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4.4 from 32 reviews
5 stars
21
4 stars
7
3 stars
2
2 stars
0
1 stars
2
Overall Review of Right at Home of Wake County - Raleigh
common24 reviews mention this
Caregivers are consistently described warmly
Residents and families repeatedly describe caregivers as professional, caring, and attentive.
Across many reviews, people say the agency’s caregivers are friendly, empathetic, and competent. Several mention that caregivers followed instructions well and helped with day-to-day support, including personal care and encouragement. Others specifically call out trust and comfort—such as a parent enjoying the caregiver’s personality or smiling when the sitter arrives. A few reviews also describe service as professional and on-point when care is needed in the home and during hospital time.
common13 reviews mention this
Scheduling feels flexible and responsive
Families frequently highlight flexible scheduling and quick help when timing changes.
Reviewers often describe the agency as responsive when they call for help, including last-minute requests. Multiple people mention caregivers being on time and the office helping adjust the schedule when needs shift. Some reviews describe accommodations like arranging overnight coverage. There are also complaints tied to caregiver changes and what to expect, so responsiveness is not universal, but the day-to-day experience is commonly described as workable.
differentiator2 reviews mention this
Support for dementia is a clear focus
Residents and families describe care that works alongside dementia progression and care transitions.
Some reviews specifically mention dementia support, including using the service for a parent with dementia. One reviewer describes how the agency helped during a transition as the parent moved to memory care while another family member moved to assisted living, with the same caregiver staying involved. Another review describes ongoing help as dementia and health issues worsened, including at-home and in-hospital care as needed.
common7 reviews mention this
Help extends beyond personal care
Reviews describe support that includes companionship, errands, and hands-on help at home.
Several reviews mention companion-style support, describing regular or irregular in-home presence. Others call out practical assistance such as cooking and cleaning, along with help to keep someone engaged through conversation. There are also mentions of transportation-related help, including drivers described as courteous and careful. One review also notes constraints after prior outings, framing the service as helping a loved one remain at home longer.
caveat9 reviews mention this
Continuity and matching can be inconsistent
Some families report challenges with caregiver changes and matching to specific needs.
A recurring concern is that caregiver continuity can be difficult when changes happen frequently. One reviewer describes this as stressful for their husband, even while acknowledging staff responses are positive. Others mention caregiver matching—such as an excellent fit in some cases, while one family reports not getting someone who wanted to do the needed care. On the positive side, several reviews praise continuity with specific caregivers, but the mixed experiences keep this from being a guaranteed strength.
caveat2 reviews mention this
Communication and follow-up need work
A couple of reviews point to gaps in upfront communication and service follow-up.
One reviewer says scheduling is flexible but wants more upfront clarity about who will arrive when a regular caretaker is not coming. Another review reports not being satisfied with the care received and adds that they did not get follow-up when services were needed. Together, these comments suggest that clear expectations and closing the loop can sometimes fall short.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Transportation
Raleigh-Durham International (6 miles away)
Nearby Places of Interest
This part of Raleigh, North Carolina offers a convenient and well-equipped area for senior living. With several medical facilities such as Rex Hematology & Oncology, Wake Endoscopy Center, and Wake Internal Medicine Consultants nearby, residents have access to quality healthcare services. Additionally, there are pharmacies like CVS and Walgreens within a short distance for medication needs. The neighborhood also features various parks like Method Road Park & Community Center and Brookhaven Nature Park for leisurely strolls and outdoor activities. Nearby restaurants such as P.F. Chang's China Bistro and Irregardless Cafe provide dining options, while cafes like Starbucks offer a cozy spot for socializing. For entertainment, residents can visit theaters like Cinemark Raleigh NC or Alamo Drafthouse Raleigh. Overall, this area provides a range of amenities and services tailored to the needs of seniors seeking a comfortable and vibrant community in Raleigh.
Physicians
Rex Hematology & Oncology (0 miles)
Wake Endoscopy Center (0.2 miles)
Rex Surgical Specialists (0.2 miles)
Rex Wound Care Center (0.4 miles)
Wake Internal Medicine Consultants (0.4 miles)
ENT & Audiology Associates (0.5 miles)
Raleigh Orthopaedic (0.6 miles)
Hospitals
UNC Specialty Women's Center at Rex (0 miles)
Duke Raleigh Hospital (4.9 miles)
WakeMed Cary Hospital (6.7 miles)
WakeMed Heart Center (6.8 miles)
WakeMed Health & Hospitals (6.9 miles)
Pharmacies
CVS Pharmacy (0.3 miles)
Walgreens (3.1 miles)
Walgreens (3.3 miles)
CVS Pharmacy (3.3 miles)
Walgreens (3.4 miles)
Walgreens (3.8 miles)
Walgreens (4.6 miles)
Parks
Method Road Park & Community Center (1.6 miles)
Brookhaven Nature Park (2.9 miles)
Dorothea Dix Park (3.9 miles)
Williams Park (4.4 miles)
Eastgate Park (4.8 miles)
Carolina Pines Dog Park (5.1 miles)
Chavis Park (5.3 miles)
Restaurants
P.F. Chang's China Bistro (2.3 miles)
Lime & Lemon Indian Grill & Bar (2.4 miles)
Irregardless Cafe & Catering (3.6 miles)
Vivace (3.7 miles)
Raleigh Beer Garden (3.7 miles)
Rally Point Sport Grill (3.9 miles)
Flying Saucer Draught Emporium (4.1 miles)
Cafes
Starbucks (2.9 miles)
Starbucks (2.9 miles)
Starbucks (4.3 miles)
Starbucks (5.2 miles)
Chanticleer Cafe & Bakery (5.9 miles)
Panera Bread (7.8 miles)
Theaters
Cinemark Raleigh NC (4 miles)
Alamo Drafthouse Raleigh (6.1 miles)
Places of Worship
Christ the King Lutheran Church (4.5 miles)
Gethsemane Lutheran Church (6.1 miles)
Beacon Baptist Church (7.2 miles)
Transportation
Hertz Rent A Car (6.5 miles)
Raleigh-Durham International Airport (RDU) (6.5 miles)
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
Home health care has become essential for supporting independence among the aging population, offering diverse services such as skilled nursing and rehabilitation in familiar environments, while also incorporating technology for personalized care. Despite its benefits, including improved recovery rates and emotional well-being, challenges like safety, staff availability, and insurance navigation must be managed for effective implementation.
Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.
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Raleigh-Durham International (6 miles away)
Vibrant assisted living with convenient access to cafes, parks, pharmacies, physicians, restaurants, worship, theater, and a nearby hospital.
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