Rex Rehab & Nursing Care Center is a nursing home community in Raleigh, NC.
Information last verified:
4420 Lake Boone Trail, Raleigh, NC 27607
For more information about senior living options: (866) 208-4318
3.2 from 45 reviews
5 stars
19
4 stars
5
3 stars
3
2 stars
1
1 stars
17
Overall Review of Rex Rehab & Nursing Care Center
caveat10 reviews mention this
Call responses feel inconsistent
Residents describe long waits and missed responses when they call for help.
Some residents and family members report that call bells and requests for assistance went unanswered for extended periods. Several reviews describe situations like delays to get help, staff not responding promptly, or needing to advocate repeatedly. A smaller number of reviews speak positively about follow-through and responsiveness, but the negative experiences make this a clear watch-out.
common8 reviews mention this
Staff care comes through
Many reviewers say the nursing, aides, and therapy team provide caring, professional support.
A number of reviews credit the staff with taking good care of residents and treating them kindly. Several mention specific caregivers or note that nurses and aides were helpful and attentive, including during inpatient rehab stays. Even among reviews that are critical overall, some still single out caregivers and therapists as strengths.
caveat9 reviews mention this
Food quality splits opinions
Dining quality is a frequent point of disagreement in reviews.
Some residents and families describe meals as delicious or with good variety, including praise for the kitchen staff. Other reviews are much harsher, describing food as cold, unpleasant, or not appetizing. Because both themes show up repeatedly, itâs worth planning for possible variation in day-to-day dining.
common6 reviews mention this
Therapy support stands out
Physical and occupational therapy receives repeat praise for being skilled and supportive.
Multiple reviews highlight the rehab therapy teamâespecially physical and occupational therapistsâas knowledgeable and effective during recovery. Several families also mention coordination of therapy scheduling and daily rehab activity. Even a few otherwise-negative reviews still point to the rehab-focused staff as the better part of the experience.
caveat7 reviews mention this
Cleaning and maintenance draw complaints
Reviews raise concerns about cleanliness, repairs, and outdated building conditions.
Several reviews mention issues like unsanitary conditions, bugs, stains, or dirty shared areas. Others point to broken or poorly maintained elements such as call buttons, equipment, or areas that appear neglected. While at least one review specifically praises cleanliness and upkeep, the recurring maintenance and hygiene complaints are a consistent reason for caution.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Raleigh-Durham International (6 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Physicians
Rex Surgical Specialists (0.1 miles)
Rex Hematology & Oncology (0.1 miles)
Wake Endoscopy Center (0.2 miles)
Rex Wound Care Center (0.2 miles)
Wake Internal Medicine Consultants (0.3 miles)
ENT & Audiology Associates (0.3 miles)
Raleigh Orthopaedic (0.5 miles)
Hospitals
UNC Specialty Women's Center at Rex (0.1 miles)
Duke Raleigh Hospital (4.8 miles)
WakeMed Heart Center (6.8 miles)
WakeMed Health & Hospitals (6.9 miles)
WakeMed Cary Hospital (6.9 miles)
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (3.2 miles)
Walgreens (3.2 miles)
CVS Pharmacy (3.2 miles)
Walgreens (3.4 miles)
Walgreens (3.7 miles)
Walgreens (4.7 miles)
Parks
Method Road Park & Community Center (1.8 miles)
Brookhaven Nature Park (2.7 miles)
Dorothea Dix Park (4 miles)
Williams Park (4.2 miles)
Eastgate Park (4.7 miles)
Carolina Pines Dog Park (5.2 miles)
Chavis Park (5.3 miles)
Restaurants
P.F. Chang's China Bistro (2.1 miles)
Lime & Lemon Indian Grill & Bar (2.5 miles)
Vivace (3.6 miles)
Irregardless Cafe & Catering (3.6 miles)
Raleigh Beer Garden (3.8 miles)
Rally Point Sport Grill (3.9 miles)
Flying Saucer Draught Emporium (4.2 miles)
Cafes
Starbucks (2.8 miles)
Starbucks (3 miles)
Starbucks (4.5 miles)
Starbucks (5.3 miles)
Chanticleer Cafe & Bakery (6 miles)
Panera Bread (7.7 miles)
Theaters
Cinemark Raleigh NC (3.9 miles)
Alamo Drafthouse Raleigh (6.1 miles)
Places of Worship
Christ the King Lutheran Church (4.7 miles)
Gethsemane Lutheran Church (6 miles)
Beacon Baptist Church (7.2 miles)
Transportation
Hertz Rent A Car (6.4 miles)
Raleigh-Durham International Airport (RDU) (6.5 miles)
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