4420 Lake Boone Trail, Raleigh, NC 27607
For more information about senior living options: (844) 490-3973
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The staff there have always taken such great care of her and kept her well looked after. Rex Rehab Raleigh staff are consistently impressive and professional. The team including Fantasia, Toya, Sanita, Crystal, and Philip has provided care that allows family members to sleep comfortably at night. The caregivers at Rex Rehab are an incredible group of professionals. The social workers at Rex Rehab are professionals and among the best people they've ever worked with. All the therapists were excellent, with D. Scott and Katie singled out as exceptional. The nursing staff was superb, especially Linda, the Geriatric NP, and Mary Sherron, a nurse manager. The kitchen staff deserves kudos for serving lots of different, delicious meals every day. Families were extremely happy with the care provided and noted the staff were extremely responsive.
The ice machine in the community break room has been broken too long and not kept clean, with water leaking on the floor and towels left on the floor. The facility is described as absolutely horrible; one reviewer would not give it even one star and urged others not to send their loved ones there. A reviewer states that their mother was talked down to, ignored, and berated, and not properly cleaned or bathed. The place is described as unsanitary with outdated equipment, and there was an infestation of bugs coming from the ceiling after five days. The overall atmosphere is dark and gloomy, with claims that management does not care and that it's a breeding ground for germs and sickness. Staff are described as rude, short with their tone, and slow to respond, taking 30?45 minutes to assist with basic needs. The rooms are freezing, bathrooms lack heat and ventilation, and blankets are not provided. The building is described as dirty and in need of updates, with dingy sheets, rusted equipment, and an outdated call button.Across the collection of experiences, Rex Rehab and Rex Rehabilitation of Raleigh emerge as places that inspire deeply divergent feelings. Several families write with warmth and gratitude, recalling decades of attentive, compassionate care. One person describes how his mother was a patient at Rex from 2019 until her passing last month, and how the staff consistently went above and beyond to ensure she was well cared for. The tone here is unapologetically appreciative: caregivers who listened, explained, and treated a loved one with dignity, leaving the family feeling grateful for the consistent level of attention and kindness over many years.
Another set of voices keeps that appreciation front and center, focusing on specific teams within the Rex Rehab unit. A visitor recounts visiting Rex Rehab and being consistently impressed by the professionalism of the staff, noting that Rex Rehab seems to hire exceptionally capable people. The same account mentions a particular rehab team - Fantasia, Toya, Sanita, Crystal, and Philip - whose members are singled out for making a relative feel like they were cared for "like their own uncle." This reviewer even found comfort in sleeping at night knowing those caregivers were looking after the family member. The praise is tempered by a practical note about a broken ice machine in a community break room and some maintenance-related cleanliness issues (leaking water, towels left on the floor, and food trays in the room). Still, the overall verdict remains positive: an excellent caregiving team and a center that many families are proud to recommend to others in need of rehab services.
The social workers at Rex Rehab also appear as a highlight in several accounts. One reviewer emphasizes that these social workers are professionals - perhaps "some of the best people" encountered in their experiences - and speaks of Rex Rehab as a place they would readily recommend to clients seeking inpatient rehabilitation. The tone here blends admiration with confidence - an endorsement built on the professionalism and reliability of the social work team in coordinating care and helping families navigate the rehab journey.
Another prominent thread centers on a more recent stay for a different family member, a 91-year-old dad who spent 2.5 weeks in March 2025 recovering from a fall and leg injuries. In this account, all therapists - particularly a physical therapist named D. Scott and an occupational therapist named Katie - are praised as exceptional. The nursing staff earns high marks as well, with Linda, a geriatric nurse practitioner, and Mary Sherron, a nurse manager overseeing Rex Rehab's nursing team, singled out for praise. The reviewer also notes that the food was delicious and that the kitchen staff did a commendable job providing a variety of meals each day. The positive sentiment here centers on professional, responsive, and well-coordinated care, as well as meals that contributed to a sense of comfort during a trying rehab stay.
Despite a string of praise, there is an equally loud chorus of criticisms that reveal how varied the experience can be. In a long, mixed review about a recent mom's discharge, the writer acknowledges the staff's kindness and responsiveness but details serious concerns about the environment and care quality. They recount issues such as a broken ice machine in the community break room with ongoing leaks, towels and other items on the floor creating slip hazards, and food trays being left in the room - issues that feel particularly troubling in a setting where family members often come for snacks and beverages and expect a well-maintained, clean space. The author also describes the building as needing updates, citing tiles that could fail, the possibility of mold, windows and shutters that appear neglected, and a garden area that is beautiful but not well cared for. The critique concludes that, while the staff clearly care, the overall operation is hampered by management and maintenance problems that keep the place at best a four-star experience rather than a five-star one.
Another reviewer adds to the chorus of grievances by recounting a distinctly negative experience. They say they would not give Rex Rehab even one star, though they had no choice but to post a comment. The mother in this account was allegedly spoken to in a belittling manner, ignored, and berated - conduct that supposedly occurred in front of the family and could have occurred when staff were unaware of observers. Allegations of inadequate cleanliness and unsanitary conditions accompany claims of outdated equipment and even an infestation of bugs after just five days. The reviewer assigns blame to UNC Healthcare for permitting such treatment to occur, characterizing the environment as dark and gloomy and a breeding ground for germs. A single image - of "top notch" food - appears in the post, creating a jarring contrast with the rest of the narrative. Taken together, the review presents a stark tension: some staff members are praised, while the overall atmosphere and care standards are called into question.
A separate, blunt assessment labels Rex Rehab as "the worst place ever," urging readers not to bring their family members there. This reviewer emphasizes a lack of responsiveness and notes a general sense of neglect, with minimal calls returned and a chilling impression of how patients are treated when family members are not present. The sentiment here is one of warning and alarm, a stark counterpoint to the more glowing endorsements scattered elsewhere in the pool of reviews.
A further, detailed critique from January 2024 paints a broader image of systemic problems. The reviewer describes a PT plan that amounts to one hour of therapy per day while patients are confined to bed for the remaining 23 hours - an arrangement they deem shameful and insufficient for meaningful rehabilitation. They criticize food that seems akin to prison fare - cold, rubbery, and unappetizing - served repeatedly, with little regard for patient comfort or nutritional needs. The account layers on accusations of rude and unempathetic behavior from staff, particularly in the evenings, and cites delays in basic assistance such as bathroom help, all contributing to a perception of a facility more focused on restricting patients than rehabilitating them. Temperature control is highlighted as another deterrent - rooms that feel freezing and bathrooms without adequate heating or ventilation - further painting a picture of an environment that some patients and families find harsh and unsupportive.
Taken together, these reviews sketch a facility that inspires both high praise and severe critique. On one hand, Rex Rehab and Rex Rehabilitation of Raleigh are celebrated for dedicated teams, professional social workers, and nurses who deliver attentive, compassionate care. Families recount moments when staff treated loved ones with the care and consideration they would want for their own relatives, and some patients respond with gratitude for responsive, coordinated care and tasty meals. On the other hand, there are persistent concerns about maintenance, cleanliness, and the physical environment, as well as allegations of inconsistent staff behavior and management shortcomings. The most critical accounts describe a culture that can feel unsympathetic or neglectful, with safety hazards, outdated equipment, and a care plan that some readers interpret as insufficient or misaligned with rehabilitation best practices. In short, the experience at Rex Rehab and Rex Rehabilitation of Raleigh appears to be highly variable, dependent on the specific team, shift, and circumstances surrounding each patient's stay.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rex Rehab & Nursing Care Center in Raleigh, NC is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enriching environment, this community ensures that residents have access to all the necessary resources for a fulfilling lifestyle.
The amenities at Rex Rehab & Nursing Care Center are designed to enhance the quality of life for its residents. From the convenience of an on-site beauty salon to enjoy pampering services, to having cable or satellite TV in their rooms for entertainment, residents will find everything they need within reach. The community also provides community-operated transportation for outings and appointments, along with move-in coordination services to make transitions seamless. A fully furnished living space with private bathrooms ensures maximum comfort and privacy.
Residents can engage in various recreational activities within the premises. A well-equipped fitness room allows individuals to stay active and maintain their physical well-being. For those who enjoy gaming, there is a dedicated gaming room available. Additionally, there is a small library for book lovers and a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or pursuing personal interests. Outdoor spaces offer opportunities for relaxation and enjoying nature.
Care services at Rex Rehab & Nursing Care Center are comprehensive and cater to individual needs 24/7. The community has a 24-hour call system and supervision to ensure residents' safety and peace of mind. Trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also offered along with diabetes diet support and special dietary restrictions.
Dining at this assisted living community is tailored to meet special dietary restrictions, ensuring that all residents receive nutritious meals that suit their individual needs. In addition to dining options within the community, there are numerous nearby cafes and restaurants where residents can explore different culinary experiences.
Engaging activities are an integral part of life at Rex Rehab & Nursing Care Center. With concierge services available, residents can plan day trips and participate in scheduled daily activities. The community also encourages resident-run activities to foster a sense of ownership and engagement.
Rex Rehab & Nursing Care Center is conveniently located near essential amenities, including pharmacies, physicians' offices, places of worship, theaters, and hospitals. This accessibility ensures that residents have easy access to necessary healthcare services and can enjoy cultural and recreational experiences in the community.
Overall, Rex Rehab & Nursing Care Center offers a vibrant assisted living community that prioritizes the physical, mental, and social well-being of its residents. With its comprehensive care services, wide range of amenities, engaging activities, and convenient location near essential amenities, this community provides a nurturing environment where individuals can thrive.
Rex Rehab & Nursing Care Center is located at 4420 Lake Boone Trail, Raleigh, NC 27607 in Wake County, North Carolina
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