Deer Park Health & Rehabilitation

Pros

• The staff at Deer Park Health and Rehabilitation are nice and helpful, ensuring a positive atmosphere for residents.
• Residents at Deer Park enjoy good food and are satisfied with their meals.
• Sunrise Rehabilitation Center has clean facilities and well-maintained rooms that impressed visitors.
• The caregivers at Sunrise in Nebo provided attentive care to residents, contributing to the overall well-being of patients.
• Staff members at Sunrise demonstrated exceptional dedication by knowing residents' names and maintaining relationships with families even after they moved on from their positions.

Cons

• The Deer Park Health and Rehabilitation facility is described as not the best, indicating a lack of overall quality.
• The presence of 14 citations, including substantiated abuse allegations against the current Director of Nursing at Deer Park, raises serious concerns about safety and care standards.
• The old condition of the Deer Park facility suggests it may not meet modern expectations for a rehabilitation center.
• Despite cleanliness, the aging infrastructure of Deer Park may detract from residents' comfort and experience.
• Although Sunrise Rehabilitation Center was initially praised, there could be an underlying concern if other facilities have similar issues as noted with Deer Park.

Review

The experience of families with rehabilitation and nursing facilities often varies significantly, as evidenced by the contrasting reviews of Deer Park Health and Rehabilitation Center and Sunrise Rehabilitation Center. While both places aim to provide care for their residents, the environments, staff engagement, and overall impressions drawn from family experiences highlight critical differences that warrant consideration.

Deer Park Health and Rehabilitation presents a mixed bag in terms of quality. On one hand, the facility is clean and offers private rooms that residents appreciate. The food served is reportedly good, which contributes positively to the residents' overall satisfaction. Basic activities like bingo are provided to engage residents, contributing to a semblance of community among those living there. However, significant issues arise when examining the results from a March 2014 NC State Survey. The facility received 14 citations during this annual review, including two substantiated abuse allegations against the current Director of Nursing. Despite these serious concerns, she has remained in her position within the facility. This troubling information raises questions regarding the safety and well-being of residents at Deer Park and underscores the importance for potential patients' families to conduct thorough research before making decisions about care.

In stark contrast sits Sunrise Rehabilitation Center—a facility that appears to prioritize both cleanliness and comprehensive resident care actively. Visitors were greeted with helpful staff who provided ample information about their services while showcasing well-maintained rooms and engaging communal areas. The attention given to potential clients’ needs and inquiries reflects a dedication that reassures families considering placement for loved ones. Reviews depict an environment where relatives can feel confident that their family members will be treated with respect and dignity.

Particularly compelling is the account from a family whose father resided at Sunrise during his battle with Alzheimer’s disease over four years until his passing. The reviewer highlights an extraordinary standard of care—specifically noting that their father never developed bed sores due to vigilant monitoring by attentive staff members. This level of dedication is essential in such facilities, especially for vulnerable populations needing consistent support due to chronic conditions like dementia.

Moreover, familial bonds extended beyond visits; caregivers at Sunrise made personal connections with both patients and their relatives alike. Notably, nurses not only knew each resident's name but also maintained relationships even after moving on from their roles at Sunrise—engaging with family members in public settings to inquire about their loved ones’ well-being. This strong rapport illustrates an exceptional degree of compassion in caregiving practices that goes far beyond mere professional interactions.

As potential clients evaluate options for long-term care facilities or rehabilitation centers for loved ones, it’s crucial they take into account not only inspections or surveys but also genuine testimonials from families who have direct experience at these establishments. Each review underscores different facets of caregiving: Deer Park’s shortcomings alongside its basic structure being offset by common kindnesses found amid its challenges; whereas Sunrise emerges as a beacon of hope—with attentiveness interwoven into daily routines setting it apart emphatically as a supportive atmosphere catered toward individual patient needs.

Ultimately, choosing between facilities like Deer Park Health & Rehabilitation Center and Sunrise Rehabilitation requires careful consideration driven by firsthand accounts revealing vibrant narratives woven through compassionate service or disappointing oversight—and they serve as striking reminders emphasizing how proper evaluation can lead families toward informed decisions ensuring dignified care for their loved ones.

Physicians

• Parkway Medical Group Black Mountain (24.6 miles)

Parks

• Black Mountain Town Square (24.6 miles)

Cafes

• Dripolator Coffee House (24.6 miles)