West End Opera House (15.1 miles)
Pinto's Grill (15.2 miles)
Mozelle's Fresh Southern Bistro (15.3 miles)
McDonald's (15.3 miles)
Places of Worship
Oak Ridge Baptist Church (14.1 miles)
Southern Baptist Convention (17.3 miles)
St John's Lutheran School (17.6 miles)
Immaculate Heart of Mary Catholic Church (19.6 miles)
Concord United Methodist Church (20 miles)
Collinstown Presbyterian Church (20 miles)
Middle Cross Missionary Baptist Church (20.2 miles)
Walnut Cove Health And Rehabilitation Center on seniors.fyi includes 3 photos including images showing outdoor, building, exterior, architecture, entrance, landscaping, trees, grass, and more.
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Lively Living Home
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Creekside Manor
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Walnut Cove Health And Rehabilitation Center photos
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