Raleigh Rehabilitation Center

Pros

• The recreation director at Raleigh Rehab Center was effective in keeping clients engaged and active.
• The therapists (PTs and OTs) at Kindred Transitional Care and Rehabilitation provided excellent care for the patients.
• The nurses at the facility were helpful and attentive to the needs of the patients, showing genuine concern for their well-being.
• The staff learned patients' names quickly, which contributed to a caring environment.
• Overall, there were instances of professionalism and dedication among the nursing staff that positively impacted patient recovery.

Cons

• The management change at Raleigh Rehab Center led to a decline in service and professionalism.
• Clothes frequently went missing due to the way they were washed, resulting in the facility needing to reimburse for misplaced items.
• The facility is understaffed, leading to delays in care and inadequate assistance for residents.
• My uncle experienced delayed diaper changes due to insufficient staffing among aides at Kindred Transitional Care and Rehabilitation.
• Despite the friendly nature of the staff, their effectiveness was compromised by poor management and a lack of adequate personnel.
• There is only one nurse for about 40 patients, indicating a severe shortage of nursing staff.
• The chaotic environment at the facility was attributed to being understaffed, despite cleanliness being maintained.
• Although some nurses were helpful, the overall care quality was hindered by the low number of CNAs available.

Review

In recent years, the experiences of families with rehabilitation centers have varied significantly, highlighting both commendable aspects and glaring deficiencies in care. Two notable facilities—Raleigh Rehab Center and Kindred Transitional Care and Rehabilitation—offer contrasting stories regarding the quality of care provided to their residents. Each experience reflects broader trends within healthcare institutions, particularly in concerns about staffing levels, management changes, and patient care outcomes.

At Raleigh Rehab Center, a family member found that the facility once provided excellent service but faced challenges following a change in management. Initially praised for its environment and professionalism while caring for a loved one over two years, the center began to show signs of decline as new leadership took over. One significant issue reported was the mismanagement of residents' clothing; items often went missing due to how laundry was handled—clothes were washed collectively without proper tracking. This led to an unfortunate situation where the facility had to reimburse the family for lost garments. While Raleigh offered nice rooms and an activity room overseen by a competent recreation director who kept clients engaged, persistent staffing shortages hindered the overall quality of care.

The building itself is described as old and lacking modern upgrades, contributing to a less-than-ideal living environment for residents. Connectivity issues such as poor wi-fi further detracted from residents' experiences within this otherwise decent facility. Families seeking consistent care might find these shortcomings concerning; however, it should be noted that staff members remained dedicated despite overwhelming circumstances.

In stark contrast is Kindred Transitional Care and Rehabilitation—a place that ultimately fell short for another family member's uncle after several weeks of residency. Understaffing emerged as a critical issue here as well, with only one nurse assigned to approximately 40 patients and just two certified nursing assistants (CNAs) available for support under similar conditions. This dire ratio raised serious concerns about timely attention to personal needs, especially given that this particular resident struggled with incontinence. Although staff members exuded friendliness and approached their work with compassion, they were rendered ineffective by inadequate management practices and insufficient personnel support.

Despite these concerns regarding understaffing affecting overall patient care at Kindred, there were commendable aspects worth noting—particularly among therapists working within the facility. Patients received effective physical therapy (PT) and occupational therapy (OT) from skilled professionals who played a key role in restoring function and strength during recovery periods. Furthermore, reviews indicated that the cleanliness of the space remained satisfactory even amidst chaotic conditions stemming from staffing shortages.

On a more positive note, another review highlighted an admirable experience involving proactive nursing staff at Kindred during another patient's six-week stay. Family visits revealed attentive nurses who quickly became acquainted with both patients’ names and individual needs within just a week’s time frame. These caregivers demonstrated genuine concern for their patient’s well-being through constant assistance aimed at improving his strength—a clear testament to how dedicated healthcare providers can make impactful contributions despite systemic challenges surrounding them.

Ultimately, these experiences in rehabilitation centers shed light on significant trends affecting patient care across facilities today: management transitions leading to inconsistent service levels; chronic understaffing resulting in degraded responsiveness beyond immediate medical needs; yet also showcasing remarkable teams capable of overcoming barriers through compassionately delivering hands-on assistance whenever possible. For prospective families considering options when it comes time for rehabilitation resources in their communities—the testimonials serve as essential reminders about conducting thorough research into available facilities while weighing both strengths against weaknesses before making decisions impacting loved ones’ lives.

This part of Raleigh, North Carolina offers a convenient and accessible location for seniors looking to settle in a bustling city with numerous amenities nearby. With multiple pharmacies, restaurants, cafes, parks, physicians, hospitals, theaters, places of worship, and transportation options within a short distance, residents can easily access essential services and activities. The area boasts well-known chains such as Walgreens and CVS Pharmacy for medication needs, diverse dining options ranging from breweries to Indian cuisine, beautiful parks for outdoor recreation, reputable medical facilities for healthcare needs, and entertainment venues like Alamo Drafthouse Raleigh for leisurely activities. Additionally, there are various churches for spiritual fulfillment and reliable car rental services available for convenient transportation. Overall, this neighborhood provides a vibrant and welcoming environment for seniors seeking a comfortable lifestyle in Raleigh.

Pharmacies

• Walgreens (0.6 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (3 miles)
• CVS Pharmacy (3 miles)
• Walgreens (3.1 miles)
• Walgreens (3.6 miles)
• Walmart Pharmacy (3.7 miles)

Restaurants

• Raleigh Beer Garden (0.7 miles)
• Irregardless Cafe & Catering (1.1 miles)
• Flying Saucer Draught Emporium (1.2 miles)
• The Morning Times (1.5 miles)
• Circa 1888 (1.5 miles)
• Lime & Lemon Indian Grill & Bar (1.5 miles)
• Brewery Bhavana (1.6 miles)

Cafes

• Starbucks (0.7 miles)
• Starbucks (5.1 miles)
• Starbucks (5.1 miles)
• Starbucks (5.6 miles)
• Panera Bread (6.3 miles)
• Chanticleer Cafe & Bakery (7.2 miles)
• Starbucks (7.8 miles)

Parks

• Dorothea Dix Park (1.6 miles)
• Chavis Park (2.2 miles)
• Method Road Park & Community Center (2.5 miles)
• Eastgate Park (3.3 miles)
• Carolina Pines Dog Park (3.5 miles)
• Biltmore Hills Park (3.6 miles)
• Brookhaven Nature Park (4.4 miles)

Physicians

• Wake Radiology Diagnostic Imaging (2.5 miles)
• Family Medical Associates of Raleigh (3.1 miles)
• Rex Hematology & Oncology (3.2 miles)
• ENT & Audiology Associates (3.3 miles)
• Rex Surgical Specialists (3.4 miles)
• Wake Internal Medicine Consultants (3.4 miles)
• Rex Wound Care Center (3.4 miles)

Hospitals

• Duke Raleigh Hospital (2.9 miles)
• UNC Specialty Women's Center at Rex (3.2 miles)
• WakeMed Heart Center (3.6 miles)
• WakeMed Health & Hospitals (3.7 miles)
• Wakemed Garner Healthplex (7.4 miles)

Theaters

• Alamo Drafthouse Raleigh (2.9 miles)
• Cinemark Raleigh NC (6.3 miles)

Places of Worship

• Beacon Baptist Church (4.3 miles)
• Gethsemane Lutheran Church (5.8 miles)
• Christ the King Lutheran Church (6.7 miles)

Transportation

• Enterprise Rent-A-Car (5.6 miles)