Information last verified:
1719 Quarter Road, Swanquarter, NC 27885
For more information about senior living options: (844) 490-3973
The staff are amazing. They are great people who really care about their residents. The reviewer would rate it 10 stars if possible.
Dangerous place for anyone you love.Cross Creek Health Care in Swanquarter, NC is best suited for families and residents who value steady, personal attention from frontline staff and who can actively participate in care planning. The strongest asset here is the frontline team: caregivers and nurses described as compassionate, dedicated, and genuinely invested in residents’ well-being. That warmth translates into meaningful daily interactions, helping residents feel seen and supported even in a small, resource-constrained setting. Yet this strength sits against a troubling backdrop of safety and reliability concerns raised by multiple experiences. The facility carries a combined rating of 2.5 from four reviews, reflecting a stark split between those who praise the human touch and others who warn of dangerous conditions that can threaten residents. The contrast matters: compassionate care is real, but it must coexist with a stable, safe operating environment.
Who should consider alternatives? Families where safety, clean systems, and consistent governance are non-negotiable should evaluate other options. The blunt “dangerous place” warning signals potential risks that could lead to harm if not addressed, and the overall rating signals inconsistency in oversight and quality control. If a facility’s culture cannot reliably translate into consistent safety practices, it makes sense to look at alternatives with clearer incident responsiveness, stronger QA programs, and robust clinical oversight. For residents who require specialized protocols, comprehensive memory-care support, or rapid-response capabilities, the absence of uniform processes makes other homes more attractive.
The key positive, staff, can offset many execution gaps when active family involvement is feasible. Highly engaged caregivers create a welcoming atmosphere, encourage participation in daily routines, and sustain emotional well-being. In practice, that means residents may experience higher-quality day-to-day interactions and more personalized attention than in peers at similarly sized facilities. However, these benefits have limited reach if safety lapses or management gaps undermine daily operations. Warmth alone cannot fully compensate for systemic issues; without dependable oversight, risks that generate the most concern may persist, undermining long-term confidence.
On the downside, the most persistent red flag is safety reliability. A stark descriptor like “dangerous place” carries weight, even if other experiences emphasize kindness. The discrepancy suggests uneven care across shifts, potential understaffing, or gaps in protocols governing resident movement, medication administration, or timely response. A 2.5 rating from four reviews hints at a facility still finding its footing, where some residents thrive in a small, intimate setting while others encounter rough edges. Without transparent reporting, consistent incident follow-through, and ongoing staff training, these concerns are likely to recur and erode trust over time.
Families evaluating Cross Creek should conduct a rigorous, in-person assessment focused on safety culture. Ask to see current staffing schedules, turnover rates, and how the facility handles urgent needs after hours. Request to review incident logs and QA follow-through, and talk directly to several residents and their families about how concerns were addressed. During tours, press for demonstrations of fall prevention, medication safety, and cleanliness standards. If a trial stay is possible, monitor not only the compassion of staff but the reliability of the environment, including timely assistance, secure safety features, and the clarity of care plans. The aim is to observe whether warmth and safety coexist consistently.
Bottom line: Cross Creek Health Care may suit families who prize compassionate staff and close-knit, personal attention, provided safety and operational concerns can be actively managed. For anyone where consistent safety, rigorous governance, and predictable quality are nonnegotiable, exploring stronger options is prudent. The decision hinges on whether the care environment can deliver both the warmth residents crave and the safety standards essential to peace of mind.
80 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Cross Creek Health Care is an assisted living community located in Swanquarter, NC. Our community offers a range of amenities and care services to ensure the comfort and well-being of our residents.
In terms of amenities, we provide a beauty salon where residents can get their hair styled and pampered. They can also enjoy their favorite TV shows or movies with our cable or satellite TV service. For transportation needs, we have community-operated transportation available, as well as transportation arrangements for non-medical purposes and doctor's appointments.
Our computer center allows residents to stay connected with loved ones via the internet. A dining room serves delicious meals in a restaurant-style setting, catering to special dietary restrictions if necessary. Additionally, we offer move-in coordination for a seamless transition into our community.
For recreational activities, Cross Creek Health Care offers various options. Residents can stay physically fit at our fitness room which is equipped with exercise equipment. We also have a gaming room for those who enjoy playing games and a small library for bookworms to indulge in reading.
Outdoor space and gardens provide opportunities for residents to enjoy nature and engage in outdoor activities. Our wellness center promotes overall well-being through various programs and activities aimed at maintaining mental wellness. Wi-Fi/high-speed internet is available throughout the community for staying connected.
When it comes to care services, our staff is available 24/7 with a call system and supervision provided around the clock. Assistance with activities of daily living such as bathing, dressing, and transfers is offered as needed. Medication management ensures that medications are taken correctly and on time.
Our meal preparation and service includes diabetes diets and accommodates special dietary restrictions if needed. A mental wellness program is in place to support residents' emotional health.
At Cross Creek Health Care, we prioritize the happiness and fulfillment of our residents by offering concierge services, fitness programs, planned day trips, resident-run activities, and scheduled daily activities.
In summary, Cross Creek Health Care is a welcoming assisted living community that provides comprehensive amenities and care services to ensure the comfort, well-being, and enjoyment of our residents.
Cross Creek Health Care is located at 1719 Quarter Road, Swanquarter, NC 27885 in Hyde County, North Carolina
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