Peak Resources-Outer Banks
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430 West Health Center Drive, Nags Head, NC 27959
For more information about senior living options: (844) 490-3973
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Peak Resources Outer Banks is described by reviewers as one of the best nursing facilities. The facility was reported to be clean and odor-free, with a positive, welcoming environment. The housekeeping staff were praised for doing a wonderful job. The admissions director (Emmi) was praised for professionalism, being informative, and responsive. The nurses, physical and occupational therapists, aides, and social workers were described as kind, patient, and attentive. The staff were noted for helping residents stay engaged and for maintaining a friendly, positive atmosphere. The team was credited with helping a patient walk again ahead of initial estimates. Peak Resources OBX was described by some families as an answer to prayer, with caring nurses and effective therapy. The facility has been highly recommended by families for rehabilitative care. Families expressed gratitude for the attention and care shown to their loved ones.
They claim the facility has no weekend administrative or medical leadership, leaving patients without accountability. They state there is no on-site physician and that doctors are only accessed via Zoom, implying lack of medical oversight. They describe a patient being left in breathing distress for hours without intervention. They report a relative was neglected, unable to perform basic daily activities, and had abnormal labs left unaddressed. They describe the place as "Hell on Earth" and warn others against long-term care there. They recount a nightmare experience with alleged sedation, denial of bed-to-chair transfers, and poor hygiene. They accuse the facility of unsanitary conditions and a foul odor affecting the environment. They allege a patient developed a UTI and significant weight loss due to inadequate care and poor meals. They claim pain medication was delayed or improperly administered, including failure to flush a feeding tube. They report weekend and after-hours phone access as unanswerable, leaving families unable to reach staff. They describe staff yelling at residents and failing to provide timely assistance or dignified care.A broad array of experiences at Peak Resources Outer Banks emerges from a collection of firsthand accounts, with some families singing the facility's praises and others detailing troubling lapses in care. Taken together, the reviews paint a picture of a place where quality can feel profoundly variable, with strong commendations for certain staff members, cleanliness, and rehabilitation success, but alarming reports of neglect, mismanagement, and perceived safety risks - especially on weekends or during periods when administrative oversight is sparse.
Several reviews describe frightening moments around admission and weekend coverage. One family recounts a Friday afternoon admission that quickly spiraled into crisis when their loved one was left in breathing distress for hours without intervention. They fault the facility for a weekend that lacked any on-site administrative or consulting presence and for relying on outsourced physicians via Zoom, which they imply may not provide the same level of accountability or timeliness as on-site staff. The reviewer emphasizes that their father was only in Peak for about 12 hours before they had to call emergency services, leaving them to imagine what ongoing care would be like for long-term patients. The sentiment echoed here is not merely about a missed call or a delayed response; it's a concern that a facility could be fully prepared to let a patient languish without adequate professional attention when weekend staffing is sparse.
In stark contrast, other families speak to the comfort and stability Peak can offer, particularly in short-term rehab and in the hands of compassionate staff. Several reviewers describe Peak as a place where kindness, patience, and professional expertise are evident across nurses, physical and occupational therapists, aides, and social workers. One account speaks to a team that moved steadily toward a patient's goal of walking again, achieving milestones earlier than anticipated. The director of admissions is singled out for being professional, informative, and responsive, and another review thanks the entire staff for making a loved one feel secure and cared for during a rehab journey. Cleanliness and a welcoming environment are repeatedly praised: a reviewer notes a refreshing aroma and spotless hallways, expressing appreciation for the housekeeping team and the overall atmosphere. In these instances, Peak is portrayed as an effective, respectful, and even joyful place to recover and regain independence.
However, not all experiences align with these positive narratives. A number of reviews recount serious concerns around long-term care, ongoing daily living needs, and clinical management. One account asserts that a family member faced neglect with delays in essential activities of daily living, such as bathroom use and bed repositioning. The same reviewer highlights alarm bells around laboratory results that were not promptly addressed, implying that a critical transfusion decision might have been missed in a timely fashion. This perspective depicts Peak as a facility where routine support was insufficient and where medical oversight did not meet the level expected for someone with significant health needs.
Extremely negative experiences also appear in a few reviews, painting Peak in the harshest possible light. One reviewer describes Peak as "Hell on Earth," a characterization that they support with anecdotes of aggressive staffing behaviors, a lack of dignity for a dependent patient, and a chaotic and unsanitary environment. They claim a relative was doped from day one, overwhelmed by anxiety and sleepiness, denied timely transfers from bed to wheelchair, kept in a diaper, and subjected to a foul odor and deplorable food. The account extends to alleged post-discharge hospitalizations for edema, a urinary tract infection linked to unsanitary conditions, abrupt changes in cardiovascular medications, and substantial weight loss from fluid shifts. This reviewer's narrative is alarmingly detailed and paints a picture of a facility that purportedly failed to maintain patient dignity, safety, and medical stability.
Other stories sit somewhere in the middle or offer nuanced praise. A reviewer who has witnessed a relative there for nearly a year describes consistently pleasant and friendly staff, a clean facility, and residents who appear well cared for. They question the negative reviews and emphasize the opposite experience: that the staff's kindness and the facility's cleanliness create a reassuring environment, with the resident feeling supported and well looked after. Yet even among these positive tributes, there is an acknowledgment that the experience can depend on who is on shift and the particular situation of the patient, suggesting variability in day-to-day care.
Caregiver accounts also highlight gaps in communication and responsiveness that leave families anxious. One family member, who had previously trusted Peak for an at-home-feel of care, recounts a troubling night where their husband, who cannot speak and relies on a feeding tube, experienced delays in pain medication administration and inconsistent nursing attention. In eight hours of visiting, only a few brief interactions occurred with staff, prompting the caregiver to worry about what would happen if they were not there. The reviewer notes that after hours and on weekends, it seems there is less availability to answer calls or respond to urgent needs, and they express fear about the potential for a patient to be left unattended in a vulnerable state. They describe a breakdown in routine procedures - such as flushing a feeding tube after medication administration - that are essential to safe care, underscoring the anxiety families feel when they believe a patient may be at risk.
Across the spectrum of reviews, recurring themes emerge: there is clear appreciation for Peak's dedicated therapists and nurses when care is timely, compassionate, and well-coordinated; there is disappointment and fear when staffing gaps, weekend coverage, and administrative limitations leave patients and families feeling exposed to preventable harm. Cleanliness and a pleasant environment are repeatedly cited as strengths in some accounts, while other narratives flag serious concerns about sanitation, consistent medication management, and the adequacy of medical oversight for ongoing diagnoses and complex needs. The contradictory experiences underscore a facility that can deliver excellent rehab-focused outcomes for some patients and distressing, unsafe situations for others, depending on the day, the staff on duty, and the level of attentive follow-up that a given case requires.
In sum, Peak Resources Outer Banks appears to be a facility of contrasts. For some families, it delivers compassionate, effective rehabilitation, warm staff interactions, and a clean, supportive setting that helps patients regain function and dignity. For others, it raises grave concerns about weekend staffing, medical oversight, patient safety, and overall quality of care, leading to fear, deterioration in health, and calls for urgent changes. The stories collectively emphasize the need for consistent staffing, reliable on-site medical leadership, vigilant monitoring of patients' daily living needs, and transparent, responsive communication with families - especially when a patient requires critical care or has complex medical needs.
126 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Peak Resources-Outer Banks in Nags Head, NC is a vibrant and welcoming assisted living community that offers a range of amenities and services to ensure the comfort and well-being of its residents.
Our community features a beauty salon where residents can pamper themselves, as well as a fully furnished living space with cable or satellite TV. Our computer center provides access to technology for those who want to stay connected, while our small library offers a quiet space for reading and relaxation.
Residents can enjoy delicious meals in our restaurant-style dining room, with special dietary restrictions taken into consideration. Our dedicated kitchenette allows residents to prepare their own meals if they prefer. Housekeeping services are provided for the convenience of our residents.
We prioritize the physical health of our residents with amenities such as a fitness room and outdoor spaces where they can engage in exercise and activities. For mental wellness, we offer gaming rooms, resident-run activities, and scheduled daily activities designed to promote socialization.
Care services are available around the clock at Peak Resources-Outer Banks. Our 24-hour call system ensures that assistance is readily available whenever needed. Trained staff members provide assistance with bathing, dressing, transfers, and medication management. Special dietary restrictions, including diabetes diets, are taken into consideration when preparing meals.
Transportation arrangements are provided for non-medical purposes and doctor's appointments. Move-in coordination is also available to assist new residents during the transition process.
At Peak Resources-Outer Banks, we understand that every resident is unique. We offer personalized care plans to meet individual needs and preferences. Our wellness center provides comprehensive programs to support mental health.
To enrich the lives of our residents further, we offer concierge services and planned day trips for exploration and enjoyment within the beautiful Outer Banks area.
In summary, Peak Resources-Outer Banks in Nags Head, NC is an assisted living community that provides a comfortable and supportive environment for seniors. With a wide range of amenities and care services, we strive to enhance the quality of life for our residents while promoting independence and well-being.
Peak Resources-Outer Banks is located at 430 West Health Center Drive, Nags Head, NC 27959 in Dare County, North Carolina
Peak Resources-Outer Banks on seniors.fyi includes 9 photos including images showing interior, building, lighting, landscaping, waiting area, clouds, windows, living room, and more.
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Interior
Decor
Building
Bedroom
Trees
Windows
Landscaping
Hallway
Exercise Equipment
