Information last verified:
4420 Lake Boone Trail, Raleigh, NC 27607
For more information about senior living options: (844) 490-3973
Rex Rehab staff are consistently professional and caring. The nursing staff is superb. Therapists are excellent, with D. Scott and Katie noted as exceptional. The facility is lovely and well-run, staffed by very kind professionals. The food is delicious and offers a variety of daily meals. The rooms are spacious and clean. There are engaging daily activities, including ice cream socials and therapy dog visits, that help residents stay engaged.
The facility is described as absolutely horrible, with staff who talk down to patients, ignore them, and berate them in front of others. The staff are rude, slow to respond, and lack empathy, especially when patients need help at night. The building is dirty and outdated, with broken furniture, rust, and maintenance neglect. The food is cold, unappetizing, often described as prison-like, and sometimes inedible. Call bells go unanswered for hours, leaving patients waiting and unsafe. There are infestations and unsanitary conditions, including bugs and dirty rooms. The facility is severely under-staffed, leading to neglect of patients. The temperature is uncomfortably cold, with no heat or blankets and little effort to help. The overall culture is disrespectful, with management slow to address complaints. Construction and noise disrupt residents and hamper rest and safety.Rex Rehab & Nursing Care Center in Raleigh is best suited for families whose primary objective is robust inpatient rehabilitation after surgery or a serious decline, and who prioritize a staffing profile that consistently delivers therapy-driven care. The center draws strength from professional therapists, knowledgeable nurses, and social workers who can guide a patient through a focused recovery plan. For someone with a clear rehab trajectory, hip or knee replacements, post-fall recovery, or the need to transition from hospital to home, Rex can be a strong choice when the emphasis is on getting the limbs moving, regaining independence, and coordinating follow-up services.
That said, several reviewers urge potential clients to consider alternatives if certain non-negotiables are present. When reliability, cleanliness, and a warm, well-maintained environment are non-negotiable, Rex’s Raleigh campus may fall short for some families. Reports of understaffing, delayed call-bell responses, and inconsistent maintenance can erase the comfort of strong clinical teams for those who value instant accessibility and a consistently calm setting. In short, if a facility’s upkeep and immediate responsiveness are must-haves, exploring other options is prudent.
The strongest positives center on the rehab ecosystem. Therapists are repeatedly described as knowledgeable, dedicated, and engaging, with patients often appreciating the practical, even upbeat approach to therapy sessions. Nursing care is frequently praised for responsiveness and professionalism, and social workers are noted as among the most capable professionals on site. The rehab-focused environment also yields tangible benefits: patients report meaningful progress, and discharge from rehab frequently aligns with renewed mobility and confidence. Beyond clinical care, the facility offers spacious private or semi-private rooms, a garden and walking paths, daily activities, and accessible in-room TV options, features that help sustain morale during recovery.
Yet the negatives cannot be dismissed. A persistent thread concerns staffing levels and the reliability of basic services, including timely aid to the bathroom, assistance with transfers, and routine patient monitoring. Several accounts describe cold rooms, outdated equipment, and cleanliness issues, with some residents and visitors labeling certain areas as neglected or poorly maintained. Food quality ranges from decent to disappointing, and a few reviews portray administration and management as slow to respond or dismissive of concerns. The most troubling reports depict fluctuations in care quality that seem to hinge on staffing and day-to-day leadership rather than a fixed standard.
These pros and cons interplay in meaningful ways. For families prioritizing rehabilitation outcomes, Rex’s solid therapy teams and professional nursing support can offset many process flaws, especially when a patient has advocates who stay engaged and challenge care plans as needed. In practice, the value hinges on where care gaps occur: if therapy progress is steady, if meals and social activities keep spirits high, and if the staff respond reasonably well to questions, then the positives can outweigh the drawbacks. However, if daily life at the facility is marred by consistent inattentiveness, operational breakdowns, or persistent cleanliness concerns, the downsides can overshadow the rehab gains and erode trust in long-term safety and comfort.
The practical takeaway is clear: choose Rex when rehab quality is the principal criterion and when a family can actively participate in oversight to ensure smooth day-to-day care. Prospective families should insist on a candid, current tour focused on front-line operations, how quickly call bells are answered, the cadence of therapy sessions, and the cleanliness of rooms and common areas. Request to speak with current residents or their families about a typical day, and probe for specifics on staffing patterns, incident follow-through, and maintenance responsiveness. If those assurances feel uncertain, or if the emphasis shifts toward long-term custodial care, higher cleanliness standards, or more consistent bedside attention, alternatives in the Raleigh area deserve serious consideration.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (6 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rex Rehab & Nursing Care Center in Raleigh, NC is an exceptional assisted living community offering a wide range of amenities and care services to meet the needs of its residents. With a focus on providing a comfortable and enriching environment, this community ensures that residents have access to all the necessary resources for a fulfilling lifestyle.
The amenities at Rex Rehab & Nursing Care Center are designed to enhance the quality of life for its residents. From the convenience of an on-site beauty salon to enjoy pampering services, to having cable or satellite TV in their rooms for entertainment, residents will find everything they need within reach. The community also provides community-operated transportation for outings and appointments, along with move-in coordination services to make transitions seamless. A fully furnished living space with private bathrooms ensures maximum comfort and privacy.
Residents can engage in various recreational activities within the premises. A well-equipped fitness room allows individuals to stay active and maintain their physical well-being. For those who enjoy gaming, there is a dedicated gaming room available. Additionally, there is a small library for book lovers and a computer center with Wi-Fi/high-speed internet access for staying connected with loved ones or pursuing personal interests. Outdoor spaces offer opportunities for relaxation and enjoying nature.
Care services at Rex Rehab & Nursing Care Center are comprehensive and cater to individual needs 24/7. The community has a 24-hour call system and supervision to ensure residents' safety and peace of mind. Trained caregivers provide assistance with activities of daily living such as bathing, dressing, and transfers as needed. Medication management is also offered along with diabetes diet support and special dietary restrictions.
Dining at this assisted living community is tailored to meet special dietary restrictions, ensuring that all residents receive nutritious meals that suit their individual needs. In addition to dining options within the community, there are numerous nearby cafes and restaurants where residents can explore different culinary experiences.
Engaging activities are an integral part of life at Rex Rehab & Nursing Care Center. With concierge services available, residents can plan day trips and participate in scheduled daily activities. The community also encourages resident-run activities to foster a sense of ownership and engagement.
Rex Rehab & Nursing Care Center is conveniently located near essential amenities, including pharmacies, physicians' offices, places of worship, theaters, and hospitals. This accessibility ensures that residents have easy access to necessary healthcare services and can enjoy cultural and recreational experiences in the community.
Overall, Rex Rehab & Nursing Care Center offers a vibrant assisted living community that prioritizes the physical, mental, and social well-being of its residents. With its comprehensive care services, wide range of amenities, engaging activities, and convenient location near essential amenities, this community provides a nurturing environment where individuals can thrive.
Rex Rehab & Nursing Care Center is located at 4420 Lake Boone Trail, Raleigh, NC 27607 in Wake County, North Carolina
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